Niagara Falls hotels near Journey Behind The Falls
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"Situated in Niagara Falls, this spa hotel is within a 15-minute walk of Clifton Hill, Skylon Tower and Fallsview Indoor Waterpark. Casino Niagara and Fallsview Casino are also within 15 minutes. "
Overall 9.1 Excellent
Based on 1,427 reviews
All
- All
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
8.0
Pros: Fireplace, jacuzzi & breakfast in bed
Cons: Luxury room in a good location
Excellent
8.8
Excellent
10.0
Pros: The restaurant was exceptional -- great ambience, superlative cuisine, professional staff. The room was great -- large, jacuzzi, nicely furnished. The front desk people were friendly, informative, and welcoming. We would return again if we return to Niagara Falls.
Excellent
9.7
Excellent
9.4
Excellent
9.7
Pros: We loved everything! The location (so close to clifton hill), breakfast in bed, french press coffee, complimentary champaigne, the upgrade they gave us, and the bed and towels! We will stay there again. Many people are complaining about parking, but $17 a day sounds reasonable compared to $50 a day charged at the hotels by the falls.
Cons: Exterior and the surrounding area are not as nice as we would have liked. But once you enter a room, everything changes.
Excellent
9.7
Pros: Wonderful hotel, beautiful rooms awesome staff AMAZING spa. Great restaurant. Loved it.
Cons: I thought it was kinda cheesy to hit us with a surprise parking fee of $17 when we were leaving
Excellent
8.2
Pros: Location is in a great spot, lounge is nice good staff, rooms are really nice and spacious.
Cons: Bed was a little on the hard side, no seat in the steam shower.
Excellent
9.7
Excellent
9.7
Pros: Close enough to walk to all of the Niagara Falls attractions, but far enough off the main tourist spots to be quiet. You MUST eat at at the in-house restaurant, AG Inspired Cuisine -- it is DELICIOUS.
With a stay at Cadillac Motel in Niagara Falls (Fallsview), you'll be a 5-minute walk from Greg Frewin Theatre and 8 minutes by foot from Clifton Hill. The front desk is staffed during limited hours. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Overall 9.0 Excellent
Based on 922 reviews
All
- All
- Families with young children
- Couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
"Situated in Niagara Falls, this bed & breakfast is within 1 mi (2 km) of Niagara River Gorge, Fallsview Indoor Waterpark, and Casino Niagara. Clifton Hill and Ripley's Believe it or Not are also within 1 mile (2 km). Niagara Falls Station is 11 minutes by foot. "
Overall 9.0 Excellent
Based on 204 reviews
All
- All
- Couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
9.1
Pros: Check-in was good as she was very welcoming and accommodated our later check-in time. Bedroom was very clean. Window air-conditioner rattled at times in the night so we had to shut it off. Noisy on street in middle of the night as someone was rummaging through recycling garbage. Breakfast was excellent. Large portion and well prepared.
Excellent
8.8
Chase your next adventure from Courtyard Niagara Falls. Located in the Clifton Hill tourist district, our hotel provides an ideal home base as you explore the natural wonders of Niagara Falls, ON, Canada. Seamlessly explore nature and city thrills with our hotel's proximity to Scotiabank® Convention Centre, casinos and the enchanting falls. Take time out for a delicious meal at The Keg Steakhouse & Bar, our on-site restaurant offering mouthwatering steak and fresh seafood. During your visit to Niagara Falls, ON, Canada, maintain your workout at our 24-hour hotel fitness center or in our outdoor pool. Unwind in the comfort of a spacious hotel room with free Wi-Fi, plush bedding, a large workstation and a flat-panel TV. Infuse your travels with a splash of excitement when you book accommodations at Courtyard Niagara Falls, providing the ideal blend of style and substance you deserve.
Overall 8.5 Excellent
Based on 1,460 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
8.2
Excellent
8.0
Excellent
8.8
Pros: Location and cleanliness.
Cons: Expensive breakfast and parking
Excellent
10.0
Pros: Great location close to Falls and everything !! Will stay there our next trip
Excellent
10.0
Excellent
10.0
Excellent
9.4
Pros: We watched the nightly 10 pm fireworks right from our room window. We walked to all the Clifton Hill attractions. The indoor pool & hot tub were great for the kids.
Cons: Liked everything
Excellent
9.7
Excellent
8.0
Excellent
8.5
Pros: Rooms were big Great view of the city Walking distance to Niagara falls King size room had a pool out coach
Good
6.0
Pros: Very nice room, clean and great location.
Cons: Not enough towels for two people... Refrigerator didn't work.. A/C is poor.. Hardly cooled the room. Staff not so welcoming nor friendly at desk.
Good
6.8
Pros: Location and cleanliness
Cons: Parking was added on at the end of stay. We would have appreciated notification of parking fee prior to stay since parking lot adjacent to hotel was $5/night.
Excellent
10.0
Mediocre
2.0
Pros: Room was clean
Cons: Every time I go they give me excuse that they have water problem even after I reserved a room online then they shift me to a lower class room for same price which is not fair it's a ripoff
Excellent
9.1
Excellent
9.7
Pros: It was clean, comfortable, good location. We had no issues whatever. It was not fancy, but e erything was functionable.
Cons: No issues whatever.
Excellent
8.0
Excellent
9.3
Pros: Big rooms. Indoor/outdoor pool. Quiet. Location.
Cons: Breakfast not included because booked through 3rd party vendor. Very expensive area. View.
Excellent
9.7
Excellent
8.0
Excellent
9.7
Excellent
8.0
Excellent
8.8
Pros: Loved the location, the room was great, the service was great, and the hotel did stay very quiet and there were 3 sports teams while we were there.
Cons: The wait time for the elevator was 15 minutes at peak time. And I would suggest going out for breakfast.
Excellent
9.4
Pros: Our room was very nice with a jacuzzi tub which was a pleasant surprise.
Cons: Our view was nothing to enjoy. The staff was not very helpful with directions to the local attractions.
Good
6.2
Pros: STAFF WAS VERY CARING . PARKING VERY CONVIENENT . 2 COMPUTERS AND PRINTER IN BUSINESS AREA FOR USE . LARGE IN ROOM SAFE .
Cons: THIN WALLS . HAD HONEYMOONERS ON ONE SIDE MAKING "NOISES" AT 2am and again at 5am 2 days in a row . ON THE OTHER SIDE COUPLE PLAYED RADIO AND OPENED , CLOSED , LATCHED ADJOINING DOOR AT 4:30 am THEN HAD LOUD CONVERSATION . MATRESSES TOO SOFT . HOT / COLD INDICATOR IN SHOWER WAS OPPOSITE OF ACTUAL OPERATION .
Excellent
8.0
Cons: Crowded, one of the rooms had a view of a concrete wall and nothing else.
Excellent
10.0
Pros: The hotel is conveniently close to all the attractions, yet it doesn't feel loud or crowded. We really took advantage of the indoor and outdoor pool, the spa, and the sauna. The rooms are spacious, comfortable, and clean. We had a great view of the park and the city landmarks. I've stayed in Niagara before and this was the better experience by far.
Experience the excitement and beauty of Canada's iconic Niagara Falls at Niagara Falls Marriott Fallsview Hotel & Spa. Our incredible position overlooking the falls offers stunning views from our newly renovated guestrooms and suites, dining venues and meeting rooms. Awaken refreshed in Ontario as the roar of Niagara Falls serenades you. Pamper yourself at our hotel spa, go for a swim in our indoor pool or take a walk in scenic greenspace that is nearby. Our selection of restaurants offers tempting choices, from Morton's Grille to Starbucks® or our lobby lounge. If a business or social event brings you to Niagara Falls, delight in our hotel's contemporary venues, exemplary service and outstanding views. When it's time to explore Ontario, our hotel's premier location puts you within minutes of Fallsview Casino Resort, Scotiabank Convention Centre, Niagara Falls boat tours, award winning wineries and more. Whether traveling for leisure or business, we look forward to welcoming you at our Niagara Falls hotel.
Overall 8.4 Excellent
Based on 3,729 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
8.0
Excellent
8.3
Pros: Great views
Cons: Could clan rooms a bit better
Excellent
9.7
Excellent
10.0
Excellent
9.7
Good
6.0
Cons: Hotel was way too hot. The rooms never cooked nor did the lobby. The wait for breakfast was too long.
Excellent
8.5
Excellent
8.8
Pros: Can't beat the view, great modern updated room
Cons: Parking cost
Good
7.7
Excellent
9.7
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: Romantic and spectacular!
Cons: I loved it all!
Excellent
9.7
Pros: Terrific location, excellent views, friendly staff
Okay
4.0
Good
7.7
Pros: Mortons is at the hotel and has a great view.
Cons: Parking 40 CAD No Minibar Old and dirty rooms Change the bed to king 40 CAD Awful Pool
Excellent
10.0
Pros: Incredible views of the falls. Modern rooms, great friendly staff.
Cons: $40/day for parking at the hotel. $16/day for wifi.
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
8.8
Excellent
10.0
Pros: Breakfast was awesome and the staff went beyond our expectations
Cons: The parking can be confusing
Excellent
10.0
Pros: The view of the falls was unbeatable. The room was clean and very nice. The bed was the most comfortable bed I've ever slept in. Pillows were perfect. Loved having the little fridge in the room too. Given the hotel was totally full it was very quiet
Cons: The rattle of the elevators was kind of creepy. They were very fast though.
Excellent
8.0
Pros: We stayed on the 22nd floor rm 2225 and the view was incredible! Smack in the middle of the falls. Bed was very comfortable and the staff were very nice! My only complaints were that I found hairs in the tub and the parking was extremely expensive $35 a night isn't in my budget so we parked the casino. Coffee in the room was horrible and also WiFi wasn't free in the rooms either. Overall worth to pay the upgrade for a falls view. And in my opinion the only way to go it truly was a million dollar view!
Cons: Parking fees very expensive No free WiFi were my main complaints
Excellent
8.2
Excellent
8.3
Excellent
8.0
Pros: Great view. Heated indoor pool in the basement. Good location. Spacious room.
Cons: Paying for parking - at those room rates! Pay for Wi-Fi - but it's free at the Starbucks in the lobby.
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.7
Pros: Excellent views!
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: We had a room with a window that would open just wide enough to hear the Falls. Perfect. Rooms have two chairs facing the Falls. Short walk to a really nice non-smoking casino and a lift to visitor center close to the Falls.
Cons: Need directions for getting from the Rainbow Bridge to the hotel. It was confusing. Cell service is expensive in Canada.
Good
7.1
Pros: location
Cons: parking was $35 a day plus tax plus another fee not sure what it was! Nothing included! Shower very poor water pressure. Was very disappointed in a 4 star hotel would not stay there again.fD
Good
7.7
Pros: Very nice lobby with with Starbucks and a restaurant for your convenience. Our falls view room was spectacular .
Cons: A definite place to stay but do your homework first. The rooms are expensive, ask for anything that might be included! I asked and then recieved vouchers. Parking was outrageous at $35. Unless you have lots of dollars to throw around there might be a better deal around the corner.
Okay
4.8
Pros: Location is good.
Cons: Front desk can make improvements with customer service. Rooms does not have refrigerator.
Good
6.8
Pros: Massages were fantastic.
Cons: Check in needs major improvement. We had a fire alarm with very poor communication between staff and guests.
Excellent
9.7
Pros: The hotel had everything we needed. It's as close to all the other attractions as you can get.
Cons: The view for the hotel room was excellent ! ! !
Excellent
9.1
Pros: The view in our room (we upgrade it to the 18th Floor) was magnificent. The Marriot falls view is ideally located and easy access to every where. We enjoyed our stay very much.
Cons: In room coffee machine is bad and outdated.
