Overview

Occidental at Xcaret Destination
Top Luxury Hotel

Carretera Federal 307, 77710 Playa del Carmen, QR, Mexico
+52 984 871 5400

AED 658+

Overall guest ratings

8.8/10 Excellent
Based on 15233 reviews

Review highlights

  • 8.4
  • 8.1
  • 5.9
  • 4.9

Good to know

  • Friendly atmosphere
  • Pleasant hotel grounds
  • Recreation staff is nice
  • Friendly service

Nearby

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    About

    Located adjacent to world-famous eco-archeological Xcaret Park. The resort is only five minutes from the renowned town of Playa del Carmen, and less than an hour south of Cancun International Airport. Experience the awe-inspiring sights of ancient native Mayan ruins and miles of lush tropical rain forest, along with premium comfort, attentive service, and upscale amenities.

    11 Restaurants and 10 Bars Including 1 Swim-Up Bar

    5 Swimming Pools

    Nightly Entertainment and Daily Multilingual Activities Programs

    The hotel consists of 757 spacious and richly decorated rooms. All of the rooms and suites feature a telephone and data port connection, air conditioner, safety deposit box, satellite TV, hair dryer, iron/ironing board and a mini-bar that`s restocked every other day with water, sodas and beer. Handicap rooms also available.

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    Occidental at Xcaret Destination

    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Child pool
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Cable or satellite TV
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Sauna
    • Babysitting/child care services (surcharge)
    • Internet (surcharge)
    • Pets not allowed
    • Free parking
    • Playground
    • Private beach
    • Designated smoking area
    • Storage available
    • Wedding services
    • Outdoor tennis
    • Non-smoking rooms available
    • Terrace/Patio
    • Wi-Fi
    • Pool table
    • Game room
    • Coffee shop
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    Reviews

    Guest reviews

    All reviews
    Families
    Couples

    Overall rating

    8.7 Excellent
    Based on 15,578 reviews

    Location
    8.4

    Service
    8.1

    Breakfast
    7.4

    Food
    7.4

    Room
    5.9

    WiFi
    4.9

    Overall rating

    7.4 Good
    Based on 8,879 reviews

    Location
    8.8

    Pool
    8.0

    Amenities
    7.8

    Food
    7.6

    Service
    7.6

    Cleanliness
    7.2

    Room
    5.4

    Beach
    5.4

    WiFi
    4.9

    Overall rating

    8.4 Excellent
    Based on 6,698 reviews

    Location
    8.3

    Service
    8.1

    Bar and Beverages
    6.9

    Food
    6.8

    Value for money
    6.4

    Room
    6.4

    WiFi
    5.0

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