Niagara Falls hotels near Adventure City
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Best Niagara Falls hotels near Adventure City
"Situated in Niagara Falls, this spa hotel is within a 15-minute walk of Clifton Hill, Skylon Tower and Fallsview Indoor Waterpark. Casino Niagara and Fallsview Casino are also within 15 minutes. "
Overall 9.1 Excellent
Based on 1,427 reviews
All
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- Couples
- Mature couples
- Young couples
- Business
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- Business travellers
Excellent
9.4
Excellent
10.0
Pros: The restaurant was exceptional -- great ambience, superlative cuisine, professional staff. The room was great -- large, jacuzzi, nicely furnished. The front desk people were friendly, informative, and welcoming. We would return again if we return to Niagara Falls.
Excellent
9.7
Excellent
10.0
Excellent
8.0
Pros: Fireplace, jacuzzi & breakfast in bed
Cons: Luxury room in a good location
Excellent
8.8
Excellent
8.2
Pros: Location is in a great spot, lounge is nice good staff, rooms are really nice and spacious.
Cons: Bed was a little on the hard side, no seat in the steam shower.
Excellent
9.7
Pros: Wonderful hotel, beautiful rooms awesome staff AMAZING spa. Great restaurant. Loved it.
Cons: I thought it was kinda cheesy to hit us with a surprise parking fee of $17 when we were leaving
Excellent
9.7
Pros: We loved everything! The location (so close to clifton hill), breakfast in bed, french press coffee, complimentary champaigne, the upgrade they gave us, and the bed and towels! We will stay there again. Many people are complaining about parking, but $17 a day sounds reasonable compared to $50 a day charged at the hotels by the falls.
Cons: Exterior and the surrounding area are not as nice as we would have liked. But once you enter a room, everything changes.
Excellent
9.7
Excellent
9.7
Pros: Close enough to walk to all of the Niagara Falls attractions, but far enough off the main tourist spots to be quiet. You MUST eat at at the in-house restaurant, AG Inspired Cuisine -- it is DELICIOUS.
"Situated in the entertainment district, this hotel is steps away from Niagara River Gorge, Greg Frewin Theatre and Niagara SkyWheel. Clifton Hill and Fallsview Indoor Waterpark are also within 10 minutes. "
Overall 9.0 Excellent
Based on 916 reviews
All
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- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
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- Business travellers
Mediocre
3.1
Mediocre
2.8
Pros: Only thing good at this hotel is location.
Cons: The room smelled like cigarette smoke (our clothes and hair smelled just from being in there). The curtains looked and smelled like they have never been washed since they were put up. Even the air coming out of the a/c unit smelled. Stained carpeting. Tried to get a different room but was told none available. Front desk staff not helpful. (During our 4 day stay we dealt with a broken toilet, broken safe, dog barking through night, elevator broken for 2 days). This hotel is for smokers and people traveling with dogs. Wish we had left as soon as we smelled the room.
Good
6.0
Good
6.8
Excellent
9.7
Excellent
8.0
Pros: Centrally located. Most sites walking distance.
Cons: Needs updating, parking should be free if you stay there... plus my car was dinged in the lot!
Mediocre
2.0
Cons: Very dirty. Un safe. Was warned about shady characters walking around. Water stains on furniture.
Excellent
10.0
Pros: The hotel is newly renovated the room was excellent Very clean and the staff were amazing
Cons: Aside from the weather nothing
Excellent
10.0
Pros: Beautiful rooms, friendly staff and the best location. Walking distance to everything and front-facing rooms have the perfect view of the fireworks over the falls. Amazing hotel. We wouldn’t stay anywhere else.
Excellent
8.8
Pros: I loved the location! The stuff was very nice, room had everything we needed.
Cons: There was an "old carpet" smell in the hallway and the room. I mean it nothing that will burn the nose hair but it was there.
Okay
4.2
Pros: location
Cons: I was charge extra for a full parking Parking lot. Room is dark and tv super old , with 5 channels. They offer Wii fi ,but it was not able . I complained and a handyman came to help me and He said sorry. It does not work on 8 floor. Luis Araoz
Excellent
10.0
Pros: Comfort, Service, & location
Cons: All was well
Good
7.4
Pros: Had the junior suite which was very spacious (however friend also had suite that was slightly smaller so specify when booking). Overall was a decent stay for one night but wouldn't want extended stay there. Close to clubs and shopping!
Cons: For some reason the tv channels were seriously lacking. Aimed to be back in room for jays game but couldn't get it on tv! Also mini-fridge and microwave are great to have but seriously small and outdated! My friends and I joked that this was a hotel-motel feel.
Excellent
8.2
Pros: It was good price and close to the falls and Clifton hills
Cons: My room did not have a jacuzzie tub like in the description I was kind of disappointed by that
Good
7.1
Pros: Total cost for a King bed and fold out couch was $57.50 (US). You could see the American Falls from our window. They would probably be obscured by trees when their leaves return. Pool area was fine, perhaps a little stark. Bed was somewhat comfortable. The room was kept up. For some reason, there was a plastic bag over the smoke detector.
Cons: Walls seem very thin. Could hear the neighboring TV very clearly. We used the noisy fan to create white noise to drown out the TV. Our door would rattle when the neighboring door would shut. The bathroom could use some work. The light colored tile grout was turning black and tiles cracked.
Excellent
8.5
Pros: On the high floors you actually get to see the falls on a budget price!
Cons: The mattresses aren't the best but they'll do.
With a stay at Cadillac Motel in Niagara Falls (Fallsview), you'll be a 5-minute walk from Greg Frewin Theatre and 8 minutes by foot from Clifton Hill. The front desk is staffed during limited hours. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Overall 9.0 Excellent
Based on 922 reviews
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- Young couples
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Excellent
10.0
"Situated in Niagara Falls, this bed & breakfast is within 1 mi (2 km) of Niagara River Gorge, Fallsview Indoor Waterpark, and Casino Niagara. Clifton Hill and Ripley's Believe it or Not are also within 1 mile (2 km). Niagara Falls Station is 11 minutes by foot. "
Overall 9.0 Excellent
Based on 204 reviews
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- Couples
- Young couples
- Business
- Groups
- Solo travellers
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Excellent
9.1
Pros: Check-in was good as she was very welcoming and accommodated our later check-in time. Bedroom was very clean. Window air-conditioner rattled at times in the night so we had to shut it off. Noisy on street in middle of the night as someone was rummaging through recycling garbage. Breakfast was excellent. Large portion and well prepared.
Excellent
8.8
Chase your next adventure from Courtyard Niagara Falls. Located in the Clifton Hill tourist district, our hotel provides an ideal home base as you explore the natural wonders of Niagara Falls, ON, Canada. Seamlessly explore nature and city thrills with our hotel's proximity to Scotiabank® Convention Centre, casinos and the enchanting falls. Take time out for a delicious meal at The Keg Steakhouse & Bar, our on-site restaurant offering mouthwatering steak and fresh seafood. During your visit to Niagara Falls, ON, Canada, maintain your workout at our 24-hour hotel fitness center or in our outdoor pool. Unwind in the comfort of a spacious hotel room with free Wi-Fi, plush bedding, a large workstation and a flat-panel TV. Infuse your travels with a splash of excitement when you book accommodations at Courtyard Niagara Falls, providing the ideal blend of style and substance you deserve.
Overall 8.5 Excellent
Based on 1,460 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Good
6.0
Pros: Very nice room, clean and great location.
Cons: Not enough towels for two people... Refrigerator didn't work.. A/C is poor.. Hardly cooled the room. Staff not so welcoming nor friendly at desk.
Excellent
8.0
Excellent
9.7
Excellent
8.5
Pros: Rooms were big Great view of the city Walking distance to Niagara falls King size room had a pool out coach
Excellent
9.7
Excellent
10.0
Excellent
10.0
Pros: Great location close to Falls and everything !! Will stay there our next trip
Excellent
8.0
Excellent
9.1
Excellent
8.0
Excellent
10.0
Excellent
8.0
Excellent
9.3
Pros: Big rooms. Indoor/outdoor pool. Quiet. Location.
Cons: Breakfast not included because booked through 3rd party vendor. Very expensive area. View.
Excellent
9.7
Pros: It was clean, comfortable, good location. We had no issues whatever. It was not fancy, but e erything was functionable.
Cons: No issues whatever.
Excellent
9.7
Excellent
8.8
Pros: Location and cleanliness.
Cons: Expensive breakfast and parking
Excellent
8.2
Excellent
9.4
Pros: We watched the nightly 10 pm fireworks right from our room window. We walked to all the Clifton Hill attractions. The indoor pool & hot tub were great for the kids.
Cons: Liked everything
Excellent
8.0
Excellent
9.4
Pros: Our room was very nice with a jacuzzi tub which was a pleasant surprise.
Cons: Our view was nothing to enjoy. The staff was not very helpful with directions to the local attractions.
Mediocre
2.0
Pros: Room was clean
Cons: Every time I go they give me excuse that they have water problem even after I reserved a room online then they shift me to a lower class room for same price which is not fair it's a ripoff
Good
6.8
Pros: Location and cleanliness
Cons: Parking was added on at the end of stay. We would have appreciated notification of parking fee prior to stay since parking lot adjacent to hotel was $5/night.
Excellent
8.8
Pros: Loved the location, the room was great, the service was great, and the hotel did stay very quiet and there were 3 sports teams while we were there.
Cons: The wait time for the elevator was 15 minutes at peak time. And I would suggest going out for breakfast.
Good
6.2
Pros: STAFF WAS VERY CARING . PARKING VERY CONVIENENT . 2 COMPUTERS AND PRINTER IN BUSINESS AREA FOR USE . LARGE IN ROOM SAFE .
