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Everything is as expected, no reason for complaints whatsoever.
The fruit dish was a awesome addition to the room. not having a room service menu
We were given help with finding our way to the city centre and allowed to keep our car in the car park after we booked out. We hadn't realised there was not a restaurant.
Location is good and easy access to the city center Hotel is nice but staff cannot explain us the choices of tramway tickets (ex. should I buy short distance tocket or normal ticket and etc...) I have asked for extra bed for my kid via emails, the request had been granted as well. But the reception doesn't know and the room we had is without extra bed. Internal communication link should be improved. No room service menu available in the room although there is only limited choices and I have to go downstairs to the bar to get the menu.
Clean and recent looking hotel Our first night we had only german TV channels. The second night we had sattelite, but very limited. No dutch channel. Too bad..... Rather expensive breakfast. The Beds are too soft.
Convenient location, clean rooms, efficient staff, nice bar -great hotel in general. Recommended.
We enjoyed the whole experience
it is abusiness hotel , it is not adequate for tourists ,hotel facilities are modest.
Far from city center
Friendly staff, convenience ro cologne. Very well maintained. Good dining. Everything was to my satisfaction.
Location and easy to access highway
Helpful staff. Very good restaurant (dinner and breakfast). Easy location to access from motorway. Easy connection via public transport to city centre. Car park available at hotel. Wireless connection worked perfectly
Excellent food, pleasant friendly staff with perfect spoken English. Really luxurious for the price.
the perfect service
Really good rooms. Fantastic price. Great breakfasts Location not most central, so need to use trams (5 min walk) or taxi to get to the center). The gym in the hotel very poorly equipped. Breakfasts in the morning served only till 10am.
nice hotel with good breakfast we book the room with breakfast and internet wi-fi, hotel staff refused to gave wifi, charged 17euro per day
Nothing specially mentioned I had a problem in internet connection. Two staffs were kindly answered in phone converesetaion, "Yes, I will check to solve it". However, nothing happen in next 2-3 hours. Thus I directly contacted the provider. It was really disappointed.
service was excellent and the rooms were great
Staff were very friendly and very helpfull.The location was perfect. The room was fantastic and the meals were excellent. Very Happy and really cound not fault anything
There was nothing to like about the hotel. It was no more than acceptable in general. Location was not great for tourist. There are practically no restaurants nearby and when the hotel charges 23 Euros per person just for breakfast it makes for problems. Also there is no where to park other than the hotel parking which they charge 16 Euros a day.
Great location, not far from the centre. I recommend it especially for travelers with a car (a spacious parking).
We are muslims, and came during holy month of Ramadan. The very lovely staff prepared for us breakfast at optimum time for us and generally were very careful and helpful . the distance from center was quite a bit more than it was written on the booking website.we can say twice longer.but still it was not so far from the center.
The quietness No
First of all, the staff was extremely welcoming, friendly and helpful. The room was very spacious and clean.Breakfast was excellent (cappuccino buonissimo), in a very festive and warm atmosphere. The hotel was conveniently located in a very quiet area, easy to reach and very close to the subway (a few stops away from the city centre). Overall, it was a great experience and we would definitely go there again!
Quality of bedding and cleanliness, proper working shower etc., good food and fullbreakfast, friendly staff Room smelled of smoke, although we booked non-smoking there has been smoking before in that room and smell was still around
Location it's not bad, though it's a bit distant from the centre. The area is calm and quiet. The staff resolved all the problems that we had and was very helpfull. The air conditioner it's powerfull, the breakfast it's very good, and the parking very good for the 8 euros per day, that we paid - with a closed box for the car. May be this hotel it's nor 4 stars, but 3,5 stars, though the breakfast was 4 stars. The cheapest room was very small and we had to changed for the double comfort and pay a little more for it.
Just outside the city center in a quiet residential neighbourhood
The hotel itself and ofcourse the city of Cologne
This hotel is very convenient if you arrive in Cologne by car as it easily accessible from the major roads and has secure garage parking (which needs to be booked in advance). We had a large, quite and very comfortable room. The restaurant was rather stronger on quantity than quality.
The room is so big, spacious and clean. The receptionist is very accomodating and friendly. The hotel is very frightening coz it seems like an old hospital. There is lavatory in the hallway, a butterfly door commonly used in the hospital, and a hanging lamp in the room which looks like a light used in the operating room. The place is very silent and the hallway is very dark at night. We don't know if we are the only guest that night. The Hotel must have a lobby for the reception of guest. I felt like there is no attendant or receptionist at night coz when we check out early in the morning, we will just drop the key in a box. They need to redecorate each room to make it a hotel ambience.
