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Ideal location with fine rooms and exceptional stAff
location, high standard
Ideal location for Riga old town.
the locatoin the staff the breakfast the standart room is small......
WIFI do not good in some of a rooms Sometimes smoking rooms you get instead of non-smoking
Excellent location, just 2 min walking from old town. underground car parking included in price. The room was spacious and comfortable.The hotel and room was nice and clean. Also quiet, there was wedding party in restaurant during the night we stayed in hotel but we could not hear any noise at the room. Nice hotel!
Staff spoke good English, and were generally very helpful. Breakfast was terrible. Room was small, and looked onto a power unit. Although I paid for a double room, I only got a single bed !
Atmosphere and style, pictures on the walls, smiling and welcoming staff, cosiness and good reputation, no haste and too much people around I do not like body cream in the bath-room
style, comfort, restaurant & libary
Comfort. Breakfast. Location.
Room interior - Bathroom- I usually stay to this hotel 3 times per year since 2000. It is not a 5 stars hotel, there is no lagguage servise at the entrance and to the room. It was raining and no umbrellas at all for clients - Service decreased expecially after taking over from Radisson. Do not know If i will stay here next time.
staff were very helpful. Room comfortable, clean and warm. Excellent breakfast. close to everything. Evening buffet lacked variety and not very hot. Dining room lacked atmosphere.
Good location, there are Turkish sauna, stream bath and small gym facilities those are almost always empty – very good for relaxation. Additional advantage is tea/coffee availability during all day. Evening meal (choice is limited, but quality is very good) is also included in the room price and this allows to save some money. Room is maintaining in typical ascetic style. It is fine, but I would prefer to see it better equipped. For car parking you should pay and it is not in close vicinity of the hotel. Overall, I would say: “You get what you pay for, perhaps even more”.
Location, public areas Standard room is quite plain and small, but good value
The hotel is an excellent combination of an historic builing but with a modern sylish and cosy interior. Cant fault it. Nothing
Good location and quiet. Nice breakfast. Poor furniture and very few facilities in the room. Room not cleaned for 4 days we were there. We had to ask repeatedly for clean towels until we got them. Bathroom drain blocked and bedroom got flooded.
Value for money was excellent. Very good hotel for a very good price, near centre.
location, breakfast no lift
Included dinner, free coffee and fruits in reception noisy street under the window
Central heating was turned off! Room and bathroom were cold.
The situation of the hotel, survice
the location is splendid, the breakfast very good
The hotel was modern, clean, quiet in the corridors and therefor the rooms too and we found it safe I missed toilets/bathroom in the staircase and lobby area. Not even in Sky bar did I see a toilet near the elevator....
nice sky bar, near to city
night club voodoo no
It is too big and a lot to walk to get from the lobby to the bedroom on wing 6 The bar on the 26th floor was very noisy and full
great breakfast, great view from the Skybar.
Spa old tv
good breakfast, good views from the window, good location.. all is ok
We booked twin standard room but asked for double and they provided us with better double bedroom at the same price as twin. The interior and exterior design of the hotel is very good, the atmosphere is nice, the barman at the bar is great - he makes better cocktails than at Sky line bar! The bed is very comfortable, the bathroom was always clean. We spent 10 days at this hotel and never had any troubles. The breakfast is very good with big variety of various kinds of food. Despite the hotel was full at the time we were there we never heard any sounds from neigbours. It was a little bit dusty in the room (shelves, table), so it should be better cleaned. Otherwise everything is perfect!
The staff were all excellent and were keen to help at all times and spoke English. The breakfast was very good.
Everything excellent! Horrible coffee: after two weeks travelling the Baltics this was the worst.
Very nice location
New, clean Poor breakfast, room service not ip to the level, ot really right in the very center, takes a walk (on a rainy weather doesn't seem to be so near from the main sightseeing)
breakfast, room and staff no pool- having to pay to use the pool at the sister hotel
Nice looking rooms, good and helpfull staff Paper thin walls, you can heer every sound from all the rooms around you. Had 2 very bad nights' sleep
Staff were very helpful and friendly. As a single woman, I found it a pleasant and safe environment. Nice area of Riga with park opposite. Although not in Old Town, I found that a bonus as not overrun with tourists outside. Not so much what I didn't like, but just that large tour groups do stay here and one morning at breakfast over two hundred Americans. Staff worked very hard to keep supply of food going and tables cleared. I was here for six nights and this only happened one morning.
