Lacation, ease of access, secure parking
Large room, free breakfast, and free parking--gotta love that. The bed was so squeaky that we couldn't get to sleep for all the noise and our laughing. Get a new box spring, for heaven's sake!
Price-quality ratio was excellent. The hotel and the room we had were clean and comfortable. The breakfast was the suprisingly excellent - they had a wide collection of everything. The location was better as we had expected as the trams came almost non-stop and took only a few minutes to the centrum. The staff was very friendly, too. Good parking area. Only as we called to the hotel for the first time, a man who answered was not a good customer servant and unfortunately gave therefore a bad and not correct image of the hotel. The only bad thing during our staying was the massage I took in the hotel. I couldn't enjoy it as the woman massaged with her knuckles and it hurted almost all the time. My muscles were sore for many days after the massage. In a luxury hotel, I would expect that the massager would have a proper education and touch.
position. helpful staff in reception bar and ground floor restaurant rather dark and lacking in atmosphere.
Brekfast service Lobby bar, not enough comfortable
Price Too far from city center for my needs.
room service is very slow, the first time they just forgot to pass on our order...
Good atmosphare, pleasent staff. All was nice. Fitness centre was under reconstruction
We like the location of the hotel, good public transport to the old city, to the beach and the airport. Clean room, good bed, shower very fine, nice free view. Good reception. There is always some noise, like the airconditioning and air-refreshing in the bathroom.
Hotel staff and their concern. Standart room and the wardrobe are so small. Foods for the breakfast can be better.
The beds. I slept like a lamb. It was being renovated, so the view was obscured, but that was the only thing.
interior design, good choice for breakfast, professional staff, location sigar smoke from the Pils Bar fills out the entire lobby, including reception, very unpleasant fact for non-smoking or allerrgic or pregnant guests, strong conditioning of the bar area needed!
Beautiful hotel, charming staff, great food, superb location. I can't fault this hotel in anyway. Riga very nice also!
Genuine and friendly attention and service starting at recepion,extending to the restaurant and the smokers accomodatig bar and ending with the helpful porter .
the staff were excellent breakfast disappointing for this class of hotel
The breakfast buffet was wonderful. We thought the location was one of the best in Old Riga. The room could not have been better. It is not something we did not like, but we wish we had realized how formal their dinner restaurant was. Men in the restaurant were wearing tuxedos and we did not pack anything dressy enough to eat there.
Staff were courteous and attentive, the hotel was attractively but comfortably decorated and furnished, and the rooms were comfortable and well equipped. The location is superb. Unfortunately, I chose to stay on the weekend when the bar and main restaurant were closed for refurbishment. It would have been polite to let me know about this before I made the booking.
Hotel staff was the best.
Felt comfotable after 5 minutes of arriving at teh hotel both of us were knocked out by the relaxed atmoshere and design of the hotel.Enjoyed every minute. Only one problem the noise of shouting early morning in the street. But the windows had proper noise reducing insulation, I can't see what more could be have been done....
Location, building, facilities (except minibar), and first of all the fantastic breakfast. Minibar out of order - reported at reception - no repair in next 48 hours
Staff spoke good English, and were generally very helpful. Breakfast was terrible. Room was small, and looked onto a power unit. Although I paid for a double room, I only got a single bed !
location, high standard
Ideal location for Riga old town.
the locatoin the staff the breakfast the standart room is small......
Ideal location with fine rooms and exceptional stAff
style, comfort, restaurant & libary
Room interior - Bathroom- I usually stay to this hotel 3 times per year since 2000. It is not a 5 stars hotel, there is no lagguage servise at the entrance and to the room. It was raining and no umbrellas at all for clients - Service decreased expecially after taking over from Radisson. Do not know If i will stay here next time.
WIFI do not good in some of a rooms Sometimes smoking rooms you get instead of non-smoking
Atmosphere and style, pictures on the walls, smiling and welcoming staff, cosiness and good reputation, no haste and too much people around I do not like body cream in the bath-room
Excellent location, just 2 min walking from old town. underground car parking included in price. The room was spacious and comfortable.The hotel and room was nice and clean. Also quiet, there was wedding party in restaurant during the night we stayed in hotel but we could not hear any noise at the room. Nice hotel!
