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270 Collins Street, Melbourne, VIC
0.1 km from
Free Wi-Fi at decent speed, pretty spacious Expensive breakfast - sadly an all too common problem
close to the city and transport romm where we stayed was dark. bathroom needs refurbish and more shampoos soap etc
Great location, rooms and staff. Great breakfast and pool - gym was a bit tight. Nespresso pods (6) was a great idea too
Excellent location, friendly staff, geat view Two single beds pushed together is not a king size bed and is uncomfortable with a gap in the center of the bed. Was informed that the room was ready and opened the door to find the cleaner still cleaning. Had to stand there for ten minutes and wait for her to finish.
efficiency and courtesy of staff with any requests/check in-out
Staff was very friendly and helpful at the check in and check out counters and especially at the concierge section where they very patiently helped people with directions/booking tours etc. The breakfast room (Louden) was not very imposing, carpets were dirty due to heavy use, furniture very basic. About half an hour before closing time staff are already clearing and moving/re-arranging tables with a lot of racket, preparing for what one assumes, the lunch session. The view from the breakfast room onto the ally alongside is also nothing to be proud of - although not the fault of the hotel.
Very large rooms with generous amenities and a beautiful heritage setting A little of a 'faded dame', some of the hallways and general space seemed slightly worn
Location We stayed 2 nights for our 10th wedding anniversary and were extremely disappointed with the quality of the room
Walk out the door and you a in the middle of down-town Melbourne.
location is really good, helpfull stuff Rooms are on the level of cheap roadside motel. In addition: inspite of all rooms were announced as "non smoking" in the first room that was provided still was strong smell of smoke in combination with the windows that can not be opened. However, another room was provided.
My daughter and I had our own spa night - loved the room, bathroom and staff were exceptional. Even put water in our car for the drive home! All good
My daughter and I had our own spa night - loved the room, bathroom and staff were exceptional. Even put water in our car for the drive home! Breakfast was a rediculous price as was Internet connection.
The hotel was comfortable, clean, and staff were polite. The wifi was unusable it was so slow.
Convenience to city centre and trams
The new rooms were very comfortable..great views Even tho we have stayed there before they put us in an old room ..we asked to be changed...they recovered well
The club lounge
Loved the location , the staff very helpful and friendly, will definitely stay again . Nothing ,everything perfect
I was upgraded which was fantastic!
friendly staff, convenience of hotel, air conditioning, quietness price
Very convenient for the CBD and the tourist bus & tram The hotel won an award in 2010 for renovations - i don't think they checked room 728. While my hotel room was cleaned every day thoroughly - it was disappointing to see such stained carpet; also as the ventilation in the bathroom was not good, there was a faint smell of "drains"
Staff was magnificent, room was clean and comfortable, breakfast was absolutely delicious. Great location. Our rom was at the back of the hotel and we were woken each night by the garbage trucks.
The moderness of our room, as renovated only a few years ago. Staff very helpfull, unique hotel and location Desk pad was looking a little old due to pen marks and the basin in the bathroom, also had a few cracks (especially since it was only recently renovated) and the pillows were way too soft.
Muy amplia la habitacion, bien la decoracion, la ubicacion muy centrica, muy amables las personas de recepcion.... en fin... muy buen hotel!!! La regadera... a los 4 minutos de estarte banando, se salia el agua hacia todo el bano.
Great location. Good facilities. Compact and clean. We were charged $25 per night to have twin beds in one room. There was never any mention that a fee would be charged for this simple request. I had previously emailed their reservations department and I was not advised of these charged. The fees were wiped when we complained at check-out. Price was very high - $1450 for 3 nights - 2 bedroom apartment during the Australian Open. Premium price paid for a small apartment.
The whole hotel had a high end feel about it but at a reasonable cost, the staff were fantastic and accommodating. That I only stayed one night.
location cleanliness That I only stayed one night.