Cons: THIN WALLS . HAD HONEYMOONERS ON ONE SIDE MAKING "NOISES" AT 2am and again at 5am 2 days in a row . ON THE OTHER SIDE COUPLE PLAYED RADIO AND OPENED , CLOSED , LATCHED ADJOINING DOOR AT 4:30 am THEN HAD LOUD CONVERSATION . MATRESSES TOO SOFT . HOT / COLD INDICATOR IN SHOWER WAS OPPOSITE OF ACTUAL OPERATION .
Excellent
8.0
Cons: Crowded, one of the rooms had a view of a concrete wall and nothing else.
Excellent
10.0
Pros: The hotel is conveniently close to all the attractions, yet it doesn't feel loud or crowded. We really took advantage of the indoor and outdoor pool, the spa, and the sauna. The rooms are spacious, comfortable, and clean. We had a great view of the park and the city landmarks. I've stayed in Niagara before and this was the better experience by far.
Delight in a unique, relaxing escape at Niagara Falls Marriott on the Falls. Our waterfront hotel on the Canada side provides the perfect retreat for family sightseeing and romantic getaways. Go on an outdoor expedition and soak in breathtaking views of Horseshoe Falls. Visit popular destinations close by including Scotiabank Convention Centre, Niagara Fallsview Casino Resort and Niagara SkyWheel. Following your explorations, retire to our spacious accommodations. Rooms and suites provide the ideal environment to wind down with sophisticated furnishings and oversized windows with views of the city and falls. Fuel up at Marriott Café or our Starbucks each morning, then dine at ⓇMilestones on the Falls. Indulge in breakfast in bed with our hotel's delicious room service menu. When it's time to get down to business, set a productive pace in our conference centre, boasting over 18,000 square feet of event space with catering options. Awake renewed during your time at Niagara Falls Marriott on the Falls.
Overall 8.3 Excellent
Based on 2,622 reviews
All
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- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Pros: - The room was a fallsview, 15th floor, it was breath taking waking up looking at the falls. (Great deal on the price of the room, view and location) - Bed was very comfortable and the fluffy pillows. - Washroom and the whole room was clean. - Starbucks in the lobby. - Milestones restaurant within the hotel. - Breakfast buffet was great, especially the made to order omelet. - All the staff were all helpful and very friendly! :) - Very close to the the casino, restaurants ( especially Copa Cabana, about 5 minutes walk), outlet malls, and other tourist attractions.
Excellent
8.2
Pros: Price and location cannot be beat.
Cons: Parking is almost $30 and WiFi in room is not free.
Excellent
8.2
Excellent
8.0
Good
6.2
Pros: Location, amenities
Cons: Small bathroom, aged finishes, air conditioning system and condenser noise, parking fees
Excellent
9.7
Okay
5.7
Pros: Location was great.
Cons: Staff were not very helpful and the rooms need to be updated.
Excellent
8.5
Excellent
10.0
Pros: 10
Excellent
10.0
Pros: Stay, hotel staff, Restaurant and service.
Cons: There should be more than one soap. I had to request to send needed soap for bath.
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: Beautiful view comfortable beds nice in understanding staff
Cons: The room could use more lights
Excellent
10.0
Good
7.4
Excellent
10.0
Cons: it is a beautiful hotel your attention is excellent and the view is spectacular
Good
7.7
Pros: I stayed here for a week with my partner to visit family in the area and explore the falls. The Room was clean and comfortable. Beds were cozy with duvet blankets and big pillows. The room was a spacious and relaxing atmosphere. Customer service was on point and staff was really friendly and accommodating. We will stay here again when visiting this area if we can find a decent deal again on rooms like we did this time.
Cons: We were charged for Wi-Fi when our stay was over which should be included. Parking at the hotel was expensive. After paying high prices for a room it seems unreasonable to have to pay $30 per night for parking. We booked our room through a booking company so our rate was a bit cheaper, but be prepared to have quite a bit of coin for parking. Restaurants and coffee shops in and around the hotel have huge price jumps. We found it better to travel away from the tourist areas for drinks and eats. There are plenty of amazing options that aren't far.
Excellent
10.0
Excellent
8.0
Good
6.0
Okay
5.4
Pros: Location was good
Cons: They charge for parking. It isn’t that uncommon but being upcharged at the last minute make you feel like you are getting ripped off. But worse, we paid $15/day and they ran out of spots in the parking lot. They had several business Christmas parties that day so those attendees used the parking lot at no charge. They had a shared lot with a theatre down the street they told me I could use. Street parking was cheaper and closer but they refused to refund my parking for the day. It’s a small issue but I will not be returning to this hotel.
Good
6.6
Pros: The view of the falls from the room is truly what you are paying for. Beds were very comfortable. Nice linens. Good housekeeping staff.
Cons: The nickel and diming for internet service and parking is very tacky. Although the room price looks okay when you book through Kayak or any other internet service, after taxes and parking add ons you pay roughly $100 more per night. Also, the hotel rugs and elevators need an upgrade. It is ludicrous for such a so-called luxury hotel to make guests compete for elevator service. It became a sport to get on one that wasn't full already and to guess which of four doors would open next that you had to leap for. The pool is ridiculously small for the facility, and packed with children at all hours.
Excellent
10.0
Excellent
10.0
Excellent
8.2
Excellent
8.0
Pros: The service was great. The room was very nice.
Cons: At the price of the hotel parking and wifi should be included. The room was a little outdated but nice.
Excellent
10.0
Excellent
8.8
Pros: Very clean, with knowledgeable staff. A great place to stay
Excellent
8.8
Excellent
9.6
Pros: Great place to go and stay, loved it.
Cons: To meny people, very busy.
Excellent
9.6
Mediocre
3.6
Excellent
10.0
Excellent
10.0
Pros: The hotel was right across from the falls. Walking distance to pretty much everything. The room was cleaned daily and the staff was friendly and knowledgeable. I would highly recommend the hotel and plan on visiting again.
Cons: Nothing
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: Cleanliness, comfort and the staff
Excellent
9.7
Good
6.2
Excellent
9.4
Excellent
10.0
Pros: Large and comfortable room. Walking distance from the attractions. Quiet and clean
Cons: When you reserve 4 people and get breakfast for only 2 it's disappointing.
Okay
4.5
Pros: The place was clean. Location was good.
Cons: Air conditioning was broken. Room was too hot and we couldn't do anything about it. Staff put an industrial fan in our room. Staff was very cold and didn't seem to care at all. Satellite tv was broken too so, no tv. When asked they said they are working on it. Happened due to a storm that broke the sattelite. Ironically there was no storm. Don't know what they were talking about as I live in the area.
Good
6.0
Pros: I liked the friendly customer service
Cons: It was a Sheraton not a Marriott, I have stayed all over the world in Marriott but this one was sub-par. I could've stayed at Sheraton instead and pay a lot less than paying Marriott money but staying in a Sheraton. In all I would never stay at this hotel again.
Excellent
9.7
Pros: The hotel itself is gorgeous. The view from our fallside room was amazing. Absolutely amazing. The bathroom and walk in shower was fantastic! The hotel was very clean and the staff was helpful for all of our touristy questions!
Cons: The bathroom door, while very aesthetically pleasing, was not very functional for a group of people.. the door didn't close all the way (it was a sliding barn door type style) and it didn't allow for the bathroom activities to be "separate" from the rest of the hotel room. The only other issue I had was the paying for parking (two nights was $70) and the breakfast buffet, while very good, was $22 a person.. just a hair on the expensive side for those two items.
Excellent
10.0
Pros: We were switched from two queens to a king with no charge. The breakfast buffet option was a good deal (just make sure you are hungry). Our hotel view of the falls was worth the extra money to wake up to and be able to watch the colors and fireworks at the falls at night.
Cons: I wasn't told up front how much parking was per day ($25) and I could have moved my car to cheaper lots had I known.
Excellent
8.0
Pros: Overall comfortable stay. As to be expected from Marriott.
Cons: A little bit of a walk to the Falls, Clifton Hill, casino and other attractions. The otherarriott is slightly closer, even though it’s just across the street.
Excellent
10.0
Pros: The view, room was spacious, parking was conveinant.
Cons: Nothing to comment on.
Excellent
10.0
Excellent
9.1
Pros: The view was amazing. Customer service was excellent
Cons: The parking should be included in the room price. $40/day is really high for a big brand hotel. But again they have to make it worth the investment so...
Good
6.0
Pros: We liked the location best because it was within walking distance to everything. The pool was nice. The view of the falls was fantastic.
Cons: The room wasn't very clean but in an old, "needs to be renovated" kind of way. Something orange dropped from the shower head on our last day there and the mini fridge hummed the whole time. We had dinner at Milestones and the food came out so fast it was obvious that it was prepared before we got there and reheated before being served to us. Not exactly the classy dining experience they try to promote.
Radisson Hotel Group is implementing the Radisson Hotels Safety Protocol, a new program of in-depth cleanliness and disinfection procedures, in partnership with SGS, the world’s leading Health and Safety inspection company. The Radisson Hotels Safety protocol is an extension to the brand commitment which includes 20 Steps and an additional 10-Step protocol for Meetings and Events. These steps include hand sanitizing stations at all entrances, the use of Personal Protective Equipment-PPE, and protective screens, enhanced and recorded cleaning and disinfection frequency, social distancing in all areas of its hotels, reiteration of food safety standards and comprehensive staff training. For additional information please refer to www.radissonhotels.com/safe Country Inn and Suites is located a short distance from the wonder of Niagara Falls. We are across the street from the Casino Niagara and one block away from Clifton Hill -The street of fun at the Falls. Our property has a heated indoor pool and hot tub, game room, fitness room, meeting facilities, complimentary breakfast and complimentary WIFI and wired Internet Access. This is a completely smoke-free facility. Parking fee at hotel is 156 CAD per day. Proud recipient of the President’s Award for receiving top scores in guest satisfaction for quality and outstanding service 2018. 2019 TripAdvisor Certificate of Excellence winner.
