Pros: Yes, super positive & friendly service.
Cons: The shuttle from the terminal runs less frequently than I expected. I did not notice an attempt to encourage travelers to distance themselves. Only the driver was distanced because the front seating area of the bus was roped off. Travelers entered & exited the same door. Most seemed to be cautious of others but there was no direction or facilitation from the staff regarding safety & occupancy limits.
Cons: Car said routine service needed soon kept coming on. I just ignored it. But it bothered me.
Cons: The keyless push button driving system was a new experience for me. Didn’t really care for it, but I had no choice had to use it.
Cons: Wash car
Pros: All employees at the Oklahoma City Budget were friendly and accommodating.
Cons: Everything was great!
Pros: Staff was friendly but unable to help.
Cons: There should be obvious disclaimers that the rental agency cannot accept debit cards. I ended up spending double for a rideshare service and not using Budget rental at all.
Cons: Mud on front seats and all over back seats. I asked staff to have Don the manager to call me and he never did. My number is 817-609-5333
Pros: Good customer service.
Cons: Ordered a luxury car; got a Nissan Rogue because they didn’t have enough cars. What’s the point of reserving a type of car when it just become Car Roulette. Had to use a toll road, asked two different employees the best way to handle it, got two different answers. Finally asked if I should use pre pay va getting gas on my own - told them where I was going; employee suggested pre pay saying “you will use a full tank,” for the round trip. Used 1/3 of a tank.
Pros: Staff when picking up and dropping off were both great and quick! Price was awesome as well. The car was. Lean and drove perfect! Could not have been any better in service and staff performance
Cons: Nothing at all
Pros: The people working for Budget in Oklahoma were awesome.
Cons: I can’t think of any improvements.
Cons: Car had been smoked in and smelled horrible. Otherwise it was a good experience.
Reserved Compact Car, was given a Pickup
Cons: Explicitly reserved a compact car for the gas mileage as I knew I would be driving a fair distance. When I arrived to pick up my reservation, they asked if I would like to upgrade to a SUV model for an additional 8 dollars, which I declined. After declining, I was told that they only had a truck left so I would be receiving a "free upgrade". So they tried to get me to pay for an "upgrade", then received the same car anyway since it was the only one left. And ended up having to spend a significantly increased amount of money in fuel charges that I was specifically trying to avoid with the compact rental...
Compact (Nissan Versa or similar) is the most frequently booked car hire type from Budget in Oklahoma City.
Budget has 4 car hire locations in Oklahoma City. Take a look at our Budget hire location map to find the best car hires near you.