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Location is great for shopping and downtown restaurants. Bath was in need of updating. Very limited parking lot. First floor check-in area was cramped, cluttered and needed updating.
Location, accessibility, value for price, helpful staff, clean and comfortable rooms False fire alarm later announced as a drill at 5:30 am.
The staff at the front desk was very friendly. They just smiled and welcomed us back when we were in and out all night with a big group of friends who also had rooms.
The king bed was comfy, and the balcony was neat (though I'd get more use from it in the summer months...thought for next time). I found the amenities more lacking than I'd expected. I was pretty sure I saw cable TV listed, but the remote control's guide feature didn't work, and there weren't many channels. There was no mini-fridge; I thought those were pretty much standard in any hotel above "motor lodge" class. The toiletries (shampoo, body wash, etc) came out of dispensers). There were only a few cheap plastic cups in the room...so cheap that two of them were cracked and unusable before I even got them out of the plastic wrapper. I also expected parking to be included; instead, it was an extra 12 bucks. That's not awful, but for $100 a night you should be able to toss in parking.
Location Staff was rude and unprofessional, not to us but witnessed towards another guest. Hotel is old, outdated and needs a major remodel.
aCean and well-located. Getting up in the dark to catch a plane--not the hotel's fault.
Location was great. Very close to all of the Fur Rondy activities. Staff not super friendly. Airport advertising said Ramada included free breakfast but it did not.
The staff was really great! Dirty, dangerous location.
I booked this place on the fly for a last minute business trip. The room was ~$92 and since I was only staying there for 11 hours, the price was right. The bed was comfortable. The locks on the doors worked. When I arrived at 9:30 pm, people were just sorta hanging out in the dimly lit parking lot. The car next to mine had interior lights on with no one inside. There was ~$60 in cash scattered around on the ground by the driver's door. I went inside and told the font desk attendant before she gave me my hotel key and she said she'd look into it. When I arrived at my room, I opened the door and found a pantless man laying in one of the beds. I apologized, walked downstairs and informed the front desk lady after she returned from the parking lot. crime scene. She apologized and asked if the pantless man was, "...at least good looking". I actually thought that was really funny- And this night was just getting stranger! She gave me another key and promised the room would be empty. On the elevator ride up, I got to hang out with two mildly drunk/drugged out early 20-somethings before arriving at my room. The bed was comfy but the heat didn't work. In an Alaskan hotel in October..the heat didn't work. Sigh...so I bundled up, enjoyed the comfy bed while the majority of my fellow hotel guests partied the night away. This is a weird place and if you're not up for that, stay far far away.
Great location to everything and a good pub attached to it Bathrooms need work
The only thing I didn't like was the train station is right next to the hotel.
The first room was not vacuumed and to small for the five of us. Fortunately the family didn't complain. We were only there for 12 hours and that was enough. It was just a pace to flop and to allow us to see downtown Anchorage. I should have paid the $70 more for the Hilton downtown. The woman at the front desk moved us immedistely to a larger room with a rollaway bed. She was very pleasant and helpful. She made our stay there bare able . Kudos to her.
Free Airport pick-up. Close to Downtown and Train Station. Nice little restaurant attached. Awsome smoked salmon omelet.
The location is perfect. We walked everywhere we wanted to go.
The location was great The hotel is very run down and looks to have not been upgraded in awhile. The rooms were dirty and falling apart. Wall paper in the rooms was coming off. There was dirt and dead mosquitos all over. One bed had a plywood backing on the wall to keep it tight. The lock on the door was loose.Paid extra because it was the hilton, but did not get my money worth.
The lady that checked me in was sweet and the bellmen that helped me in and out were spectacular The room was very tiny! The bathroom was even smaller! There was no ice machine nearby. When I ordered dinner, they were missing particulars from the order but did not tell me that when I ordersd
The hotel itself had everything we needed and the location was perfect for our needs i.e right next to the train station. the rooms were large and clean. The staff reception was one of the worst I had ever experienced anywhere in the world. We were not greeted for about five minutes despite the fact that they were not busy. We made eye contact with several staff however, they never came to the desk to assist us. One staff member at the counter, was too busy trying to assist a contractor (not a guest) and completely ignored us. When we finally did get service, the staff member did not appreciate that we had waited so long. Then, to add insult to injury, the rooms we had requested (adjoining rooms for our children) were obviously not arranged and it took the manager about ten minutes to sort it out.
This is one of the most dated rooms O have ever seen in a Hilton. Otherwise lean and well-run, walkable to downtown shops and restaurants.
Clean, roomy, comfortable bed. Full suite with full size kitchen stove, microwave. Location was next to train depot. Thankfully there weren't any train whistles during the night.
