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Via dei Greci 23/B, Rome, Lazio
0.5 km from
Location and hotel staff. Everything was great.
Perfect location for visiting and shopping Bathroom smell and noise from the street
The rooms, designs and the hotel staff. no nothing
Absolutely NOTHING to like or enjoy here at all. This is by far the worst hotel I've stayed in more than 25 cities in my latest trip to Italy. When you consider this is somehow rated a 5 star star hotel (???) it is the worst value for money in the history of hotels. It is literally a 2 star hotel and a bad one - it's a hell hole and a huge tourist trap. They gave me a room with no AC and no hot water! I repeat, NO HOT WATER. On top of it all, even if I had gotten a proper room with hot water, hotel is old anyways and facilities extremely old and dirty, filthy rooms. Wifi does not work nor does 4g/3g signal. Internet access is only possible outside of the hotel. Breakfast is one of the worst I've seen in Italy (or anywhere). They did not deliver what a two star hotel would have. That's all late in the evening after a tiring trip for me and my girlfriend. After hours of discussion and no solution offered whatsoever, I was finally able to talk to the hotel manager. The manager is this French guy who barely speaks some broken English and couldn't care less. All he could say is that things didn't go as planned with maintenance and that it wasn't his fault. Out of the few things he mumbled, he may have offered a drink at the bar or something along those lines, to make up for NO HOT WATER, NO AC, NO WIFI, dirty room, lousy breakfast, and the worst service I've ever seen in a hotel or hostel or any type of housing establishment in the world. The discussion went on for 3 days and no solution was offered at all. This is by far the worst experience I've had in Italy and the worst I've ever had in any hotel anywhere (I've traveled 50+ countries). The cherry on top was the itchy feeling in the end of my stay due to what could have been bed bugs. Do yourself a favor and avoid this place at all costs. Avoid yourself A LOT of stress and a living nightmare and stay as far away from this place as possible.
Location Un renovated rooms, wifi doesn't work well and they make you pay for it, we had to change rooms. This hotel needs to be renovated. This is really not a small leading hotel or a 5 stars hotel as marketed
centeral to city no
Excellent location close to the Tiber and Castello Sant'Angelo. Room was kind of bare bones with no coffee/tea.
The location of this hotel s perfect for anyone wanting to discover Rome by foot. Close to the Pantheon, it's quiet location on a cobbled street means it is discreetly tucked away in the heart of the city.
dinning room is lovely
Great location, staff was friendly and helpful, room was clean and secure Wifi kept dropping out, elevator is very small
Excellent location. Clean room. SKY tv. Only continental breakfast is serve. Small room. The gentleman who works in the evening shift could be more polite and friendly.
My wife and I stayed at this hotel for a week. The occasion was our honeymoon. The staff is excellent and they really catered to our needs. Our suite was well furnished and comfortable. They welcomed us with a bottle of excellent champagne and fresh fruit. They served a great breakfast every morning as well. They speak excellent English and are very informed on the best places to go in Rome. My wife and I really enjoyed our stay at this hotel. Misc. fees were unexpected... We were charged for things you shouldn't be charged for AND are not usually charged for at other hotels. Expensive, but so is all of Europe. I also think that breakfast should be free.
Leaving Rome! It is unbelievable that an international hotel would have mostly people who did not speak acceptable English. Very difficult to communicate with some. My daughter and I arrived at the hotel about 0900 after a transatlantic flight from Atlanta, Georgia on Oct. 1-yes, I know the checkin time was 1400. We thought after waiting in the lobby until 1400 we must have been getting a great room since we had to wait so long! Wrong!! We were assigned room 202 which was very small-way too small for two adults! We were changed to a better room the next day (room 306) which was fine. The remainder of our stay was fine. The unavailability of iron/ironing board. Even the cheapest motels in the USA have these items! The lack of vending machines/ice was shocking.
The room was beautiful, everything we could ask for in a city hotel, the staff were helpful and thoughtful, the attention to detail was top of the range.
location and service Staff diid not to much about the city
The hotel was very clean, up to date, and comfortable. The staff was very accommodating to everything we needed, and tried hard to make the stay a pleasant one. Breakfast was great- delicious with excellent espresso. The bed was comfy, room was air-conditioned and modernly renovated, and everything was very clean. The location was perfect for exploring all the sights we wanted to see in Rome- we walked almost everywhere!
location was great but not what i expected. was