Excellent
9.1
Pros: The view from our room was magnificent! The staff were all very accommodating and friendly. The hotel is in a great location - kind of at the end so as to not be excessively busy and loud - and within walking distance to many great locales. I would suggest buying the bus/tour package for local attractions - great value!
Cons: The room could looked clean on arrival. Housekeeping didn't do as great of a job as I am used to on subsequent days. I wasn't thrilled with the extra parking fee and taxes - to me it would be better to include it in the overall price and not charge additional for parking.
Good
6.0
Pros: room was spacious and clean
Cons: The pictures on-line were doctored to make it appear that the marriott was in fact in the location that is actually the fallsview casino. I chose the hotel and paid extra for the view but felt mislead by the photo online. Also I was not given marriott points for my stay because of booking through a third party. I won't do that again.
Excellent
8.8
Pros: You cannot beat the view. Amazing day and night. Close to all the action, the hotel is attached to the tram that takes you straight down to the observatory for the falls. There was a fireplace in the room! Hadn't seen that in a hotel before. Even if it's just for looks, it's a great romantic touch. All staff was extremely friendly. From the valet to the front desk. They even exchanged our currency for us at the current exchange rate. Comfy beds. Quiet hotel
Cons: A recent burst pipe flooded the lobby and first couple of floors a few weeks prior to our arrival, so a great deal of construction and renovations were underway during our stay. Drywall dust was everywhere in the lobby. But they explained why and the construction noise was not heard from our from at any time. Said they hoped to have it all complete by the next week
Okay
4.5
Cons: Poor reception staffs
Good
7.4
Pros: Came to this hotel basically for the view. Great to wake up seeing the Niagara falls.
Cons: Bathroom toilet was too small, not standard size. Wi-Fi should always be free for guest, shouldn't have to pay for something that is standard in other hotel chains. Parking was expensive!
Excellent
9.4
Pros: All in an excellent Hotel in a unique location. The Morton's restaurant in the hotel is excellent (compliments to the chef!) and when mentioned that we are here for our wedding anniversary- they put in extra effort to make our stay as memorable as possible!
Cons: Prices are changing - so check twice. In our case I changed the package 3 times and finally found the best deal on the Mariott website itself- over $120 cheaper and with more perks (casino coupon & dinner coupon). Room service - could be a bit more attentive as they responded to only one of the three requests (no big things).
Excellent
9.7
Cons: I did not like the parking fee, thought very expensive and not told about it till I got the bill.
Delight in a unique, relaxing escape at Niagara Falls Marriott on the Falls. Our waterfront hotel on the Canada side provides the perfect retreat for family sightseeing and romantic getaways. Go on an outdoor expedition and soak in breathtaking views of Horseshoe Falls. Visit popular destinations close by including Scotiabank Convention Centre, Niagara Fallsview Casino Resort and Niagara SkyWheel. Following your explorations, retire to our spacious accommodations. Rooms and suites provide the ideal environment to wind down with sophisticated furnishings and oversized windows with views of the city and falls. Fuel up at Marriott Café or our Starbucks each morning, then dine at ⓇMilestones on the Falls. Indulge in breakfast in bed with our hotel's delicious room service menu. When it's time to get down to business, set a productive pace in our conference centre, boasting over 18,000 square feet of event space with catering options. Awake renewed during your time at Niagara Falls Marriott on the Falls.
Overall 8.3 Excellent
Based on 2,622 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Pros: - The room was a fallsview, 15th floor, it was breath taking waking up looking at the falls. (Great deal on the price of the room, view and location) - Bed was very comfortable and the fluffy pillows. - Washroom and the whole room was clean. - Starbucks in the lobby. - Milestones restaurant within the hotel. - Breakfast buffet was great, especially the made to order omelet. - All the staff were all helpful and very friendly! :) - Very close to the the casino, restaurants ( especially Copa Cabana, about 5 minutes walk), outlet malls, and other tourist attractions.
Excellent
8.2
Pros: Price and location cannot be beat.
Cons: Parking is almost $30 and WiFi in room is not free.
Excellent
8.2
Excellent
8.0
Good
6.2
Pros: Location, amenities
Cons: Small bathroom, aged finishes, air conditioning system and condenser noise, parking fees
Excellent
9.7
Okay
5.7
Pros: Location was great.
Cons: Staff were not very helpful and the rooms need to be updated.
Excellent
8.5
Excellent
10.0
Pros: 10
Excellent
10.0
Pros: Stay, hotel staff, Restaurant and service.
Cons: There should be more than one soap. I had to request to send needed soap for bath.
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: Beautiful view comfortable beds nice in understanding staff
Cons: The room could use more lights
Excellent
10.0
Good
7.4
Excellent
10.0
Cons: it is a beautiful hotel your attention is excellent and the view is spectacular
Good
7.7
Pros: I stayed here for a week with my partner to visit family in the area and explore the falls. The Room was clean and comfortable. Beds were cozy with duvet blankets and big pillows. The room was a spacious and relaxing atmosphere. Customer service was on point and staff was really friendly and accommodating. We will stay here again when visiting this area if we can find a decent deal again on rooms like we did this time.
Cons: We were charged for Wi-Fi when our stay was over which should be included. Parking at the hotel was expensive. After paying high prices for a room it seems unreasonable to have to pay $30 per night for parking. We booked our room through a booking company so our rate was a bit cheaper, but be prepared to have quite a bit of coin for parking. Restaurants and coffee shops in and around the hotel have huge price jumps. We found it better to travel away from the tourist areas for drinks and eats. There are plenty of amazing options that aren't far.
Excellent
10.0
Excellent
8.0
Good
6.0
Okay
5.4
Pros: Location was good
Cons: They charge for parking. It isn’t that uncommon but being upcharged at the last minute make you feel like you are getting ripped off. But worse, we paid $15/day and they ran out of spots in the parking lot. They had several business Christmas parties that day so those attendees used the parking lot at no charge. They had a shared lot with a theatre down the street they told me I could use. Street parking was cheaper and closer but they refused to refund my parking for the day. It’s a small issue but I will not be returning to this hotel.
Good
6.6
Pros: The view of the falls from the room is truly what you are paying for. Beds were very comfortable. Nice linens. Good housekeeping staff.
Cons: The nickel and diming for internet service and parking is very tacky. Although the room price looks okay when you book through Kayak or any other internet service, after taxes and parking add ons you pay roughly $100 more per night. Also, the hotel rugs and elevators need an upgrade. It is ludicrous for such a so-called luxury hotel to make guests compete for elevator service. It became a sport to get on one that wasn't full already and to guess which of four doors would open next that you had to leap for. The pool is ridiculously small for the facility, and packed with children at all hours.
Excellent
10.0
Excellent
10.0
Excellent
8.2
Excellent
8.0
Pros: The service was great. The room was very nice.
Cons: At the price of the hotel parking and wifi should be included. The room was a little outdated but nice.
Excellent
10.0
Excellent
8.8
Pros: Very clean, with knowledgeable staff. A great place to stay
Excellent
8.8
Excellent
9.6
Pros: Great place to go and stay, loved it.
Cons: To meny people, very busy.
Excellent
9.6
Mediocre
3.6
Excellent
10.0
Excellent
10.0
Pros: The hotel was right across from the falls. Walking distance to pretty much everything. The room was cleaned daily and the staff was friendly and knowledgeable. I would highly recommend the hotel and plan on visiting again.
Cons: Nothing
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: Cleanliness, comfort and the staff
Excellent
9.7
Good
6.2
Excellent
9.4
Excellent
10.0
Pros: Large and comfortable room. Walking distance from the attractions. Quiet and clean
Cons: When you reserve 4 people and get breakfast for only 2 it's disappointing.
Okay
4.5
Pros: The place was clean. Location was good.
Cons: Air conditioning was broken. Room was too hot and we couldn't do anything about it. Staff put an industrial fan in our room. Staff was very cold and didn't seem to care at all. Satellite tv was broken too so, no tv. When asked they said they are working on it. Happened due to a storm that broke the sattelite. Ironically there was no storm. Don't know what they were talking about as I live in the area.
Good
6.0
Pros: I liked the friendly customer service
Cons: It was a Sheraton not a Marriott, I have stayed all over the world in Marriott but this one was sub-par. I could've stayed at Sheraton instead and pay a lot less than paying Marriott money but staying in a Sheraton. In all I would never stay at this hotel again.
Excellent
9.7
Pros: The hotel itself is gorgeous. The view from our fallside room was amazing. Absolutely amazing. The bathroom and walk in shower was fantastic! The hotel was very clean and the staff was helpful for all of our touristy questions!
Cons: The bathroom door, while very aesthetically pleasing, was not very functional for a group of people.. the door didn't close all the way (it was a sliding barn door type style) and it didn't allow for the bathroom activities to be "separate" from the rest of the hotel room. The only other issue I had was the paying for parking (two nights was $70) and the breakfast buffet, while very good, was $22 a person.. just a hair on the expensive side for those two items.
Excellent
10.0
Pros: We were switched from two queens to a king with no charge. The breakfast buffet option was a good deal (just make sure you are hungry). Our hotel view of the falls was worth the extra money to wake up to and be able to watch the colors and fireworks at the falls at night.
Cons: I wasn't told up front how much parking was per day ($25) and I could have moved my car to cheaper lots had I known.
Excellent
8.0
Pros: Overall comfortable stay. As to be expected from Marriott.
Cons: A little bit of a walk to the Falls, Clifton Hill, casino and other attractions. The otherarriott is slightly closer, even though it’s just across the street.
Excellent
10.0
Pros: The view, room was spacious, parking was conveinant.
Cons: Nothing to comment on.
Excellent
10.0
Excellent
9.1
Pros: The view was amazing. Customer service was excellent
Cons: The parking should be included in the room price. $40/day is really high for a big brand hotel. But again they have to make it worth the investment so...
Good
6.0
Pros: We liked the location best because it was within walking distance to everything. The pool was nice. The view of the falls was fantastic.
Cons: The room wasn't very clean but in an old, "needs to be renovated" kind of way. Something orange dropped from the shower head on our last day there and the mini fridge hummed the whole time. We had dinner at Milestones and the food came out so fast it was obvious that it was prepared before we got there and reheated before being served to us. Not exactly the classy dining experience they try to promote.
"This family-friendly Niagara Falls hotel is located on the Strip, within a 10-minute walk of IMAX Theatre Niagara Falls, Fallsview Casino and Skylon Tower. Scotiabank Convention Centre and Journey Behind The Falls are also within 1 mi (2 km). "
Overall 8.3 Excellent
Based on 1,432 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Good
7.7
Good
6.0
Pros: Arrived a little early but reception said rooms were not ready but would be ready at 3:30. She was curt and spent more time telling us what she could not do for us than actually helping. We pre checked in and We left for sightseeing and got back to the hotel at 3:25. Our rooms still not ready he told us to wait a few minutes in lobby. We waited 20 minutes in lobby until we told we can go up to our rooms.
Cons: The rooms were a disappointment. The rooms had a strong odor of chlorine because we were on a low floor above the pool. I am extremely sensitive to smells and it really bothered me but when I addressed this issue with reception he looked at me like I was crazy I was told for the price I paid this is the only rooms available but he could send someone to the room to check it out. I would not recommend this hotel
Good
6.5
Pros: Well maintained.
Cons: Not full Falls view. Room was stuffy
Excellent
8.0
Okay
4.8
Pros: The hotel is walking distance to anything you'd want to see in Niagara. You can get free cookies from the concierge at check-in/check-out.
Cons: There was a faint smell of cigarettes in our room. The bed's dressing consisted of an uncovered duvet sandwiched between two flat sheets. I've never seen such a thing before. Our room was on the 7th floor with a balcony, which is accessible from a number of rooms. As a result, we got to listen to one woman's phone call as she paced the entire length of the balcony. The breakfast brunch is absolutely not worth the expense. Staff refused to remove the DMDF and DMDF HST charges from our bill, stating the chargers are "mandatory". The lack of transparency with these charges is super sketchy so double-check your reservation/agreement in advance.