Comfort. Breakfast. Location.
receptionists was very kind. breakfast was awful
Staff was nice and location excellent for dog show "baltic Winner 2010". Parking garage was a huge advantage, but was not too easily accessed from within the hotel (many stairs and doors) The bed was too soft for my taste. I never got the answer regarding the price for a dog, which ended up being quite high (for one dog half room rate...practically the dog costed as much as a person in the room...)
nice and modern hotel, about 15Min walk into town, therefore not on the frontier of the loud (partially crowds ;), the design attitude "less can be more" is nicely realized, very nice is that WiFi is available everywhere and can easily be used (no complicated tuning of the computer settings), we enjoyed the hotel that much that we stayed there a second time after traveling through Latvia & Estonia by car. just a tip for the hotel management: the staff within the catering areas (breakfast, bar, restaurant, 11th floor bar) lacks a little enthusiasm and speed.
This hotel was the best hotel in all of the Baltics. Very nice, delicious restaurants and excellent view from rooftop bar. Softest beds and air conditioning that you actually control yourself. Very close to Art Nouveau center of Riga.
Location - proximity to Old Town and Art Nouveau area; Einstein theme; lounge bar. A bit fiddly to get to by public transport
The ambience, buffet breakfast was excellent. Roof top bar had a lovely view and still was an intimate place for conversation! Small comment: A curtain/door on shower may help maintenance - floor gets wet easily
Quiet room, really good breakfast. No complaints. And would definitely stay there again. The housekeeping staff starts pretty early (by 0800 or 0830) so if you're planning on sleeping in, make sure you've put out your "do not disturb" sign. Wifi worked well and was fast enough for me to stream movies. 10-15 minute walk from Old Town. Have already recommended The Albert to several friends who are headed soon to Latvia on adoption trips.
wifi. central. no english channel tv. staff were not overly friendly. charge for late checkout. not enough tourist information and help.
Pleasant hotel, nice personal, good breakfeast - located in an interesting aerea of town.
Position is good considering the price. Rooms are a bit small.
The views from the upper floors, including the 11th floor bar. Breakfast included a good choice of food set in pleasant surroundings of the lounge / restaurant. Modern hotel.
Albert is great. I like the theme concerning Albert Einstein everywhere with intelligence. Comfort, luxurious, convenient although in budget. Best **** I ever had in such price. Nice restaurant and bar.. Superb! Excellent!
Staff was professional and courtious. There was a feeling of tranquility which was great and attention to detail was at the hotel made the stay all the more comfortable. One of the best hotels ive stayed in in Europe The breakfast could be improved - this was the only disappointment. And perhaps a jacuzzi might be a good idea in the gym
I liked the staff, breakfast and rooms. I really felt that hotel staff cares about the guestes of the hotel.
location of the hotel is perfect. and reztaurants and bars around it are just perfect. very good location and definately a butiq hotel. since the building is kind of old, heaters are not good enough to make rooms warm. so you have to ask for extra heater. sauna facility is too small and no staff to run it.
The comfort of the hotel rooms was ouststanding No international shaver socket in the bathroom
amazing location and spacious rooms..one of the best boutique hotels i stayed in..
Small luxury hotel.Only TV system was not good.There were no pay tv.Location is okay.Rooms are big and nice.Generally nice hotel but in any case it is very expensive...
everything. It is best hotel which i was nothing
Excellent room facilities and location. Staff were polite and helpful
very nicely decorated and trendy. also large rooms. i felt very good during my stay.
veru nice hotel., very central
the staff was accommodating to my family the room was smaller than i thought
I liked the excellent service, the stuff was very helpful and nice. The room was comfortable and clean with everything you need for luxury. I did not like the massage in spa, it was not professional.
Very good location, nice staff, design & comfort in the rooms
Breakfast Some rooms at the back of the hotel, they are very dark and bad. Have to change the room. But they did it without any questions.
Location, and the bus which goes to the airport will stop in front of this hotel. Internet wasn't free of charge, and so slow. And the staff was not so friendly.
The adjoining rooms for our family were perfect.
The help shown to my wife and I on our arrival at the hotel, by the hotel staff . The room allocated to us, was first class and good value for money. I think the hotel should be more precise in its web sites description of the hotel swimming pool ?.
lovely clean,modern interior, about ten -fifteen minutes walk to most landmarks. very convenient for transport links.
Having problems with the air condition in the 5.th floor we got another room for our second night, no problem. The room in the 2th floor was suprinsinly quiet eventhoug it faced to the busy street. Staff was so helpful and kind with good English. We also spend 1,5 hour at the pool and saunas. It was so relaxing! The 5.the floor was hot! Airconditions didn´t work and just outside the window were "turbins" making loud voice. And if you open the window there are no curtains to put in front of it. So we couldn´t sleep at all. So if you stay at the 5th floor make sure ac is working. On the other hand we thught that the rooms in 5th floor were very nice decorated and we liked the rooms alot.
Close proximity to historical areas. The fact that the old walls from original building were not hidden away. Food was excellent. Courteousness of staff. Absence of tea making facilities.