Overall 8.4 Excellent
Based on 1,509 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
8.8
Excellent
10.0
Excellent
10.0
Pros: Great location
Cons: None
Excellent
10.0
Pros: Loved the location, can easily walk to the falls. On the Main Street but just a block from the really busy area. We liked being close but not in the middle of the crowd. Free breakfast was great! The pool and hot tub were awesome. While family loved the stay. Rooms were very clean and updated. This location worked perfectly for our family.
"This family-friendly Niagara Falls hotel is located on the Strip, within a 10-minute walk of IMAX Theatre Niagara Falls, Fallsview Casino and Skylon Tower. Scotiabank Convention Centre and Journey Behind The Falls are also within 1 mi (2 km). "
Overall 8.3 Excellent
Based on 1,432 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Good
7.7
Good
6.0
Pros: Arrived a little early but reception said rooms were not ready but would be ready at 3:30. She was curt and spent more time telling us what she could not do for us than actually helping. We pre checked in and We left for sightseeing and got back to the hotel at 3:25. Our rooms still not ready he told us to wait a few minutes in lobby. We waited 20 minutes in lobby until we told we can go up to our rooms.
Cons: The rooms were a disappointment. The rooms had a strong odor of chlorine because we were on a low floor above the pool. I am extremely sensitive to smells and it really bothered me but when I addressed this issue with reception he looked at me like I was crazy I was told for the price I paid this is the only rooms available but he could send someone to the room to check it out. I would not recommend this hotel
Good
6.5
Pros: Well maintained.
Cons: Not full Falls view. Room was stuffy
Excellent
8.0
Okay
4.8
Pros: The hotel is walking distance to anything you'd want to see in Niagara. You can get free cookies from the concierge at check-in/check-out.
Cons: There was a faint smell of cigarettes in our room. The bed's dressing consisted of an uncovered duvet sandwiched between two flat sheets. I've never seen such a thing before. Our room was on the 7th floor with a balcony, which is accessible from a number of rooms. As a result, we got to listen to one woman's phone call as she paced the entire length of the balcony. The breakfast brunch is absolutely not worth the expense. Staff refused to remove the DMDF and DMDF HST charges from our bill, stating the chargers are "mandatory". The lack of transparency with these charges is super sketchy so double-check your reservation/agreement in advance.
Excellent
10.0
Excellent
8.0
Good
7.4
Cons: Drinking glass had lipstick on it. Obviously had not been cleaned or replaced after last guest.
Excellent
10.0
Excellent
10.0
Pros: Everything was fantastic
Cons: Nothing
Excellent
9.7
Pros: The lobby was beautiful! Warm and inviting. The front desk staff are friendly .Our room was lovely. The beds are amazingly comfortable!! Big and fluffy, like a sleeping on a cloud. The rooms are clean, the towels were fluffy and big.. The coffee in maker in the room was perfect. I would have preferred more creamers.but still perfect. The hotel is centrally located between the falls and Clinton Hill. About a 15-20 min walk to each, We certainly got our exercise !!! The Aveda Spa is wonderful. We each had a 55 min massage with a scalp treatment that felt and smelled amazing!! The indoor pool and sauna was the icing on the cake!! Would absolutely stay here again!!! Napoli Italian restaurant located one block away is delicious!! Would certainly go for a delicious relaxing meal!! The Ossa buco gnocci is to die for!! Dont miss the illuminated falls. Spectacular!!
Cons: Be prepared to spend money. Food and entertainment is very expensive. This has nothing to do with the hotel. It is just reality in this area. Once i got over how $$$ everything is I relaxed, went with it and had a really enjoyable time.
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: Pool and spa were excellent. Room was spacious and clean. Hotel was very comfortable and welcoming. I liked the free cookies. Would stay there again and recommend it
Cons: Nothing
Excellent
8.8
Excellent
9.4
Good
7.7
Pros: It was close to many of the attractions.
Cons: Mattress was too hard, pillows were too soft--no support.
Excellent
8.0
Excellent
8.6
Pros: The warm cookies were very tasty and the room was comfortable. TV was good, nice big fridge. Didn't get a chance to use the pool.
Cons: Nothing, it's a good place.
Excellent
10.0
Pros: The pool was great. The kids had a fab time.
Cons: Parking cost.
Excellent
10.0
Excellent
8.0
Pros: Overall a nice place. Looks very well kept and clean. The staff was very friendly. Nice facility....
Excellent
9.7
Pros: Location, view from room, darkening shade for comfortable sleep. Would have looked a small table for the easy chair.
Cons: view of the falls was somewhat obstructed, we mainly saw the mist and top of the falls, but couldn't see the horshoe falls at all. We had requested fall view room.
Okay
5.6
Pros: The ambience of the lobby has a warm friendly feel...very nice.
Cons: For the price I shouldn't have had to pay for parking ($13) to only be told immediately after not responsible for my vehicle AND the SECURE lot next door was cheaper. Although the view of the falls was decent from our room the strong stench of cigarettes filled the room and the Jacuzzi tub didn't work. We didn't complain but we feel that because we arrived (12:00) early for a 3:30 checkin they could've done better. We wouldn't stay here twice...sorry.
Excellent
10.0
Pros: The hotel is super close to the falls and Clifton Hill area of Niagara, but not in the middle of the action so it's nice and quiet. We didn't have a view room, but we could still see part of the falls. There really isn't a bad room in the place. The pool is salt water and had an adult's only part for swimming laps which was appreciated.
Cons: There is an additional parking fee per night if you drive.
Excellent
10.0
Pros: I LOVED the AMAZING view from the 12th floor of the Niagara Falls and the Ferries Wheel. Definitely family friendly with a 15 minute walk to arcades, restaurants, 4-D kids movies, bowling, laser tag, etc. My hubby and I will DEFINITELY return again in the Summer. The staff was AWESOME. BEST TRIP EVER!!
Cons: Don't change a thing.
Excellent
10.0
Pros: Very clean. Large room. Refrigerator included. Good beds. Good location. Parking aloud for checkout day. Nice staff. Very pretty hotel. Also, I forgot a nice belt and they called me to tell me. They are even sending it out without charging me for postage. Thanks Doubletree.
Excellent
10.0
Pros: The staff, the warm chocolate chip cookies we received when we arrived, the view from out room, the suite and layout of our room.
Cons: The price was a little high, but all of Niagara Falls is a little pricey!!
Excellent
9.6
Pros: The hotel lobby was beautiful and clean. It also had a full Starbucks beside the gift shop if you dislike the in-room coffee pot coffee. The room was very clean and the linens looked fresh and new. Overall, I would be happy to stay here again in the future.
Cons: The bath towels were rough and thin and didn't do much absorbing. Also, the basic room is only available as two queen size beds. To get a king size bed you have to upgrade to a jacuzzi suite. Not a deal breaker but also not very "couple friendly."
Excellent
8.0
Pros: Staff was very accomodating;restaurant food was better than expected and prices were surprisingly reasonable. Restaurant staff were all exceptional.Loved the on site Spa-I always visit when we stay here.Beds were very comfortable
Cons: Housekeeping did not replenish toiletries,coffee as expected.On site Starbucks do not accept Starbucks cards.Bath towels could use an upgrade
"Situated on the riverwalk, this bed & breakfast is within a 10-minute walk of Niagara River Gorge, Fallsview Indoor Waterpark and Casino Niagara. Clifton Hill and Ripley's Believe it or Not are also within 15 minutes. Niagara Falls Station is 19 minutes by foot. "
Overall 8.3 Excellent
Based on 883 reviews
All
- All
- Couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
"Situated in the entertainment district, this hotel is steps away from Niagara River Gorge, Clifton Hill and Greg Frewin Theatre. Fallsview Indoor Waterpark and Ripley's Believe it or Not are also within 10 minutes. "
Overall 8.2 Excellent
Based on 4,444 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
8.0
Excellent
8.0
Cons: Two of the lamps didn't work. But otherwise good room
Excellent
10.0
Excellent
8.2
Pros: Close to Clifton hill and everything we wanted to see. Didn't have to drive at all to get to places.
Cons: Not a lot of channels missing quite a few!!!! Needs to improve with more selections and more sports channels.
Good
7.4
Excellent
8.0
Pros: I liked the room was nice and spacious
Cons: I didn't like that you needed a ticket to get breakfast
Excellent
8.8
Excellent
8.0
Good
7.7
Excellent
8.0
Pros: The location is perfect! The hotel is one block from the top of Clifton Hill, with bars and restaurants lining the streets. The falls are about a 10 minute walk and there are various bus routes within a 5 minute walk. The staff were friendly and helpful, providing a map and recommendations as to where to eat. It is a clean, comfy, inexpensive option.
Cons: The hotel had several doors which said they could only be opened with a room key during the day and were locked between 12 am and 6 pm. This was not the case. I did not feel that the hotel was very secure, and being so close to a number of tourist attractions, this was worrisome. Although there may have been some confusion on our part, the hotel does NOT have an outdoor pool. Finally, although the lobby and main section of the hotel and newly remodeled, the section of the hotel we were in was in the back building, an older section that has not been remodeled. I do not know if this is due to the fact that we booked by a third party site, as the woman at reception pointed out at check in, or if this was just due to the amount of bookings. The newer section of the hotel was substantially updated compared to our area. We had a very old toilet, that actually need housekeeping attention during our stay, an extremely old shower head that did not really get all the shampoo out, and a faulty breaker that tripper while we were getting ready to go out.
Excellent
9.7
Pros: Great location, great value for money, friendly staff
Okay
4.8
Excellent
10.0
Pros: Great place, great service we're coming again!
Excellent
9.7
Pros: Locaition. Very clean.
Cons: Extra parking fee.
Excellent
8.8
Pros: Clean room, professional staff, close to the action but in a quiet out of the way location.
Cons: Bed could have been better.
