It was homely, comfortable room, nice surroundings, fantastic location, love the building on the corner of the centre of Reykjavik, close to the harbour and lots of great restaurants & cafes & museums. Steff were friendly, breakfast was nice. Breakfast was pricey especially when you could get a huge cooked breakfast and warm coffee down the road for less. tea and coffee facilitirs in the room were poor, there were 2 of us and they didn't have pairs of the same kind of tea bag, no milk, small cups, little sugar, we bought ours from the supermarket. Internet which we paid for kept stopping working but when we called it was fixed and when we mentioned it again at checkout it was deducted from our bill, so was ok in the end.
Close to old parts of town. In fact, hotel is built over museum for first settlement.
It was clean, desk staff were pleasant The hotel had messed up the reservations. My reservation through Kayak was fine. However, a hotel block that was to be released 45 days before my arrival was still on the books (I was joining a hiking group) and they tried to get me to pay for that supposed reservation. In talking with the agency that had arranged the room block for this particular hiking group, this is not the first time that this hotel has done this. In addition, a friend of mine who had confirmed her reservation at Hotel Centrum before leaving the US, received an e-mail that they were overbooked and she had to go to another hotel---even though Hotel Centrum had double bookings and indeed did have rooms.
Location in town. Ridiculous price for room that had no amenities. Paid five star price for two star motel. Room small, bed uncomfortable. Everything extra.
Location! You can not beat the location of the Centrum. Also the front desk staff is awesome. They can book all of your excursions for you and if you would like dinner reservations, they can suggest where and then make the reservations for you. The hotel bar happy hour was excellent if you like beer and craft cocktails. The room size was a little small and there was no place for a second piece of large luggage. Also, even with the radiator in the off position, the room was extremely hot. We were forced to sleep with the windows open. The amount of noise coming from the street from cars and people at all hours of the night caused us not to get a good nights sleep in the 8 days that we were there. I wish I would have brought ear plugs.
Having travelled extensively around the world, it was a pleasure to be greeted by service minded, smiling, friendly staff. The hotel was relaxing and stressless. Maybe, a little more attention should be made to controlling the facilities inside the room. Ensure things are regularly maintained in the bathrooms with drips, leaks, and edges correctly sealed with silicon. Minor issue, but essential to retain the hotel profile
Staff are very helpfull , location of the hotel - it is very central.
The hotel is centrally located in Reykjavik and next door to some excellent restaurants. The staff was very helpful and knowledgeable of the area.
Outstanding staff. Very clean. Very central. Convenient bar and restaurant. Slow wifi.
Location was good. Parking was listed but it was public parking. We had to drive around and parked a few blocks away.
The Hotel staff was very friendly and helpful in giving suggestions about places to visit, providing maps of the city, and arranging the shuttle to the airport. The Location is perfect, right in the centre of the city and close to shops, restaurants, the city lake, and sites. I think it's so unique that the hotel is above a Viking settlement (museum). I Loved this hotel! Although the breakfast is great, I do think it's a bit pricey per person (14 euros or $18 canadian).
cafe and breakfast
Large variety of breakfast, helpful staff, rooms with a view. The bathroom didn't seem to have been cleaned from the previous occupant. The kettle was rusty but was replaced immediately after my request.
The room was super clean, had many amenities and was well appointed (bathrobe, slippers, plenty of towels, a safe, cable Tv and radio, Wifi, some complimentary toiletries, coffee &coffee maker, cork screw, many lamps, great system of curtains, bath tub and shower, etc.). The hotel itself also had many amenities: there are three dining options there ( award winning restaurant, moderate restaurant, and bar fare), a spa and hairdresser in the basement, a bar/lounge with happy hour, a polite and helpful staff, a tourist shop, etc.
The staff on the reception could not have been more helpful, phoning to check on trips we had arranged and taking the hastle out of hiring a car.First class service. thanks 15 min walk to town
Nothing, probably sauna.
The service is great, along with it being easily accessible to the area without being right in downtown/touristy area. View is pretty nice of the city from afar too. We enjoyed the hotel for 4 days while doing day trips around the ring road then walking to the nightlife or hotel bar in the evenings. The staff is pretty accommodating to any needs - the bartending staff had a real knowledge of the area and great tips. I would maybe stay here again, but bring my own pillows next time. It is a bit outdated in terms of decor - but the real issue is the pillows. There was nothing to them and it left us with terrible neck strain. Wifi didn't work in our 6th floor room, but they tried to accommodate by placing a hotspot nearby - yet removed it before the end of our stay.
This is a avery poorly maintained hotel. The staff is not very informative about the Iceland and very unhelpful to customers. The rooms are not cleaned properly and customer complaints not attended promptly. In my five days stay, my room telephone never worked, shower head never fixed, it took two days tho fix the locker. I had to visit the front desk several times to complain but not much was done. Overall it was a very unpleasant experience. We were a group of 15 people that could not call room to room - had to use what is app to communicate and coordinate activities.So sad
- Great price - 10 minute walk to downtown - Good breakfast - Good wifi - Very worn linens and furniture - Bed was not the most comfortable
Great value for money, spa, 15min walk to city centre, free parking, internet included
Breakfast buffet included with room. Great location. Friendly and helpful staff. Free parking.