Excellent
10.0
Excellent
8.0
Good
7.4
Cons: Drinking glass had lipstick on it. Obviously had not been cleaned or replaced after last guest.
Excellent
10.0
Excellent
10.0
Pros: Everything was fantastic
Cons: Nothing
Excellent
9.7
Pros: The lobby was beautiful! Warm and inviting. The front desk staff are friendly .Our room was lovely. The beds are amazingly comfortable!! Big and fluffy, like a sleeping on a cloud. The rooms are clean, the towels were fluffy and big.. The coffee in maker in the room was perfect. I would have preferred more creamers.but still perfect. The hotel is centrally located between the falls and Clinton Hill. About a 15-20 min walk to each, We certainly got our exercise !!! The Aveda Spa is wonderful. We each had a 55 min massage with a scalp treatment that felt and smelled amazing!! The indoor pool and sauna was the icing on the cake!! Would absolutely stay here again!!! Napoli Italian restaurant located one block away is delicious!! Would certainly go for a delicious relaxing meal!! The Ossa buco gnocci is to die for!! Dont miss the illuminated falls. Spectacular!!
Cons: Be prepared to spend money. Food and entertainment is very expensive. This has nothing to do with the hotel. It is just reality in this area. Once i got over how $$$ everything is I relaxed, went with it and had a really enjoyable time.
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: Pool and spa were excellent. Room was spacious and clean. Hotel was very comfortable and welcoming. I liked the free cookies. Would stay there again and recommend it
Cons: Nothing
Excellent
8.8
Excellent
9.4
Good
7.7
Pros: It was close to many of the attractions.
Cons: Mattress was too hard, pillows were too soft--no support.
Excellent
8.0
Excellent
8.6
Pros: The warm cookies were very tasty and the room was comfortable. TV was good, nice big fridge. Didn't get a chance to use the pool.
Cons: Nothing, it's a good place.
Excellent
10.0
Pros: The pool was great. The kids had a fab time.
Cons: Parking cost.
Excellent
10.0
Excellent
8.0
Pros: Overall a nice place. Looks very well kept and clean. The staff was very friendly. Nice facility....
Excellent
9.7
Pros: Location, view from room, darkening shade for comfortable sleep. Would have looked a small table for the easy chair.
Cons: view of the falls was somewhat obstructed, we mainly saw the mist and top of the falls, but couldn't see the horshoe falls at all. We had requested fall view room.
Okay
5.6
Pros: The ambience of the lobby has a warm friendly feel...very nice.
Cons: For the price I shouldn't have had to pay for parking ($13) to only be told immediately after not responsible for my vehicle AND the SECURE lot next door was cheaper. Although the view of the falls was decent from our room the strong stench of cigarettes filled the room and the Jacuzzi tub didn't work. We didn't complain but we feel that because we arrived (12:00) early for a 3:30 checkin they could've done better. We wouldn't stay here twice...sorry.
Excellent
10.0
Pros: The hotel is super close to the falls and Clifton Hill area of Niagara, but not in the middle of the action so it's nice and quiet. We didn't have a view room, but we could still see part of the falls. There really isn't a bad room in the place. The pool is salt water and had an adult's only part for swimming laps which was appreciated.
Cons: There is an additional parking fee per night if you drive.
Excellent
10.0
Pros: I LOVED the AMAZING view from the 12th floor of the Niagara Falls and the Ferries Wheel. Definitely family friendly with a 15 minute walk to arcades, restaurants, 4-D kids movies, bowling, laser tag, etc. My hubby and I will DEFINITELY return again in the Summer. The staff was AWESOME. BEST TRIP EVER!!
Cons: Don't change a thing.
Excellent
10.0
Pros: Very clean. Large room. Refrigerator included. Good beds. Good location. Parking aloud for checkout day. Nice staff. Very pretty hotel. Also, I forgot a nice belt and they called me to tell me. They are even sending it out without charging me for postage. Thanks Doubletree.
Excellent
10.0
Pros: The staff, the warm chocolate chip cookies we received when we arrived, the view from out room, the suite and layout of our room.
Cons: The price was a little high, but all of Niagara Falls is a little pricey!!
Excellent
9.6
Pros: The hotel lobby was beautiful and clean. It also had a full Starbucks beside the gift shop if you dislike the in-room coffee pot coffee. The room was very clean and the linens looked fresh and new. Overall, I would be happy to stay here again in the future.
Cons: The bath towels were rough and thin and didn't do much absorbing. Also, the basic room is only available as two queen size beds. To get a king size bed you have to upgrade to a jacuzzi suite. Not a deal breaker but also not very "couple friendly."
Excellent
8.0
Pros: Staff was very accomodating;restaurant food was better than expected and prices were surprisingly reasonable. Restaurant staff were all exceptional.Loved the on site Spa-I always visit when we stay here.Beds were very comfortable
Cons: Housekeeping did not replenish toiletries,coffee as expected.On site Starbucks do not accept Starbucks cards.Bath towels could use an upgrade
"Situated on the riverwalk, this bed & breakfast is within a 10-minute walk of Niagara River Gorge, Fallsview Indoor Waterpark and Casino Niagara. Clifton Hill and Ripley's Believe it or Not are also within 15 minutes. Niagara Falls Station is 19 minutes by foot. "
Overall 8.3 Excellent
Based on 883 reviews
All
- All
- Couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
"Situated in the entertainment district, this hotel is steps away from Niagara River Gorge, Clifton Hill and Greg Frewin Theatre. Fallsview Indoor Waterpark and Ripley's Believe it or Not are also within 10 minutes. "
Overall 8.2 Excellent
Based on 4,444 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
8.0
Excellent
8.0
Cons: Two of the lamps didn't work. But otherwise good room
Excellent
10.0
Excellent
8.2
Pros: Close to Clifton hill and everything we wanted to see. Didn't have to drive at all to get to places.
Cons: Not a lot of channels missing quite a few!!!! Needs to improve with more selections and more sports channels.
Good
7.4
Excellent
8.0
Pros: I liked the room was nice and spacious
Cons: I didn't like that you needed a ticket to get breakfast
Excellent
8.8
Excellent
8.0
Good
7.7
Excellent
8.0
Pros: The location is perfect! The hotel is one block from the top of Clifton Hill, with bars and restaurants lining the streets. The falls are about a 10 minute walk and there are various bus routes within a 5 minute walk. The staff were friendly and helpful, providing a map and recommendations as to where to eat. It is a clean, comfy, inexpensive option.
Cons: The hotel had several doors which said they could only be opened with a room key during the day and were locked between 12 am and 6 pm. This was not the case. I did not feel that the hotel was very secure, and being so close to a number of tourist attractions, this was worrisome. Although there may have been some confusion on our part, the hotel does NOT have an outdoor pool. Finally, although the lobby and main section of the hotel and newly remodeled, the section of the hotel we were in was in the back building, an older section that has not been remodeled. I do not know if this is due to the fact that we booked by a third party site, as the woman at reception pointed out at check in, or if this was just due to the amount of bookings. The newer section of the hotel was substantially updated compared to our area. We had a very old toilet, that actually need housekeeping attention during our stay, an extremely old shower head that did not really get all the shampoo out, and a faulty breaker that tripper while we were getting ready to go out.
Excellent
9.7
Pros: Great location, great value for money, friendly staff
Okay
4.8
Excellent
10.0
Pros: Great place, great service we're coming again!
Excellent
9.7
Pros: Locaition. Very clean.
Cons: Extra parking fee.
Excellent
8.8
Pros: Clean room, professional staff, close to the action but in a quiet out of the way location.
Cons: Bed could have been better.
Excellent
8.2
Pros: The hotel was very clean and located very close to thestrip. There are two bars across the street but you do not hear anything once inside. Staff are incredibly polite and parking, although not included, was affordable. Perfect hotel for a family or couple at an affordable price
Cons: Although i would recomend the hotel, our fridge was barely cold enough to mildly chill a bottle of wine, and the settings knob not surprisingly missing. The other fault was air conditioning unit unable to keep up with the 85+ weather outside. It was a tad warm on our stay
"Located in Merritton, this spa hotel is 0.7 mi (1.2 km) from The Pen Centre, and within 3 mi (5 km) of Welland Canal Lock 7 and FirstOntario Performing Arts Centre. Brock University and Meridian Centre are also within 3 mi (5 km). "
Overall 9.3 Excellent
Based on 9 reviews
All
- All
- Mature couples
- Young couples
Excellent
10.0
Excellent
9.4
Pros: Beautiful Architechture, luxurious rooms, great stay!
Cons: Centered in highly developed commercial area, heavy traffic.
"Located in Fallsview, this hotel is within a 10-minute walk of Scotiabank Convention Centre and Fallsview Casino. Skylon Tower and Clifton Hill are also within 1 mile (2 km). "
Overall 8.0 Excellent
Based on 2,880 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
9.7
Excellent
10.0
Pros: updated,clean,fruendly staff.
Cons: $20 parking surcharge
Good
7.7
Pros: Nice clean rooms, jacuzzi and pool. Short walk to falls.
Cons: Falls mostly hidden behind another hotel.
Excellent
10.0
Excellent
10.0
Excellent
8.8
Good
6.0
Pros: The view was nice.
Cons: The sink was scratched and there were stains on the carpet. A little skanky.the
Excellent
9.4
Pros: Perfect location! Close walk down to falls & can take Incline back up to hotel, close to Casino, comfortable accommodations with indoor pool. Rooms with terrific falls view! Sometimes can get upgrade to higher floor or falls view room depending on occupancy. Stayed at many hotels here and keep coming back to Raddison.. It's the best value for price, comfort and location. Food is expensive in Falls area, my suggestion is to visit Niagara on the Lake ; food is better priced and the town is picturesque with shopping and wineries.
Cons: Never had a bad stay here!
Good
6.5
Excellent
8.8
Excellent
9.1
Pros: The staff was so nice and attentive!
Cons: Cleaningness of the room wasn't perfect, but it can get better.
Good
6.0
Excellent
9.7
Pros: I like everything about the hotel.
Cons: I didn't like the time they give me to check out. I checked in later,but had to leave early.
Excellent
10.0
Pros: Staff were excellent
Excellent
8.6
Pros: Cheap parking, friendly staff , clean rooms
Cons: Nohing
Excellent
10.0
Pros: I spent a nice birthday weekend here with my wife in the Fallsview suite with the jetted tube. Walking in to the room I was pleasantly surprised with how amazing the view of the falls were (identical to online photos). I ended up staying in my room majority of the time because the view was all I needed. It was breathtaking and relaxing from the sunrise view to the evening lights. Also, the jetted tube was extremely relaxing. I highly suggest spending a little extra money to stay in that room for a romantic weekend.
Cons: Many of the close by foods are big chain places. I suggest going at least a mile away from the hotel for really good food, such as the Weinkeller.
Excellent
10.0
Pros: Friendly staff. Very clean and is to get to
Cons: N/A
Okay
4.8
Pros: Location
Cons: Noisy
Excellent
10.0
Pros: EVERYTHING!!!! Staff is so cordial! Beds are super comfy! I have nothing bad to say!!! Loved my experience!!
Good
7.4
Pros: The main reason we choose the hotel is for the suite. We are two adults wanting privacy at night with the feel of two rooms.