Excellent
8.2
Pros: The hotel was very clean and located very close to thestrip. There are two bars across the street but you do not hear anything once inside. Staff are incredibly polite and parking, although not included, was affordable. Perfect hotel for a family or couple at an affordable price
Cons: Although i would recomend the hotel, our fridge was barely cold enough to mildly chill a bottle of wine, and the settings knob not surprisingly missing. The other fault was air conditioning unit unable to keep up with the 85+ weather outside. It was a tad warm on our stay
Spend your next family adventure at this Howard Johnson Plaza by the Falls Niagara Falls conveniently located just one block from the majestic Niagara Falls and Horn Blower Niagara Cruise experiences. Try your luck and find entertainment at Niagara Fallsview Casino Resort, watch whales jump and play at Marineland, or travel to the top of the 775 foot Skylon Tower for breathtaking views of the Niagara Falls. Find delicious food at the several on-site eateries and restaurants. Energize in the fitness center, or relax in the hot tub, sauna, heated indoor pool or seasonal heated outdoor pool. Parking is available for 15.00 CAD daily charge at this eco-friendly hotel non-smoking hotel. Plan your exciting day from the comfort of your guest room with complimentary high-speed Internet access, and enjoy the 37-inch flat-screen LCD TV. For additional comfort, book a hot-tub suite.
Overall 8.2 Excellent
Based on 4,356 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
8.0
Good
7.1
Pros: Room was very comfortable and spacious. Liked the retro decor.
Cons: Hugely inflated pricing for a weekend stay. Bath towels too small and too few. Spa was too busy to enjoy and facilities (shower area) lacking.
Good
7.4
Excellent
9.1
Excellent
8.0
Pros: Good pool,hut tub and sanua
Cons: Wifi wasn't that good ... At least not up on the 4th floor
Good
7.4
Excellent
8.0
Excellent
10.0
Good
6.2
Pros: Location
Cons: It was wicked humid out and the air conditioning was busted in our room, we were given a very small discount
Excellent
8.0
Excellent
8.2
Pros: Excellent price, clean, friendly staff. Only complaint - turn up the heat in the hot tub
Cons: Hot tub too cold
Excellent
9.1
Excellent
8.2
Pros: Clean, bright, comfortable room. Kids loved the pool. Relaxed atmosphere. Basic exercise room.
Cons: It was a bit pricey for a place with zero breakfast.
Excellent
8.0
Pros: The location and staff were amazing. And the price was great too. The pool has just about everything you need.
Cons: You would expect that by the middle of June that the outdoor pool would be open by then. And the indoor pool was way over chlorinated. Eyes burned just sitting in the pool area watching out kids swim. Also pool had huge clumps of hair floating in it . TV had issues as well couldn’t get it to work even with hotel helpers.
Excellent
9.1
Pros: In a good location, grat service
Cons: It was clean, but not the cleanest hotel we have bee. To. Overall a great value!
Excellent
8.8
Pros: The front desk staff. As a former hotel guest service agent I was very satisfied withthe staff and their recommendations. Young brown skin gent working the evening shift is a star and if your smart lock him down in you company.
Cons: The ugly design paintings in in the room. Who approved that?
"Located in Merritton, this spa hotel is 0.7 mi (1.2 km) from The Pen Centre, and within 3 mi (5 km) of Welland Canal Lock 7 and FirstOntario Performing Arts Centre. Brock University and Meridian Centre are also within 3 mi (5 km). "
Overall 9.3 Excellent
Based on 9 reviews
All
- All
- Mature couples
- Young couples
Excellent
10.0
Excellent
9.4
Pros: Beautiful Architechture, luxurious rooms, great stay!
Cons: Centered in highly developed commercial area, heavy traffic.
"Situated on a lake, this eco-friendly motel is steps away from Niagara River Gorge, Clifton Hill and Ripley's Believe it or Not. Casino Niagara and Niagara SkyWheel are also within 5 minutes. Niagara Falls Station is 29 minutes by foot. "
Overall 8.1 Excellent
Based on 911 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Pros: Perfect location. Clean rooms. Friendly staff.
Mediocre
3.7
Excellent
9.1
Good
7.4
Excellent
10.0
Good
7.7
Excellent
8.2
Pros: The location is amazing in the heart of the Clifton Hill activities & only 1-2 blocks away from the falls. The rooms were quiet, couldn’t hear much commotion on a busy weekend.
Cons: There is no free breakfast, which I read there was on many sites.
Excellent
9.4
Good
6.5
Good
7.4
Pros: Balconies are a huge plus
Cons: Out dated.
Excellent
10.0
Pros: Very close to the falls. Room was very clean and staff were very nice
Good
7.1
Excellent
8.2
Pros: Everything was great. The location, the food, the walk to the falls was only about a mile and was not a bad mile!
Cons: The only thing we didn't like was the bed. It was not very comfortable but it was ok for the 1 night.
Excellent
8.0
Pros: Close to everything. Ft desk, maid service and hotels restaurant very efficient. Parking lot sometimes full, but most everything u need is within walking distance.
Cons: All ok
Good
6.0
Pros: Location was good for access to Hornblower and Mistrider
Cons: Was too close to loud music that went on until 1 in the morning.
Good
6.5
Pros: Very comfortable bed. Enjoyed the location as very close to amenities and The Falls. Very loud air conditioner drowned out noise of nearby activities. Breakfast included.
Cons: Smelled like cigarette smoke in our nonsmoking room. The toilet kept filling with water after flushing and we had to adjust and fix it on multiple occasions. Staff did not seem knowledgeable.
Welcome to the brand new Holiday Inn Niagara Falls, we've just completed an extensive renovation. You can't beat our location - steps from the Falls, one of the most magnificent natural wonders of the world. We are pleased to offer a contemporary selection of spacious new guest rooms, perfect for your home base as you explore Niagara Falls. Families love the free parking and Wi-Fi along with our beautiful indoor and outdoor swimming pools, sauna and whirlpool. While staying with us, you will enjoy being within walking distance to the falls, along with convenient access to many exciting attractions. Ride to the top of the adjacent Skylon Tower for the best view in town or walk over to the Fallsview Casino. We are also located very close to the IMAX Theatre, Clifton Hill, and Queen Victoria Park which features magnificent floral displays at the Greenhouses. At our full service hotel, enjoy breakfast, lunch or dinner at Coco's Terrace Steakhouse. Our famous Wood fired Pizza is not to be missed! After a long day of exploring Niagara Falls, enjoy a refreshing beverage on our patio featuring nightly live music.
Overall 8.0 Excellent
Based on 1,326 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Good
6.0
Pros: The location and free parking made this hotel very appealing.
Cons: The hotel felt dingy. The hallways are old and dark. When we first got to our room the tv and 4 separate lights didn't work. Apparently housekeeping likes to unplug everything (we were told this is a known issue and apparently one that has not been addressed). Not a huge deal, but any decent hotel would make sure everything was perfect by the time guests arrive. In addition the room didn't feel clean. There were a few pills on our floor and a small stain on the sheets. The sink also looked grimey. Free parking is great, but there was garbage EVeRYWHERE. Overall it just seemed like their wasn't much pride in whoever makes the decisions at the Holiday Inn. The staff was very kind and helpful, but whoever is making the big decisions needs to invest some $ into the place and clean it up a bit. After one night we cancelled the rest of our reservation and stayed at the Hilton in a studio suite with a view of the falls for the SAME PRICE!
Excellent
8.0
Cons: Breakfast was horrible.
Excellent
8.0
Good
7.7
Excellent
9.1
Okay
5.4
Pros: Bed Heart Shaped Jacuzzi
Cons: No outlets No ventilation in bathroom. Not very romantic to smell partner s business. Have to turn on each lamp - no central switches No fridge
Excellent
9.1
Good
7.7
Pros: The location is perfect. You are by a lot of great restaurants and walking distance from the falls.
Excellent
9.0
Pros: The price, included free parking, and staff were all very nice. The hotel seemed to be within walking distance of everything, including the falls. It was also right next to Jimmy Buffett's Margaritaville.
Cons: We got assigned a room that had vending machines directly outside of our room. We couldn't hear people but what was a bummer was that the extra space that was taken out of our room for the vending area was compensated by taking room from our balcony. This made it very small. Enjoyable none the less.
Good
7.0
Pros: convenient location
Cons: mattress is so old and uncomfortable
Good
6.8
Excellent
8.0
Pros: We came with two kids under 5. This hotel was reasonable walking distance to the falls with free parking, had clean rooms and a large pool.
Cons: The breakfast was not included however, and was rather pricey, even with the kids' breakfasts more or less free. I say more or less because the kids menu was restricted and you still have to pay tax on it. Speaking of tax, there is a hidden tourism tax on the room and food which the hotel did not mention. A family member told us about it after our stay. This tax is optional and you can ask for it to be removed--but only if you know it's there in the first place!
Excellent
10.0
Pros: We had a perfect stay with a clean quiet room within a short walking distance to all the Niagara Falls sights.
Excellent
9.6
Pros: The staff was very helpful & friendly! We were able to gets parking pass even though we arrived early! The room was quite nice!
Cons: Could hear crying baby next door- maybe because of thin walls or the connecting doors? Also, although the ice machine owe to our room was convenient, it was also noisy late at night. Happily the baby didn't cry long and we were so tired it may not have mattered much anyway!
Excellent
10.0
Pros: Everything
Cons: the room service is only for the breakfast and not the rest of the day
"This family-friendly Niagara Falls hotel is located on the riverfront, within a 5-minute walk of Oakes Garden Theatre and Casino Niagara. Fallsview Indoor Waterpark and Queen Victoria Park are also within 15 minutes. Niagara Falls Station is 29 minutes by foot. "
Overall 7.9 Good
Based on 4,250 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Okay
5.7
Pros: your front desk staff are very friendly but the gentleman who are suppose to help with your questions about parking or bus passes was so rude and didn't have no clue in what he was talking about . We asked about the charges for parking and he told us $20 - $30 a day. When we make a comment about being told when we used our players card in the casino we had free parking, he raised his voice loud enough for other guest to hear him he said it was not free and it would be on our bill. When we left the hotel and swiped the players card it was free.
