Book Payless hire cars in Arlington

Reviews for Payless in Arlington

Recent reviews

Traveller rating

Wonderful

0

Very Good

1

Good

0

Okay

1

Fair

0

Mediocre

0

Poor

2

6.0

Pros:Clean carCons:Difficult to find staff at dc airport - mixed with Avis and othersReviewed 29 Mar 2021

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2.4

Pros:Absolutely nothing - The entire experience was a nightmare.Cons:The car they initially rented to me was broken and required software updates. There were no tenants around to help. I received my second car over an hour later and was unhappy with it due to the car being uncomfortable and full of blind spots (it was different than what I rented as well -- and definitely not any sort of an upgrade or similar to what I rented). The second car they gave me had a bald tire and I experienced a blow out less than 300 feet from the garage door in the driveway leading to/from the rental location. And then they charged me for the blow out.Reviewed 8 Oct 2020

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4.8

Pros:Long wait. Excessive and repeated attempts at upselling despite telling them I wasn’t interestedReviewed 20 Sep 2020

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2.8

Pros:I was able to get a different call after all the warning lights on my first car came on.Cons:People working at the airport were not helpful at all; the payless call center foes not exist; no one gave me a copy of my contract after I left the airport to get my car; no one at avis or budget rental could find my contract - I had to drive to a special payless location to find someone who could look up my contract.Reviewed 15 Sep 2020

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4.0

Cons:The cancellation policy was unclear when making the booking. It was unclear how to report the dents I located on the car before I drove away. I paid the DAILY rate, picked up the car at noon, and indicated initially I would return at 9PM. When I inquired about returning the car the next morning instead (4th of July in DC, all the access points to highways were closed to it was extremely difficult to get to the airport), they told me I had to pay a $65 extension fee even though I had paid the equivalent of 24 hours.Reviewed 5 Jul 2020

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6.0

Cons:There wasn’t anyone to receive the car at drop off and they didn’t check in the car.Reviewed 19 Jun 2020

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3.6

Pros:Staff was friendly at pickupCons:Car was filthy-nasty inside. No one — and I mean no one — was there when I dropped it off. Had to ride a slooooow shuttle to car, when it was advertised as in terminal.Reviewed 18 May 2020

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2.0

Pros:I was not able to make the trip due to the Covid-19 outbreak. I tried to cancel my reservation several times but no luck. I'm not sure what kind of business you people are running, but I hope my $60 lasts your lifetime. You obviously need some ethics classes in your company.Cons:Do the right thing. Period. $60 is a small price to pay for someone's character, or lack of for that matter. Not pleased, will NEVER recommend this company.Reviewed 20 Mar 2020

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4.0

Pros:Pick up and drop off was very easy.Cons:I purchased the economy upgrade and received a bare bones POS Corolla that had been through a major hail storm and was covered in fairly substantial damage. Everywhere I would drive, police would give me hard looks probably because it looked like I was transporting drugs. Since every other rental company is in the terminal, give this Payless a hard pass. I can't believe they would keep a car like that in the fleet without getting repaired.Reviewed 10 Nov 2019

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8.0

Pros:Professional and courteous staff. Very easy drop off.Reviewed 18 Sep 2019

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2.0

Pros:The car was very very old and beat upCons:new or more clean carReviewed 30 Aug 2019

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10.0

Pros:Pick up was easy and very pleasant. Drop off was a little confusing and staff were less friendly.Reviewed 30 Jul 2019

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More

• What is the most popular car hire from Payless in Arlington?

  Intermediate (Toyota Corolla or similar) is the most frequently booked car hire type from Payless in Arlington.

• How many car hire locations does Payless have in Arlington?

  Payless has 1 hire location in Arlington. Take a look at our Payless hire location map to find the best car hire near you.

• Does Payless have a car hire location at the airport: Dulles Intl airport (IAD)?

  No (according to our data)

• Does Payless offer shuttle or airport pick-up services from Dulles Intl airport (IAD)?

  No (according to our data)

• Does Payless have a car hire location at the airport: Baltimore/Washington airport (BWI)?

  No (according to our data)

• Does Payless offer shuttle or airport pick-up services from Baltimore/Washington airport (BWI)?

  Yes

• Does Payless have a car hire location at the airport: Reagan-National airport (DCA)?

  No (according to our data)

• Does Payless offer shuttle or airport pick-up services from Reagan-National airport (DCA)?

  Yes