Cons: The bathroom was toward the front door so the one person in the bedroom has to walk thru the living room/other person's bedroom to use it. Usually we find suites that have the bathroom in the middle and it separates the two rooms so,there is no disturbance when using the bathroom
Excellent
9.1
Pros: Marry at reception was super helpful and did a great service
Excellent
8.0
Pros: the beds were outstanding and comfortable
Cons: using a key card to run the heat and ac is a little cheep, and the service in the restaurant was horrible, although not as bad as the food in the resturant
Excellent
10.0
Pros: They friendly and helpful staff. Everyone was willing to drop whatever they were doing to assist us with any question that we had. Everyone of the personnel staff aided in making our stay enjoyable.
Cons: That we only had 2 days.
Excellent
8.0
Excellent
10.0
Pros: We were promised a view of the falls and we had an awesome view! We also were given an upgrade to the 11th floor as a surprise. Had a sleep numbers bed which was awesome. Great food and room service. Would stay again!
Cons: Couldn't see the fireworks but you can't have everything, right?
Excellent
8.0
Pros: Hotel was nice and in a good location, within walking distance of the falls, casinos, and the hotel restaurants.
Cons: The whole area around the falls is very resort style. Restaurants near the falls are grossly over priced and there is very little information available if you want to try some of the local bars and restaurants.
Excellent
9.0
Pros: Nice facility, close to public transportation.
Cons: Disappointed with pool and hot tub, hot tub was not hot and is connected to pool.
Excellent
9.4
Pros: Our room had an amazing view and it was clean and newly renovated. The air conditioner worked well and kept the room at a comfortable temperature. The indoor pool is heated which was great to have since it was cold outside. Also, Tony Romas has a friendly bartender and a great breakfast buffet. Overall a great stay.
Cons: The only downsides to this hotel is that parking is $20 a day and the sleep number beds aren't the greatest. Its not that the beds are uncomfortable, its just that compared to some luxury hotel beds they're definitely lacking.
Welcome to the brand new Holiday Inn Niagara Falls, we've just completed an extensive renovation. You can't beat our location - steps from the Falls, one of the most magnificent natural wonders of the world. We are pleased to offer a contemporary selection of spacious new guest rooms, perfect for your home base as you explore Niagara Falls. Families love the free parking and Wi-Fi along with our beautiful indoor and outdoor swimming pools, sauna and whirlpool. While staying with us, you will enjoy being within walking distance to the falls, along with convenient access to many exciting attractions. Ride to the top of the adjacent Skylon Tower for the best view in town or walk over to the Fallsview Casino. We are also located very close to the IMAX Theatre, Clifton Hill, and Queen Victoria Park which features magnificent floral displays at the Greenhouses. At our full service hotel, enjoy breakfast, lunch or dinner at Coco's Terrace Steakhouse. Our famous Wood fired Pizza is not to be missed! After a long day of exploring Niagara Falls, enjoy a refreshing beverage on our patio featuring nightly live music.
Overall 8.0 Excellent
Based on 1,326 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Good
7.0
Pros: convenient location
Cons: mattress is so old and uncomfortable
Good
7.7
Pros: The location is perfect. You are by a lot of great restaurants and walking distance from the falls.
Good
7.7
Good
6.0
Pros: The location and free parking made this hotel very appealing.
Cons: The hotel felt dingy. The hallways are old and dark. When we first got to our room the tv and 4 separate lights didn't work. Apparently housekeeping likes to unplug everything (we were told this is a known issue and apparently one that has not been addressed). Not a huge deal, but any decent hotel would make sure everything was perfect by the time guests arrive. In addition the room didn't feel clean. There were a few pills on our floor and a small stain on the sheets. The sink also looked grimey. Free parking is great, but there was garbage EVeRYWHERE. Overall it just seemed like their wasn't much pride in whoever makes the decisions at the Holiday Inn. The staff was very kind and helpful, but whoever is making the big decisions needs to invest some $ into the place and clean it up a bit. After one night we cancelled the rest of our reservation and stayed at the Hilton in a studio suite with a view of the falls for the SAME PRICE!
Excellent
8.0
Excellent
10.0
Excellent
8.0
Cons: Breakfast was horrible.
Excellent
9.1
Good
6.8
Excellent
9.0
Pros: The price, included free parking, and staff were all very nice. The hotel seemed to be within walking distance of everything, including the falls. It was also right next to Jimmy Buffett's Margaritaville.
Cons: We got assigned a room that had vending machines directly outside of our room. We couldn't hear people but what was a bummer was that the extra space that was taken out of our room for the vending area was compensated by taking room from our balcony. This made it very small. Enjoyable none the less.
Excellent
9.1
Okay
5.4
Pros: Bed Heart Shaped Jacuzzi
Cons: No outlets No ventilation in bathroom. Not very romantic to smell partner s business. Have to turn on each lamp - no central switches No fridge
Excellent
8.0
Pros: We came with two kids under 5. This hotel was reasonable walking distance to the falls with free parking, had clean rooms and a large pool.
Cons: The breakfast was not included however, and was rather pricey, even with the kids' breakfasts more or less free. I say more or less because the kids menu was restricted and you still have to pay tax on it. Speaking of tax, there is a hidden tourism tax on the room and food which the hotel did not mention. A family member told us about it after our stay. This tax is optional and you can ask for it to be removed--but only if you know it's there in the first place!
Excellent
10.0
Pros: Everything
Cons: the room service is only for the breakfast and not the rest of the day
Excellent
9.6
Pros: The staff was very helpful & friendly! We were able to gets parking pass even though we arrived early! The room was quite nice!
Cons: Could hear crying baby next door- maybe because of thin walls or the connecting doors? Also, although the ice machine owe to our room was convenient, it was also noisy late at night. Happily the baby didn't cry long and we were so tired it may not have mattered much anyway!
Excellent
10.0
Pros: We had a perfect stay with a clean quiet room within a short walking distance to all the Niagara Falls sights.
"Located in Fallsview, this hotel is within a 15-minute walk of Fallsview Casino, Skylon Tower and Queen Victoria Park. Clifton Hill and Horseshoe Falls are also within 1 mi (2 km). "
Overall 7.9 Good
Based on 6,610 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Okay
4.2
Pros: One of the only things that this hotel had in its "pros" column was the closeness to Niagara Falls, and the fact that we were able to check in 2 hours early.
Cons: Where do I begin? Once we checked in in the chlorine-scented lobby, we loaded our luggage in the elevator to head to our room. Because the hotel only has one spot for guest elevators, we spent the next 4-5 minutes walking the long and winding hallways to locate our room. Once in our room, we noticed the strange set up for the bathroom: toilet and shower/tub in a closed room, sink exposed in the main living area shielded only by a small wall. Moving into the bed/living room, our "view of the Niagara" was awfully green; apparently the trees hadn't been trimmed in a while. We called to the front desk to see if we could switch rooms. While the staff member was friendly, he informed us that because we booked a room with 2 double beds, he could do nothing for our concerning our "view." Since we drove 6+ hours to see Niagara Falls, we needed a place to park our vehicle while we explored. Fortunately, the hotel has a good sized parking lot that they allow guests to utilize...for a small fee of $25 per day. My next trip to Niagara, I will most likely splurge and book one of the nicer hotels neighboring Oak Hotel.
Mediocre
3.7
Cons: It wasn't worth the money at all. The room was dark, felt dirty. There were stains on the pillows, and had to kill a couple of bugs. Bathroom was dingy and dirty feeling. The place was overall very tired looking.
Excellent
9.1
Pros: The hotel is nice and clean. The view overlooking the falls is absolutely amazing.
Cons: Breakfast was served at Applebies next door, no options and not very good.
Excellent
10.0
Good
6.5
Good
7.7
Good
7.4
Pros: Excellent view great price
Excellent
8.0
Excellent
8.0
Excellent
8.5
Pros: Our children gifted us a weekend away at the Oakes Inn. Upon arrival Saturday night, we had a slight wait to check in, a number of others checking in as well. Our room was immediately ready. We took one of three elevators to our floor and entered the room. The room itself was very clean and well laid out, reasonably well appointed as well. Being on the 4th floor we had a limited view of Niagara Falls, but the rooms do all face the falls. We were a good distance away from the elevators so noise was very miminal. They design of the elevators is actual very good, they are located athe front of the building while the rooms are at the back, so all shouldbe relatively quiet. The pool and hot tub, were clean and functioning and were vacant when my wife and I went to use them. Towels were available, but the next 4-5 guests would have had to do without. Breakfast was included with our package, it was served at the attached Appleby's restaurant. The food was served quickly and was hot and fresh. The location was great if you wanted to walk next door to the casino (which many were doing) or walk down to the falls. Lots of entertainment and restaurants nearby to keep you busy. We'd be happy to return to this hotel again any time. Four stars from us.
Good
6.0
Excellent
8.0
Pros: View of falls was great. Parking was convenient but $15 per night. Might be better off buying bus pass for the day.
Excellent
9.4
Excellent
10.0
Mediocre
3.7
Pros: The only good thing was you were close to lots of fun stuff in Niagara Falls and could "kind of" see the falls from your window. (4th level)
Cons: They "upgraded" us in a room with a king sized bed that was actually a double bed made up for one adult. We had to call down twice for extra pillows. They actually put us in a wheelchair accessible room 421 with no tub, grab bars everywhere, and a chair in the shower. The water gets everywhere in the bathroom because there is no lip to keep the water in when we put the white towel on the floor to stop the water it turned black underneath from??? Dirty floors. There is no fan in the bathroom to remove the steam so when you shower it gets really hot and hard to breathe. Then, after you run the water there is this terrible rattling sound in the wall the pipes make. The dresser drawers are broken and hazards and never stay shut. When this was brought to the attention of staff upon checkout they basically apologized and said that "well we upgraded you, we would have put you on ground level outside in the motel next door with booking.com" because we only paid $265 for the night.. Who knew that the shitty motel next door to the hotel was actually a part of the hotel. It looks like somewhere you go to get murdered not a place you spend $300 bucks to stay. I suggest save your money and go somewhere else. Would only be worth it to spend maybe $50 but parking in itself is $25.
Okay
4.8
Pros: Nice view of falls. Room looked nice.
Cons: no hot water for hot tub. Drain was broken. Plastic nozzle fell off jet. Staff never followed up or fixed the problem
Good
7.4
Pros: The view, pool and spa.
Cons: Had to go outdoors to get to breakfast (with hotel voucher)- the staff at the restaurant wasn't very friendly to foreigners. Parking was quite a walk for a solo mom with luggage and a 5 year old in the dark. For a newly renovated hotel, it shouldn't have patches in wall paper and flimsy bedding. It is over-rated. Paying for location.
Excellent
8.0
Pros: The room had a BEAUTIFUL view of the horseshoe falls. The room was clean and up to date. The parking was convenient but cost $16-when the casino was right next door and cost $5....
Cons: There was construction going on in the lobby that was rather distracting, but theyre updating their hotel--I cant really complain about construction when we weren't using the lobby for anything but a walk through. The TV had barely any channels and they kept going in and out of fuss. But we werent there to watch TV we were there on vacation. A bit pricey but all hotels around there that are "nicer" are a little pricey and it was a Friday night so of course they raise the rates on weekends.
Excellent
8.6
Pros: Proximity to incline railway to waterfront. View of Niagara Falls. Courtesy relationship with next-door restaurant.
Cons: Hotel is merged and now connected with an older motel next door.) We do not recommend rooms in this wing. (room numbers above about 235,) as these require climbing two half-flights of stairs with your luggage, since the main elevators are located in more modern building.
Good
7.3
Pros: Location and view are great, rooms are ok sized. Parking close by not free but ok priced.
Cons: Hotel rooms, could be a bit more updated. Views onto the falls is great! Don't book a breakfast in advance! I had it booked in advance, but it was so poorly done I ate just about nothing from it. After we complained we where directed to another BBQ Redtaurant across the Street. But it was barley better there. Go eat some where else!!!
