Cons: When we picked up the car it was only half full of gas. We also we're not able to rent car seats for our twin two year olds. The counter person was pleasant but less than helpful. When we returned the car the counter person was awesome. I wish car seat rental options were available when reserving the vehicle.
Pros: Staff was wonderful
Pros: The staff at pickup and drop off were very friendly.
Cons: Everything was great.
Cons: I reserved a mini van 3 months ago and when I went to pick it up they didn’t have any. They gave me an explorer. That’s not what I needed. I needed a mini van. We had to change our whole vacation and it was terrible!
Pros: Polite, prompt, clean, less expensive. Very nice.
Pros: easy pick up and drop off, friendly and helpful staff.
Cons: Old car, a bit musty and dirty.
Vehicle not available
Pros: I reserved a month in advance hoping to get the caravan reserved. They upgraded me to a pickup ( since I had a large item to transport) with a dis pint for not having available what I needed. They were very sincere about helping me get what I needed to replace the caravan
Cons: The vehicle I reserved not being available when I had requested it a month in advance.
Pros: The car was great
Cons: Found out upon my return that the car assigned to my car rental agreement was switched with another person who had my same last name, and I had his. This placed several holds on my credit card for entire payments for a more expensive car than mine.
Pros: Good price online
Cons: It said unlimited miles on line. But they had a limit of 750 miles for a week rental. I canceled the rental.
Any Chevy is not an Altima
Cons: Ultima or similar was a chevy malibu... there were much cheaper offers for chevy rentals on kayak. I went with Alamo to have a nicer car, but did not get it.
Pros: The free upgrade.
The additional reminder emails
No hidden charges
Clear explanation of charges
Cons: The pair of car keys were fixed together. Uncomfortably bulky in the pocket. They should be able to be separated.
Cons: Car was very small for the cost
Alamo has 1 car hire location in Fort Wayne. Take a look at our Alamo hire location map to find the best car hires near you.