Good
6.0
Cons: Bathroom was small and the shower was rediculous short.
Excellent
10.0
Okay
5.1
Excellent
9.1
Good
6.0
Pros: Staff is friendly. View to the Falls outstanding. Parking is way over priced. With charge and additional fees we paid over $100.00 for having our car at an inconvenient location.
Cons: Parking
Good
6.0
Excellent
9.7
Pros: Got randomly upgraded to a falls view room for free, was awesome! Nice big spacious room. Window opened to outside. Could hear and see the falls all evening. Nice and clean. Fridge in the room. Resort fee included a beer tasting plus other perks. Would stay there again if I ever went back.
Cons: Parking a bit pricy, but everything is.
Okay
5.7
Excellent
9.7
Good
6.8
Pros: The room we booked on line was supposed to be a 5 Stat Queen with a garden view. What we actually got was a small dark interior room with a window that looked into the lobby of the convention center. The washroom was so small you had to stand between the toilet and wall to close the door. The shower was smaller than that of an old cruise ship. I'm 6'2" and the shower head was pointed at my navel. Yhe noise from the elevators was so loud it was like trying to sleep on the runway of the local airport. The decibel level was into the mid 90's at times. However the day manager (Taylor) made it right by moving us to a higher floor away from the elevator and noise of out of control children that ran the hallway till 3am.
Excellent
8.5
Excellent
9.7
Pros: The hotel was nice and clean. Staff were very friendly and helpful.
Good
7.4
Pros: location and amenities
Cons: -resort fee for internet access - they "predict" your spending habits therefore charging your credit card.
Excellent
10.0
Excellent
10.0
Good
6.0
Pros: The hotel was at Falls.
Cons: The check in front desk guy was pathetic. He just said anything he liked. It didn't feel like I was checking in in Sheraton. He charged me saying for taxes when everything was prepaid. I told him how's this possible. Then he changed it to that it's block against incidental charges. Very poor check in.
Excellent
9.4
Pros: Staff were friendly and our room had a great view
Excellent
9.7
Excellent
9.1
Excellent
8.2
Pros: Loved the location . Kids loved the hotel sand all it had to offer.
Cons: Rooms smelled a little. Other than that it was a great stay.
Excellent
10.0
Excellent
10.0
Pros: My room had a awesome view of the falls. Front desk was great. Hotel Valet was quick and worth it.
Cons: The shower was small even though it had a jacuzzi tub init.. And watch for extra fees in the bill at checkout.
Good
7.7
Pros: Very clean. Great location. Comfortable beds. Victor on check-in was great!
Excellent
8.5
Pros: Very convinient to everything in Niagara Falls area
Cons: Room didn’t get very cold despite how much we turned up the ac.
Excellent
10.0
Pros: Hotel staff was friendly, great view of the falls and the windows restaurant was the best!
Cons: Heated pool was freezing
Good
6.5
Okay
4.0
Excellent
9.7
Excellent
9.1
Cons: Need more reception staff working . You shouldn’t have to wait in a long line to check in.
Excellent
9.7
Excellent
10.0
Good
6.0
Excellent
8.2
Excellent
9.1
Excellent
8.8
Excellent
10.0
Excellent
10.0
Pros: The view of the Falls
Excellent
8.5
Pros: The location and view were excellent.
Cons: The elevators were a bit slow.
Excellent
10.0
Excellent
10.0
Excellent
9.6
Excellent
9.1
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: The veiw was the amazing
Good
6.8
Mediocre
3.1
Pros: Close to Clifton Hill.
Cons: Parking being so far away and 30.00, resort fee. An additional 50.00 after already paying 100.00+ for the room
Okay
4.0
Okay
5.4
Cons: There were stains on the pillow. Washroom looked very old. pillows seemed very low quality.
"Located in Fallsview, this hotel is within a 10-minute walk of Fallsview Casino and Skylon Tower. Scotiabank Convention Centre and Journey Behind The Falls are also within 15 minutes. "
Overall 7.8 Good
Based on 2,103 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: Nice view from window ! Clean and convenient
Cons: Haven't find one to dislike
Good
6.2
Pros: Good location and staff
Cons: No breakfast Wifi doesn't work in the room
Good
7.7
Pros: Good location near the falls. It was easy to walk anywhere, or take the Wego bus. We had a great front desk clerk who warmly welcomed us and took good care of us.
Cons: The casino across the street has a massive parking garage attached, so the "falls view" from the hotel is mostly a parking garage view, with a sliver of falls visible above it. Elevator call buttons were out. This seems minor, but you should have seen guests stabbing at buttons. Does it work? I dunno, better hit both up and down to see if anything works. Stabbing buttons, no response, stabbing buttons in frustration. So minor, such an easy fix, but such an annoyance. The hotel is surrounded by absolutely awful food options. Expensive and abysmal quality. There are good food options in Niagara Falls: use Yelp to find them and go to them. It will be worth the walk/bus to get away from the horrific food choices near the hotel. And the room had a weird smell. I think someone before us spilled something on the carpet. We stayed only two nights, so we just powered through. Housekeeping should have caught this, though.
Excellent
10.0
Excellent
8.0
Pros: It was perfect location. Cat walk across to the casino which was across the street.
Cons: There was hair in the shower.
Mediocre
2.0
Good
6.2
Excellent
9.1
Excellent
9.4
Pros: Great staff, proximity to everything, comfort of beds
Cons: IHOP, cleanliness of bathroom
Excellent
10.0
Excellent
8.0
Excellent
8.8
Excellent
8.0
Good
7.3
Excellent
8.0
Okay
5.6
Pros: pretty good location.
Cons: indifferent check in staff. noise in corridors and floor above. distance from room from front desk. no refrigerator. no alarm clock. bathtub in room. did not have a private bathroom.
Excellent
8.0
Excellent
8.5
Cons: have to pay for parking
Good
7.7
Excellent
8.0
Excellent
9.7
Pros: Beds were very comfortable
Cons: No fridge in the room
Excellent
8.0
Pros: This is a comfortable, clean, centrally located hotel.
Good
7.7
Excellent
8.2
Pros: Easy access to casino. Good location for sightseeing and activities.
Cons: No refrigerator in room. $20 a night for a fridge is dumb.
Excellent
10.0
Excellent
8.0
Excellent
10.0
Pros: Value Location Comfort Cleanliness
Cons: Elevators - insufficient number Crowded
Good
6.8
Cons: Parking. Said it was included when I registered only to find out it wasn't and the lot was across the street
Okay
4.0
Pros: Location in regards to attractions The front desk employees were very nice and efficient The parking attendant was very helpful and courteous
Cons: Room was dirty on check in. Dirty towels in bathroom, dirty linens, floors covered with food /crumbs. Room was cleaned on complaint and complementary breakfast provided from I-Hop - at which we were treated like beggars. The food was cold and leathery and was received with hair in the eggs. The concierge couldn't have cared less about our inquiries This was far less than we anticipated
Excellent
9.0
Pros: The bed was super comfortable and the view was fantastic!!! The room was just a smidge small for the price but the heart shaped jacuzzi made up for it
Cons: For the amount of money I paid for each night I had no fridge and they only left one bar of soap with a room that had a standing shower, a sink and a jacuzzi. Plus I would think they would leave some bath bubbles or salts for the jacuzzi
Excellent
10.0
Excellent
10.0
Excellent
8.5
Pros: Proximity to everything including the trolly bus stops right outside the door.
Cons: No in room refrigerator
Excellent
8.0
Pros: Rooms were pretty spacious and staff were very polite.
Cons: Parking was very expensive, better value to just eat outside the hotel
Excellent
10.0
Pros: Very nice hotel, great for mature couple.
Excellent
8.0
Excellent
8.0
Excellent
10.0
Excellent
10.0
Good
7.4
Pros: The staff at front desk are very friendly
Cons: Noise complaints for closing the door a few times. And fire alarm went off a few times around 4am disturbing sleep. There's no fridge.
Excellent
10.0
Pros: The view!
Cons: Nothing
Okay
5.6
Excellent
8.3
Excellent
10.0
Pros: Pete the concierge was incredible ! He helped make ioyr stay that much better With excellent suggestions and advice to make our trip better. He even recommended a local market where we could buy a Canadian specialty food and he was right on the money !
Mediocre
3.0
Pros: Decent price
Cons: Not comfortable at all. Very noisy and couldn't sleep at all.
Excellent
10.0
Pros: Easy access to anything and cleanliness
Excellent
9.1
"Located in Fallsview, this hotel is within a 15-minute walk of Fallsview Casino and Skylon Tower. Journey Behind The Falls and Clifton Hill are also within 1 mi (2 km). "
Overall 7.7 Good
Based on 5,915 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Okay
5.1
Good
7.4
Pros: The hotel was chaotic but the rooms were very large and clean and incredible value
Excellent
8.0
Excellent
9.4
Good
6.8
Good
6.0
Cons: things were changed without notification,like the managers reception was over by5.15p.m which was normally till 6.30. the morning manager was a rude person
Excellent
8.0
Pros: Nice views and spacious rooms. Good breakfast buffet
Cons: Parking too high to take a shuttle to get too
Mediocre
2.0
Pros: Reservation canceled in April. Should not have been charged. Last time ever using this service
Cons: Canceled. Charge came through anyway. Extremely irritating
Excellent
10.0
Pros: Very well run hotel with beautiful rooms, incredible views, and easy access to town.
Cons: Big crowds by parking valet, but this is to be expected during summer visits.
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: Whenever I stay at hotels I look at reviews and I jump back and forth between hotels and most times can't make up my mind. My money was well spent with Embassy suites! We upgraded our room and the view was amazing! The room was very clean and big! The staff was always very friendly and ready to help with anything needed!