A very friendly and helpful staff - both before and during our stay. A nice breakfast buffet, where you can have freshly made pancakes, omelets etc., if you wish so. The hotel itself felt very cozy and the rooms as well were nice. A very good location in the midst of the Old Town of Riga. It is very nice that there is an elevator, when you use crutches. When we unfortunately locked the key for one of the suitcases into the bag there was no help to find regarding a tool that could help break ud the lock. This was a very small thing, but at the time a bit frustrating that there was no tool box available at the hotel.
old part of hotel is best as reconstruction noise from other rooms
Staff was nice, breakfest the same I have booked dbl but I have received twin :((
Flott beliggenhet i gamlebyen, kort avstand til ¨'alt'.
Quiet street. Great, central location. Comfortable bed. Nice en-suite. Friendly staff. Got exactly what I was expecting from the website. Confusion at the end as to what had and had not been paid for, but they accepted that I had already paid and took me at my word. Breakfast basic but adequate.
The location and service and food hard matress in the bed
Good service, beautiful setting handy for old town
Good size, clean, modern room. Very nice staff, good service. Nice location in the old city and in working distance to the Central station
central location rooms on front have bright lights outside,24hours of daylight,to hard to sleep
the location is fine, breakfast is good. Baby chair every morning was dirty.
Goog rooms, breakfast, stuff, reasonable price I ordered triple room, but in practice it was double with extra bad.
Nice staff, clean place, good breakfast, close to Old Riga (just over the bridge) wi-fi charge
Clean, ready to help staff Double beds were not ready for stay Poor breakfast, staff is not able to service large number of people coming at the same time to have breakfast
information given by staff about the area hotel was very good but would be better if you included a welcome pack which is expected in english hotels of complimentary tea making facilities in bedrooms
I had a good room with a good view. Windows were dirty, breakfast was poor. Coffee and orange juice were bad.
Very good hot breakfast Pretty little bed (generally it's enough for one but most hotels have bigger ones).
SPA - sea of pleasure!
The hotel had very nice services, e.g. bowling hall, gift shop, nice restaurants, wellness section etc. The rooms were very trendy and tidy. All in all very comfortable place to stay. I will come again. The breakfast was a bit disappointing. There was no "real" coffee served, only from the machine. Also bread was hard, it felt like it was a bit old. I have had better breakfasts in Riga...
Comfort, cosiness, good kitchen. Charming the personnel. All was fine.
Nice, new, lovely garden, polite service, good location in relation to Riga Airport
New clean modern hotel None
Perfect location for travellers to the Airport.Good reataurant. Perfect breakfast. The waitress in the reataurant could have smiled a little.
Location that is close to the airport (less than 10 minutes away by taxi). However, the hotel is very pleasant anyway although a bit far from the city for those who want to explore the centre.
Very nice hotel. Due to its location, if you have a car and you think of spending the night not too far away from the airport, this is the good hotel for that, as it's between the airport and the city center.
Very nice hotel
Excellent service at the reception ! Modern and funcktional room. Orange juice at the breakfast needs a tune up.
This is an outstanding hotel in all ways at a tremendous price.
Hotel was new and comfortable. The staff was quite unexperienced and young.
This hotel is outstanding including the rooms, the bar, and the restaurant. The hotel staff is excellent. They go above and beyond what is expected. Extremely helpful. Have stayed here twice in past three weeks and will stay here whenever I am in Riga.
Excelent hotel. Locate not far from city centre (by walk about 10 min.)
Relaxed atmosphere. Friendly staff. Pleasant feel to hotel
Location. It's 10 minutes walk from the Old Town. The staff is friendly and welcome. Good breakfast No shampoo in bathroom. Small gym. Sauna is free only in the morning. It's more like high-quality 3-star hotel than 4-star, but good value for it's price
Good service, confortable room, price consentanious with quality of service
Hotel staff, value for money for services we got Nothing wrong I can remember
excellent choice of food at breakfast
near centar, easy transport, floor heating in bathroom small garage, expencive garage place
staff was very pleasant and understanding :D lol havn`t got anything yet what i dont like about this hotel :)
visited city center and old town
The room was very nice and the bath 'through the floor' heating system was awesome. The breakfast was excellent with lots of choices in both food and beverages. Staff was really nice. Close to the old town - about 7 minutes of walk through a nice area full of embassies. I definitely recommend it. No complaints as our stay was great.
location Single rooms are too tiny, take double if available.
design, breakfast absence of pillows in our room, absence of slippers and dressing gown
Cosy atmosphere, friendly staff, good breakfast, very good location of the hotel (In the Old Riga) The mattress on the bed could be more comfortable.
