Cons: It was a scam so we opted for public transportation
Pros: nothing, the price was not honored and the insurance was forced upon you with no choice..
Cons: everything could of being better.. they don't honor the rate that is booked on the website and when you fight for your rights they force you to take an insurance that is four times the cost of the rental.. they make up their own rules as it goes along.. I really dislike the rental process in the DR
Cons: The car wasn’t available... no car was available... there was NO CAR we spent $155 on taxis to and from the resort instead. Beyond disappointed
Pros: Horrible. Do not rent from any vendor at the airport. Walk out the door and down the street to local friendly rental car businesses. Less than half the price and no BS.
Cons: The entire experience was poor. It appears the rental car companies at SDQ airport collude to push insurance sales and rentals that are 3x the price secured through the KAYAK site. It was completely disappointing.
Did not honor the reservation
Cons: I had a $80 reservation for 6days when we got there they said no cars where available. It’s now dark and I’m in a foreign country with 7month old baby what to do? I’ll tell you I got screws because the attendant says I can get you next door for $361 I had no choice
Nightmare. avoid this car rental
Cons: They offered me an suv for $18 per day but when I went to pick up the SUV they told me that they don’t have any cars available at all but then magically one car became available but there was one problem! We were around 6 customers fighting for the only car available and they raise the prices to $50 per day. Scammers.
Cons: What's the point of a reservation if they don't honor it? We had reserved 3 months in advance and we even called the week before to confirm the reservation. We were told all was good. When we got to the airport at the time of our reservation, they had NO CAR for us. And the rep on site could not care less. He did nothing to help us find a car. It complicated our trip enormously.
There was no car. They gave my car away to another customer.
Pros: Nothing. My reservation was not honored as I went to pick up the car later than the time requested. There was some issues at immigration and everyone was delayed. I left the airport without a car. Another car rental offered a Kia Rio for Almost $100,00 a day.
Cons: They did not have my car that I reserved! All cars were rented and i had to rent last minute from a different company! Being last minute and a holiday I paid 3 times the price I was quoted.
No car available!!
Pros: A horrible experience! Got there and the ressrvation was there but they were out of cars! Renting cards in domincan republic is not worrh it! The hassle and hustle make your intro to vacation horrible.
Cons: Uncaring, no cars, overcharging
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