Overview

Viva Wyndham Maya

Paseo Xaman-ha, Lote Hotelero, No 5, 77710 Playa del Carmen, QR, Mexico
+52 984 873 4600

AED 700+

Overall guest ratings

8.1/10 Excellent
Based on 1,359 reviews

Review highlights

  • 9.2
  • 9.2
  • 9.0
  • 6.4

Good to know

  • Recreation staff is nice
  • Professional service
  • Pleasant hotel grounds
  • Clean hotel facilities

Nearby

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    About

    Located just two miles from Playa del Carmen and 45 miles from Cancun International Airport. This beachfront resort in the Playacar Complex, offers miles of white sand beaches and a high-energy, international ambience.

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    WyndhamOta

    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Facilities for disabled guests
    • Laundry service
    • Golf
    • Car hire
    • Internet
    • Wi-Fi
    • Currency exchange on-site
    • Gift shop
    • Meeting/Banquet facilities
    • Bicycle hire
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Tennis
    • Air-conditioned
    • Night club
    • Safe
    • Sauna
    • Free parking
    • Playground
    • Designated smoking area
    • Non-smoking rooms available
    • Beachfront
    • Terrace/Patio
    • Business centre
    • Child-friendly
    • Concierge service
    • Laundry facilities
    • Child pool
    • 24 Hour Front Desk
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Storage available
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    Based on 1,359 reviews
    • 9.2 "Perfectly clean."
      9.1 "91% said rooms were clean."
      9.6 "96% thought it was clean."
      8.7 "87% said the bathroom was clean."
      9.6 "Clean pool, said 96%."
      8.0 "80% thought the dining area was clean."
    • 9.2 "Wonderful beach."
      8.5 "85% appreciated the clean beach."
      7.6 "Beach sports facilities are great, according to 76%."
    • 9.0 "Terrific location."
      9.2 "92% appreciated the closeness to the beach."
      9.4 "94% liked the proximity to shopping."
      8.7 "87% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.2 "Easily accessible by car, said 92%."
    • 8.6 "Great service."
      9.0 "90% found the staff to be very friendly."
      8.4 "84% said the recreation staff was great."
      8.8 "88% thought the service was very professional."
      9.1 "91% found the restaurant service to be one of the best."
      8.8 "Housekeeping was great, according to 88%."
      9.0 "Lovely bar service, according to 90%."
    • 8.4 "Breakfast is good."
    • 6.4 "Rooms are ok."
      6.1 "For only 61%, the bathroom was ok."
      6.5 "Beds were acceptable for 65%."
      5.1 "Only 51% thought the air conditioning was adequate."
      6.3 "Only 63% thought the shower was ok."
      5.7 "For only 57%, the tv was ok."
    • 5.5 "Average comfort."
      6.5 "Beds were acceptable for 65%."
      5.1 "Only 51% thought the air conditioning was adequate."
    • 4.0 "Internet is poor."
      3.0 "70% said the wifi quality was bad."
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    Overall rating

    8.1 Excellent
    Based on 937 reviews
    • 9.2 "Perfectly clean."
      9.1 "91% said rooms were clean."
      9.5 "95% thought it was clean."
      9.7 "Clean pool, said 97%."
      8.3 "83% said the bathroom was clean."
      8.0 "80% thought the dining area was clean."
    • 8.7 "Location is great."
      9.2 "92% appreciated the closeness to the beach."
      9.2 "92% liked the proximity to shopping."
      8.6 "86% liked the proximity to sightseeing."
    • 8.6 "Breakfast is good."
    • 8.6 "Great service."
      8.8 "88% found the staff to be very friendly."
      8.2 "82% said the recreation staff was great."
      8.7 "87% thought the service was very professional."
      9.0 "90% found the restaurant service to be one of the best."
      9.1 "Housekeeping was great, according to 91%."
    • 7.2 "Tasty food."
      8.1 "81% loved the dining experience."
      8.0 "Yummy desserts, said 80%."
      8.0 "80% thought the dining area was clean."
    • 6.4 "Rooms are ok."
      5.6 "For only 56%, the bathroom was ok."
      5.0 "Only 50% thought the air conditioning was adequate."
      5.6 "Only 56% thought the shower was ok."
      5.8 "Only 58% thought the furniture was functional."
    • 5.5 "Vibe was decent."
    • 4.0 "Internet is poor."
      3.2 "68% said the wifi quality was bad."
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    Overall rating

    8.1 Excellent
    Based on 380 reviews
    • 9.5 "Terrific location."
      9.5 "95% liked the proximity to shopping."
      9.3 "93% appreciated the closeness to the beach."
      7.2 "City centre within easy reach, said 72%."
    • 9.4 "Perfectly clean."
      9.1 "91% said rooms were clean."
      9.7 "97% thought it was clean."
      8.9 "89% said the bathroom was clean."
    • 9.3 "Wonderful beach."
      7.4 "Beach sports facilities are great, according to 74%."
      8.5 "85% appreciated the clean beach."
    • 8.6 "Great service."
      9.2 "92% found the staff to be very friendly."
      8.3 "83% said the recreation staff was great."
      8.8 "88% thought the service was very professional."
      9.1 "91% found the restaurant service to be one of the best."
      9.0 "Housekeeping was great, according to 90%."
    • 7.9 "Tasty food."
      7.1 "71% loved the menu selection."
      7.6 "76% loved the dining experience."
      7.4 "Yummy desserts, said 74%."
    • 6.6 "Rooms are ok."
      6.4 "For only 64%, the bathroom was ok."
      6.2 "Beds were acceptable for 62%."
      5.1 "Only 51% thought the air conditioning was adequate."
      6.9 "Only 69% thought the shower was ok."
    • 5.9 "Vibe was decent."
      6.4 "64% considered the lobby entrance to be so-so."
    • 5.5 "Average comfort."
      6.2 "Beds were acceptable for 62%."
      5.1 "Only 51% thought the air conditioning was adequate."
    • 3.6 "Internet is poor."
      2.8 "72% said the wifi quality was bad."
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    Overall rating

    8.1 Excellent
    Based on 40 reviews
    • 9.1 "Wonderful beach."
    • 9.1 "Terrific location."
    • 9.0 "Perfectly clean."
    • 8.3 "Great service."
      8.2 "82% said the recreation staff was great."
    • 6.8 "Food is average."
    • 6.1 "Rooms are ok."
    • 5.5 "Vibe was decent."
    • 5.3 "Average comfort."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Good to know
    "Recreation staff is nice"
    "Professional service"
    "Pleasant hotel grounds"
    "Clean hotel facilities"
    data provided by TrustYou

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