Pros: Friendly staff. Nice car
Cons: Nothing. Everything was great
Pros: Staff was very friendly picking up at Sacramento Intl Airport, not so much at the dropoff in Phoenix
Cons: Car had an odor to it like someone had smoked a pipe or cigar in it.
Cons: I had a reservation but when I arrived at the counter it took 40 minutes to get to a counter attenant, they took 10 minutes to get my paper work, then I had to wait 20 more minutes for the car - more than 1 hour to get a car - UNACCEPTABLE.
Pros: The car
Cons: A receipt after drop off
Pros: The car was very clean and comfortable.
Cons: Staff at the pick up counter was rude and not helpful at all. I had to wait because they did not have a car available. They first asked me if a specific car would be ok, not telling me it was a lower category vehicle (I had to ask if it was the same category).
Cons: Lady at counter was rude and basically told me if I didn’t buy additional coverage they would be coming after me for any damages. Very pushy and felt like I was being sold by a used car salesman. Will not be renting from Avis again.
Pros: Easy to reserve, great price, easy dropoff, great car, lady was super helpful
AVIS one way rental
Pros: Attendant was very courteous. Presented me with alternate options as my initial reservation didn’t work.
Cons: The fact that I was not informed that my drop-off destination Would be closed for the day. Hence the alternate options. But the cheapest option was $75-80 more than my original reservation. I opted for Uber.
Pros: ease of pick up location.
No customer service
Pros: not much
Cons: Did nothing about the car smelling like cigarettes when I reported it
Pros: Everything was perfect from picking up car to dropping off. Smooth as can be. Great customer service and very friendly. I will be renting cars from Avis from here on out.
Great price and great experience
Pros: The price was about $100 less than other venders. We received a Cadillac for the price of a Impala.
Standard (Nissan Frontier or similar) is the most frequently booked car hire type from Avis in Sacramento.
Avis has 4 car hire locations in Sacramento. Take a look at our Avis hire location map to find the best car hires near you.