Pros: Friendly staff. Super easy pickup and drop off
Pros: Pick-up was convenient (across the street from baggage claim) and efficient. Our car was ready and the paper work was handled expeditiously. The staff were friendly and helpful.
Cons: No complaints at all
Pros: Friendly staff! Quick pick up and drop off!
Cons: I'm not sure. Maybe a reduced price for a second day rental?
Pros: The staff was incredibly kind and helpful. I showed up alone and got quite sick and was shaking. I didn’t think I could drive. The staff spoke to my husband on the phone and got me in a cab and sent me where I needed to go. And then we picked up the car the next day. They were terrific!
Cons: Inside trunk there was missing a panel. Front electronic obstacle detector was sometimes not working properly and was showing up on the dashboard.
Pros: The kindest, most helpful staff! Amazing experience
Vancouver and Seattle
Pros: Very fast check in check out. Brand new car and competitive price for dropping the car in USA..
Cons: This office tried to charge $ 700. 00 from me for the one way rent. When I denied to pay such money, they insisted without any arguments. After several involving several managers and long quarrel they agreed to follow price line and kayak price, but anyway charged $ 340.00 more. They are just thieves.
Pros: Straight forward check-in and drop-off.
Took too long
Cons: Pick up in Richmond was very slow. Long wait for shuttle (almost an hour) and long line at the desk. (30 minutes). the staff were very friendly, but I had my 4 year old son with me and 3 grandparents so the wait times were especially difficult.
Pros: Very professional associates at this location. I was very happy about the rental car I got.
Quick and easy drop off
Pros: Helpful staff Shuttle to airport available right away
Cons: Total price was very high
Enterprise has 5 car hire locations in Richmond. Take a look at our Enterprise hire location map to find the best car hires near you.
No (according to our data)