Cons: Instructions on pick up at COS would have been very helpful. We had to make 3 trips around the terminal to get to the correct place to obtain car.
Pros: Staff was apologetic.
Cons: There was no rental car available.
Pros: Erika was super friendly and accommodating. We got it last minute due to a car break down. We turned it in early with no penalties. The location was near by.
Cons: Smoker was in the car previous to our use
Pros: The staff was only one person and I got the key quickly.
Cons: The walk to the car was the furthest way. Anything but a KIA. POS
Pros: Staff was friendly.
Cons: Cleanliness of vehicle and parking area to staff a little far away.
Cons: Understanding drop off after hours
Pros: The drop off convenience.
Cons: The car was dirty and the pick up line was very long with only 2 people working and about 20-25 customers in line.
Pros: Car was clean and drop-off was streamlined.
Cons: Staff seemed stretched thin, because construction created more distance between service desk and parked car. Do better when inclement weather (rain, cold or snow) hits.
Pros: all great
Cons: clean windshield and rear windshield
Cons: Too small car
Pros: The Tahoe we rented was in good condition and was new. The rest of the experience was only positive because of that, and the airport's size (small).
Cons: Dollar had my reservation but didn't have the size car I reserved. Then they said my reservation was cancelled and attempted to charge me over $100 more than the confirmed price. We got it straightened out and I got a discount on the rental, but it was a complication not seen at Avis.
Dollar has 1 car hire location in Colorado Springs. Take a look at our Dollar hire location map to find the best car hires near you.