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One location in Midland Intl Airport
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Reviews
6.0 Okay
Jan 2022
10.0 Wonderful
Dec 2021
2.0 Poor
Oct 2021
2.0 Poor
Mar 2021
Pros:
Returning itCons:
I requested full size I was told there were none but I saw Nissan Altima in parking lot when I arrived & when I left Instead I was given dirty Nissan Rogue that I had to clean & wash myself as soon as I left8.0 Very Good
Feb 2021
Pros:
Staff was friendly,Cons:
The drop off was confusing with no attendants to help with checkin. No signage telling you where to go or where to leave the car.10.0 Wonderful
Sep 2020
Pros:
Super easy and quick pick-up and drop-off.One location in Midland Intl Airport
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4.0 Mediocre
Sep 2022
8.0 Very Good
May 2021
Cons:
Limited inventory & smaller SUV was not fuel efficient at all4.0 Mediocre
Apr 2021
Pros:
Very rude lady @ counter Had to wait for keys of limited invintory then she gave me standard sedan instead of full size as i had done thru Fastbreak Had to return car next day to get correct car i paid forCons:
More invintory & lower prices Helpful staff instead of bad attitudes8.0 Very Good
Apr 2021
Pros:
Altima was brand new & cleanCons:
Keep floor mats & lower rates2.0 Poor
Mar 2021
Pros:
Finally returning itCons:
Have inventory requested! Deposit is too high $250??!! Car was filthy & extension is too much & not worth it2.0 Poor
Mar 2021
Pros:
Nothing! Ripped off!Cons:
Overcharged double when I extended rental another wk! Is this how you treat cancer patients & loyal customers by ripping them off?One location in Midland Intl Airport
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10.0 Wonderful
Aug 2020
Pros:
Everything was super easy the pick up and drop off.. Car was really clean.Cons:
Everything was perfect..10.0 Wonderful
Jun 2020
Pros:
Staff at Midland and Harlingen were both very friendly and attentive. Vehicle was clean and provided a very comfortable ride. Drop-off at Harlingen was super easy; just provided ending mileage, parking location and keys and I was on my way. Receipt emailed to me. Will definitely use National again for future rentals.Cons:
Everything was great.8.0 Very Good
Aug 2017
Cons:
gas tank wasnt full when I picked it up.7.6 Good
Nov 2015
Cons:
It was very late at night and I had to go out to a poorly lit parking area to find the car unassisted.One location in Midland Intl Airport
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8.0 Very Good
Jun 2020
Pros:
Vehicle was not ready at pickup time but they made it right with a free upgrade.Cons:
Vehicle likely had not been cleaned inbetween rentals.4.0 Mediocre
Mar 2018
Cons:
It was very very dirty inside and out5.6 Fair
Jan 2018
Pros:
Price was good vs price direct from alamoCons:
Van was dirty and paint was on inside of van from house Painter that rented before us. Had to switch to different van. Second van had dog hairs all over the seats. To tired of messing with it to try and get another one.2.0 Poor
Nov 2017
Pros:
NothingCons:
The customer service at the MAF terminal is abysmal. Literally, non existant. The young lady at the desk was so preoccupied with her report that she had little interest in helping me. If I had the opportunity to recommend a friend to use Alamo, i would first recommend them to walk, or maybe even ride a donkey before I suggested or even hinted at the possibility of using Alamo for a rental car. Suffice it to say, I couldn't be more disappointed in how I was treated as a customer.2.8 Poor
Jun 2017
Pros:
Place offered a pickup - but then, didn't even know what size it was.Cons:
I didn't like that I was never even offered roadside assistance and had to pay $70 after waiting two hours for a jump start. I understood the $470 initial fee for out of state rental, but not being charged that entire $470 again for returning it in 31 hours instead of 24. I'll pay a competitor twice as much before dealing with this shiesty company again.10.0 Wonderful
May 2017
Pros:
seamless and easy pick up and drop off; efficient use of my timeCons:
can't think of anythingOne location in Midland Intl Airport
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6.0 Okay
Oct 2020
Pros:
Price is too highCons:
More cars available4.4 Mediocre
Oct 2019
Pros:
Staff was friendlyCons:
Did not have the car I reserved available. Had to pay extra for an available car.7.6 Good