Excellent
10.0
Good
7.4
Pros: Great renovations to lobby and rooms
Cons: They need to upgrade the beds and get bigger tvs
Excellent
9.1
Excellent
8.2
Pros: We have stayed a few times at the Oakes. Always a good experience.
Cons: We were given free breakfast passes for Applesbys which is located next door. When the waitresses saw that we had the passes we noticed how they treated us different - almost like we were a bother. One would think that this would be a golden opportunity for them to showcase the restaurant to possibly entice us to come back for lunch and dinner. After the way we were treated and the horrible quality of the eggs (dry & discolored) and the stained coffee cup we would never seek them out as a nice place to enjoy a meal. It was however awesome that the Oakes offered the free passes - Applebys just failed horribly!!!!
Excellent
10.0
Pros: The location, location, location. One block away from the Incline. Easy walk to the Casino and everything else. Great value!
Good
6.0
Mediocre
2.0
Cons: We booked a falls view and instead were put in a motel section with a view of a parking lot. The room was very hot, there were stains on the ceiling. When asked to be changed to a falls view room they simply moved us across the hall. Definitely not worth the 200$ Canadian for this stay
Good
7.4
Pros: We Liked: The Location - very convenient to be so close to the falls, it only takes a few minutes to get down to the falls by taking the lift (it's totally worth the $7 per person for an all day pass to avoid walking back up the huge hill on the other side.) The Large Room - for the price, which was the best we found, we had a very large room - larger than most we've stayed probably ever. The Actual Look Of The Hotel - very professional and new looking, but not so uptight like Embassy Suites (I went in to redeem a Groupon and it was like high high end professional - too much for us). Breakfast - the hotel doesn't have a restaurant in it. They do, however, provide you with breakfast certificates for each of your days you stay for the Applebee's immediately next door (less than 30 second walk from the front of the hotel - practically connected). It is a set breakfast - coffee/hot tea with orange juice, scrambled eggs, 2 sausage links, 2-3 slices of bacon, toast w/butter&jelly-which was delicious- and breakfast potatoes. It was a great breakfast to be included for each guest for each night of your stay! Just remember that your tip isn't included in that, so tip your waitress! :) Overall, I'm glad that I was able to find this hotel at this price. We were able to do much more with the extra money we saved, including buying the Adventure Pass that includes numerous activities to do. We did have a good time and didn't have really any issues with the hotel staff or room (besides the beds). I would recommend this hotel, but I'd really consider the last sentence of my "Dislike" info...
Cons: We Disliked: The Beds - They're the most uncomfortable we've ever slept on - ever. Wifi - When I booked the hotel, it said that there was internet, and wifi that was available with a surcharge. I understood this as several hotels make you pay for wifi, but give you a jack in the room for free. I just brought my portable wifi router which I've used before. Unfortunately there wasn't any jack, and I was forced to buy the wifi ($10CAN + ~$2CAN for some improvement fee). The Bathroom - very small, but functional. Would have wished for additional settings on the shower head, but it really only had one. It did, however, have GREAT water pressure - almost on the edge of too much but we liked it. Even with these issues, they didn't impact our trip that much. We were certainly happy to return to our beds and get a great night sleep. Maybe pack one of those memory foam toppers next time?
Good
7.4
Pros: The view
Cons: Room was a bit outdated for price. Bed linens could be nicer
Mediocre
2.5
Okay
4.8
Pros: free breakfast
Cons: I reserved a falls-side view, I went to the hotel really early to request a higher floor, they told me to come back around 3 pm. When I come back to get a room, I got the worst falls-side view, with no view of the river at all, it was on second floor I got parking view and some of the river which was covered by trees so could't see much. I am very disappointed as I was planning this trip to have a nice view as I thought will be, I guess I was wrong. And the furniture was so bad in this room, the coat rack was in the room, the tv stand was so bad, it was a big bulky cabinet that covered the view of the tv, you could watch tv only from the bed there is no angle view
Excellent
9.1
Excellent
9.1
Pros: Loved the view from our room!!!
Cons: The beds were uncomfortable, and the sheets were dirty!!!
Okay
5.4
Excellent
8.0
Pros: Location is great. Lots to do in the immediate area that is in walking distance. I loved ditching the car and exploring on foot. Very touristy, but fine when that's what you are looking for (and we had teen kids with us who wanted things to do).
Cons: The hotel room was fine, though the rest of the hotel is pretty middle-of-the-row. Staff quite friendly and competent, just not very classy entrance, no bar/restaurant that I saw - but there are plenty around. NOTE: the difference between "Falls Side" and "Falls View" (high enough floor to see over the nearby trees). Our room was only Falls Side, but we DID have a falls view because it was winter and the trees were bare. We'd have had a view of nothing but the parking lot and trees had it been summer.
Excellent
10.0
Excellent
10.0
Good
6.3
Mediocre
2.0
Pros: Nothing
Cons: Everything
Excellent
9.4
Good
6.0
Pros: walking distance to city amenities and the Falls a plus. The view from the room was amazing. Entrance lovely.
Cons: The costs were exorbitant for off season, middle of the week. The room should have had a micro wave, fridge, luggage rack for that money. Parking fee was ridiculous ($25) and a surprise for an outdoor parking space. We were given someone else's parking card initially. Armchair seat cushion in room sagged. Why is there paper on the hallway windows? Stairwells were dirty and crude. A continental breakfast should be included for that cost. The room had a tired,dated appearance in contrast to the main entrance.
Excellent
8.0
Excellent
8.8
Pros: Friendly staff, nice location , quiet room except the air conditioner
Cons: Noisy air conditioner
Okay
5.4
Pros: I liked the prime location The front desk staff was friendly
Cons: We were staying in the older portion of the hotel that was not renovated. No tv channels Water was cold
Mediocre
3.7
Pros: View. Since there were no leaves on trees yet, the view of the falls was good.
Cons: No refrigerator in room, no microwave, additional fee for parking, then no room in hotel lot to park. Ice machines only on odd floors of hotel. Staff unresponsive to concerns. Tourist trap, nothing included, everything required an 'upgrade'. Obviously not looking for repeat business.
Excellent
10.0
Pros: If your room is on the higher floors, the view of the Horseshoe Falls is fantastic.
Cons: Parking is expensive.
Okay
4.0
Pros: Location
Cons: Parking costs extra. Lobby had a ceiling leak as we checked in. Room was a mess - no fridge, shower pressure was bad, lamp didn't work, even the room number was a paper with the number written on it. Staff wasn't friendly. Only thing good about this place is the location
Good
7.4
Pros: The location was great you can walk right down to the falls in the morning and many other attractions were close by too. The Casino is 100 yards away park there it is less then half the cost. Staff and overall cleanliness was positive.
Cons: Falls view wasn't impressive, we were on the 8th floor but there were still trees in the way of the view. If they are going to charge additional for falls view it should be the 10th floor or higher considering the trees.
Mediocre
3.1
Pros: I only liked the location
Cons: 1. Be aware that this hotel has motel like section with doors open to the outside. 2. Also, house keeping was banging on the door and window at 9am with the DO NOT DISTURBE sign on the door. 3. The beds they had in the room were full size not queen.
Okay
4.0
Pros: The location to the falls and walking distance to our favorite restaurants is fantastic. The staff was friendly and efficient.
Cons: It appears there was a old two story hotel and the added the high rise later. We stayed in the out dated part of the hotel. The room smelled musty and old. It was a disappointing experience.
"This family-friendly Niagara Falls hotel is located on the riverfront, within a 5-minute walk of Oakes Garden Theatre and Casino Niagara. Fallsview Indoor Waterpark and Queen Victoria Park are also within 15 minutes. Niagara Falls Station is 29 minutes by foot. "
Overall 7.9 Good
Based on 4,250 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Okay
5.7
Pros: your front desk staff are very friendly but the gentleman who are suppose to help with your questions about parking or bus passes was so rude and didn't have no clue in what he was talking about . We asked about the charges for parking and he told us $20 - $30 a day. When we make a comment about being told when we used our players card in the casino we had free parking, he raised his voice loud enough for other guest to hear him he said it was not free and it would be on our bill. When we left the hotel and swiped the players card it was free.
Good
6.0
Cons: Bathroom was small and the shower was rediculous short.
Excellent
10.0
Okay
5.1
Excellent
9.1
Good
6.0
Pros: Staff is friendly. View to the Falls outstanding. Parking is way over priced. With charge and additional fees we paid over $100.00 for having our car at an inconvenient location.
Cons: Parking
Good
6.0
Excellent
9.7
Pros: Got randomly upgraded to a falls view room for free, was awesome! Nice big spacious room. Window opened to outside. Could hear and see the falls all evening. Nice and clean. Fridge in the room. Resort fee included a beer tasting plus other perks. Would stay there again if I ever went back.
Cons: Parking a bit pricy, but everything is.
Okay
5.7
Excellent
9.7
Good
6.8
Pros: The room we booked on line was supposed to be a 5 Stat Queen with a garden view. What we actually got was a small dark interior room with a window that looked into the lobby of the convention center. The washroom was so small you had to stand between the toilet and wall to close the door. The shower was smaller than that of an old cruise ship. I'm 6'2" and the shower head was pointed at my navel. Yhe noise from the elevators was so loud it was like trying to sleep on the runway of the local airport. The decibel level was into the mid 90's at times. However the day manager (Taylor) made it right by moving us to a higher floor away from the elevator and noise of out of control children that ran the hallway till 3am.
Excellent
8.5
Excellent
9.7
Pros: The hotel was nice and clean. Staff were very friendly and helpful.
Good
7.4
Pros: location and amenities
Cons: -resort fee for internet access - they "predict" your spending habits therefore charging your credit card.
Excellent
10.0
Excellent
10.0
Good
6.0
Pros: The hotel was at Falls.
Cons: The check in front desk guy was pathetic. He just said anything he liked. It didn't feel like I was checking in in Sheraton. He charged me saying for taxes when everything was prepaid. I told him how's this possible. Then he changed it to that it's block against incidental charges. Very poor check in.
Excellent
9.4
Pros: Staff were friendly and our room had a great view
Excellent
9.7
Excellent
9.1
Excellent
8.2
Pros: Loved the location . Kids loved the hotel sand all it had to offer.
Cons: Rooms smelled a little. Other than that it was a great stay.
Excellent
10.0
Excellent
10.0
Pros: My room had a awesome view of the falls. Front desk was great. Hotel Valet was quick and worth it.
Cons: The shower was small even though it had a jacuzzi tub init.. And watch for extra fees in the bill at checkout.
Good
7.7
Pros: Very clean. Great location. Comfortable beds. Victor on check-in was great!
Excellent
8.5
Pros: Very convinient to everything in Niagara Falls area
Cons: Room didn’t get very cold despite how much we turned up the ac.
Excellent
10.0
Pros: Hotel staff was friendly, great view of the falls and the windows restaurant was the best!
Cons: Heated pool was freezing
Good
6.5
Okay
4.0
Excellent
9.7
Excellent
9.1
Cons: Need more reception staff working . You shouldn’t have to wait in a long line to check in.
Excellent
9.7
Excellent
10.0
Good
6.0
Excellent
8.2
Excellent
9.1
Excellent
8.8
Excellent
10.0
Excellent
10.0
Pros: The view of the Falls
Excellent
8.5
Pros: The location and view were excellent.
Cons: The elevators were a bit slow.
Excellent
10.0
Excellent
10.0
Excellent
9.6
Excellent
9.1
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: The veiw was the amazing
Good
6.8
Mediocre
3.1
Pros: Close to Clifton Hill.
Cons: Parking being so far away and 30.00, resort fee. An additional 50.00 after already paying 100.00+ for the room
Okay
4.0
Okay
5.4
Cons: There were stains on the pillow. Washroom looked very old. pillows seemed very low quality.
