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Stayed overnight before flying back to uk after touring Ca. Excellent accommodation, used gym and pool, good food, comfortable room and despite being close to airport little noise in room. Prompt service and no problems with shuttle to and from airport.
Location and the staff's are friendly. Seems the room didn't have much visitor, it's dusty. Also, the utility and slippers are not prepared in room.
Nice rooms LAX airport views Excellent staff Convenient to LAX offices Improving restaurant and bar menus (works in progress) SPG reception every other week The last three times I've stayed here, I've had a problem with my room key cards at least once each visit. Sometimes they've just been coded wrong (as in the wrong check-out date), but other times they've just stopped working. It's a hassle to go back down to the front desk, especially when you've just come back from the office carrying stuff. That said, they're very helpful in giving new key cards. I just wish they'd bring them to the room rather than having me make an extra trip because of a problem with their equipment. The menu in the bar has been in flux for a while The menu in the restaurant is in need of an update
Awesome bed. Didn't have housekeeping while staying there.
Newly refurbished, stylish and clean. Staff were excellent and willing to help with anything. Nothing negative
location very convenience. none
Easy to get to the airport with the shuttle service. Great value for money. Nothing.
Nothing at all Room was right beside maid room, was very loud every morning early. We were there on a trip for pleasure and to get away not for a nightmare like this! , the airplanes were as if they were in our room, very loud. Bathroom drain was clogged, when we showered the water went up to our ankles. Hotel staff was not friendly at all, didn't notify us of how the parking works. For what we paid per night not worth our money at all and will never stay at a Crowne Plaza again. Very upsetting!!
The beds are comfy.
My room was not clean. A previous guests clothing was still in my room after checking in. Very disgusted by the lack of attention to detail
its 1990's décor needs a revamp. Showers are small and contained in the bath, amenities are squeeze bottles and a bar of soap. beers on tap, sports bar, junior suites are huge, pool is good in summer, gym is good, and its the right price.
This hotel is a mess......do not stay here.
Somewhat older but for the price it was in excellent condition, staff friendly, and good free breakfast. Everything in the room was in great shape and was very comfortable. Nothing; great stay for the price!
Nothing! The hitel was dirty and old What I didn't like is that they made a mistake and charges me for a room in a day where I was already in another state with no reimbursement! They stole my money and would not help me even tho it was kayak and the hotels mistake
First, The employees were kind. So I could ask without any pressure. Second, The facilities were clean overall. If you want to use wi-fi you need to pay about daily passing. I didn't feel uncomfortable about it.
I didn't enjoy that I had to pay for parking when I'm already staying at the hotel and paying for the room it's bullshit my bank account is now over drafted 100 dollars because of this
The staff were wonderful and helpful specially D antoine. I like the enthusiasm of the hotel and the safety,I move from ventana hollywood hotel to marriott because my rental car were vandalized and they should told me about the safety,but they didn't.I regrets my stay there and I have 3 rooms for 319$ plus taxes each room.At Mariott the prices is cheaper 100$ less.
The pool is nice The rooms are very very small, the treatment to the costumer is really bad. Not reccommended.
Proximity to airport Nice restaurant Easy check in and check out Frequent shuttle service to LAX
it is ridiculous for the hotel guests to pay for the parking, even being in the hotel
LAX airport hotel. But in a nice walk around neighborhood feel. Lots of restaurants nearby even late at night sushi. And supermarket next door. Great massage at Just Massage close by too
The hotel was close to LAX airport. You can get there fast by Uber or Lift The hotel was dirty, lighting is horrible, bathroom super small, shower water pressure was horrible, the beds were very low to the floor. It was like sleeping on a futon.
I really enjoyed the fact that right from the start, members of the front desk were friendly and attentive. In addition, everyone else encountered at the hotel was very nice and I thoroughly enjoyed the experience. Will be back for sure when I come back to the area!
Close to airport and shuttle service. Bed was comfortable. Room smelled musty. Not the cleanest place. Neighborhood is industrial / business. Left a necklace that was a gift in room. Called guest services. I was told they found it snd it would be mailed to me. 2 snd 1/2 weeks later no necklace.
Checked in within 10min. of arrival, one person ahead of me. Room was great, clean, and comfortable. Great selection for room service. Food arrived within 20min., hot! Food tasted great, I had the pork slider, flatbread pizza, and porkchop. Drinks were cold. Although the food tasted great, it cost me $83! Little pricey. My room was in a corner, next to a storage room, #316. I felt like I was different.
I really slepted comfortably in the beds. And the morning breakfast was awesome!! I didn't like the fact that the couch was broken, so therefore uncomfortable.
The location was the only thing this hotel had going for itself. The price matched the service & accommodations.
Hard non-carpeted floors, recently repainted, clean throughout. Bathroom fixtures such as showers felt dated. Toilet flushing was loud.
Location Hard to find room ,stuck back in the construction area only 2 rooms stuck back in a alley way. Doors of both rooms wide open and the lights didn't work, the floor was covered in water, this was fixed but took time. I've stayed here alot but never had a room like this. I had a reservation too. I don't think they use this room for guests regularly.