Car rental companies that offer shuttle or pick-up services from Hobbs Lea County airport to off-airport locations include Enterprise Rent-A-Car, and National.
8.0 Very Good
Pros:Vehicle was not ready at pickup time but they made it right with a free upgrade.
Cons:Vehicle likely had not been cleaned inbetween rentals.
Cons:It was very very dirty inside and out
Pros:Price was good vs price direct from alamo
Cons:Van was dirty and paint was on inside of van from house Painter that rented before us. Had to switch to different van. Second van had dog hairs all over the seats. To tired of messing with it to try and get another one.
Cons:The customer service at the MAF terminal is abysmal. Literally, non existant. The young lady at the desk was so preoccupied with her report that she had little interest in helping me. If I had the opportunity to recommend a friend to use Alamo, i would first recommend them to walk, or maybe even ride a donkey before I suggested or even hinted at the possibility of using Alamo for a rental car. Suffice it to say, I couldn't be more disappointed in how I was treated as a customer.
Pros:Place offered a pickup - but then, didn't even know what size it was.
Cons:I didn't like that I was never even offered roadside assistance and had to pay $70 after waiting two hours for a jump start. I understood the $470 initial fee for out of state rental, but not being charged that entire $470 again for returning it in 31 hours instead of 24. I'll pay a competitor twice as much before dealing with this shiesty company again.
Pros:seamless and easy pick up and drop off; efficient use of my time
Cons:can't think of anything
Cons:Was told I would have to wait at the office between 3-4 hours if I wanted a car. Reservation was booked in advance and confirmed long before arriving at the office.
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Pros:Staff was friendly and helpful
Pros:Good staff and experience.
Cons:It was too expensive.
8.4 Very Good
Pros:The manager was very rude at that store told him the truck that I rented the heater did it work and could he get me another vehicle he was going to make me drive and pick it up.I waited a hour for another one. And it was dirty inside and out.I told them and they just acted like oh well. Didn't want to wait any longer was already behind schedule.when I returned the car I told the manager that I had to pay thirty dollars to repair a flat that it had something stuck in it. He said he couldn't do anything about it. To call corporate. I won't rent from him again
Cons:They need to check into who they have running that place he's very rude and unfriendly and I won't rent again from him
Pros:car was good wjen I got it.
Cons:My rental was not available. I had to pick up another rental at the airport
8.0 Very Good
Pros:Great staff & service
Pros:Staff is wonderful & nice Very understanding of my needs & requests Helpful
Cons:Cleaner cars @ pickup Especially needed cleaner carpets More selections