Overview

Grand Velas Riviera Maya
Top Romantic Hotel

Carr Cancun-tulum Km 62 Municipio de Solidaridad, 77710 Playa del Carmen, QR, Mexico
+52 984 877 4400

AED 2088+

Overall guest ratings

9.6/10 Excellent
Based on 757 reviews

Review highlights

  • 10.0
  • 9.4
  • 8.8
  • 6.1

Good to know

  • Nice building
  • Friendly service
  • Professional service
  • Spacious rooms

Nearby

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    About

    Booking a Beyond All Inclusive, Beyond All Compare vacation online has never been easier. Simply select your dates, enter the number of adults, children and infants in your party, and the number of suites you desire. You will then be able to choose from three beautiful ambience depending on availability. Our generous cancellation policy applies to online reservations, and our best rates are always online. Live Chat Tips for booking:Maximum occupancy in each suite is 3 adults or 2 adults with 2 children. For families with more than 2 children, we suggest reserving 2 suites. Apply additional charge for connecting rooms per night. The Grand Class Section is for adults and minors 16 years of age and up. Minors aged 4 -15 years have a certain daily rate. Children aged 3 years and under are free.The Zen Grand Section has 2 floors, and the Ambassador and Grand Class Sections have 4 floors. For the ultimate luxury vacation experience, consider reserving a 1 or 2 Bedroom Governor or Presidential Suite- they feature private spaces, daily massages, transportation and much more. Please contact us at: 1 877 418 2963.

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    iHotelier/iStay

    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Babysitting or child care
    • Business centre
    • Car hire
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Sauna
    • Free parking
    • Playground
    • Private beach
    • Storage available
    • Terrace/Patio
    • Child-friendly
    • Laundry facilities
    • Game room
    • Child pool
    • Indoor pool
    • No smoking
    • Internet (surcharge)
    • Pets not allowed
    • Steam room
    • Free valet parking
    • Wedding services
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    Reviews

    Guest reviews

    All reviews
    Families
    Couples

    Overall rating

    9.5 Excellent
    Based on 676 reviews

    Breakfast
    10.0

    Vibe
    9.4

    Service
    9.4

    Pool
    9.3

    Bar and Beverages
    9.3

    Food
    9.0

    Location
    9.0

    Comfort
    8.9

    Amenities
    8.9

    Wellness Area
    8.8

    Room
    8.8

    WiFi
    6.1

    Overall rating

    8.9 Excellent
    Based on 520 reviews

    Pool
    9.3

    Food
    9.1

    Location
    9.1

    Comfort
    8.9

    Room
    8.7

    Service
    8.6

    Overall rating

    9.1 Excellent
    Based on 155 reviews

    Service
    9.3

    Location
    9.1

    Food
    9.0

    Room
    8.7

    Recent reviews

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