Staff was great. Good location but a 15 min walk to the city center with its shops and eateries. Rooms were "used" at best. A lot of wear and tear and small holes and dents in walls and doorways. Some non functioning amenities and even issues with one of the elevator banks.
The rooms we stayed in were clean and well-kept, the staff was very courteous and the location is ideal. If you're not afraid of a little walking (or if you're from NYC and think nothing of it) then you'll be pleased by how quickly you can get to the city center without using the buses or the very expensive cabs. The view was lovely and the restaurant on the ground floor was a very enjoyable meal and reasonably priced compared to the normal Icelandic fare. We stayed at the hotel for slightly more than a week and used it as a staging point for a variety of tours. I mention this because it seems like a fairly common practice here, and tour drivers will actually come into the lobby and collect you. In our case one of the tours was cancelled and the hotel staff handled all the logistics for rescheduling it. Our reservation came with access to their daily breakfast buffet, which is quite large and served as a great meal to get us started before our tours. Like many homes and hotels in iceland, this building gets its hot water directly from a hot water system below ground. There are some places you might stay that get their hot water from a local geothermal plant. This is not one of them. This means that the Saga's hot water has a slight sulfur smell to it. It's perfectly safe and even drinkable, but the taste and the smell is not pleasant. Knowing this ahead of time would not have made me cancel my reservation, but I think this kind of thing is good to know before you arrive. Laundry is expensive. I sent down about two weeks' worth of Tshirts, socks, and underwear for a single person and it ran about 70 USD. We would still rather have used the local laundry than packing twice as many clothes, but that price stings a bit, especially for simple cotton garments.
The restaurants and the spa. The rooms are getting old.
The room was very clean and the hotel is lovely. Breakfast tasted good. The room was really small. The bathroom doesn't look like it has been updated. They don't tell you the price of anything like breakfast, pay per view, mini bar. We would have potentially bought somethings,, but we were too afraid because we didn't know how much they would charge.
The location was very convenient to the downtown shops and restaurants. The selection of weights in the gym was quite good for a hotel of this size. There were free bottles of Icelandic water in the gym. The room was very clean and quiet, and the bed was very comfortable. The desk staff did their job with no special warmth or friendliness.
Very well located, nice hotel with wide rooms and good service
Great location; you can walk to everything. Beautiful bar ! Breakfast is ok a bit expensive for what you get
Comfortable, spacious Random breakfast policy. First stay breakfast included, second stay was charged.
Great location.Quite, clean rooms.
The friendliness of the staff is unparalleled. The rooms were crisp looking in general. It was decorated elegantly in black white and touches of gray. There were some unused tissues lying on the floor outside of our room for the duration of our stay. They also had a funky smell that we couldn't get rid of. But overall the hotel look beautiful. And the staff was very accommodating
Close to nearby sights and attractions. Good place to stay if only in Reykjavik for a night or 2 and want to shop and see local attractions. The description said there was parking but there isn't. Parking meters are all around hotel but need to be fed every 2 hours.
The hotel is in a great spot downtown, easy walking distance everywhere. It has a Northern European modern design, simple but elegant. Love the old building. Hot water kettle in the room is awesome after exploring. Staff was courteous and friendly. The bathrooms do not seem to match the rest of the room and hotel feel. They need to be updated.
The location was excellent.
Excellent staff (especially Anna at the front desk), excellent location! Great room! Nothing!
Beautiful rooms, nice shower & bath facilities, lines were very nice and overall a great hotel.
Spa, staff, dining Need for a cab to get downtown
Modern hotel with efficient staff. Spacious and clean. 20 minutes walk to town. Very expensive restaurant which even by Icelandic standards was just too much. We ate at Pizza hut around the corner.
The hotel was pretty good, however, nothing extremely special. It is for people who like an extra touch but do not go into extremes.
Great service, friendly staff, range of services. 1-> Standard single room is extremely snug. Marvel of engineering how they are able to fit all the necessities into such a small area without compromising on available amenities. 2-> location from core downtown. Several free shuttles are provided however, the frequency is limited to a handful per day which may limit flexibility when sightseeing, etc.
Staff helpful and courteous. Everything was clean, tidy and well presented. The food was very good and the breakfast to die for!!
The staff was very helpful and friendly, the restaurant was excellent. You can book tours from the operator in the lobby. Great views from our top floor room. We definitely recommend that you stay here and enjoy the beautiful country. Location is just a wee bit far away but buses or a short walk will get you downtown and closer to more dining choices
Clean and quiet rooms. A poorly communicated fire drill at noon while having an infant sleeping in the room is a life event.
