Pros: clean car, quick & decent pickup
Cons: Charged a fee to return to another location, then charged an additional fee for ending up returning to same location I rented car from. There should only be one or the other fee.
Cons: Dollar App could have been better.
Pros: Had to wait for awhile for the pickup. Drop off was better
Cons: Somehow the lady at the counter convinced me that I had to buy the easy tag, which I ended up buying. She also tried hard to convince me I had to buy insurance, which I was able to decline. All of this made me very uncomfortable.
Pros: Did not have the vehicle that we had reserved.
Cons: If they had the exact vehicle we reserved.
Cons: car i reserved waiting for me
Great car, meh service
Pros: The car was clean, well maintained, and relatively new (12K miles).
Cons: Service was friendly but highly disorganized. The process of pickup was muffed, and lines were long. When returning the car, tablets didn't function and delays were frustrating. But staff maintained a courteous attitude.
Pros: I needed the car for an extra day. They gave me the same daily rate for the extra time.
Pros: Dollar employees were friendly and helpful.
Cons: I reserved a Chevy Traverse for 4 people and 8 suitcases. The Traverse was not available, nor was a comparable size, so I was “upgraded” to a much larger Ford Expedition XLT. Normally, this would be great but I was staying in the hills of SF and LA with narrow streets and steep driveways. Parking o the street had to be parallel parking which was not easy in this beast. I really would have liked to have the vehicle I reserved!
Pros: great car, ease of pick up and return, value for price
Oakland airport dollar rent a car
Pros: Easy process to get to rental car and checkout
Cons: They didn’t have the size car I reserved and gave me a somewhat equivalent car but not what I wanted or had reserved. It was hot weather and every time the inside of the car got warm it reeked of cigarette and pot smoke. We spent the five days with the car windows all down bc it was awful. Was offered a 10 dollar off coupon for experience. Won’t use them again
Pros: Easy pick up... had the car I wanted
Good customer service with a smile
Pros: When I arrived, they were very professional and friendly. They did not have the car I reserved ready; however rather than wait, the associate allowed me to take a Mazda 3 and discounted my rate. The shuttle driver back to the airport was wonderful with a great smiling attitiude at 5:00 am in the morning. Good stuff.
Mini (Class Minivan or similar) is the most frequently booked car hire type from Dollar in Oakland.
Dollar has 1 car hire location in Oakland. Take a look at our Dollar hire location map to find the best car hires near you.