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pool price of breakfast, room service knocking on door at 8.30am,lack of information on hotel facilities.
Breakfast Smell of cigarette smoke in the rooms
Close to Koln Messe
none -low quality for money . - bad breakfast service(People were drinking coffe from soup bowls) . - far away from center. - not very clean rooms
Friendly and helpful staff, felt welcoming, and the room was spacious and comfortable. Great.
Good position for fair business.Really 400 mt. from the North entrance of the Messe. Quiet and confortable. The moquette carpet of the room was in very bad conditions, very dirty.
I liked the traditional German feel to the place, lots of wood and the coziness. The breakfast feels like a proper breakfast a German grandma would serve. The shower and bathroom are both tiny but efficient. I like that big windows/bay doors that open for fresh air. in a somewhat seedy area and is much nicer inside than it appears from the outside. I will likely stay here again in the future.
The fact that there was no reservation at the hotel (even though I received tons of emails and reminders about the reservation) and they had no rooms available! This was a total disaster.
Neatness and friendlyness. Not applicable.
Helpful and accommodating staff. Second bed in suite could have been bigger
very nice hotel, close to the train and bus stations(2 minutes),nice and delicious breakfast, everything in here was good. very clean and comfortable. everything is good
Staff friendly and helpful. Breakfast was good with a wide choice. Ideal location for catching the train to Cologne. No tea/coffee facilities in the bedrooms. As we were meeting family and friends it would have been nice to have a larger lounge area. However we all had an extended breakfast in the dining room which was not a problem.
The apartment I stayed in was very modern, clean and comfortable. Just 3 miles by car to the Messe. Tram station 5 mins walk away was only 3 stops from the Messe and 4 stops from central station. No bars or restaurants in walking distance so you have to be prepared to travel.
This was a well appointed studio apartment type accommodation which was very clean with good modern furnishings and a mini kitchen. The place was well managed. Monica, the owner, was helpful and spoke English. A train station was near by with a free car park convenient for Koln and Dusseldorf.
The rooms were clean. The staff were friendly and helpful. It is located in a quiet area. Koln is a short drive away.
as i did not spend many time in the hote itself, can not make a point of what i did like. i was choosing this hotel because it was for reasonable price and seemed to be clean. from this point of view it was a good choise. i used to work for this hotel brand many years ago( München)so , i was thinking this brand speeks for itself. sadly, i was wrong. very,very poor service( they made me to carry my own bed stuff upstairs & make my bed) & poor breakfast and dirty tables.
Melanie at the front desk was amazingly helpful! She was extremely nice and accommodated all of our needs! The hotel staff really were friendly!
the help of the staff very good Showers were very small
Tasty breakfast and friendly staff.
Not alot Mostly everything