Overview

Viva Wyndham Maya

Paseo Xaman-ha, Lote Hotelero, No 5, 77710 Playa del Carmen, QR, Mexico
+52 984 873 4600

AED 700+

Overall guest ratings

8.1/10 Excellent
Based on 1,255 reviews

Review highlights

  • 9.2
  • 9.1
  • 8.5
  • 6.2

Good to know

  • Recreation staff is nice
  • Professional service
  • Pleasant hotel grounds
  • Clean hotel facilities

Nearby

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    About

    Located just two miles from Playa del Carmen and 45 miles from Cancun International Airport. This beachfront resort in the Playacar Complex, offers miles of white sand beaches and a high-energy, international ambience.

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    WyndhamOta

    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Facilities for disabled guests
    • Laundry service
    • Golf
    • Car hire
    • Internet
    • Wi-Fi
    • Currency exchange on-site
    • Gift shop
    • Meeting/Banquet facilities
    • Bicycle hire
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Tennis
    • Air-conditioned
    • Night club
    • Safe
    • Sauna
    • Free parking
    • Playground
    • Designated smoking area
    • Non-smoking rooms available
    • Beachfront
    • Terrace/Patio
    • Business centre
    • Child-friendly
    • Concierge service
    • Laundry facilities
    • Child pool
    • 24 Hour Front Desk
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Storage available
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    Based on 1,255 reviews
    • 9.2 "Terrific location."
      9.2 "92% appreciated the closeness to the beach."
      9.7 "97% liked the proximity to shopping."
      7.3 "City centre within easy reach, said 73%."
      8.9 "89% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.3 "Easily accessible by car, said 93%."
    • 9.1 "Perfectly clean."
      8.9 "89% said rooms were clean."
      9.7 "97% thought it was clean."
      9.1 "Clean pool, said 91%."
      8.6 "86% said the bathroom was clean."
    • 8.5 "Great service."
      9.0 "90% found the staff to be very friendly."
      8.2 "82% said the recreation staff was great."
      8.5 "85% thought the service was very professional."
      8.1 "Housekeeping was great, according to 81%."
      8.9 "89% said the tour guides were very nice."
      8.6 "Excellent childcare, thought 86%."
    • 7.9 "Good breakfast."
    • 7.3 "Tasty food."
      7.6 "Yummy desserts, said 76%."
      7.0 "70% enjoyed the vegetable dishes."
      7.8 "78% enjoyed the side dishes."
      9.4 "94% were happy with the price."
    • 6.2 "Rooms are ok."
      6.3 "For only 63%, the bathroom was ok."
      5.5 "Beds were acceptable for 55%."
      5.2 "Only 52% thought the air conditioning was adequate."
      5.6 "For only 56%, the tv was ok."
    • 5.5 "Average comfort."
      5.5 "Beds were acceptable for 55%."
      5.2 "Only 52% thought the air conditioning was adequate."
    • 4.0 "Internet is poor."
      3.0 "70% said the wifi quality was bad."
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    Overall rating

    8.1 Excellent
    Based on 853 reviews
    • 9.1 "Perfectly clean."
      9.0 "90% said rooms were clean."
      9.7 "97% thought it was clean."
      8.3 "83% said the bathroom was clean."
      9.3 "Clean pool, said 93%."
    • 8.9 "Location is great."
      9.6 "96% liked the proximity to shopping."
      8.9 "89% liked the proximity to sightseeing."
    • 8.5 "Great service."
      8.8 "88% found the staff to be very friendly."
      8.0 "80% said the recreation staff was great."
      8.2 "82% thought the service was very professional."
      8.2 "82% found the restaurant service to be one of the best."
      8.6 "Housekeeping was great, according to 86%."
    • 8.5 "Beach is lovely."
      7.7 "77% appreciated the clean beach."
      7.4 "Beach sports facilities are great, according to 74%."
    • 8.1 "Breakfast is good."
    • 6.5 "Rooms are ok."
      6.2 "For only 62%, the bathroom was ok."
      6.2 "Beds were acceptable for 62%."
      5.3 "Only 53% thought the air conditioning was adequate."
      6.2 "Only 62% thought the furniture was functional."
    • 5.9 "Average comfort."
      6.2 "Beds were acceptable for 62%."
      5.3 "Only 53% thought the air conditioning was adequate."
    • 5.4 "Vibe was decent."
      7.0 "70% enjoyed the friendly atmosphere."
    • 4.0 "Internet is poor."
      3.1 "69% said the wifi quality was bad."
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    Overall rating

    8.1 Excellent
    Based on 376 reviews
    • 9.6 "Terrific location."
      7.7 "City centre within easy reach, said 77%."
      9.3 "93% appreciated the closeness to the beach."
      9.8 "98% liked the proximity to shopping."
    • 9.3 "Perfectly clean."
      9.0 "90% said rooms were clean."
      9.8 "98% thought it was clean."
    • 9.2 "Wonderful beach."
      7.3 "Beach sports facilities are great, according to 73%."
      8.3 "83% appreciated the clean beach."
    • 8.6 "Great service."
      8.9 "89% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
      8.2 "82% said the recreation staff was great."
      8.2 "82% found the restaurant service to be one of the best."
      8.4 "Housekeeping was great, according to 84%."
    • 7.8 "Tasty food."
      7.4 "Yummy desserts, said 74%."
    • 5.8 "Rooms are ok."
      6.5 "For only 65%, the bathroom was ok."
      5.1 "Beds were acceptable for 51%."
      6.3 "Only 63% thought the furniture was functional."
    • 5.6 "Vibe was decent."
    • 5.1 "Average comfort."
      5.1 "Beds were acceptable for 51%."
    • 4.1 "Internet is poor."
      2.6 "74% said the wifi quality was bad."
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    Overall rating

    8.4 Excellent
    Based on 25 reviews
    • 9.3 "Terrific location."
    • 9.2 "Perfectly clean."
    • 8.9 "Beach is lovely."
    • 7.6 "Good amenities."
    • 7.1 "Tasty food."
    • 6.3 "Rooms are ok."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Good to know
    "Recreation staff is nice"
    "Professional service"
    "Pleasant hotel grounds"
    "Clean hotel facilities"
    data provided by TrustYou

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