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Manila Ninoy Aquino Intl Airport car hire reviews and directory
Rated no. 1
Thrifty
Best rated
8.4 Excellent (1 review)
1 location at Manila Ninoy Aquino Intl Airport
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Thrifty reviews
Car hire locations
Thrifty
Locations at Manila Ninoy Aquino Intl Airport
Airport Road
+63 2892 0274
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Thrifty reviews at Manila Ninoy Aquino Intl Airport
Rated no. 2
Avis
4.6 Okay (13 reviews)
3 locations at Manila Ninoy Aquino Intl Airport
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Avis reviews
Car hire locations
Avis
Locations at Manila Ninoy Aquino Intl Airport
Terminal 1 - Arrival Hall
+63 2879 5263
Terminal 2 - Arrival Hall
+63 2879 6245
Terminal 3 - Arrival Hall
+63 2879 5263
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Avis reviews at Manila Ninoy Aquino Intl Airport
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car was clean
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car was great
returned the car
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great experience
airport location
-
2.0
Vehicle was unable at time on reservation
Cons: Agent required that 2-3 days advance notice despite instant confirmation through international website.
review from
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2.0
Will never use Kayak or Avis...
Cons: Confirmed reservation... Arrived at pickup spot, couldn't find me a car - cancelled my CONFIRMED reservation.... Kayak was no where to be found as the booking agent.... VERY VERY POOR...
review from
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4.0
Pros: Car was clean
Cons: They dont have the car on the pick up location. And no shuttle to get the rental.
review from
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2.0
Simply DON'T
Pros: Nothing
Cons: After a 24 hour long flight you simply want your rental car. Well; Avis didn't approve our European driver license! they would only accept US and Filipino driver licenses. There was NOTHING listed about this on the web site. When we deal with them two people was waiting next to us and they told me that they knew it would happen as Avis don't accept foreign driver licenses but they could rent us a car.....well thanks but the car ended up being twice the price. Simply don't rent with Avis in Manila!
review from
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6.8
Cons: Rental office workers: They should approach people coming in..they just talking to each other and watching customers .they need a lot more of costumer service training.
review from
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4.8
Inconvenient and slow service and given an old car
Pros: Staff was very polite
Cons: Claimed that location was "in terminal" but had to be shuttled to off airport location. I arrived at avis booth on time as reservation and there was no body at the booth. Waited awhile just to be shuttled to another location. No big deal. At the location it felt like the staff was not ready to hire me a car, told the car was not ready. Took an hour and a half for the car to come. Car came and they told me they are changing my car again due to undisclosed reason. Finally gave me a pretty old toyota vios with lots of scuffs and scratches so that took a long time to mark on the damage report sheet. No big deal. Its just the two lus hours i wasted just to get on the road that ruined the experience.
review from
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6.8
Pros: The Avis agent was very helpful in acquiring other available vehicles outside the Airport Terminal for us to rent.
Cons: Although my reservation was not on the list...
review from
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4.8
Worst car of 3 rented.
Pros: Wipers smeared making it hard to see through an existing glare on front window. Read and side windows had added tinting making it hard to see traffic in daylight, hard at night, impossible it the traffic had less than great lights which is common here in the Philippines.
review from
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2.0
Avis Philippines Did not have the car
Pros: When I got to the Avis customer desk, the staff told me that they didn't have the car I reserved. So they referred me to another company who was willing to honor the price quoted by avis for the same type of car. But the company is a small start up company with questionable reputation and operated on a tin roofed garage, so essentially I paid for Avis type quality of service and recieved a third rate service. Very disappointed with Avis.
review from
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4.0
Pros: Nothing
Cons: They gave me the most scratch car. Gave me manual transmission instead of automatic, and still cost me the same price. Would never rent from here ever again.
review from
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6.8
Cons: Rental office workers: They should approach people coming in..they just talking to each other and watching customers .they need a lot more of costumer service training.
review from
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6.8
Pros: The Avis agent was very helpful in acquiring other available vehicles outside the Airport Terminal for us to rent.
Cons: Although my reservation was not on the list...
review from
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2.0
Vehicle was unable at time on reservation
Cons: Agent required that 2-3 days advance notice despite instant confirmation through international website.
review from
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2.0
Will never use Kayak or Avis...
Cons: Confirmed reservation... Arrived at pickup spot, couldn't find me a car - cancelled my CONFIRMED reservation.... Kayak was no where to be found as the booking agent.... VERY VERY POOR...
review from
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4.0
Pros: Car was clean
Cons: They dont have the car on the pick up location. And no shuttle to get the rental.
review from
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2.0
Simply DON'T
Pros: Nothing
Cons: After a 24 hour long flight you simply want your rental car. Well; Avis didn't approve our European driver license! they would only accept US and Filipino driver licenses. There was NOTHING listed about this on the web site. When we deal with them two people was waiting next to us and they told me that they knew it would happen as Avis don't accept foreign driver licenses but they could rent us a car.....well thanks but the car ended up being twice the price. Simply don't rent with Avis in Manila!
review from
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4.8
Inconvenient and slow service and given an old car
Pros: Staff was very polite
Cons: Claimed that location was "in terminal" but had to be shuttled to off airport location. I arrived at avis booth on time as reservation and there was no body at the booth. Waited awhile just to be shuttled to another location. No big deal. At the location it felt like the staff was not ready to hire me a car, told the car was not ready. Took an hour and a half for the car to come. Car came and they told me they are changing my car again due to undisclosed reason. Finally gave me a pretty old toyota vios with lots of scuffs and scratches so that took a long time to mark on the damage report sheet. No big deal. Its just the two lus hours i wasted just to get on the road that ruined the experience.
review from
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4.8
Worst car of 3 rented.
