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Staff were fantastic, the public areas impressive, the food good; all at a price that made it a bargain. Wifi (mostly) worked. Room looked dingy and bits (especially the carpet) grubby. Had to rearrange the furniture to organise enough space to work.
Very nice staff, excelent room service and internet wi-fi working perfectly. The room is a bit small but clean and comfortable
We enjoyed the pool area, the beach and walking along the main street "Ramos". The buffet breakfast was wonderful. We also ate one evening at the French restaurant and loved the ambiance, the live piano player, service and especially the food! The maid service was excellent. Overall, our stay was wonderful! This is our second stay at the hotel and will hopefully be able to visit again. The only thing that I can say is that the bathroom tub needs another shower door. When you shower the water splashes out to the bathroom floor. I would also recommend that more English translation is available in the hotel material.
The freindliness and total professionalism of all the staff; from parking the car to answering tourist questions, reserving the restuarant etc.Also the proximity to the beach and the view is spectacular No
this is more a 2 stars hotel... definitely didn t look like the pictures online... rooms were very small and dirty...
The breakfast was nice. Internet was fast and free. All in all a good place. We booked the superior room and at first they gave us a small room with two beds. That was not what we wanted. After we got a much better room with two rooms and had a good stay.
Good location, friendly staff and very good breakfast The entrance to the hotel was through a different hotel on non-peak days and the sign on the main door was only in Spanish, so international travellers could have some difficulties understanding.
Buffet breakfast,very friendly staff, fast internet, small but decent room, nice looking bar. Our aircon leaked horribly when we turned it off one night & i think we were over charged, rate on booking.com was $52US per night & we were charged around $237 peso which doesnt seem quiet right, so i realised after checkout.