Playa del Carmen Resorts

Very nice and relaxing! All the outlets in our rooms did not work well.

Beautiful Location A very nice resort in a beautiful location. The grounds were large enough to have lots of activity...or find quiet areas to relax

Everything. It was amazing.

Our room was gorgeous Shows were great Food was great Loved how we could walk out to 5th Avenue Most of the staff was friendly Beach was well kept Pool was freezing I felt like they were always trying to sell something to us Small pool Crowded beach Beach chairs were old- they need some serious updating!

The only thing that was lacking in quality were the bed sheets. For a 5 star resort the sheets were old and covered with pill balls. Also I don't like the fact that people get up and "save" chairs early in the morning without even sitting there during the day. The system should be when you leave the lounge chair you take your saving towel so someone can sit there and use the chair. Most of the time there were approximately 2/3 of the chairs empty just being "saved". This is not necessarily the fault of the resort but of people just being rude.

Staff very kind and courteous. Animation team is so fun. Wish it was less expensive.

This was one of the best all inclusive properties I have been to. Room, staff, food, pools, bars and entertainment all were amazing. I loved the hydro therapy as well. Plus, as a bonus, the front door was right on 5th avenue, allowing us to shop, go to bars and grab off resort food. If you are looking for a chance to get both all inclusive and experience Playa Del Carmen, I highly recommend the Royal! The beach was horrible - rocky and full of seaweed. However, as I personally hate sand and salt water, this did not bother me in the slightest. This actually made my stay better, as we stuck to the pool, bars and 5th avenue.

Everything!!

Food, service, entertainment. Everything was perfect in my opinion. Nothing

I went with my parents and husband for 7 nights. This Riu is somewhat quieter than the other nearby Rius...but you have a gold bracelet, which means you can go to any of the Rius if you want more party than relaxation. Good food, good nightly entertainment. Excellent drinks one day in a coconut on the way to the beach. Beach is fantastic. Water beautiful. If you enjoy relaxing on the beach or playing in the ocean (snorkeling, body board, catamaran.... )this is the place to go! Bring an insulated mug to take your drinks to the beach. The gift shop in the lobby is a bit pricey -much better deals on 5th St in downtown Playa. We were married in Mexico 5 years ago and this is our third trip back to the area. Have stayed at the Riu Tequila before, but rooms at the Palace Mexico are nicer and you're just 2 minutes to the beach instead of 15. First time at this resort and would return again -especially if the parent's are buying!

Hard-working, friendly staff make you feel right at home in this beautiful, newly renovated (Dec 2012) all-inclusive property. The first night we stayed, the toilet wouldn't flush properly and the staff immediately came and addressed the problem. The landscaping was mature and gorgeous, and the beach front location and new pools were a great spot to relax during the day. Buffet as always offers something for everyone. Would highly recommend this to anyone.

We stayed at Riu Palace the first week of January 2012. We had a wonderful time, stayed 5 nights. I would called a family type resort. Lots of couples of all ages, as well as families with kids. The beach area is great, white sand, enjoyed the walks on the beach. We walked to Playa a couple times (about a 30 minute walk). We loved the food. We ate a 3 of the 4 reservable restaurants, liked Krystal the best. We thought the buffet selection for all meals was very good, plenty of fresh fruit and vegtables available at all times, if your not into the meats and fried stuff. The buffet restaurant also had a themed 'Mexican' night. Definately recommend this. Just a note for the men for the dinner meals. Long pants are required, jeans are OK, lots of men wore jeans. The wait staff at this resort was second to none, very friendly, and always right there if you need something. The room fridge restocked everyday. 24/7 room service included. We will for sure be coming back to Riu Palace again, and...

We enjoyed our stay very much! The beach was great and lots of activities were offered throughout the resort. The nightly entertainment was a treat! The staff was very friendly and the service was excellent. We were pleased with the variety of food choices at the buffet and the dinners at the restaurants were excellent. Can't wait to come back!

When we arrived to the hotel we were welcomed by professional staff, had a nice/tasty glas of papaya juice and then our luggage was taken to our room by a porter. At first it was a WOW, such a nice place, the food, service, beach, etc was great. Overall the place is awesome, but one thing I have noticed being such a big company and have no security camera is a big NO NO. This place is not even close to be secure, we had to hide everything we could to a very small safe provided by hotel, but you phisically can't put there everything possible. So we heard that someone was robbed during their stay. We've traveled to other places in Mexico and never experienced anything like that. My advise to you guys, put some cameras at least outside your building, you will have less stress on having to walk around when it's raining, humid etc. Other than that, the place is great, service is as well. My favorite drink was cappuccino w/out sugar, very tasty, well other drinks were great as well, but i am...

Loved staying at the Riu Palace Mexico! The service was outstanding, especially the bartenders at the swim up bar:) The food was great, rooms were spacious and clean, and the shows were entertaining. The wristbands allow you to take advantage of other Riu properties. We loved going across to the Rui Tequila for drinks and a little dancing. What I liked best was the beautiful palm tree lined beach. Plenty of water activities available on site. The spa is really good, as well.

I would go back, this is very nice location, clean beach