Overview

Viva Wyndham Maya

Paseo Xaman-ha, Lote Hotelero, No 5, 77710 Playa del Carmen, QR, Mexico
+52 984 873 4600

AED 592+

Overall guest ratings

8.1/10 Excellent
Based on 1,245 reviews

Review highlights

  • 9.2
  • 9.2
  • 6.9
  • 5.8

Good to know

  • Recreation staff is nice
  • Professional service
  • Clean hotel facilities

Nearby

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    About

    Located just two miles from Playa del Carmen and 45 miles from Cancun International Airport. This beachfront resort in the Playacar Complex, offers miles of white sand beaches and a high-energy, international ambience.

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    WyndhamOta

    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Childrens programmes
    • Laundry service
    • Golf
    • Car hire
    • Internet
    • Currency exchange on-site
    • Gift shop
    • Meeting/Banquet facilities
    • Bicycle hire
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Tennis
    • Air-conditioned
    • Night club
    • Safe
    • Sauna
    • Free parking
    • Playground
    • Designated smoking area
    • Non-smoking rooms available
    • Beachfront
    • Terrace/Patio
    • Business centre
    • Concierge service
    • Laundry facilities
    • Child pool
    • 24 Hour Front Desk
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Storage available
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    Based on 1,190 reviews
    • 9.2 "Perfectly clean."
      9.1 "91% said rooms were clean."
      9.9 "99% thought it was clean."
      10.0 "100% said the bathroom was clean."
      8.4 "Clean pool, said 84%."
    • 9.2 "Wonderful beach."
      8.6 "86% appreciated the clean beach."
      8.4 "Beach sports facilities are great, according to 84%."
    • 9.0 "Terrific location."
      9.2 "92% appreciated the closeness to the beach."
      9.7 "97% liked the proximity to shopping."
      7.5 "City centre within easy reach, said 75%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.0 "Easily accessible by car, said 80%."
    • 8.6 "Great service."
      9.1 "91% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
      8.9 "89% said the recreation staff was great."
      9.5 "95% found the restaurant service to be one of the best."
      9.7 "Housekeeping was great, according to 97%."
      8.7 "Lovely bar service, according to 87%."
      8.8 "Excellent childcare, thought 88%."
    • 7.7 "Good breakfast."
    • 6.9 "Food is average."
      6.6 "Only 66% were satisfied with the menu."
      6.5 "65% thought the dining experience was appropriate."
      6.0 "Desserts were ok, said 60%."
      6.7 "Dining area was clean enough, according to only 67%."
      5.7 "57% thought the snacks were adequate."
      6.7 "Side dishes were satisfying, according to only 67%."
      6.7 "67% thought the pizza was not bad."
      6.0 "Only 60% were satisfied with the sushi."
    • 5.8 "Rooms are ok."
      5.7 "For only 57%, the bathroom was ok."
      6.3 "Beds were acceptable for 63%."
      5.3 "Only 53% thought the furniture was functional."
      5.9 "Only 59% thought the shower was ok."
      5.0 "Only 50% found the balcony ok."
    • 5.4 "Average comfort."
      6.3 "Beds were acceptable for 63%."
    • 3.6 "Internet is poor."
      2.3 "77% said the wifi quality was bad."
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    Overall rating

    8.3 Excellent
    Based on 785 reviews
    • 9.4 "Perfectly clean."
      9.1 "91% said rooms were clean."
      9.9 "99% thought it was clean."
      7.1 "71% thought the dining area was clean."
      10.0 "100% said the bathroom was clean."
    • 8.8 "Beach is lovely."
      8.3 "83% appreciated the clean beach."
      8.4 "Beach sports facilities are great, according to 84%."
    • 8.7 "Location is great."
      9.3 "93% appreciated the closeness to the beach."
      7.2 "City centre within easy reach, said 72%."
      9.6 "96% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
    • 8.6 "Great service."
      9.0 "90% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
      9.0 "90% said the recreation staff was great."
      9.8 "Housekeeping was great, according to 98%."
      9.4 "94% found the restaurant service to be one of the best."
    • 7.8 "Good breakfast."
    • 6.2 "Rooms are ok."
      6.0 "For only 60%, the bathroom was ok."
    • 5.8 "Average comfort."
    • 3.6 "Internet is poor."
      2.2 "78% said the wifi quality was bad."
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    Overall rating

    8.2 Excellent
    Based on 380 reviews
    • 9.5 "Terrific location."
      9.4 "94% appreciated the closeness to the beach."
      7.8 "City centre within easy reach, said 78%."
    • 9.3 "Perfectly clean."
      9.0 "90% said rooms were clean."
      9.9 "99% thought it was clean."
    • 9.2 "Wonderful beach."
      8.4 "84% appreciated the clean beach."
      8.5 "Beach sports facilities are great, according to 85%."
    • 8.6 "Great service."
      9.2 "92% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
      8.8 "88% said the recreation staff was great."
      9.8 "Housekeeping was great, according to 98%."
    • 7.3 "Tasty food."
      7.1 "71% loved the menu selection."
    • 5.7 "Vibe was decent."
    • 5.3 "Average comfort."
      5.9 "Beds were acceptable for 59%."
    • 5.2 "Rooms are ok."
      5.3 "For only 53%, the bathroom was ok."
      5.9 "Beds were acceptable for 59%."
      6.9 "69% said the view was so-so."
    • 3.8 "Internet is poor."
      2.1 "79% said the wifi quality was bad."
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    Overall rating

    8.0 Good
    Based on 23 reviews
    • 9.3 "Perfectly clean."
    • 9.1 "Terrific location."
    • 9.0 "Wonderful beach."
    • 7.4 "Good amenities."
    • 6.8 "Food is average."
    • 5.9 "Rooms are ok."
    • 5.8 "Vibe was decent."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Good to know
    "Recreation staff is nice"
    "Professional service"
    "Clean hotel facilities"
    data provided by TrustYou

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