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Crowne Plaza Melbourne

1 - 5 Spencer Street, Melbourne, VIC 3005, Australia
+61 396 482 777

AED 500+

Overall guest ratings

8.3/10 Excellent
Based on 4,737 reviews

Review highlights

  • 9.2
  • 9.0
  • 8.1
  • 3.7

Nearby

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    About

    Crowne Plaza Melbourne is in the heart of the city's vibrant docklands, on the fringe of the Melbourne CBD. Our bright lobby is alive with conversation and as you step to our front desk you'll know you're in good company. We'll take your bags if you want to sit back with a local microbrew in the Lobby Bar. You're surrounded by restaurants on the Yarra's north bank, just over the bridge from the Crown Casino and Melbourne Convention and Exhibition Centre. This CBD Melbourne hotel is a 5-minute walk from Southern Cross rail station and a 2-minute stroll to the tramways for swift travel across the city. Taxis or our car service take 30 minutes from Melbourne Airport, while valets make parking easy. If you're planning a meeting or conference with us, your Crowne Meetings Director will adapt our meeting rooms for video conferences or multimedia presentations. You can trust our concierge for insider tips on sport, entertainment and major events in Melbourne, and the chefs at Clarendon Street Grill will cook steaks the way you like them. Energise in our outdoor pool or take a morning jog on the Southbank Promenade to catch the sun glinting off Eureka Tower. Choose Crowne Plaza Melbourne for South Wharf conventions and concerts, or crunching tackles at Etihad Stadium, home of Australian football.

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    Amenities

    • Parking
    • Fitness centre
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Internet
    • Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Gift shop
    • Laundry facilities
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Designated smoking area
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    Based on 4,737 reviews
    • 9.2 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.5 "City centre within easy reach, said 95%."
      10.0 "Business sites within easy reach, said 100%."
      10.0 "100% thought it was easy to get to the train station."
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
      7.1 "71% were happy with the room service."
      9.4 "94% said the concierge service was amazing."
      7.5 "75% found the restaurant service to be one of the best."
      7.1 "Lovely bar service, according to 71%."
    • 8.1 "Breakfast is good."
    • 6.5 "Rooms are ok."
      5.5 "Only 55% said rooms were big enough."
    • 5.7 "Average value."
    • 3.7 "Vibe wasn't good."
      1.6 "84% criticized the unstylish hotel."
      3.9 "For 61%, the lobby entrance was sub-standard."
      3.6 "64% didn't like the unstylish hotel."
    • 3.3 "Internet is poor."
      3.7 "63% thought it was overpriced."
      1.8 "82% said the wifi quality was bad."
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    Overall rating

    8.4 Excellent
    Based on 3,363 reviews
    • 9.1 "Terrific location."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.8 "98% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      9.5 "City centre within easy reach, said 95%."
      8.9 "89% liked the proximity to sightseeing."
    • 8.8 "Great service."
      9.5 "95% found the staff to be very friendly."
      9.6 "96% said the concierge service was amazing."
    • 7.8 "Good breakfast."
    • 6.5 "Average comfort."
      5.6 "Only 56% said rooms were big enough."
    • 6.2 "Rooms are ok."
      5.6 "Only 56% said rooms were big enough."
    • 5.1 "Average amenities."
      5.1 "51% thought the building was acceptable."
    • 4.8 "Value below average."
      4.5 "55% said the breakfast was too expensive."
      3.3 "67% thought it was overpriced."
    • 2.9 "Horrible vibe."
      1.5 "85% criticized the unstylish hotel."
      3.3 "For 67%, the lobby entrance was sub-standard."
      3.6 "64% didn't like the unstylish hotel."
    • 2.9 "Disappointing internet connection."
      3.3 "67% thought it was overpriced."
      1.7 "83% said the wifi quality was bad."
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    Overall rating

    8.4 Excellent
    Based on 710 reviews
    • 9.3 "World class service."
      9.5 "95% found the staff to be very friendly."
      7.6 "76% were happy with the room service."
      7.9 "79% said the reception staff was great."
      8.5 "85% thought the service was very professional."
      7.4 "Housekeeping was great, according to 74%."
    • 9.1 "Terrific location."
    • 8.3 "Breakfast is good."
    • 6.5 "Rooms are ok."
      5.5 "Only 55% said rooms were big enough."
    • 5.2 "Average amenities."
      5.1 "51% thought the building was acceptable."
    • 5.2 "Average value."
    • 3.4 "Vibe wasn't good."
      1.7 "83% criticized the unstylish hotel."
      3.8 "For 62%, the lobby entrance was sub-standard."
    • 2.7 "Disappointing internet connection."
      3.0 "70% thought it was overpriced."
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    Overall rating

    7.8 Good
    Based on 94 reviews
    • 9.2 "Terrific location."
    • 9.0 "World class service."
      9.5 "95% found the staff to be very friendly."
    • 6.6 "Rooms are ok."
    • 5.9 "Average amenities."
      5.9 "59% thought the building was acceptable."
    • 5.8 "Average value."
    • 3.9 "Internet is poor."
    • 3.6 "Vibe wasn't good."
    View all review categories

    Overall rating

    8.3 Excellent
    Based on 568 reviews
    • 9.1 "Terrific location."
    • 8.9 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
      8.7 "87% thought the service was very professional."
    • 7.6 "Good breakfast."
    • 7.0 "Good bar."
    • 6.8 "Rooms are ok."
      6.4 "Only 64% said rooms were clean enough."
      5.6 "Only 56% said rooms were big enough."
    • 5.3 "Average value."
    • 3.6 "Internet is poor."
      4.0 "60% thought it was overpriced."
    • 3.4 "Vibe wasn't good."
      1.4 "86% criticized the unstylish hotel."
      3.7 "For 63%, the lobby entrance was sub-standard."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    data provided by TrustYou

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