May 2019
Cons:
Lengthy walk from terminal to car.10.0 Wonderful
Feb 2017
Pros:
The line was short and the person helping me was friendly and courteous.One location in Midland Intl Airport
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8.0 Very Good
Dec 2020
Cons:
Vehicle had a nail in the tire and cracked windshield. Exterior cleanliness was below par. Interior was spotless.4.8 Mediocre
Sep 2020
Cons:
The attendant there when I first arrived was annoyed that I would disrupt her free time with my business. Very rude and not hospitable at all. The attendant upon my return was the opposite. Very nice and easy to work with. The vehicle had a broken AC vent but other than that the vehicle was ok.2.0 Poor
Sep 2019
Cons:
Paid a taxi to carry me to get my car and they didn't have any cars available. Was told it would be at least 2 days before they had one. Then had to pay to get back to my truck. Shouldn't make a reservation if you don't have cars available!5.2 Fair
Jul 2018
Cons:
Website gave me one price and when i picked up car it was double the price. Plus checked my account and there was an extra 40 dollars pending on top of what I already paid. Not sure what the extra 40 was for5.6 Fair
Feb 2018
Cons:
The price was more than quoted. I called and talked to a lady who said she’s research it and call me back. She never called. I called and left 2 messages which were not returned. Nobody would answer the phone and I called multiple times.7.6 Good
Nov 2017
Pros:
The car was nice.Cons:
At check in the young lady attempted to charge me for extra insurance, I had explained that my daughter had gotten me insurance from an outside agency. At first she said she didn't see it in my reservation, but after I called my daughter she apparently found it.One location in Midland Intl Airport
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4.0 Mediocre
Mar 2021
Cons:
It smelled like cigarettes and had a flat tire they tried to tell me I had to pay to fix. Then charged me a fuel charge after I filled the truck up2.0 Poor
Mar 2021
Pros:
Nice vehicleCons:
Had to wait 2 hrs for vehicle. Vehicle was delivered dirty. currently have thousands of dollars of charges pending and no idea why2.0 Poor
Jan 2021
Pros:
Nothing.Cons:
that the web site tat you sent me to changed the drop off point and I received an additional charge of $550.00. This is not acceptable.2.0 Poor
Jan 2021
Pros:
Horrible, I came to the airport and the desk was closed.6.0 Okay
Nov 2018
Pros:
Chevrolet Malibu had nice features and was a comfortable rideCons:
Pickup was too long and cumbersome. Price was extremely high was not able to get a receipt at drop off and a receipt has not be emailed to me.10.0 Wonderful
Nov 2016
Pros:
The car was clean and ready for me. In Midland she was nice and was prompt in her service to me which I really appreciate.One location in Midland Intl Airport
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10.0 Wonderful
Apr 2017
Pros:
It was a great car with a great ride and roomie for the tall peopleCons:
There was a strong alcohol smell or cleaning smell. Also, the pervious person had it 7/8 the way full4.0 Mediocre
Mar 2017
Pros:
The car was clean and new.Cons:
Due to some emergency, I asked if I can drop-off the car at a different location. They charged me some 300 dollars extra for that inspite of taking the car for a month.9.6 Wonderful
Feb 2017
Pros:
Going through you guys was the best option to get into a great car, at a great rate! No one else could touch your rate offerings!3.2 Poor
Jan 2017
Pros:
Friendly customer service.Cons:
The car was literally falling apart. Flat tire, non working tail light, front and rear bumpers falling off.6.0 Okay
Nov 2016
Pros:
Employee was courteous.Cons:
When I arrived my reservation, that I had changed earlier was not known by the person I talked to. So, the car was not ready and they gave me a Jeep, which I wanted, that had not been cleaned out well or washed. The mud from the person before me was still on the car and in the car. I was very disappointed.2.0 Poor
Sep 2016
Pros:
NothingCons:
They didn't have any cars available even though I had a reservation. Totally messed up my entire trip. Will never use Dollar again.One location in Midland Intl Airport
One location in Midland Intl Airport
One location in Midland Intl Airport
Most popular car type | Mini |
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