Cons: they called literally as we were on our way saying our rental was not available. they had no other options for us except a cargo van which obviously wouldnt work because we were driving this car two states away and needed an eco friendly car. they couldnt have called us ealier? i booked hertz because it's such a large company and they always have so many options within the city but they literally offered us no alternatives. awful!
Pros: Pick up and drop off easy and convenient!
Pros: Yes very friendly Alex did an amazing job.
Cons: Got charged a small fee in addition to the additional daily cost. I was told it was because they have planned inventory and they could have rented the car again. Drove by they had plenty off inventory also when I dropped off there was plenty of inventory.
Cons: Clear pricing breakdowns
Pros: The service was first class. Fast and friendly.
Cons: The Hertz system defaulted in an option that I didn't need or want. The guy at the counter was able to remove it without much effort and was very apologetic. Their system would be friendlier if it didn't default to upsell the customer.
Pros: Everything right on schedule.
Cons: Pick up was a mess. They didn’t have the vehicle we had ordered. It took forever to get out of there.
Pros: Everything went perfect
Pros: When 4wd activated and stayed on, it was nice to have in the backcountry. SMooth ride in 2wd.
Cons: Alignment was awful, needs repaired. Traction control and Stability control were impaired. I informed Hertz of this problem.
Pros: Staff was helpful and friendly.
Cons: My flight was cancelled so I was hoping to extend my rental so I could drive to Denver, but the fees associated were not the same as what I read in the agreement. That was confusing and I ended up having to make different plans.
Cons: The location where we were scheduled to pickup did not have an SUV and believed our reservation was not pre-paid and did not require a guarantee on a vehicle. We had to go to another location to pickup an SUV. There was no issue at the second location except trying to charge an intercity transfer
Cons: When I picked up the car, the tank wasn't full.
Hertz has 4 car hire locations in Colorado Springs. Take a look at our Hertz hire location map to find the best car hires near you.