Book National hire cars in Richmond

Reviews for National in Richmond

Recent reviews

Traveller rating

Wonderful

2

Very Good

0

Good

1

Okay

2

Fair

0

Mediocre

0

Poor

2

9.2

Pros:Very easy and straightforward, fast service, great vehiclesCons:Prices need to be reduced a bitReviewed 6 May 2020

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8.8

Pros:Staff friendly, solve our needs. The pick up and drop off was very easy.Cons:O think the prices can lower a little more. There’s no need to charge so much, or you may have an insurance package less expensive. Otherwise it was really niceReviewed 30 Aug 2019

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6.4

Cons:Got the run around. Had to pay additional cab fare because terminal location was closed for the day. Was told to return to main airport and subsequently tried to charge us 3x the original amount.Reviewed 22 Aug 2019

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8.8

Pros:Staff on the phone helping make modification to rental and at pick up point were helpful, friendly and efficient.Cons:I know it’s the busy season and this was a one way rental but very expensive for a few hour rental.Reviewed 9 Aug 2019

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7.6

Pros:I regularly use national for all my business travel. They have great cars and great customer service when you BOOK THROUGH NATIONAL.Cons:National had originally told me they didnt have any cars, however I was able to book one through kayak. After booking with kayak my company contract with them was somehow no longer valid even though I had to still pay and do everything through National.Reviewed 23 Jun 2019

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2.0

A rental nightmarePros:Turning the car in at Seattle was as should have been.Cons:Overpriced!!! $630 for 2 days. We went to the National counter at Vancouver, and were told that they did not handle my rental. That I had to go to the South terminal. No instructions on how to get to the South terminal were given. We went around the airport lugging 5 suitcases and an infant for over 1 1/2 hours until a bus driver told us how to get to the remote terminal. I will avoid renting from National ever again.Reviewed 30 Aug 2018

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8.8

Receiving my carPros:Received a complimentary upgrade based on the fact that my car class was not availableCons:Transaction was completed with the agent but needed to wait while the manager handled the process of picking out my vehicle. I worked as a manager in rental car for 10 years and found this practice a bit strange. Also, we were asked to initial the vehicle inspection BEFORE we received and saw the car. This should never happen. The inspection should be done WITH the customer before they get the car. NATIONAL should know better than this.Reviewed 26 Aug 2018

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9.2

Good cars; Good Service; One-Way Rentals too expensivePros:Friendly, fast service and great quality cars.Cons:One-way rental YVR-SEA was $250 a day. It doesn't have to be that much!Reviewed 1 Jun 2018

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10.0

Awesome experiencePros:Ease of rental and return.Cons:Paying for an extra driver.Reviewed 1 Mar 2018

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2.0

Pricing InconsistencyCons:When I arrived I was quoted a price of C$680 (CAD) when I had originally been quoted C$420 (CAD) when I reserved it. When I questioned the woman told me the price was the price. Awful experience. I will not be using this service again.Reviewed 4 Jan 2017

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10.0

Exceeded ExpectationsPros:Great road trip car and great service.Reviewed 18 Jul 2016

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More

• What is the most popular car hire from National in Richmond?

  Intermediate (Honda Civic or similar) is the most frequently booked car hire type from National in Richmond.

• How many car hire locations does National have in Richmond?

  National has 2 hire locations in Richmond. Take a look at our National hire location map to find the best car hire near you.

• Does National have a car hire location at the airport: Vancouver Intl airport (YVR)?

  No (according to our data)

• Does National offer shuttle or airport pick-up services from Vancouver Intl airport (YVR)?

  Yes