The hotel was very near to the center (old riga) and the rooms was non-smoking rooms. The room had a huge balcony and a lot of space. Breakfast was also good
Good location. Nice hotel
Size of rooms, centrality, value for money, sauna in bedroom!
Placement in the old Riga. Design. Staff benevolence. Breakfast. Laud music from the yard.
service In shower, the curtain from water is necessary
The hotel was clean adn warm. The rate was excellent. The hotel food was nice. The hotel staff were lovely and always with a smile on their faces buit when we asked for tourist information they did not have a lot of information to give.
Nice staff and hotel in general. Not the best breakfast. Cold eggs, dry bread... But all in all okay but would expect better.
Very nice hotel, very clean and simple. No problems and was in a quiet area. would recommend.
Wonderful staff extremely helpful and friendly.
Excellent location, very comfortable hotel!
Helpful reseptionists Old tv small and without HDMI input
Nice breakfast, helpful staff, good location, everything was almost perfect. Everything fine.
modern, clean and attractive surroundings
very good location. very central, international bus terminal, train station, old city in 10 minutes walking time. friendly and helpful staff. good breakfast and very nice decoration. flood after taking shower, because of no shower cabin or curtains. very expensive bar in the rooms.
Excellent location, good breakfast which included hot dishes, large room, good value for money.
Excellent location, nice size room, friendly staff, good breakfast spread Nothing particularly negative about this place but keep in mind that this is an old facility so everything will look, feel, and smell like an old facility.
Good location, good service and nice staff. Maybe the hotel has seen it's best days. I stayed there once 8 years ago and then is was very nice, but nothing has been done to the rooms since then.
Staff very helpful ,breakfast, good ,lots to pick from.Good coffee. A place I have stayed at before,and have enjoyed. My stay was very good, 2 wonderful weeks.
You have to learn the staff to say good morning at least!
First of all, the hotel is situated in the Old Town of Riga. Also it's only 10 min walk from the railway station. The outsides of the hotel look romantic with the cobbled pavements. Breakfast is very good (especially the salad with marinated cucumbers :) ). The staff is very polite and pleasant. I'd defnitely recommend this hotel to anyone. No complaints.
Its location near the railwaystation and center old city was convenient. The general atmosphere at the reception was one of no real interest in the guest. Perhaps not the direct fault of the reception personel but the change of time was not mentioned; thus missing my transport and did I have to wait another 7 hours. The toilet was not clean on ariving. The room (5212) was large but the furnature was basic only, the fixing of one of the curtains hing loose in the wall; the general atmosphere of the room was not impressive at all. The price of the room, 90 euro, per night was out of proportion. Dinner at the restaurant and beakfast were oke.
Location definetely. Just in the heart of the old city. The comfort is ok for a travelling, but not for thoise who look for stars.And the personnel on the reception is really nice. all of them.
The breakfasts were great. The rooms were not as well equipped as I had expected, given the pricing of the rooms.
Probably the best location in Riga, friendly stuff, warm rooms and spacious, nice breakfast. Close to railway station and bus terminal, walking distance to the main square matresses could be better
Nice hotel, good staff, great location
localition and room with the perfect air condicioner the sound from the next door club
New, clean, small hotel at the center of old city with good design of space and good staff. The breakfast was excellent.
Excellent hotel, room was very nice and a good size, hotel was right in the middle of the old town so perfect location. Also, the restaurant was fantastic. Would definitely stay there again no complaints.
Nice room, staff were really helpful and friendly and the location was very central. Nothing. The hotel scored 10/10
Nice, new, clean, quite high class hotel. Sounds from the pedestrian street (+ night club) during the night.
Staff were very attentive, location of hotel central, room was large weather was poor
clenliness of the room and hotel staff were just perfect!!! I liked it very much.
Good locations. Booking price and hotel price is defferent,small problem and was problem
I enjoyed its friendly staff, excellent location and the general good design and comfort. An excellent location for a city break in Riga.
The staff was very friendly and the service was great. Perfect location right in the center of the old city. Strange that it is a gap under roomdoors to the hallway.
location bathroom leaked badly that hotel room carpet was wet. Asked for twin room and was given double. Room very tiny could not even walk around bed
Location of hotel in the old town. lack of a lift as we were on the 4th floor.
Quiet atmosphere, good service. a little too warm rooms?
The staff is really helpful (we've checked-in in 11am, much earlier than supposed to,after check-out left your lugggage in special room), the location is wonderful (Old City and railway and coach stations). Nice interior.
breakfast no maney exchange....very important if you arrived in the night and whant to eat, specially if you take wife or kids, very bad coffee
First of all, friendliness of the staff The breakfast room was small and I would prefer more to choose from at the breakfast table...
