Xi'an hotels in Xincheng

Pros: Good location, the staff, and comfortable rooms. Great stay!

Cons: Nothing to highlight, really pleasant stay

Pros: I have a suite room. Room is very well maintained.

Cons: Nil.

Pros: Room was nice but the heat and stuffiness spoilt my entire stay :(

Cons: The room temperature could not be changed!! It was steaming in the room!

Pros: The swimming pool was great and the food was good.

Cons: The staff except for one excellent person were not very helpful or knowledgeable

Pros: Fabulous hotel for the price charged.

Pros: They upgraded our room .. to a deluxe suite ..it was a great experience .

Cons: It will be better if they have more variety of continental food .. as we can’t eat authentic Chinese .. but we eat non-veg . Even then we could not eat much in the breakfast .

Pros: Big room. Comfortable bed. Close to metro. Nice receptionists whom help us few times.

Cons: Noisy room near ours; the isolation seems not be enough for noisy people. Non-smoking room but smell of cigars. Mosquito during one night.

Pros: The staff were excellent and very accommodating, Food was good, location was good for us. loved the greeting when we arrived and the staff were very friendly.

Cons: nothing It was all very good. tours were good.

Pros: Big and quiet room, comfortable bed, good location close to metro station. Kindly given a gift of fruit and wine as birthday gift. Reception staff efficient with organising taxi.

Cons: Breakfast and dinner buffet ok but not good considering the cost. WiFi stopped working for hours and when staff were asked about this, they would say only that it "maybe wouldn't work for a long time." It was eventually fixed, but it was a lot of hassle. Whilst staff tried to be helpful, continuous phone calls and knocks on the door to apologise were an unwanted and unnecessary disturbance of the peace. Staff not as knowledgeable with tourist info as expected.

Pros: Amazing hotel. Next to subway station. Very clean and friendly stafs.

Pros: Clean and comfortable. Very close to the subway (a plus). Most staff spoke English and they were very helpful and professional.

Cons: N/A

Pros: I like almost everything including the breakfast

Cons: Still feel the smoke coming from the AC duck even I reserved a non-smoking room

Pros: we had a great stay here, definitely we can recommend it, wifi was working well, excellent breakfast, free upgrade to better room

Cons: staff was helpful but they need to work on their english

Pros: Walkable distance to the City wall walk & Yongxing Fang.

Cons: Room temperature was controlled . Room became very hot, no ventilation . Can’t sleep well when too hot even tho they gave us the cooling fan. Breakfast is not so tempting.

Pros: The staff was friendly

Cons: The rooms are very outdated and rundown. The breakfast very expensive. Food is very expensive. Rooms are not comfortable and not clean

Pros: The breakfast buffet was good and we upgraded to club level which was lovely.

Cons: The rooms are a bit dated and are older.

Pros: Great location, staff, and room. Having several restaurant venues on the same property was convenient.

Pros: It all worked out in the end but my wife cut her foot on a carpet staple that came up through the floor. It took about 30 or 45 minutes to resolve and we needed up getting club access but it was pretty frustrating. Location was good. Unfortunately the great bar in the next door legend hotel was closed. Would likely stay again.

Pros: The room was great! Very clean and neat. Delicious breakfast!

Pros: Breakfast selection was great and facilities and ambience of the hotel was excellent.

Cons: The suite was a bit run down, perhaps due for a little makeover, especially the pantry/kitchen area.

Pros: Bus stop and subway station very close to the hotel. Many shops and cafes along the main street around the corner. The muslim district is not far away - a good opportunity to taste local food.

Cons: The hotel does not suit the four stars category. Everything in the room is very old and not clean, especially the carpet. The window obviously has been NEVER cleaned. The sewage water in the shower accumulated at one side. The most unacceptable was the condition of the the restaurant: dirty old carpet-covered floor, tables with table clothes washed probably several weeks ago last time, distastful and cold tea and coffee. The meal variaty is poor for the annouced category of the hotel, and all the meals are from the chinese cuisine: it means, in this sense the hotel is NOT an international one.

Pros: Location is great, metro station right at the corner, and walking distance from Zhonglou. Practical and comfortable room arrangement.

Cons: There is no telephone at the reception, they cannot make a call to inquire for you. Staff was not too bright. The hotel is a bit old, that would be no problem as long as it is well maintained, but we had two rooms and they were dirty. The shower gel was watered. The ventilation system was bad, I could smell it if people were smoking in other rooms. Our rooms were reeking of previous smoking too.

Pros: Clean room, helpfull staff

Cons: Staffel speaks very little English.

Pros: nothing I like

Cons: 1. Not even 3 star hotel (your web rate 4 star) 2. It·s name same as a famous shanghai hotel that will fool lot of people 3.real bad in everythings 4. will not go anymore

Pros: The room itself was very nice and spacious, and the property was close to the Muslim Quarter, many restaurants, and the bell tower. I liked the restaurant connected to the hotel as well— delicious and affordable.

Cons: Where do I begin? Our taxi driver had a hard time of finding the hotel because I guess they’re in the process of renaming or something because all their signs call it the Waystar hotel instead. When we first arrived at 5pm to check-in (surrounded by tons and tons of Caucasian foreigners), the front desk people, despite working at a hotel with the word “international” in its name, couldn’t speak a lick of English. I don’t mean they couldn’t converse. I mean they didn’t know basic words key to their jobs like room key, laundry, and toilet paper. On the bright side, they did try and communicate with us using google translate rather than completely ignore us like our hotel did in Beijing. However, one of the first things they tried to communicate with us was “We Change you to standard room, ok?” We are 3 grown adults who booked a 3 bedroom family room like 5 months prior. I replied in google translate, “We want 3 beds.” They shuffled around for a while and made phone calls before telling us to wait in the lobby because they were currently cleaning our room. Reminder, it’s 5pm and they’re JUST NOW cleaning our room. In total, we had to wait about 30 minutes from it all to finally get to our room. The room itself is pretty nice, but there’s no where to hang towels and we were only given half a roll of toilet paper with no replacements in our bathroom. When we ran out, we combined it with our trip to the front desk to get laundry detergent to use their laundry machines. They told us a bellboy would bring up both in 5 mins to our room. We wait 30, nothing. We go back down and try again. Same response, same result. By that time, it was too late to do laundry (as there’s no dryer so you have to hang your clothes to dry and the laundry room closes at 10pm). So we asked the next morning before our tour. After we returned 8 hours later, the toilet paper was in the room, but not the precious laundry detergent.