"Located in Fallsview, this hotel is within a 10-minute walk of Fallsview Casino and Skylon Tower. Scotiabank Convention Centre and Journey Behind The Falls are also within 15 minutes. "
Overall 7.8 Good
Based on 2,103 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Okay
5.6
Pros: pretty good location.
Cons: indifferent check in staff. noise in corridors and floor above. distance from room from front desk. no refrigerator. no alarm clock. bathtub in room. did not have a private bathroom.
Excellent
8.0
Good
7.3
Excellent
8.0
Pros: This is a comfortable, clean, centrally located hotel.
Excellent
10.0
Excellent
8.0
Excellent
8.8
Excellent
10.0
Pros: Value Location Comfort Cleanliness
Cons: Elevators - insufficient number Crowded
Excellent
10.0
Excellent
8.0
Excellent
8.5
Cons: have to pay for parking
Good
7.7
Good
6.5
Cons: Self parking wasn't near and soap wasn't full
Excellent
8.0
Excellent
9.4
Pros: Great staff, proximity to everything, comfort of beds
Cons: IHOP, cleanliness of bathroom
Excellent
10.0
Good
6.2
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
9.7
Pros: Beds were very comfortable
Cons: No fridge in the room
Excellent
10.0
Excellent
10.0
Pros: Bed was very comfortable with great pillow selection. Employees were all friendly
Cons: Need a makeup mirror
Excellent
10.0
Excellent
10.0
Mediocre
2.0
Excellent
10.0
Excellent
9.1
Excellent
10.0
Pros: Nice view from window ! Clean and convenient
Cons: Haven't find one to dislike
Good
6.2
Pros: Good location and staff
Cons: No breakfast Wifi doesn't work in the room
Excellent
9.7
Good
7.7
Pros: Good location near the falls. It was easy to walk anywhere, or take the Wego bus. We had a great front desk clerk who warmly welcomed us and took good care of us.
Cons: The casino across the street has a massive parking garage attached, so the "falls view" from the hotel is mostly a parking garage view, with a sliver of falls visible above it. Elevator call buttons were out. This seems minor, but you should have seen guests stabbing at buttons. Does it work? I dunno, better hit both up and down to see if anything works. Stabbing buttons, no response, stabbing buttons in frustration. So minor, such an easy fix, but such an annoyance. The hotel is surrounded by absolutely awful food options. Expensive and abysmal quality. There are good food options in Niagara Falls: use Yelp to find them and go to them. It will be worth the walk/bus to get away from the horrific food choices near the hotel. And the room had a weird smell. I think someone before us spilled something on the carpet. We stayed only two nights, so we just powered through. Housekeeping should have caught this, though.
Excellent
10.0
Pros: Easy access to anything and cleanliness
Excellent
10.0
Pros: Pete the concierge was incredible ! He helped make ioyr stay that much better With excellent suggestions and advice to make our trip better. He even recommended a local market where we could buy a Canadian specialty food and he was right on the money !
Excellent
8.3
Excellent
10.0
Pros: Love the cozy feel of our room, big, great beds
Cons: I have no complaints
Excellent
8.0
Pros: Rooms were pretty spacious and staff were very polite.
Cons: Parking was very expensive, better value to just eat outside the hotel
Excellent
10.0
Pros: Very nice hotel, great for mature couple.
Good
7.4
Pros: The staff at front desk are very friendly
Cons: Noise complaints for closing the door a few times. And fire alarm went off a few times around 4am disturbing sleep. There's no fridge.
Excellent
10.0
Pros: The view!
Cons: Nothing
Excellent
8.0
Excellent
10.0
Excellent
8.0
Excellent
8.5
Pros: Proximity to everything including the trolly bus stops right outside the door.
Cons: No in room refrigerator
Mediocre
3.0
Pros: Decent price
Cons: Not comfortable at all. Very noisy and couldn't sleep at all.
Okay
5.6
Excellent
9.1
Excellent
9.7
Good
7.1
Pros: Clean and good staff
Cons: There were lots of noise from pipelines inside building and air vents
Excellent
8.0
Pros: It was perfect location. Cat walk across to the casino which was across the street.
Cons: There was hair in the shower.
"Located in Fallsview, this hotel is within a 15-minute walk of Fallsview Casino and Skylon Tower. Journey Behind The Falls and Clifton Hill are also within 1 mi (2 km). "
Overall 7.7 Good
Based on 5,915 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Pros: The staff went above and beyond they where also courtesy.
Cons: Nothing I would love to go back next year.
Excellent
9.7
Excellent
8.5
Okay
5.1
Good
7.4
Pros: The hotel was chaotic but the rooms were very large and clean and incredible value
Excellent
10.0
Pros: Very well run hotel with beautiful rooms, incredible views, and easy access to town.
Cons: Big crowds by parking valet, but this is to be expected during summer visits.
Excellent
10.0
Pros: Whenever I stay at hotels I look at reviews and I jump back and forth between hotels and most times can't make up my mind. My money was well spent with Embassy suites! We upgraded our room and the view was amazing! The room was very clean and big! The staff was always very friendly and ready to help with anything needed!
Cons: When checking in they offer two options for parking. We went with the cheaper option, when checking out instead of having you car brought to the front of the hotel. A shuttle take you to a nearby parking lot where your car is. I found out this was better and faster since the shuttle comes back every few mins and the people who had paid more money for valet were having to wait like 30 minutes and more for their cars because everyone was checking out at the same time! So go with the cheaper option!
Excellent
9.4
Excellent
10.0
Excellent
10.0
Good
6.0
Cons: things were changed without notification,like the managers reception was over by5.15p.m which was normally till 6.30. the morning manager was a rude person
Good
6.8
Excellent
10.0
Excellent
8.0
Pros: Nice views and spacious rooms. Good breakfast buffet
Cons: Parking too high to take a shuttle to get too
Mediocre
2.0
Pros: Reservation canceled in April. Should not have been charged. Last time ever using this service
Cons: Canceled. Charge came through anyway. Extremely irritating
Excellent
9.7
Excellent
8.0
Pros: Comfy bed, amazing views (falls view room), staff were mostly friendly, particularly pool staff, cleaners and porters who we encountered.
Cons: No gown in the room, towels were quite small. It felt like we were always being upsold something, even on our TV in the room. We didn't expect to have to pay $50 for parking for one night. That was ridiculous.
Excellent
10.0
Cons: Offsite parking cost was a bit steep at $70CAD
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: Everything easngreat, the room, the view and the staff
Excellent
8.2
Pros: Facilities were great. Employees were friendly and helpful. Breakfast was very good with a lot of variety.
Cons: Evening reception was not very well done. Weak drinks and very little in the way of food. Potato chips, pretzels, and pickles are not exceptional.
Excellent
9.4
Okay
5.7
Excellent
9.7
Okay
5.4
Good
7.7
Excellent
8.0
Excellent
8.0
Excellent
10.0
Excellent
10.0
Pros: The view was amazing! The room was gigantic, the hot tub awesome, the massage chair incredible. The room very roomy.
Cons: The breakfast was so crowded and a mess!! We hot there early but it is no joke if you dont make it to breakfast before 8am expect a long 45 min wait to be seated. We got there early and had a good view of falls but by 830 it was crowded by the time we left it was packed a long 45 min wait line outside to get into restaurant. First thing they do is they give you a slip that shows the times breakfast is not crowded go early.
Okay
5.4
Pros: The keg - good food and service
Cons: Under renovations, noise at night from band playing elsewhere unable to sleep at a decent time had marathon to run in morning. Room more like a 3 star hotel.
Good
6.5
Pros: Centrally located, clean, modern
Cons: We have a premium room with fantastic view of the falls. Room is big but the floor plan is lousy so the usage is somewhat awkward. The worst thing is that we have a huge bathroom but partitioned into several sections and the shower ended up to be like a small cubby hole.
Excellent
9.1
Pros: Amazing view of the falls.
Cons: I didn't know Kayak would charge for us to use their service.
Good
6.2
Pros: Great Location with the possiblity of beautiful views. Good food
Cons: The hotel was huge. It should have more elvators for 42 floors. We often to the stairs to the 19th floor. The line to get into breakfast into breakfast was like going to diney world. Not relaxing.
Okay
5.4
Pros: The rooms are good, very large and comfortable
Cons: They charge for valet parking, but it’s not valet. They don’t bring your car, instead they have you take a shuttle off site and pick up the car your self. Which is the same as their cheaper parking option. The restaurant staff are rude and lack basic common sense. During breakfast our party went and waited in line for a table. I was stuck waiting for another elevator, by the time I made it down my group was seated. The hostess wouldn’t let me join my group and forced me to wait in the long like even after telling her that we already have a table and I’m just joining them. Then later one of our party went to the washroom and (it’s outside the restaurant door) and they wouldn’t let him back in without a fight and tried to make him wait again. They’re power hungry and lack any common sense when it comes to how a restaurant works.
Excellent
9.7
Pros: Spacious accommodation and the view was exceptional
Cons: Breakfast during covid was very limited
Okay
4.5
Pros: Our car got dented because we had to valet park it and it was too windy and a door of another car hit our car.
Cons: Our car got dented because we had to valet park it and it was too windy and a door of another car hit our car. Also, I did not like staying on the 39th floor.
Excellent
9.1
Pros: View of the falls from our room was great. We were on the 39th floor. Our suite was excellent, very clean and comfortable. Please note that the parking isn't free here and is valet parking only if you want to park at the hotel. It was $35 dollars a day if you wanted them to park at the hotel or $25 a day if you wanted to park at an offsite location and take the shuttle. Had a complimentary breakfast which was good too.
Cons: The staff at the reception was ok, didnt think they were that great.
Excellent
8.0
Pros: View and comfort of room were great
Cons: Way way too crowded and loud in the restaurant (breakfast and dinner). Breakfast was minimal and the process was a cattle call, eggs tasted fake and it was so loud that we left the restaurant as soon as possible.
Excellent
10.0
Pros: The suite was a excellent choice for us as it gave our party of four room to spread out. The room was clean. The breakfast was good, but go down before 9 AM to avoid the crowd. The location is great as the entrance to the Falls' Visitor Center is right below the hotel. We are planning a trip back in the Fall and plan to stay here again. It is a little pricey, but I feel you are paying for the view plus location which is worth it.
Excellent
9.7
Excellent
8.5
Excellent
8.6
Pros: The view was amazing and the location was very good. The breakfast was plentiful and fairly tasty. The staff at breakfast was very nice and helpful. The room was quite large and the beds very nice.
Cons: The only complaint that I would have is that it takes forever on the elevator to get up or down. We were on the 27th floor and waited a long time for elevators.
Excellent
9.7
Pros: They hotel is great for families with children. The suites gave our daughter her own quiet space away from her snoring father :) The pool was great. We are always up early with our little girl, so never had a wait for breakfast. The staff was very helpful. We did pay extra to park our car at the hotel (self park is really a shuttle to a secure lot).
Cons: The elevator waits were a bit crazy at times. We would ride them up just so that there was room to get on.
Excellent
8.8
Pros: Close to the falls. Clean room. Breakfast included.
Cons: Bathrooms need updating. Water pressure too intense out of faucet and toilet didn’t flush so well but they did send someone up to fix it.
Excellent
10.0
Pros: Well kept Great Staff Breakfast included Happy Hour included Spectacular views Would definitely stay there again. Well staffed and everyone was above and beyond helpful.
Cons: High Volume hotel Parking garage additional fees + valet Long elevator lines Long breakfast lines Long Happy Hour lines Since it is high volume and probably booked most of the time the lines can be long. The hotel tries to prepare you for this by posting what times are the best to avoid the longest lines. Only hidden fees were the parking issues.
