Cons: Bill totally wrong. Never closed out. Got email qith wrong contract and amount. Never called me back. Never answered phone at Asheville airport. No wonder you are bankrupt!!
Pros: Every step of this process was horrible. Rude, disorganized associates at pick up. The car was still dirty when I got into it and all the tire pressures were dangerously low. The drop off location wasn't operational and it took over an hour to get someone on the phone who could tell me how to return the car. 2 days later I'm still trying to close out my reservation with them. I will never rent with Hertz again.
Cons: Absolutely everything. Horrible experience, will never use Hertz again.
Pros: Staff was great. Understaffed though! Long line to get car! Took 45 min.
Cons: More help at counter
Cons: I reserved a mid size car. When I arrived the only thing they had was a club cab Dodge Ram. Not great for 4 people with luggage that has to sit in the bed in the rain.
Pros: great experience
Pros: Yes the staff was friendly and I love the convenience of the location. Prices are some of the best in town. I always use Hertz.
Cons: more staff to make rental process shorter.
Pros: The staff at the pick up point was very kind and the process was quick and easy!
Cons: More explanation about drop off. I understand they don’t have a lot of control over how the place ais designed but when I arrived it was confusing and left with some unease that I was just to leave the keys in the car and go. I wasn’t explained this and I wasn’t fond of not being able talk to ne one
Cons: It had a number of piece of trash in the car.
Pros: Cheapest rental and wonderful car.
Cons: Couldn’t find my rental contract to send a receipt so does that mean I get the car for free since I never received a receipt upon returning the car?
Cons: Wasn’t able to even get car because of credit pull should let customers know this ahead of time before you charge them insurance for a car they can’t get
Pros: The car was very nice.
Cons: The pick up was awful. The agent did not realize the drop off was at a different location and she had to redo the paperwork. Then she charged the wrong amount, so she had to do the paperwork again. She got it right the third time. When I finally got to the car, I saw the gas tank was at 3/8. I had to walk all the way back to the agent because the rental agreement showed a full tank. I won't know if I got everything corrected or not until I get the charge on my credit card (the agent at the drop off was unable to print me a receipt). I expect more from Hertz.
Pros: Fast friendly service. Good connectivity in the car.
Cons: Car seat was not the most comfortable
Standard (Hyundai Santa Fe or similar) is the most frequently booked car hire type from Hertz in Asheville.
Hertz has 2 car hire locations in Asheville. Take a look at our Hertz hire location map to find the best car hires near you.