Pros: Wipers smeared making it hard to see through an existing glare on front window. Read and side windows had added tinting making it hard to see traffic in daylight, hard at night, impossible it the traffic had less than great lights which is common here in the Philippines.
review from
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2.0
Avis Philippines Did not have the car
Pros: When I got to the Avis customer desk, the staff told me that they didn't have the car I reserved. So they referred me to another company who was willing to honor the price quoted by avis for the same type of car. But the company is a small start up company with questionable reputation and operated on a tin roofed garage, so essentially I paid for Avis type quality of service and recieved a third rate service. Very disappointed with Avis.
review from
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4.0
Pros: Nothing
Cons: They gave me the most scratch car. Gave me manual transmission instead of automatic, and still cost me the same price. Would never rent from here ever again.
review from
Rated no. 3
National
3.7 Mediocre (11 reviews)
1 location at Manila Ninoy Aquino Intl Airport
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National reviews
Car hire locations
National
Locations at Manila Ninoy Aquino Intl Airport
Manila International Airport
+63 2833 0648
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National reviews at Manila Ninoy Aquino Intl Airport
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great car
car was great
friendly staff
drop off the car
-
2.0
Cons: No one at the counter and my information was just laying out for other counters to access. Never managed to get a car, had to cancel and rent from someone else
review from
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5.6
Cons: This is the 3rd time we rented a vehicle from National in the Philippines, and every time there are issues from not having the vehicle and trying to put us in a smaller vehicle, it's just hassle vehicles are.not at the airport , and as I said not a smooth traction.
review from
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2.0
No vehicle upon arrival
Pros: Nothing
Cons: Very difficult to find help and reservation was not honored
review from
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2.0
they had no car at our class or higher!!!
Cons: Why do we reserve? To make sure we can have a car! They were sold out. It messed up our vacation.
review from
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2.0
Pros: Friendly staff, quick check in
Cons: Bed stubs your feet Bathroom drain not working
review from
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6.8
Slow processing
Pros: Good value
Cons: Took over one hour to get vehicle
review from
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2.4
No Car
Pros: Nothing
Cons: There was not car for me when I arrived at the rental counter and the young man said it would be 2 hour wait.
review from
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2.0
Cons: No one at the counter and my information was just laying out for other counters to access. Never managed to get a car, had to cancel and rent from someone else
review from
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5.6
Cons: This is the 3rd time we rented a vehicle from National in the Philippines, and every time there are issues from not having the vehicle and trying to put us in a smaller vehicle, it's just hassle vehicles are.not at the airport , and as I said not a smooth traction.
review from
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2.0
No vehicle upon arrival
Pros: Nothing
Cons: Very difficult to find help and reservation was not honored
review from
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2.0
they had no car at our class or higher!!!
Cons: Why do we reserve? To make sure we can have a car! They were sold out. It messed up our vacation.
review from
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2.0
Pros: Friendly staff, quick check in
Cons: Bed stubs your feet Bathroom drain not working
review from
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2.4
No Car
Pros: Nothing
Cons: There was not car for me when I arrived at the rental counter and the young man said it would be 2 hour wait.
review from
Rated no. 4
Budget
2.0 Mediocre (1 review)
2 locations at Manila Ninoy Aquino Intl Airport
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Budget reviews
Car hire locations
Budget
Locations at Manila Ninoy Aquino Intl Airport
Naia Centennial Terminal 2
+63 917 594 8238
Naia Terminal 1, Arrival
+63 917 594 8238
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Budget reviews at Manila Ninoy Aquino Intl Airport
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credit card
took a few minutes
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Car hire locations
Viajero Rent A Car
Locations at Manila Ninoy Aquino Intl Airport
Andrews Avenue, Pasay
Manila Airport, Arrival Area at Terminal 1, Section ABC
+63 2836 7997
Manila Airport, Arrival Area at Terminal 2
+63 2836 7997
Manila Airport, Arrival Area at Terminal 3
+63 2836 7997
Manila Airport, Arrival Area at Terminal 4
+63 2836 7997
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Car hire locations
International
Locations at Manila Ninoy Aquino Intl Airport
Andrews Avenue, Pasay
Manila Airport, Arrival Area at Terminal 1, Section ABC
+63 2833 0648
Manila Airport, Arrival Area at Terminal 2
+63 2833 0648
Manila Airport, Arrival Area at Terminal 4
+63 2833 0648
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Car hire locations
Europcar
Locations at Manila Ninoy Aquino Intl Airport
Desk In Rental Countar Beside Hotel
+63 2666 5120
Desk In Rental Counter Arrival Hall
+63 2666 5120
Desk In Rental Counter Between
+63 2666 5120
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Car hire locations
Hertz
Locations at Manila Ninoy Aquino Intl Airport
Airport Road
+63 2892 0274
Arrival Lobby Apt Transportati
+63 922 822 9652
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Car hire locations
Click Auto Rental
Locations at Manila Ninoy Aquino Intl Airport
Manila Airport, Arrival Area at Terminal 1, Section ABC
+63 2860 8888
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Car hire locations
keddy by Europcar
Locations at Manila Ninoy Aquino Intl Airport
Transportation Counter- Arrivals Level
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Car hire locations
Manila Rent a Car
Locations at Manila Ninoy Aquino Intl Airport
Manila Airport, Arrival Area at Terminal 1, Section ABC
+63 2484 8888
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Car hire locations
Right Cars
Locations at Manila Ninoy Aquino Intl Airport
Unit 109-H Ground Floor Five Ecom Centre