Excellent
8.0
Pros: Not bad just not great breakfast was diner quality not what I expected
Okay
4.2
Pros: View was good, beds were comfortable , location also very convienent. It's easy to get to the horseshoe fall via incline railways
Cons: The worst part of the hotel is the staff. They don't give you options they are always up selling even when not interested. Parking situation is the worst. They said it's $35 per night and it ended up being $123 for two nights because they didn't disclose the tax for me. 10% tourism tax is mandatory only at this hotel and its voluntary everywhere else. Scam artists! My original receipt showed $277 and final receipt at check out showed $647 The only things I added are parking $35/night , $50/upgrade to junior suite and that's it ! This is the worst hotel in niagra
Good
7.1
Pros: Location. Price
Cons: Breakfast chaotic. Parking expensive. Entry blocked by valet parking. Water pressure uneven
The Comfort Inn Fallsview is in the heart of the Fallsview district and is across the street from the Fallsview Casino and steps away from the Falls Incline Railway and Horseshoe Falls. Guest rooms have coffee makers, hair dryers and TVs with a free movie channel. Lunch, dinner and live entertainment can be enjoyed at one of our two restaurants. Additional hotel amenities include free hot breakfast, free high speed Internet, Indoor heated pool with hot tub, outdoor pool with hot tub and sundeck. Your Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Inn the perfect way to start your day.
Overall 7.7 Good
Based on 3,062 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Good
7.1
Good
6.2
Cons: Crowded breakfast. Hot hallways. Bad room location.
Okay
5.1
Pros: Queens bed too small
Excellent
10.0
Excellent
10.0
Excellent
10.0
Good
7.7
Pros: Staff very helpful/courteous
Excellent
9.7
Excellent
8.0
Excellent
8.0
Excellent
10.0
Pros: Everything
Cons: Nothing
Excellent
8.0
Excellent
8.0
Pros: Great location. Nice room for the price.
Cons: Breakfast room is cramped and limited food choices. Air conditioner unit a bit noisy.
Excellent
8.0
Excellent
9.1
Good
7.1
Pros: Close to the falls; easy walk. Free breakfast Excellent service and friendly staff Comfortable rooms
Cons: The water did not work in the morning during our stay and it seemed to be out for the whole building. This was obviously a fluke, and they reimbursed our parking charge for the inconvenience, but it did adversely affect our stay.
Excellent
8.0
Pros: The staff was very friendly and helpful. The front desk gave us a room apparently with a toilet that was a little rocky and by the time we got up to our room the maid had already had staff fixing it. The room was small but very clean. It was also within walking distance of the falls and most of the other sites in Niagara Falls. Very reasonably priced.
Cons: The hotel stay comes with free breakfast which is very nice. It's served from 6-9am, but if you don't get there by 7:30 or so, the room breakfast is served in is too full and there is a line out the door. Other than that, nothing to complain about.
Good
6.0
Pros: I liked that it was close to everything, to include the falls.
Cons: There was refrig or microwave in the room, a bit of a downer.
Okay
5.4
Pros: Was close to the falls.
Cons: Place was very run down and in needing of repairs. Pool was broken. Staff who checked us in wasn't friendly and seemed annoyed with his job.
Okay
5.7
Pros: Beds were good. Breakfast could be better And fully functional till 9. With jet lag cant wake up early and most of the options were finished before 8:30
Cons: I wish the pictures were actual pictures
Excellent
10.0
Pros: Location, room, free breakfast - very crowded but it was free. We had to sit with another couple but learned about Canada - with out the crowds we would have sat by ourselves and not had that wonderful conversation!
Cons: Nothing
Okay
4.2
Pros: It was close to the falls
Cons: Breakfast is gross and there was a prostitute on meth making racial jokes about the poor housekeeping staff to their faces. No staff to be seen but when we checked in the chick at the desk tried to hose us for parking fees before I HAD TO ASK HER HOW MUCH IT WAS. That's a tacky trick and 12 bucks for parking is a damn joke. Would stay again for only less than $40 otherwise move on
Good
6.8
Cons: I did not like the fact that we had to walk outside to get to our room. The front desk is located in a diffent building that was not accessible without walking outside.
"Located in Fallsview, this hotel is within a 10-minute walk of Niagara River Gorge, Fallsview Casino and Skylon Tower. Clifton Hill and Horseshoe Falls are also within 15 minutes. "
Overall 7.7 Good
Based on 2,947 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
8.0
Pros: Nice basic breakfast. Room was clean and staff was friendly. Very good location.
Cons: No frig. The rest was good.
Excellent
8.2
Excellent
9.4
Pros: Can't beat the location. Just up the hill from the falls. We had a little balcony that overlooked the American Falls. Small but workable bathroom. Comfy and clean beds, good WiFi. Free parking and in walking distance to many attractions. AC was loud but worked well. Decent free breakfast. All in all a very good value.
Excellent
9.4
Pros: Fancy clear glass sink bowl impressed my daughter for a while. We were in the courtyard, able to park right outside our room, for free- which is rare in Niagra Falls. Friday night stay for about a third of the price of Embassy Suites where we had just left after two nights because their pool was closed too. I was also sick of valet, nice to have your vehicle right outside.
Cons: Pool was closed. Not happy about that since that's why we stayed there. But the arranged it so a 2 min walk next door to the Holiday Inn got us in to their pool instead.
Excellent
9.7
Pros: My sister and I booked via kayak but chose to upgrade to a room with a view upon arrival -offered to us for only an additional $50 CAD per night. What we were given exceed our expectations as we were placed on the renovated 7th floor in a corner room with an unobstructed view of the American falls through our open window and a view of the city streets below from our balcony. The faux wood floors in the room were fabulous as were the chandelier and comfy king size bed. The room was also very quiet and we were not disturbed by elevator or neighboring room noises at all. Breakfast was hot and basic, but free and you really can't ask for more- eggs, sausage, toast and coffee are all i need anyway! Free parking was wonderful as most hotels in the area charge and we felt our car was safe. Location was perfect- only a 5 minute walk down the hill to the falls and a 2 minute walk up the hill to the rest of the tourist district on Clifton Hill. (Do yourself a favor and visit the Niagara Brewery while you're here-you won't regret it!) All of the staff was wonderful and accommodating to our needs. Overall, we loved the space and look forward to returning to our beautiful room with the rest of our family!
Cons: The only downside was that, although the wifi is complimentary, it truly is only strong on the lower levels. We had (non reported) issues both days of our stay and as americans relying solely on wifi connections to stay in touch with family, it would have been a bigger problem had we stayed more days. Please also be aware that the hotel is divided up into a shorter two story section, with a motel facade and a tall 7 story section, with a regular hotel feel, where the rooms with views are located on the higher floors. Make sure you know what you're getting! Lastly, not an issue for us, but this hotel is located on a VERY steep hill which may be an issue for the elderly or those who need assistance walking.
Excellent
10.0
Pros: Great location, room clean, free parking, free breakfast
Good
6.8
Pros: Beds.were comfortable but room was small. Was ok as we were there to sightsee not stay in our room.
Cons: Disappointed in the breakfast no variety and out of a lot of items also was expecting a hotel not a motel with outside doors.
Excellent
10.0
Pros: Right in the middle of everything. Could walk to the falls, or casino or to shops, or restaurants. Bus stops were within a block of the hotel. The breakfast was not spectacular, but was good and it was included with the stay so can't really complain. It was well maintained and clean. Staff was extremely nice and courteous and friendly.
Cons: There isn't anything that I could complain about. It was easy to get to, had plenty of parking and was no fuss check-in/check-out. Pool area was clean. Hot tub in pool area worked. Clientele was a little noisy on Friday night after the fireworks, but they were silent at midnight at the latest. And even then, they were not horribly loud, as putting the TV or radio on low would have drowned them out.
Good
7.7
Pros: room with a view of the falls. Very nice to see any time of day. Breakfast was pretty good as well. The location was excellent. Walking distance to everything. Free parking was great as well as people pay a lot of money to be in that vicinity.
Cons: The room could have been cleaner, especially the floor, and bathrooms.
Good
6.5
Pros: the pool was nice, and so was the rooms. the distance to the falls was perfect. The front desk workers were very helpful giving advice on local place to eat and attractions. the rooms had plenty of outlets for charging for all of my devices, and the rooms were very well kept with new towels every day and a very modern design to the room that give it a feeling of a much larger more expensive hotel.
Cons: the rooms did not have a mini fridge or a microwave so any leftovers we brought home from restaurants went bad. More over the AC unit in the room was broken and our room always got way to hot at night. Also the breakfast was lackluster, with eggs that were graying and over cooked sausage, cereal that was stale.
Daily Mandatory Charge will be added to the room rate and includes: A hotel marketing and development fee, and Municipal Accommodation Tax (MAT). Hilton Niagara Falls/Fallsview Hotel & Suites offers an elegant stay with 53 floors of breathtaking views over the Horseshoe and American falls. This Niagara Falls, Canada hotel is just 90 minutes from downtown Toronto and Pearson International Airport (YYZ) and provides a stylish backdrop to this natural wonder. Relax in your guest room at this Niagara Falls hotel. Sleeping up to six people, our rooms at Niagara Falls, Canada provide spacious family accommodations. Spread out in the suites of this Niagara Falls hotel's North Tower. Classic wooden fittings provide an inviting ambience while double whirlpool tubs in oversized bathrooms are among the special touches. Savor an array of international specialties while overlooking peerless views of Niagara Falls 33 floors up at The Watermark restaurant. Complete the evening with champagne and live music at Myst Lounge for unforgettable Niagara romance. Open-fire grilled cuts are the order of the day at Brasa Brazilian Steakhouse or choose favorite Italian dishes at Romano’s Macaroni Grill. Host any event at this Niagara Falls, Canada hotel. With an easy commute from Toronto and Buffalo, NY, this Niagara hotel is a central meeting point in a spectacular location. Host colleagues in a chic boardroom or hold an unforgettable grand celebration in the Great Falls Ballroom. Maintain your exercise routine with a workout on the cardio machines and weights in this Niagara hotel's fitness center. Join the kids in Falls Adventure pool on the 30 ft. waterslide and waterfalls.
Overall 7.6 Good
Based on 12,599 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Good
6.8
Pros: The view
Cons: room smelled like smoke and the carpet was stained and soiled
Excellent
10.0
Good
7.1
Pros: The room was extremely clean and comfortable. I was literally in awe from the sparkling bathroom floors! ( not one mark, hair, or streak) bedding and pillows were calling for us! My girls even commented and trust me they are Teens and super hard to impress let alone give a compliment. The maintenance call was handled quickly and effectively. The gentleman apologized for the interruption and easily fixed the shower drain backup.
Cons: Most unprofessional staff We have encountered at a Hilton. We stay at them often and love the superior rooms and service. But after a long evening with our girls walking and enjoying the falls attractions Amd sites. Dropping almost $ 700 ln the room to start off to have to be charged for WIFI for the one person extra and to be told that we cannot enjoy the complimentary breakfast or attraction packages (even though we are paying the exact same price as the ones who qualify) and then to be insulted by offering us $3.00 off an iMax show (wow no thanks) super disappointed in the lack of effort and quite frankly rude and curt tone. Calling me dear while my title is Dr. That is petty and really didn't bother me too much just mentioned as a sidebar. Also I am a HIlton Honors member but I husband booked online and forgot to include the member #. Which they told us we cannot earn the points for this stay.... Why???? Idk
Good
7.1
Pros: Room was clean, quiet all night, view for city view was lovely. For having so many floors the elevators were always quite quick. Front desk service was great: we had a misunderstanding upon check in that was a little frustrating but once the staff realized their small error they were extremely apologetic and always polite. Location was great.
