Pros: The staff was pleasant and professional.
Pros: Didn't take long to get a car.
Cons: Can of cat food and an in and out bag under seat when i got my car.
Pros: Pickup in Palm Springs was excellent. Drop-off was OK. The off-site location at Las Vegas is busy and the attendant could have been more clear and helpful when I asked a question about airport shuttle location
Cons: Customer service from drop off attendant
Pros: Very helpful and friendly
Cons: The fact that because our flight was delayed we lost our original reservation and were without a car because the price was doubled!
Cons: I reserved a car for pickup at the airport. When I got there the person told me I would have to pick up the car greater than one mile away, if I wanted a car at the airport, I would have to pay an additional $250 and take a mustang that I did not want. It was X-mas eve, so I had to take the car. I will NEVER do business with Kayak again, I will NEVER do business with Enterprise again. This was pure bait and switch and criminal activity.
Cons: They canceled my reservation when I got there as they didn’t have a car for me... they called as I landed. They said they need at least 48 hours.
Pros: P/u staff awesome!!! Had issue at drop off. Followed instruction of drop off staff to leave with service manager at dealership I was at.Next day they hadn’t checked the car back in. Gave me a total after getting the car +$100 over the rental contract.Asked for asst. and they referred me to p/u ppl
Cons: Drop off staff did not check the car back in resulting in additional day charge. No assistance by them. Waiting for follow up from Enterprise management.
Pros: Nice car
Cons: Little expensif
Pros: Kianna was amazing at the checkout desk. She called to confirm my rental and was quick when I picked up. The car was perfect too - no issues, clean.
Pros: NO PROBLEMS. PROMPT ATTENTION.
Pros: Staff was great
Cons: Everything tbh
Enterprise has 2 car hire locations in Palm Springs. Take a look at our Enterprise hire location map to find the best car hires near you.