Only had to spend a few hours there and it was close enough to our main venue (purpose of our visit) Being woken up 5 times between midnight and 2am by individuals trying to get into room and 'banging' on the door, shouting and being aggressive - asking us to vacate room as we apparently 'weren't supposed to be there' despite all booking confirmations, etc. (We will be complaining about this separately).
good large rooms well serviced. fridge cooker v.usefull. good value and much nicer inside that the dull exterior would suggest. staff excellent location not so close to city but only 15 min by train station closeby. hotel looks dull from outside. opening times for reception only from 3pm so beware early arrivals
Bright, clean, quiet room with kitchenette facilities, close to bus stops and S-bahn station. Nothing which I didn't like, but visitors should be aware that this is very much a budget hotel. Reception staff attend for very limited hours (I did not actually see them at all) and there is no restaurant or bar, no internet or other services. But everything can be arranged by phone and I was happy here.
Nice rooms and helpful staff. Reasonable price. Place of hotel is only 5-10 minutes away from central of Cologne. There is a statement in web site that hotel has no internet access, however this is wrong because hotel has wireless internet connection.
Good restaurants in the close neighbourhood - Parking places easy to find. No breakfast possible.
The hotel was well organised, the staff very helpful. the room was clean and warm the small kitchen in the room very useful and the nearby supermarket and railway station ideal. The small kitchen in the room and the nearby railway station and supermarket.
Woman in hotel who showed us our room spoke good English. Hotel room was reasonably clean although decor and facilities are very very basic! Water can get very hot - if your prepared to wait. Has a kitchenette, with a small cooker and fridge - although cutlery was very limited - 1 fork 2 knives a spoon and a spatula! Kitchenette is required as the hotel has no resturant or bar or any facilities. There is a subway opposite and a lidl just down the road slightly. Not far from S-bahn station for travel but this only runs til around midnight so no nights out in cologne possible unless you get a taxi back. Hotel is in the middle of what appeared to be an industrial estate. Was concerned about the security when parking the car. Entrance is at the back, down some steps into the basement, through a rotten wood door. Can not get into hotel until 3pm as the reception is only open a few hours a day. They then give you a key to the door at the rear and to the room. Entrance hallway is dark with water pipes going above your head and very old decor (even after the so called refurbishment). Walk up a number of flights of stairs, past a fire alarm point that says out of order with the emergency glass smashed on it - so didn't feel safe in the event of a fire. Hotel seemed to be shared resisdence with some rooms being hotel and some being privately owned
very nice welcome, room was good size and clean we could smell that people were smoking mariuhana and at the last night there was a smell we never smelled before it was very horrible
It was a nice stay, and if you want some facilities, specially a kitchen I recommend you to stay there.. No internet free acess. It's necessary to buy a telekom that is not cheap.......
Close to the station.Had Smoking bedrooms.Quiet location. No bars or food available within walking distance.
The hotel was quiet, but I guess fairly empty. There was free internet in the reception which was handy. It was not clear that the reception was across the road. It took ages for us to find it as it was not signposted. The cleaning staff just barged in the room in the morning while we were still dressing. The room was in the basement, so it was very dark and the view was mostly of a concrete wall and some stairs. The bedding wasn't adequate - the duvet was thin and the pillow was hardly even worth having at all. I'd definitely say this is only suitable for business trips - there's nothing in the local area. Luckily we were only there for one night for a gig in the local area, so it was fine.
Reasonable price, flexible approach to our two young children (extra bed and so on), pleasant and friendly staff. Could have had two keys because the always locked outside door is inconvenient. I did not ask for another though, and should have done.
The staff is very nice, the room was way too clean, maybe because they have just finished renovating. but notice the following before booking: they do not accept cash, well they did in my case but usually don't. I slept like a baby in this hotel, even better than I sleep at home. maybe it's the bed, the orientation, or some "room energy" thingy, me and my 2 colleagues had the same impression
It was convenient to my place of work.
Not much Beds uncomfortable and room gloomy
Good breakfast menu No wireless internet, no international TV stations
Low price compare to the others since it was fair time in Dusseldorf
The hotel was only eight min on the S Bahn to the city centre
Value for money