Overview

Hotel Grand Chancellor Melbourne

131 Lonsdale Street, Melbourne, VIC 3000, Australia
+61 396 564 000

AED 335+

Overall guest ratings

7.6/10 Good
Based on 3,933 reviews

Review highlights

  • 9.6
  • 8.8
  • 6.5
  • 3.0

Good to know

  • Friendly service

Nearby

    show all

    About

    Putting you within a 10-minute drive of Melbourne Cricket Ground and Melbourne Central, Hotel Grand Chancellor Melbourne features an airport shuttle and a rooftop terrace. Guests can take a dip in the outdoor pool or grab a bite to eat at Footlights, which serves breakfast and is one of 2 restaurants. A bar/lounge and a fitness center are other highlights, and rooms at this upscale hotel offer up nice touches like premium bedding and designer toiletries.

    Less More
    Hotels.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Business centre
    • Car hire
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Laundry facilities
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
    • Internet (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Terrace/Patio
    Less More
    Reviews

    Guest reviews

    Overall rating

    7.6 Good
    Based on 3,933 reviews
    • 9.6 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      9.8 "98% liked the proximity to sightseeing."
      9.8 "City centre within easy reach, said 98%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
      8.7 "Easily accessible by car, said 87%."
    • 8.8 "Bar is amazing."
      10.0 "Lovely bar service, according to 100%."
    • 8.3 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.5 "75% were happy with the room service."
      10.0 "Lovely bar service, according to 100%."
    • 7.9 "Good pool."
    • 7.1 "Good breakfast."
    • 6.5 "Average value."
      5.1 "51% thought it was adequately priced."
      5.2 "Breakfast prices were ok, according to 52%."
    • 3.0 "Horrible vibe."
      1.9 "81% criticized the unstylish hotel."
      3.6 "64% didn't like the unstylish hotel."
      3.5 "For 65%, the lobby entrance was sub-standard."
    • 3.0 "Terrible amenities."
      2.8 "72% thought the building wasn't nice."
      0.4 "96% complained about the elevator."
      0.6 "94% thought the facilities needed updating."
      3.5 "For 65%, the lobby entrance was sub-standard."
      1.9 "81% didn't like the architecture."
      4.6 "54% were unhappy with the handicap accessible facilities."
    • 2.8 "Disappointing wellness & sports facilities."
      2.7 "73% didn't like the fitness area."
      0.0 "100% said that wellness & sports facilities were unclean."
    • 2.8 "Disappointing internet connection."
      1.3 "87% said the wifi quality was bad."
    View all review categories

    Overall rating

    7.7 Good
    Based on 2,477 reviews
    • 9.6 "Terrific location."
      7.4 "Great parking, according to 74%."
      10.0 "100% liked the proximity to shopping."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.7 "City centre within easy reach, said 97%."
      10.0 "Near to public transport, according to 100%."
    • 8.4 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      8.8 "88% thought the service was very professional."
      7.4 "74% were happy with the room service."
    • 7.9 "Good pool."
    • 7.4 "Good breakfast."
    • 6.5 "Average value."
    • 5.1 "Average comfort."
      7.0 "70% said the beds were comfortable."
    • 3.1 "Horrible vibe."
      2.1 "79% criticized the unstylish hotel."
      3.5 "65% didn't like the unstylish hotel."
      3.3 "For 67%, the lobby entrance was sub-standard."
    • 3.0 "Disappointing wellness & sports facilities."
      2.7 "73% didn't like the fitness area."
    • 2.9 "Terrible amenities."
      2.7 "73% thought the building wasn't nice."
      0.4 "96% complained about the elevator."
      1.9 "81% didn't like the architecture."
      0.7 "93% thought the facilities needed updating."
      3.3 "For 67%, the lobby entrance was sub-standard."
      4.7 "53% were unhappy with the handicap accessible facilities."
    • 2.7 "Disappointing internet connection."
      1.3 "87% said the wifi quality was bad."
      4.9 "51% thought it was overpriced."
    View all review categories

    Overall rating

    7.5 Good
    Based on 589 reviews
    • 9.5 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      9.6 "96% liked the proximity to sightseeing."
    • 8.0 "Pool is good."
    • 7.9 "Good service."
      9.1 "91% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
    • 7.2 "Good breakfast."
    • 6.7 "Average value."
      5.1 "51% thought it was adequately priced."
    • 4.7 "Not very clean."
      5.0 "Only 50% said rooms were clean enough."
      2.1 "79% said the bathroom was dirty."
    • 4.3 "Rooms are not good."
      2.6 "74% complained about the bathroom."
      3.3 "67% said rooms were small."
      2.0 "80% thought they were poorly maintained."
      5.0 "Only 50% said rooms were clean enough."
      3.0 "70% had problems with the shower."
      2.1 "79% said the bathroom was dirty."
      2.1 "For 79%, the rooms looked old."
      1.6 "84% criticized the small bathroom."
      3.1 "69% found problems with the furniture."
    • 4.2 "Not very comfortable."
      3.3 "67% said rooms were small."
      2.8 "72% thought it was too noisy."
      1.6 "84% criticized the small bathroom."
    • 3.0 "Horrible vibe."
      2.1 "79% criticized the unstylish hotel."
    • 2.9 "Disappointing internet connection."
      1.6 "84% said the wifi quality was bad."
    View all review categories

    Overall rating

    7.1 Good
    Based on 39 reviews
    • 9.6 "Terrific location."
    • 8.5 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 4.9 "Rooms are not good."
    • 4.8 "Not very comfortable."

    Overall rating

    7.8 Good
    Based on 825 reviews
    • 9.1 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      9.9 "City centre within easy reach, said 99%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.6 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      8.8 "88% thought the service was very professional."
      7.2 "72% were happy with the room service."
    • 7.5 "Good pool."
    • 6.7 "Breakfast is mediocre."
    • 6.3 "Average value."
      5.2 "52% thought it was adequately priced."
    • 5.7 "Average comfort."
    • 5.3 "Rooms are ok."
      5.5 "Only 55% said rooms were clean enough."
      6.8 "68% said the view was so-so."
      5.2 "For only 52%, the tv was ok."
    • 3.2 "Horrible vibe."
      1.7 "83% criticized the unstylish hotel."
      3.9 "For 61%, the lobby entrance was sub-standard."
    • 3.1 "Terrible amenities."
      3.0 "70% thought the building wasn't nice."
      0.6 "94% complained about the elevator."
      3.9 "For 61%, the lobby entrance was sub-standard."
      0.7 "93% thought the facilities needed updating."
    • 2.8 "Disappointing internet connection."
      1.3 "87% said the wifi quality was bad."
    View all review categories
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Friendly service"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    More
    More

    Photos
    Map

    Map

    Close