Cons: Room was dark only one bedside lamp. No overhead lights and no light in shower, and shower head leaked leaving it with bad water pressure. We tried to relax after a busy day and watch tv for an hour, our tv had 2 channels. The rest said no information on the menu and we were not interested in the two channels we could use. The parking situation was horrible. We used self park outside and the attendant was not there when we reached the rooftop parking. We struggled with a suitcase to find how to check in and enter the hotel. The pool looked lovely but we tried to swim at 8:30 on Friday night and a male employee was rather rude telling us the pool was closed. The sign posted for hours said pool open until 11pm.
Excellent
10.0
Excellent
10.0
Okay
5.4
Pros: Location and that it was attached to galleria and casino
Cons: We called prior to make sure we booked a whirlpool room. Lady who answered said it would not be a problem as most rooms are whirlpool rooms. When we arrived to check in, the man started "Oh no, you paid close to half off so you don't get a whirlpool room. Only guests paying full price has this option." We decided not to fuss and just to use the hot tub in the spa for relaxation but it looked as though someone had really bad diarrhea in the hot tub. So needless to say, we had no hot tub relaxation. If you want good service and to feel like you matter, be sure to pay the outrageous full price or stay elsewhere!
Excellent
10.0
Excellent
9.7
Okay
5.7
Excellent
8.0
Excellent
8.0
Excellent
8.8
Excellent
8.0
Excellent
10.0
Excellent
8.5
Mediocre
2.0
Good
6.2
Excellent
10.0
Okay
4.2
Pros: The location was excellent giving easy access to the Casino and the Falls. Plenty of good restaurants near by, easy access to our wine tour that we scheduled.
Cons: Our first room was extremely small, had stains on the towels, one stain on the bed, fruit flies, and gum on the recycle bin. I went down to speak to one of the front desk agents to complain with pictures of the evidence. The agent gave me another room key to an " upgraded room". When my finance and I arrived at the next room on the 7th floor, I quickly realised that it was a handicap room. My fiance was not impressed, nor was I. We both took a quick look around and found the floors in the bathroom very greasy and found a few hairs in the bathtub. Also, I noticed the duvet cover was two sheets rather than a sealed duvet cover; I am not sure if this is customary at the Hilton.. I would not stay at this location again due to the reasons mentioned above, not to mention it was approaching $600 for 2 nights..
Good
7.1
Cons: The Italian Restaurant was not good
Excellent
9.7
Pros: Overall very nice would come back again
Cons: The lines at the check in and check out service
Excellent
8.0
Excellent
10.0
Good
6.0
Excellent
8.2
Good
6.8
Excellent
10.0
Excellent
8.0
Okay
4.0
Good
7.7
Excellent
10.0
Pros: Staff was very accommodating. The hotel was close to all acitivies. Bed was very comfortable as well as the room. I would recommend this hotel to others!
Good
7.7
Excellent
10.0
Good
6.0
Excellent
9.4
Excellent
9.7
Excellent
9.4
Pros: Great location and view
Cons: No free wifi
Excellent
10.0
Excellent
10.0
Pros: We found a good deal through one of the discount websites and for the price we got, we were extremely impressed with the room starting from the view to the jacuzzi bath tub and overall ambience of the room. When we tried to extend our stay, the receptionist said that the price would jump to triple the price. So we did not stay another night but were happy with what we had. The selection of restaurants in the lobby and as part of the hotel were okay but decent considering the touristy location.
Cons: To really enjoy the view and our room, we ordered room service breakfast which was fine but nothing to write home about. "Grapefruit" juice came in a bottle in which the first two ingredients was water and sugar (was expecting fresh). Croissants had a bad fake butter taste. Sausage was really salty. Eggs and french toast were average. I never really expect much from room service anyway. They were fairly quick about delivery- about 30 minutes from order call. The waiter made some rude comments about how hot my room was as I was reviewing the bill and filling out the tip. Lucky for him, I was feeling generous and gave him a decent tip but clearly he wasn't very aware that I was wearing shorts and a tank top and that just perhaps I preferred a warm room. As if I should have kept the AC blasting just for him.
Good
7.7
Excellent
9.4
Mediocre
2.0
Excellent
10.0
Pros: View was great, employees were supporive
Cons: nothing
Excellent
10.0
Good
6.5
Excellent
10.0
Pros: Hotel was great! Spacious rooms, wonderful views, friendly staff and fun pool.
Cons: Only negative was the distance from our room to the garage was far, and thus difficult to bring everything. I had to make 2 trips.
Excellent
9.4
Pros: The room was beautiful, overlooking the American falls. Great location to activities and restaurants. We ate at the top level restaurant overlooking the falls - great service & good food. They upgraded our room to jacuzzi over the falls, which was great. Self-Parking was up a flight of stairs, but was close by. Overall a great stay!
Excellent
8.2
Pros: Beautiful view, comfortable bed, and great jacuzzi.
Cons: The parking price is ridiculous, the wifi was unreliable, and having robes in the room would have been a nice touch when you book a jacuzzi room.
Okay
4.2
"Located in Fallsview, this romantic hotel is within a 10-minute walk of Fallsview Casino and Scotiabank Convention Centre. Skylon Tower and Clifton Hill are also within 1 mile (2 km). "
Overall 7.3 Good
Based on 2,756 reviews
All
- All
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Good
7.7
Pros: Friendly, organized and responsive staff. Great location.
Cons: Dated facilities, thin walls
Excellent
9.7
Excellent
9.1
Excellent
8.2
Excellent
9.7
Pros: The free valet that came with the affordable parking was great - he doubled as a concierge letting me know about the fireworks that I was able to watch from the window of my room on the 30th floor. (I have never been above the fireworks before. It was beautiful. I had a free upgrade to a falls view which was a delight. The room was clean and comfortable - the shower was great which is always a relief. A huge bank of windows overlooked the US falls and part of the CDN falls for gorgeous sunrise misty mornings. The location was within walking distance of, well, everything.
Cons: I wish the restaurant had been open on Monday night.
Excellent
8.2
Pros: view+location are great
Cons: 2 clowns at reception- 1 was checking in somebody else other was engrossed in his computer screen-we stood in front of him for 10 minutes without him saying a word while he stared at his screen and occasionally spoke with the other reception fool finally the other guy got checked in, and the clown who checked him in then checked us in parking is $45-they take your car somewhere else (valet BS) IHOP restaurant upstairs has great view-$20 for a burger $25 for french toast etc- absurd prices only top 5 floors out of 30 have rooms-rest is just an empty tower
Excellent
8.0
Excellent
10.0
Okay
5.4
Cons: Hotel a bit dstedv
Excellent
9.7
Pros: The view from 2802 was amazing. The bed was the most comfortable we have slept in. The sound of the falls just lulls you right to sleep. The staff was very friendly and helpful. The rooms are small, but the view was HUGE. This the perfect spot for a romantic get away, young or old. Some of our best photos of the falls were taken right from our room. Well worth the price. We will highly recommend this to our friends.
Cons: No coffee pot in the room. But there is a Starbucks very close.
Excellent
10.0
Pros: the staff upgraded our room when we arrived with a stunning view of both falls our room was clean ad the bed was comfy. staff were polite friendly and always there to help
Cons: everything was amazing nothing to not like thanks tower staff for the amazing experience
Excellent
9.7
Pros: The Hotel is really central and it's a great place to stay. The staff is really friendly. We booked a city view room and got one with a little bit of a falls view. That made us really happy. The room is pretty nice.
Cons: Everything seems kind of old. The elevators make creepy noises sometimes. This place has no activities or a pool. A indoor pool would make it perfect.
Excellent
10.0
Pros: I loved the view. The view the hotel provides of Niagra is absolutely beautiful. The service and the cafe was great and housekeeping was also wonderful.
Cons: The only thing I didn't like is the room could use some new funiture. I loved the decor of the room but there was some things that needed too be replaced.
Days Inn by Wyndham Fallsview is centrally located in Niagara Falls, a 5-minute walk from Fallsview Casino and 6 minutes by foot from Scotiabank Convention Centre. Self parking (subject to charges) is available onsite.
Overall 6.5 Good
Based on 1,575 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Okay
4.5
Pros: the lady at the desk named Tayna was excellent.
Cons: the hotel booked 5 rooms to a group of young boys beside us. They were told that they were not to make a lot of noise, which was far from what they did. 5 calls were made to the front desk from us to have them come down and make these several boys to be quite, the 4th call was made after 2:00am the last call was made after 4:20 am. When we left the room there was garbage in the hall and out side the exit door. We were at the desk after 6:00am and asked for the deposit. The 2 night men on call said that they would not give us the $223.00 because not all of were checking out until 9:00am. I had put the deposit on my debit card and explained I had to leave and the other 5 remaining were over 50 - 77 years old, what were we going to break? They also lied when we were complaining about the number of times calls were made to have the boys be quite or what they should have done was kick them out. Tanya found the calls and told us the 2 night guys lied, also said our deposit should have been given back. We had 2 rooms as you know and one of the rooms was for 2 seventy seven year olds. Out of the 6 of us, none were able to sleep. The 2- 77 year old ladies room was right across the hall from were the boys were hanging out and coming in and out from outside. Horrible experience!!! Room cleanliness was ok. The view was awful, we looked out to an abandoned building or parking lot, not sure what it was. a letter was wrote before we left and a call has been made to "get a room" to get our money back by a suggestion from the morning staff. The night staff were extremely rude!
Good
7.7
Pros: Staff were attentive.
Cons: the room is bit old
Excellent
8.0
Good
6.2
Okay
4.2
Excellent
10.0
Okay
5.7
Okay
4.0
Pros: Location was good
Cons: Our room was dingy and dated
Excellent
8.0
Pros: Location. The pool.
Cons: A little outdated
Good
6.5
Good
6.0
Pros: It is only a short walk to the convention center and the falls. Charge for parking at the hotel is cheaper than most in the area.
Cons: I don't like that the pool closes at 8pm, very few amenities -not even free breakfast anymore, no refrigerators or microwaves, have to pay for parking.
Mediocre
3.7
Pros: Good location. Staff were accommodating when we were not happy with the first room.
Cons: Long line to check in and whenever we went to the front desk. We waited about 25-30 minutes just to check in. Best word to describe the 1st room we were given is "dungeon". 2nd room was nicer.
Okay
4.0
Cons: I found the rooms to be lacking in up to date amenities and seemed to filled with stale air. Maintenance staff should take a course in how properly repair items. I will not be retuning and I will be recommending that people I know should spend their hard earned money elsewhere.
Mediocre
2.0
Cons: room smelled really bad and was no way to air it out, was not a good value for our dollar. kayak also does not advertise that their bookings are in US funds. Buyer beware
Okay
5.4
Pros: close walk to the falls
Cons: extra charge for parking per day.. dirty carpets.. "heated" pool seems a bit of a over statement.. my package included a "$50 Food and Beverage Credit" what we got was 2 20$ off coupons, 1 for applebee's and 1 for some steakhouse, you had to spend 40$ to use them.
Mediocre
2.8
Pros: Nothing
Cons: Everything starting from parking to the room I have never been in a hotel that I have to pay for parking... Very bad experience.......
Excellent
10.0
Pros: Best value for our money. Very nice staff. Plain and not green at all.
Cons: Pillows were not super but for the price and location it was perfect.
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Landmarks in Niagara Falls
- Casino Niagara
- Niagara Falls Tower
- Niagara Falls Ontario Amtrak Station
- Niagara SkyWheel
- Horseshoe Falls
- Niagara Fallsview Casino Resort
- Fallsview Indoor Waterpark
- Ripley's Believe it or Not
- Shaw Theater
- Maid of the Mist
- Rainbow Tower
- Journey Behind The Falls
- Crystal Caves
- Canada One Factory Outlets
- Bird Kingdom
- Greg Frewin Theatre
- Scotiabank Convention Centre
- Rainbow Bridge
- Oakes Garden Theatre
- Queen Victoria Park