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The hotel is very well located if you plan on taking the Alaskan Railroad. It is also a short walk to any downtown activities such as museums and places to eat. Just as the location of the hotel is a strength it is also its weakness, in that train noise can be disruptive. There is no a/c so on warmer nights windows have to stay open which lets in the sound of trains. They do provide ear plugs at the front desk.
A great little hotel, perfect for my needs when I go to Anchorage. One bedroom suites with full kitchen near downtown. And free cookies too! No.
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This guest did not leave comments about this hotel.
Spacious room with comfortable beds and reading chairs. Great value. Second time we stayed here that the pool was not open. There were many disappointed children in the building! It takes a long time to get picked up at the airport since it's a bit far.
The fire alarm went off at 6 am
Everything is just perfect with this hotel and they are very pet freindly
Comfortable...friendly staff, mostly. Whatever they use to vacuum the carpets, it was very overwhelming and hard on the sinuses. No local food places...expensive delivery or walk a mile in the dark. No hot tub. People staffing breakfast were ADAMANT you get out at 9:30,hard place to be no car
clean and location no
We liked that it was next to the river and got to watch people catching salom. Heard the train 2 times during the night.
They let us check out at 1 pm. thanks The price was good. If it goes higher, we go to Clarion, which usually gives you more for your $ Comfort Inn used to give you a better view room during the off-season when empty rooms were available-- no more, you have to pay extra for a ship Creek view room. Breakfast was good
Friendly informative staff Not the hotel but the price you charged
the breakfast the pool was closed. the phone didn't work, kitchen was closed for room service, channel list and was wrong, morning staff was rude.
Location Breakfast room too crowded. No low cal syrup for waffles
For the location, in close proximity to local bars and such its well worth the price. great live music in the hotel bar. One of my towels was kinda dingy, downstairs door from parking lot wouldn't open I had to walk around to another door. The neighborhood is pretty rough around there. Very limited parking.
Great value!! The only coffee provided was decalf. The name on out front is for the bar/restaurant, not the hotel.. I think it needs just one strong name for the whole establishment rather than multiple names.
Before we stayed at Anchorage Lofts Hotel we read a number of reviews that said the place was dirty, damaged and otherwise unpleasant. For this reason we payed pretty close attention while we were there and didn't notice any of these offenders. We stayed two nights, my boyfriend and I in one room and his father in another. After inspecting the rooms and other parts of the hotel we only determined that it was simply old. The bathrooms, linens, floors and furniture were all clean. The service was adequate... we had no complaints. I kept trying to find something "wrong" with the place after reading bad reviews but the only thing "wrong" was that it seemed very worn down. There were paint chips off of the walls in some places, the carpet had wrinkled up, and a lot of the hotel seemed like it had been through partial renovation. Everything was clean though, and everything worked in the rooms. I would say that if you're looking for a "fancy" place to stay, this doesn't quite make the cut, but for the price compared to the other hotels in the area it was definitely satisfactory.
The bed was comfortable... Thats about all the pros for this hotel. Hallways were dark and barely lit, entire hotel smelled like mold or just downright disgusting to the point where my 2 year old daughter kept commenting on it. Room smelled just as bad even with the window left open the entire stay. I suggest you take your business elsewhere, the puffin Inn is cleaner, and cost about the same.
Really great hotel that is central to exploring the historical areas of anchorage. The next block over is the statehood monument, city timeline, local history displays, giant carvings and statues, Alaska mint and photo ops. Also, shopping for local specialty items is all right there. Great breakfast!! Seemed mostly homemade, too. Long walk to room on super long hallway.
I enjoyed the downtown location near quite a few excellent places to eat. I did take a cab a few times to midtown and the University and the front desk was very helpful in arranging my cabs.
Nice beds and towels Moved to two different rooms. First room the refrigerator was missing. Second room, refrigerator did not work and our food spoiled. Then we went to the pool. Apparently the pool was "under construction" so it was closed indefinitely ...the refrigerator and the pool were the primary reasons we booked at this hotel.
It was a decent place. I was a little worried after reading the reviews, but I was happy with my stay. There was some remodeling work going on but nothing that I was concerned about. The staff was friendly and the rooms were clean. A little disappointed the pool was under construction!
Cleanliness, Spaciousness Parking tight. No local control for temp.
Nothing Hotel is terrible.
I DID NOT STAY. checked in, sketchy area of town and people hanging out in parking lot. No elevator, 3rd floor walk-up. Dirty room, paper thin walls and beeping smoke detector next door. I left after 30 minutes and went to a different hotel across town.
These are 1bdr apartments no a traditions hotel. Full kitchen, living room, bedroom. Lots of room for 2 people. Pretty central location, easy to get from there to anywhere in town you need to get to. This wasn't a problem for us but might be for others. There is a railroad track near by, so there are train noise and there is Merral Field close at hand so there are small air plane noise too.