Very clean and cosy. Magnificent breakfast. Fast room service. I surely recommend this one because it's a great buy for this money. Minor thing - if you stay not alone in the room there would be some privacy matters because bathroom has a glassdoor. There were no booking.com reservation when I arrived, but I was lucky they had room I wanted and I showed them my confirmation so everything worked out great. Parking cost me 18$ for the night and at the morning park-machine didn't take my card, which I used minute ago to pay for the room, so I had to come back at the reception.
Everything was excellent. None.
I liked the location of the hotel. It was easy to explore the centre of Riga on foot from this hotel. I found my room rather small and the bathroom with its bright lighting rather intrusive.
First and foremost the staff were delightful. They were friendly, helpful at all times and very welcoming. It was one of our birthdays during the course of our stay and the hotel sent a complimentary piece of cake to our room as a birthday treat which was a particularly nice touch. The rooms themselves were spacious and the heated bathroom floor was a real luxury.
1.Big, comfortable and nice rooms. 2.The dining is very tasty as in the best Michelin restaraunt. 3.Evening service.
I really liked the hotel, staff helpfulness. However, as the level in hotel where they self-level building that is not exposed on Sunday the restaurant is a great lack of respect for guests. And surely I am not convinced that the explanation of staff in Riga, most restaurants have stopped running on Sundays.
First class service! Very central location, walking distance from all interesting places in Riga. This historical hotel with luxury atmosphere snd very new facilities (spa, swimming pool etc.). I looked for real Deluxe class hotel with swimming pool to relax , it's so important for me. And I have found it, it's Gallery Park Hotel! Especially I would like to say several words about Restaraunt: all the meal is the Art Object (very creative decorated and tasty). Everything exceeded my expectations. I recommend all to stay only in this hotel in Riga.
Great value for money and staff ameinable, even giving us breakfast when we were late. Missed the roaring fire they advertised!
Nice vacarion. All the sightseens are so close. Great polite staff. tasty breakfast. Free internet in the bar.
At the beging it looks like a hostel, not a 3* hotel. The way from the street to the reception is terrible. And stressfull. No more time. Even for the half of price!
Comfortable rooms and beds, nice bathroom, free safe parking. Original feeling of old city-building. Breakfast was a bit disappointing. The first impression when you enter the hotel in the staircase and the lift was a bit shabby but the rooms were really nicely renovated.
Location We ordered a double room and parking. We were given a twin with the words that other rooms do not. I had to swear, as a result we got booked, but the car had to be put on another parking lot. Service personnel estimate is very low. On the morning were asked to fill a thermos with boiling water. We were given a cup to draw water from the boiler and sent to another floor, but the water in the boiler was not there. We are indignant about this. In response to a girl in their own language openly rude to us and asked for water 4 lvl!
The staff was friendly and helpful, and the buffet breakfast was excellent. Also, the hotel's central location. Finally, the interior was bright and tasteful, good renovation work. Maybe the blankets could have been thicker. They looked (and felt) like they'd been there at least since the Perestroika. We're not picky, but blankets were the one thing that disappointed us during our otherwise wonderful stay at Laine.
Very comfortable for this price catergory. Very quiet. Very clean. Free use of computers with internet.
close to the old city, nice breakfast
Wireless internet in the upper rooms (6th floor) - signal was very weak
Quiet Hotel, nice Personell, good cleaning, no real complaints Thought i was without warm water the first days, have to let the water run for maybe 10 min before it got warm. rooms a bit worn
Helpful and service-minded staff. Squeaky floor in room 402.
It is a really nice Hotel in a quiet area near the old town.
Quiet environment with good wi-fi connection. No shopping centres close by.
Friendliness of staff and willingness to solve all your problems
The staff was very friendly, breakfast was good and the room was comfortable, especially the bed was very good, we slept well.
Friendly staff, nice breakfast, good location
Friendly staff, affordable, clean facilities, tasty breakfast, decent location. Please stop recommending those cheesy, fake, kitschy Lido chain restaurants to your guests when there are so many other options available in your great city.
The hotel staff was incredibly friendly and accomodating and spoke English very well. The hotel was extremely well maintained and located in a blissfully quiet courtyard setting. The breakfast was simple but very nice with great coffee. They even supplied umbrellas for us. We loved it.
Very friendly owner, employees; they all speak English. The rooms are more modern than one expect from the website. At first I didn't like the street where the hotel is, but then I entered the court and the hotel was in the back with a little terrace in front. It was quiet. There were some very good spots in the neighbourhood like a bluesbar, Albert hotel with the lounge bar, 2 blocks further some very nice restaurants and terraces. 2 blocks the other way a nice theater with restaurant and terrace, 1 block further the Reval hotel with its sky bar on the 26 th floor, nearby public transport. I can really recommand this hotel if you want a personal touch. I cab't think of anything.