We like the hotel very much it was very cosy and very central in the city and the price was OK The beds was too small and in a bad condition
It's a nice hotel! Due to its location, ideal for people planning both city tours and shopping. Moreover it is located closed to the railway station. Hotel staff is pleasent and responsive. And the breakfast was perfect!!!
Our stay at Hotel Monte Kristo, was fabulous!! We couldn't have asked for better service!! The staff were really helpful, organised our trips, and made breakfast for us at a time that we requested! The food was superb!! Will definately be staying here again!! Everything was excellent, from the location of hotel, to the bedrooms and facilities, to the staff and food!! I stayed here with my sister, mum and 2 aunties, age range 23 to 58, and the hotel catered for all our needs!! From cocktails to cups of tea!! Thank You!!
The suite was good. Comfortable bed, jacuzzi and sauna. Service of depositing luggage is very convenient. Web was not functioning during the first day of stay. Sattelite TV also didn't work.
Good Buffet Breakfast
Very good location.
friendly, courteous, and helpful no
Reasonably priced with a good range of services. The shower water pressure was quite low on the 5th floor.
Location Poor plumbing, the shower did not work
Perfectly located, clean rooms, cheap price Was a little bit cold in the room and I do not like shower variant of the bathroom like in room# 301
it's good for quality and price, near the old town, and for visiting the city.
good location very hot - no air conditioning
The hotel is just 3-5 minutes walking distance from the Old Town. Good breakfast. Pleasant personnel. Quite a nice choice for a city trip or a week-end break. It was rather cold in the room. Rather crowded breakfast area, sometimes hard to find a place to sit.
Lovely old hotel, close to bus station and old town. Staff rather cool in manner, gave memorized replies to questions.
very near the centre. clean
Quite Internet speed
Very good welcome from staff when we checked in early,despite the fact we were 4 hours early the room was available within 30 minutes.After that good start the standards were kept to a high level Not really a complaint: we avail of your free dinner offer over two nights,but the short menu was the same both nights,the food was very good and served promptly but a change of menu would have been a nice touch
Staff was very kind and patient, food was very delicious. I didn't like so much the fact that we ordered triple room but we've got a double room with one extra bed.
very good hotel, good location on edge of old town. bus stop for airport outside hotel
Excellent room with oldtown view! Very spacious! 5 windows! Breathtaking view! Like it very much. Good staff. Good dishes from the restaurant menu. Parking. No.
Staff friendly, smiley and very helpful. The food was very good. Close to your beautiful odl town and the ministries. Also, not far from the airport.Thank you.
Great location, style, brand new, terrific price. Yes, they have a major a/c issue... The outter rooms (~90%) seem to be having major problems with eat building up and no a/c functioning effectively, causing rooms to be more like saunas. There are 2 rooms per floor that are not outside facing rooms (face attrium/lobby) and the are great, very cool as is lobby area of hotel. They seem to be in dire need to some major physical structural overview as these are only 2 month old a/c units...
Great location, easy access, convinient parking, great design, very clean and comfortable. Very friendly staff, it was possible to do late checj out, without any single problem and extra charge. Fabulous!
We stayed for 4 nights and had a room with a beautiful view over marketplace. Closeness to railway station was not disturbing at all, because with double windows room was extra quite. But the best part was restaurant on the ground floor - good prices and marvelous taste.
room cleanliness was perfect, breakfast buffet oustanding, price more than OK for the accomodation. located right in front of the station and central market, but no big deal about security
Cold in number.
The Staff of the hotel is beyond friendly - they made us feel right at home from the first minute! =) Location couldn't be better - right at the heart of old town. The restaurant can also be warmly recommended.
The staff were very helpful, the fod was excellent, and the whole experience was very relaxing and enjoyable.
We liked very much your well-qualified staff, nice location and wonderful view out of the window
Excellent location in Riga Old Town. Room was very comfortable.
Walking around, sightseeing, perfect location, many delicious restaurants nearby the hotel, possibilities to visit other place of attraction (like Yurmala) No
The most - design and location. An d staff - very welcome !Thanks a lot! Breakfast choice was pure, in my opinion.
Old town is really close enough, all remarkable places to see are also close - the hotel itself is nice and quiet which is good atleast if you wand to relax after your walkabouts around the city.
Hotel design vey nice and original. Very convenient to historic center by walk though still calm location. Staff very friendly and helpful.
location would be nice to have more internatioanl tv channel, whi-fi in all building and if not bath robe, than at least slippers))