Cons: When checking in they offer two options for parking. We went with the cheaper option, when checking out instead of having you car brought to the front of the hotel. A shuttle take you to a nearby parking lot where your car is. I found out this was better and faster since the shuttle comes back every few mins and the people who had paid more money for valet were having to wait like 30 minutes and more for their cars because everyone was checking out at the same time! So go with the cheaper option!
Excellent
9.4
Excellent
8.5
Okay
5.7
Excellent
9.7
Excellent
8.5
Excellent
8.6
Pros: The view was amazing and the location was very good. The breakfast was plentiful and fairly tasty. The staff at breakfast was very nice and helpful. The room was quite large and the beds very nice.
Cons: The only complaint that I would have is that it takes forever on the elevator to get up or down. We were on the 27th floor and waited a long time for elevators.
Excellent
8.0
Pros: Not bad just not great breakfast was diner quality not what I expected
Excellent
9.1
Pros: Amazing view of the falls.
Cons: I didn't know Kayak would charge for us to use their service.
Good
6.2
Pros: Great Location with the possiblity of beautiful views. Good food
Cons: The hotel was huge. It should have more elvators for 42 floors. We often to the stairs to the 19th floor. The line to get into breakfast into breakfast was like going to diney world. Not relaxing.
Good
6.5
Pros: Centrally located, clean, modern
Cons: We have a premium room with fantastic view of the falls. Room is big but the floor plan is lousy so the usage is somewhat awkward. The worst thing is that we have a huge bathroom but partitioned into several sections and the shower ended up to be like a small cubby hole.
Excellent
8.0
Pros: Comfy bed, amazing views (falls view room), staff were mostly friendly, particularly pool staff, cleaners and porters who we encountered.
Cons: No gown in the room, towels were quite small. It felt like we were always being upsold something, even on our TV in the room. We didn't expect to have to pay $50 for parking for one night. That was ridiculous.
Excellent
10.0
Pros: The view was amazing! The room was gigantic, the hot tub awesome, the massage chair incredible. The room very roomy.
Cons: The breakfast was so crowded and a mess!! We hot there early but it is no joke if you dont make it to breakfast before 8am expect a long 45 min wait to be seated. We got there early and had a good view of falls but by 830 it was crowded by the time we left it was packed a long 45 min wait line outside to get into restaurant. First thing they do is they give you a slip that shows the times breakfast is not crowded go early.
Excellent
10.0
Cons: Offsite parking cost was a bit steep at $70CAD
Excellent
10.0
Okay
5.4
Pros: The rooms are good, very large and comfortable
Cons: They charge for valet parking, but it’s not valet. They don’t bring your car, instead they have you take a shuttle off site and pick up the car your self. Which is the same as their cheaper parking option. The restaurant staff are rude and lack basic common sense. During breakfast our party went and waited in line for a table. I was stuck waiting for another elevator, by the time I made it down my group was seated. The hostess wouldn’t let me join my group and forced me to wait in the long like even after telling her that we already have a table and I’m just joining them. Then later one of our party went to the washroom and (it’s outside the restaurant door) and they wouldn’t let him back in without a fight and tried to make him wait again. They’re power hungry and lack any common sense when it comes to how a restaurant works.
Excellent
9.7
Pros: Spacious accommodation and the view was exceptional
Cons: Breakfast during covid was very limited
Excellent
10.0
Excellent
9.7
Excellent
10.0
Pros: The staff went above and beyond they where also courtesy.
Cons: Nothing I would love to go back next year.
Excellent
10.0
Pros: Everything easngreat, the room, the view and the staff
Excellent
8.2
Pros: Facilities were great. Employees were friendly and helpful. Breakfast was very good with a lot of variety.
Cons: Evening reception was not very well done. Weak drinks and very little in the way of food. Potato chips, pretzels, and pickles are not exceptional.
Okay
5.4
Excellent
8.0
Excellent
10.0
Good
7.7
Excellent
9.7
Excellent
9.7
Okay
4.5
Pros: Our car got dented because we had to valet park it and it was too windy and a door of another car hit our car.
Cons: Our car got dented because we had to valet park it and it was too windy and a door of another car hit our car. Also, I did not like staying on the 39th floor.
Okay
5.4
Pros: The keg - good food and service
Cons: Under renovations, noise at night from band playing elsewhere unable to sleep at a decent time had marathon to run in morning. Room more like a 3 star hotel.
Excellent
8.0
Pros: View and comfort of room were great
Cons: Way way too crowded and loud in the restaurant (breakfast and dinner). Breakfast was minimal and the process was a cattle call, eggs tasted fake and it was so loud that we left the restaurant as soon as possible.
Excellent
8.8
Pros: Close to the falls. Clean room. Breakfast included.
Cons: Bathrooms need updating. Water pressure too intense out of faucet and toilet didn’t flush so well but they did send someone up to fix it.
Excellent
10.0
Pros: The suite was a excellent choice for us as it gave our party of four room to spread out. The room was clean. The breakfast was good, but go down before 9 AM to avoid the crowd. The location is great as the entrance to the Falls' Visitor Center is right below the hotel. We are planning a trip back in the Fall and plan to stay here again. It is a little pricey, but I feel you are paying for the view plus location which is worth it.
Excellent
9.1
Pros: View of the falls from our room was great. We were on the 39th floor. Our suite was excellent, very clean and comfortable. Please note that the parking isn't free here and is valet parking only if you want to park at the hotel. It was $35 dollars a day if you wanted them to park at the hotel or $25 a day if you wanted to park at an offsite location and take the shuttle. Had a complimentary breakfast which was good too.
Cons: The staff at the reception was ok, didnt think they were that great.
Excellent
8.0
Cons: Plumbing was not good. Hot tub dripped constantly. Shower head could not be adjusted no matter what we did. Toilet flush handle felt very flimsy and seemed like it would break at any time.
Excellent
9.1
Pros: The hotel is in an excellent location and has amazing views of the falls from the guest rooms.
Okay
4.2
Pros: View was good, beds were comfortable , location also very convienent. It's easy to get to the horseshoe fall via incline railways
Cons: The worst part of the hotel is the staff. They don't give you options they are always up selling even when not interested. Parking situation is the worst. They said it's $35 per night and it ended up being $123 for two nights because they didn't disclose the tax for me. 10% tourism tax is mandatory only at this hotel and its voluntary everywhere else. Scam artists! My original receipt showed $277 and final receipt at check out showed $647 The only things I added are parking $35/night , $50/upgrade to junior suite and that's it ! This is the worst hotel in niagra
Good
6.2
Cons: Place was under renovation when we were there, I find it hard paying top dollar going into a restaurant like The Keg with unfinished walls and drywall showing and the lights for the elevator hanging out of the wall.
The Comfort Inn Fallsview is in the heart of the Fallsview district and is across the street from the Fallsview Casino and steps away from the Falls Incline Railway and Horseshoe Falls. Guest rooms have coffee makers, hair dryers and TVs with a free movie channel. Lunch, dinner and live entertainment can be enjoyed at one of our two restaurants. Additional hotel amenities include free hot breakfast, free high speed Internet, Indoor heated pool with hot tub, outdoor pool with hot tub and sundeck. Your Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Inn the perfect way to start your day.
Overall 7.7 Good
Based on 3,062 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
8.0
Good
6.2
Cons: Crowded breakfast. Hot hallways. Bad room location.
Good
7.7
Pros: Staff very helpful/courteous
Excellent
10.0
Excellent
10.0
Excellent
9.7
Okay
5.1
Pros: Queens bed too small
Excellent
10.0
Pros: Everything
Cons: Nothing
Excellent
8.0
Excellent
8.0
Pros: Great location. Nice room for the price.
Cons: Breakfast room is cramped and limited food choices. Air conditioner unit a bit noisy.
Good
7.1
Excellent
8.0
Excellent
9.1
Excellent
10.0
Excellent
8.0
Okay
5.7
Pros: Beds were good. Breakfast could be better And fully functional till 9. With jet lag cant wake up early and most of the options were finished before 8:30
Cons: I wish the pictures were actual pictures
Okay
5.4
Pros: Was close to the falls.
Cons: Place was very run down and in needing of repairs. Pool was broken. Staff who checked us in wasn't friendly and seemed annoyed with his job.
Good
6.0
Pros: I liked that it was close to everything, to include the falls.
Cons: There was refrig or microwave in the room, a bit of a downer.
Good
7.1
Pros: Close to the falls; easy walk. Free breakfast Excellent service and friendly staff Comfortable rooms
Cons: The water did not work in the morning during our stay and it seemed to be out for the whole building. This was obviously a fluke, and they reimbursed our parking charge for the inconvenience, but it did adversely affect our stay.
Good
6.8
Cons: I did not like the fact that we had to walk outside to get to our room. The front desk is located in a diffent building that was not accessible without walking outside.
Excellent
10.0
Pros: Location, room, free breakfast - very crowded but it was free. We had to sit with another couple but learned about Canada - with out the crowds we would have sat by ourselves and not had that wonderful conversation!
Cons: Nothing
Excellent
8.0
Pros: The staff was very friendly and helpful. The front desk gave us a room apparently with a toilet that was a little rocky and by the time we got up to our room the maid had already had staff fixing it. The room was small but very clean. It was also within walking distance of the falls and most of the other sites in Niagara Falls. Very reasonably priced.
Cons: The hotel stay comes with free breakfast which is very nice. It's served from 6-9am, but if you don't get there by 7:30 or so, the room breakfast is served in is too full and there is a line out the door. Other than that, nothing to complain about.
Okay
4.2
Pros: It was close to the falls
Cons: Breakfast is gross and there was a prostitute on meth making racial jokes about the poor housekeeping staff to their faces. No staff to be seen but when we checked in the chick at the desk tried to hose us for parking fees before I HAD TO ASK HER HOW MUCH IT WAS. That's a tacky trick and 12 bucks for parking is a damn joke. Would stay again for only less than $40 otherwise move on
Daily Mandatory Charge will be added to the room rate and includes: A hotel marketing and development fee, and Municipal Accommodation Tax (MAT). Hilton Niagara Falls/Fallsview Hotel & Suites offers an elegant stay with 53 floors of breathtaking views over the Horseshoe and American falls. This Niagara Falls, Canada hotel is just 90 minutes from downtown Toronto and Pearson International Airport (YYZ) and provides a stylish backdrop to this natural wonder. Relax in your guest room at this Niagara Falls hotel. Sleeping up to six people, our rooms at Niagara Falls, Canada provide spacious family accommodations. Spread out in the suites of this Niagara Falls hotel's North Tower. Classic wooden fittings provide an inviting ambience while double whirlpool tubs in oversized bathrooms are among the special touches. Savor an array of international specialties while overlooking peerless views of Niagara Falls 33 floors up at The Watermark restaurant. Complete the evening with champagne and live music at Myst Lounge for unforgettable Niagara romance. Open-fire grilled cuts are the order of the day at Brasa Brazilian Steakhouse or choose favorite Italian dishes at Romano’s Macaroni Grill. Host any event at this Niagara Falls, Canada hotel. With an easy commute from Toronto and Buffalo, NY, this Niagara hotel is a central meeting point in a spectacular location. Host colleagues in a chic boardroom or hold an unforgettable grand celebration in the Great Falls Ballroom. Maintain your exercise routine with a workout on the cardio machines and weights in this Niagara hotel's fitness center. Join the kids in Falls Adventure pool on the 30 ft. waterslide and waterfalls.
Overall 7.6 Good
Based on 12,599 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
8.0
Pros: Everything about or stay was excellent. clean spacious and very present. Nice we got a free upgrade to falls view.
Cons: the room above us was loud.
Excellent
10.0
Excellent
9.4
Good
6.0
Excellent
9.7
Excellent
10.0
Pros: We found a good deal through one of the discount websites and for the price we got, we were extremely impressed with the room starting from the view to the jacuzzi bath tub and overall ambience of the room. When we tried to extend our stay, the receptionist said that the price would jump to triple the price. So we did not stay another night but were happy with what we had. The selection of restaurants in the lobby and as part of the hotel were okay but decent considering the touristy location.
Cons: To really enjoy the view and our room, we ordered room service breakfast which was fine but nothing to write home about. "Grapefruit" juice came in a bottle in which the first two ingredients was water and sugar (was expecting fresh). Croissants had a bad fake butter taste. Sausage was really salty. Eggs and french toast were average. I never really expect much from room service anyway. They were fairly quick about delivery- about 30 minutes from order call. The waiter made some rude comments about how hot my room was as I was reviewing the bill and filling out the tip. Lucky for him, I was feeling generous and gave him a decent tip but clearly he wasn't very aware that I was wearing shorts and a tank top and that just perhaps I preferred a warm room. As if I should have kept the AC blasting just for him.
Good
7.7
Excellent
10.0
Good
7.1
Pros: The room was extremely clean and comfortable. I was literally in awe from the sparkling bathroom floors! ( not one mark, hair, or streak) bedding and pillows were calling for us! My girls even commented and trust me they are Teens and super hard to impress let alone give a compliment. The maintenance call was handled quickly and effectively. The gentleman apologized for the interruption and easily fixed the shower drain backup.
Cons: Most unprofessional staff We have encountered at a Hilton. We stay at them often and love the superior rooms and service. But after a long evening with our girls walking and enjoying the falls attractions Amd sites. Dropping almost $ 700 ln the room to start off to have to be charged for WIFI for the one person extra and to be told that we cannot enjoy the complimentary breakfast or attraction packages (even though we are paying the exact same price as the ones who qualify) and then to be insulted by offering us $3.00 off an iMax show (wow no thanks) super disappointed in the lack of effort and quite frankly rude and curt tone. Calling me dear while my title is Dr. That is petty and really didn't bother me too much just mentioned as a sidebar. Also I am a HIlton Honors member but I husband booked online and forgot to include the member #. Which they told us we cannot earn the points for this stay.... Why???? Idk
Good
6.2
Okay
4.2
Pros: The location was excellent giving easy access to the Casino and the Falls. Plenty of good restaurants near by, easy access to our wine tour that we scheduled.
Cons: Our first room was extremely small, had stains on the towels, one stain on the bed, fruit flies, and gum on the recycle bin. I went down to speak to one of the front desk agents to complain with pictures of the evidence. The agent gave me another room key to an " upgraded room". When my finance and I arrived at the next room on the 7th floor, I quickly realised that it was a handicap room. My fiance was not impressed, nor was I. We both took a quick look around and found the floors in the bathroom very greasy and found a few hairs in the bathtub. Also, I noticed the duvet cover was two sheets rather than a sealed duvet cover; I am not sure if this is customary at the Hilton.. I would not stay at this location again due to the reasons mentioned above, not to mention it was approaching $600 for 2 nights..
Excellent
9.7
Mediocre
2.0
Excellent
9.4
Pros: Great location and view
Cons: No free wifi
Excellent
10.0
Excellent
9.7
Pros: Overall very nice would come back again
Cons: The lines at the check in and check out service
Excellent
10.0
Pros: Very nice hotel. Great location. Staff was very friendly and even upgraded our room for free.
Excellent
10.0
Okay
5.7
Excellent
9.7
Excellent
10.0
Excellent
8.2
Excellent
10.0
Good
6.0
Good
7.1
Pros: Room was clean, quiet all night, view for city view was lovely. For having so many floors the elevators were always quite quick. Front desk service was great: we had a misunderstanding upon check in that was a little frustrating but once the staff realized their small error they were extremely apologetic and always polite. Location was great.
Cons: Room was dark only one bedside lamp. No overhead lights and no light in shower, and shower head leaked leaving it with bad water pressure. We tried to relax after a busy day and watch tv for an hour, our tv had 2 channels. The rest said no information on the menu and we were not interested in the two channels we could use. The parking situation was horrible. We used self park outside and the attendant was not there when we reached the rooftop parking. We struggled with a suitcase to find how to check in and enter the hotel. The pool looked lovely but we tried to swim at 8:30 on Friday night and a male employee was rather rude telling us the pool was closed. The sign posted for hours said pool open until 11pm.
Excellent
9.7
Okay
5.4
Pros: Location and that it was attached to galleria and casino
Cons: We called prior to make sure we booked a whirlpool room. Lady who answered said it would not be a problem as most rooms are whirlpool rooms. When we arrived to check in, the man started "Oh no, you paid close to half off so you don't get a whirlpool room. Only guests paying full price has this option." We decided not to fuss and just to use the hot tub in the spa for relaxation but it looked as though someone had really bad diarrhea in the hot tub. So needless to say, we had no hot tub relaxation. If you want good service and to feel like you matter, be sure to pay the outrageous full price or stay elsewhere!
Good
7.4
Cons: Bathroom was not very clean.
Good
6.8
Excellent
10.0
Pros: Staff was very accommodating. The hotel was close to all acitivies. Bed was very comfortable as well as the room. I would recommend this hotel to others!
Okay
5.7
Good
7.7
Okay
4.0
Excellent
8.0
Excellent
8.2
Excellent
10.0
Mediocre
2.0
Excellent
10.0
Excellent
8.5
Okay
4.5
Pros: The staff was nice and accommodating.
Cons: I am single man traveling with two kids. I booked a room with city view. I selected this hotel rather than others was because the pool. Upon arrival I was informed that the pool was closed then I was given a room that seemed worse than a cheep motel. I went back and requested another room. In which they were nice to give another room. So what exactly made this a bad experience was mostly with the stringent rules and false marketing by kayak 1:- there was nothing on kayak site that the pool was closed 2:- there was nothing about extra fees that the hotel will add to the reservation fee this amounted to an additional $100 a day (parking was $35 a day) 3:- when I called kayak to see what changes can be done they offered me a 10% refund which it came to $50. (Nice right!!) however if I wanted to move to a different hotel I was going to be charged $75 what a joke 4-: lots of construction noice My stay was bad because of false marketing by kayak and what seemed they are out to get you if you do not ask and investigate every little thing Kayak did start processing the $50 refund , thank you for that but teuly that dose not replace the bad experience I had.
Good
6.8
Pros: The room itself was great, very comfortable and fairly clean. The 4min walk to the falls is a great bonus too!
Cons: Something to keep in mind while reading this is me and my girlfriend are early 20’s, we are young. When pulling into the parking garage we were given an option of self park or valet, we asked how much parking was, if it was ridiculously expensive we would just park in a parking lot as we were only one night. We were told self parking was $35 and valet was $40, so we chose to park at the hotel in the self park. During check out we received the bill and we were charged $35 for self parking and $45 for parking. We told the person serving us that we were told it was only $35 to park for the night and we would have just parked in the parking lot nearby for $30 if we knew it would be $80 here. The response we received was “I’m sorry sir but this is what we charge”. I’m not upset about the price, more so that it seemed we were lied to about the price. As well during our check in we noticed everyone in line was asking for the highest floor possible when checking in or asking to be put on a higher floor once they were given a room. All of these people had their requests met and some were given multiple options. When we got up to the counter and were checking in we asked to please have the highest floor available. The response we received was “I’m sorry sir we do not take requests, we only give what is available”. This was upsetting as everyone else had there requests met, where as we were we told no. Once entering our room we noticed outside our window we had a big pillar right in the middle of our view, blocking most of it. The main reason we booked here is because we heard of the great views. We were not happy about this as we booked a room with city view, not a pillar view. When we received our welcome text message, they asked if there was any complaints and if so they would make it right. We told them about this and that we were not happy with the blocked view. We received no response. They then sent a second message, again asking how everything was, again we complained about this and again no response. We did not have time to talk to the front desk as the lines we very long and we wanted to enjoy our night. It was very upsetting with all these complaints we had, since we did pay a premium to stay here and no one seemed to care about our experience. I feel like a lot of this treatment was because we are so young and this is a “fancy” hotel. In the end I likely will not book here again and I likely will not recommend it either.
Good
7.4
Excellent
10.0
Excellent
8.0
Excellent
8.0
Okay
5.7
Pros: Pictures in ad make the room look new. The actual room looked like it needed some work. Discolouration in bathtub, missing fixture in washroom with insulation falling out of it, pull out sofa bed had a broken corner, closet door was broken. Look like there was water infiltration problem on the mezzanine and looby. No sign or mention of the cost of parking and it turn out to be 44$ a day with tax which is overpriced . I mentioned all this at checkout and all I got as a response “ thank you for letting us know about the problems with the room “. Nothing else.
Cons: More accurate representation of the room. A discount or some sort of compensation when problems are mentioned at the front desk.
Good
7.7
Good
7.7
Pros: Room was near elevator and was very noisey
Excellent
9.7
Pros: ROOM WAS A LITTLE TIGHT BUT VERY COMFORTABLE. VIEWS WERE AMAZING. ROOM SERVICE WAS GREAT. VERY FAST SERVICE. FOOD HOT!!!
Okay
4.2
A stay at Skyline Hotel & Waterpark places you in the heart of Niagara Falls, within a 5-minute walk of Fallsview Indoor Waterpark and Casino Niagara. Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and an elevator. Self parking (subject to charges) is available onsite.
Overall 6.9 Good
Based on 906 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Good
7.4
Excellent
8.0
Good
7.1
Excellent
9.7
Excellent
8.8
Excellent
10.0
Okay
4.2
Okay
5.1
Pros: Nothing blew my mind about the place.
Cons: Pool was VERY far from skyline inn. Spilled coffee grains on the carpet and it was never cleaned up when room service passed, during our three night stay. Also cups where CLEARLY wiped clean instead of being replaced by clean ones.
Excellent
8.0
Pros: Courtyards, family movie night
Cons: Pools too far, inconvienent. Same with workout rooms.
Okay
4.8
Pros: The location
Cons: Everything was extra money. We got there and we had a prebooked room but my dauggter brought a friend so now instead a 5 ppl we were 5 And a baby so they made us upgrade. That was an extra $80 per niģht even though the room was $ 75 per night. The 2 cars were $44 a night. The whole adventure ended up costing us $450 for two nights. The room's thermostat was not the greatest so we froze. We usually stay at the Victoria inn and we will deffinetly stick with it in the future. Parking is included and they are always happy to give you a crib instead of making you upgrade your room.
Excellent
8.5
Excellent
9.7
Pros: Loved the renovated hotel, it improved a lot since I last came here many years ago. Great family hotel even we came as a couple. Be prepared to wake up to screaming children running around the courtyard in the morning before they go to the Waterpark we didn't mind it, it was kind of funny! Didn't bother us at all but if you're looking for a quiet sleep in hotel don't go here. If you have a family definitely go here. Nice courtyards to host your birthday outside of your room or to chill in
Cons: The bathroom soap dispensers all seemed a little empty. They didn't have little bottles just wall units so it was a little irritating to have an almost empty thing.
Excellent
8.2
Pros: location was good and value for money is really good
Cons: it was a little loud at times,lots of young children running around
"This family-friendly Niagara Falls hotel is located in the entertainment district, steps away from Oakes Garden Theatre, Casino Niagara and Fallsview Indoor Waterpark. Queen Victoria Park and Fallsview Casino are also within 1 mi (2 km). Niagara Falls Station is 28 minutes by foot. "
Overall 6.9 Good
Based on 2,084 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Good
7.4
Pros: 20 minute walk to the falls. Great view from the restaurant at the top.
Cons: Name is misleading; our room overlooked the indoor swimming pool. Pricey, even breakfast.
Excellent
8.0
Pros: Closeness to falls, and the View was awesome. Building is older, has a wealth of history but this could be a bad/good thing depending on opinion.
Good
6.0
Pros: Room was upgraded and clean.
Cons: Room was smaller than we expected, for the price we paid.
Excellent
9.4
Pros: Great location!
Cons: Carpet throughout hotel is getting old.
Okay
5.1
Pros: The room was a close walk to the falls our room could see the falls and fireworks It was close to anything you might need They gave us Bus Passes to visit other great sites the dinner in the restaurant was Excellent. The Gnochi dish was off the charts good. it is connected to anything you need, food, Gambling, water parks, parking etc.
Cons: The room was very small There wasn't enough room between the wall and bed to stand and get in bed, you had to enter from the bottom. Mold in the Bathroom and Bathroom was outdated. It was functionally difficult to use. The drain in the sink was busted and the shelf covered 1/2 the sink so brushing your teeth was difficult. . A room with 2 queens should accommodate the people and luggage associated, and it was very tight -The staff try to upsell everything. If your hotel includes breakfast for 2, the try to upsell you on the delux package. It's not service for service sake or to be a great hotel, but just another way to extract more money from you. -Dinner and breakfast was expensive and includes a "tourist tax" -We stayed in 6 hotels as we toured through Canada and although the view of the falls as great, it was our least favorite hotel of our trip.
Excellent
8.5
Pros: Location was amazing. Close to everything. Clean. Nice room. Great view.
Cons: The breakfasts was not very good.
Excellent
8.0
Pros: Staff was very nice.
Cons: King size room was way too small.
Excellent
10.0
Pros: I traveled to Crowne Plaza Niagara Falls with my friend. Such a nice hotel, with amazing staff. The front desk was so helpful. If you had a question, they had an answer. Totally would recommend this hotel to anyone visiting Niagara!
Excellent
9.7
Pros: Loved the friendly and knowledgeable staff, loved the view, loved the elegance of the hotel. Loved the location and the easy access to so many attractions.
Cons: The bathroom door did not fit exactly right so it had to be "pushed" shut, and it also did not have a lock on it. The toilet paper holder was right beside you, into your shoulder. There was also a small round mirror hanging on the side wall of the bathroom that was not in a good position to use it. I think that hotels.com and the Crown Plaza need to be in better sync with what is charged originally and what will be charged at the hotel. Small issue there but was resolved quickly. Just to be sure the guests have NO surprises on the final bill.
Excellent
8.0
Pros: They were very accommodating and helpful. The rooms had a nice view of the falls. The restaurant is very good on the 10th floor.
Cons: Make sure you understand what all is included with your bill. Make sure that there is no hidden fees. No mini fridge Parking is $25 American a night.
Excellent
10.0
Excellent
8.0
Excellent
10.0
Good
7.7
Good
7.4
Pros: Helpful staff, great location and view.
Cons: I am reluctant to ever again stay at an IHG property. I really took offense at what I felt were dishonest pricing tactics. When you are on the website and select a room, you are quoted a price. In my case, it was around $90. But as you progress through the booking process, you soon discover there is in fact no room available for any such rate as the $90. To that is added taxes, which I concede is out of the hotel's hands, but also a very bogus "resort fee." Here is the hotel's description: Service charge includes Resort Fee and Local Fee & Taxes. Resort Fee includes Wi Fi access with endless devices, unlimited long distance calls from your room to anywhere in USA and Canada, unlimited local calls, 2 bottles of water per day, printing of boarding passes, 2 Wego tickets (this state-of-the-art bus system connects accommodations and tourism attractions throughout the city at Niagara Falls and Niagara Parks-24 hours retail value $14), a e-Family portrait at Hershey Chocolate World, and sampling for 2 at Niagara Brewing Company. For my three-day stay I was charged $54 in "resort fees." This was outrageous because I neither used nor wanted any of the services except wi-fi, which I was told was free anyway, and one bottle of water. Yes -- a $54 bottle of water. Advertising on the webpage a $90 room when none exists is offensive and should be illegal. Crowne Plaza charged me about $106 a night for my $90 room. Thanks to Crowne Plaza I am a wiser traveler now, and will decline to patronize hotels that are not honest about their room rates.
Good
6.0
Mediocre
2.2
Pros: Location
Cons: Over priced. I payed more then most other guests. The rate I got was terrible. There was a hidden 30 dollar parking fee. The rooms were small and dirty. The tv's were small.
Excellent
10.0
Mediocre
2.5
Pros: Nothing
Cons: No mechanical staff to solve the problem and in the morning the just say sorry and detected 134$ only. We did not sleep the hale night. The A/C was not working
Good
6.0
Pros: Location. Connection to other facilities like the casino and Hard Rock Cafe.
Cons: The room was very tiny. Barely fit 2 people. There was no room for luggage. The sink backed up and the phone didn't work to call the front desk.
Excellent
8.0
Pros: Nice clean place
Cons: Didnt have microwave and fridge, which I really needed. And it is a far walk to the big falls, still a nice view tho.
Okay
5.1
Pros: Nice old hotel Great restaurant.
Cons: Room smelled like smoke, very high price for a low quality room looking into a gravel roof. Yes I could see the falls behind the exhaust fan. Overpriced felt ripped off.
Good
6.8
Pros: The view from restaurant
Cons: Breakfast was very poor quality for the money you pay We paid extra to stay three adults in our room. But coffee for two and toiletries for one. We ordered room with falls view but looked out at the Rainbow bridge. Only standing at the window and looking to the right could we see the falls. The guy at P garage took forever to find proof that we had payed for parking although frontdesk had told us that their camera would read our license plate.
Okay
4.8
Cons: Shower was gross, it had someone else's long black hairs all over it. Toilet hardly flushed.
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Landmarks in Niagara Falls
- Casino Niagara
- Niagara Falls Tower
- Niagara Falls Ontario Amtrak Station
- Niagara SkyWheel
- Horseshoe Falls
- Niagara Fallsview Casino Resort
- Fallsview Indoor Waterpark
- Ripley's Believe it or Not
- Shaw Theater
- Maid of the Mist
- Rainbow Tower
- Journey Behind The Falls
- Crystal Caves
- Canada One Factory Outlets
- Bird Kingdom
- Greg Frewin Theatre
- Scotiabank Convention Centre
- Rainbow Bridge
- Oakes Garden Theatre
- Queen Victoria Park