Great view of the bay, executive lounge was first class.
I enjoyed the high end quality from top to bottom of the hotel! It was immaculate, stylish and staff was helpful and enjoyable. I would have preferred to have been closer to downtown so I could walk to the downtown area. However, that would mean having a big hotel in the middle of a great little town. I understand that they are building something closer to town that fits in to the surroundings, so I'll have to try that when it opens.
It was a good value for the money. Nice, airy rooms and I enjoyed being able to walk around the neighborhood. The hotel cost for breakfast was high. I have stayed at 2 other Reykjavik hotels in the last 5 years and breakfast was always included. The selection was fine but $20.00 us equivalent was high. I prefer the breakfast at Hotel Bjork and it was included in the room cost. Also the shuttle to town was conveneient but not the return to the hotel. It was inconvenient and wse had to take a taxi back both days because their was so much time to wait before 6 pm. I would like to see at least 2 other trips in that schedule.
Very friendly staff, good food, beautiful room.
clean, good parking, good food management very inflexible on check out time. a 1 hour extension would have cost 25 US$.
Great staff and very help full.. Great restaurant with okay prices even for a student..
Nice location, but the rooms were dated, the TV was very old, the wifi worked intermittently, the breakfast buffet was pricey, and the beds were not comfortable.
Service and staff.
Crisp, clean rooms. Sharp lines very modern look inside Breakfast is a barely mediocre buffet for 3000isk (about $30) a person
Helpful staff at the reception desk You're a bit far from the centre [I know you're not very far]. I needed a lift from the univdersity even though I could see the hotel from there. A better walking route would be helpful.
Located directly next to domestic airport in Reykjavik - very convenient since I flew in/out of airport - walked to airport - no need to take expensive taxi - clean room - friendly staff
The room and all amnesties were great. Very comfortable for our last night in Iceland. The extra charges for breakfast were quite high.
Stay at the same location as the conference and I used the swimmingpool in the morning
Location. Even need to catch taxi to the Reykjavik airport so there is no real benefit of staying there.
We loved the swimming pool and the Hotel bar. Great food and service. The staff was very friendly. We didnt get the hotel we thought we would, but it turned out that we were fine. The hair dryer was too old, I couldn't wash my hair for 3 days cause I wouldn't be able to dry it.
Nice rooms, welcoming staff at reception, very clean and comfy. Not walking distance to downtown Reykajvik, but still a very pleasant hotel. If you are going to leisure I would make sure you have a rental car. The restaurant wasn't that great, (underdone chicken), waitstaff wasn't friendly, especially if your breakfast wasn't part of the package. The spa staff gave contradictory information to reception staff, so better communication would've been helpful .
Good parking, location, room size Right next to airport runway
Quiet, private. I arrived at 7am but paid for the night before because I needed to sleep. At 12 noon it here was a nock on the door and a moment later a phone call. They wanted me to check out even though I had a five day reservation . Actually should not of been charged for the first day because I didn't get what I paid for, sleep. The staff was always to busy on the computer to acknowledge guest unless you engaged them.
The building was beautiful, and the rooms were very nice. Our television did not work most of the time. The hotel advertised a flat screen television. In as much as we certainly did not go to Iceland to watch tv, the television was also set up for viewing the bill on line, setting up a wakeup call, etc. It was also a problem because it was so noisy outside that we did not sleep. We usually would have just turned the television on to offset the street noice, but we did not have the option. This was a lot of money to pay without getting a good night's rest. It is actually the principle of paying so much for less than advertised than the actual television itself.
Very nice hotel. Good location, nice rooms, very comfortable beds and pillows. Municipal parking is very close to the hotel. The restaurant is very expensive.
Excellent restaurant There should be more sitting area(s)
Clean rooms, nice decor Not best value for the money. Breakfast expensive
Very nice room and location was good
Staffs are very attentive to customers. refrigerator door key should stay unlocked once unlocked until locking again
Very nice staff. Good location if you want to be in the City Centre. Not a good location for anyone who wants to get sleep on Friday or Saturday night in the summer, due to young people who party all night in the streets outside. Very noisy until about 5:30 a.m. But a good place for young people who want to be at the center of the action.
proximity to downtown and shopping; friendly staff; comfortable lobby; luggage storage room. It was unfortunate to not be able to get into our room earlier since it was requested at the time of the reservation and our flight arrived from the US at 6:30 am. Also, our room was lovely and spacious, but way too warm and we were unable to be comfortable without the windows open, and the noise from the bars on the street was so loud, we had difficulty sleeping. I'd suggest air conditioning or blankets that aren't so hot so that we could sleep!
The hotel has a brilliant central location right next to the parliament (which is actually so small that we almost missed it) and all the major nightlife and shopping areas. Also very close to the harbour. The rooms were lovely, warm and cosy - beds very comfy! We had a great stay at this hotel, and the reception staff were friendly and helpful. Breakfast was too expensive for what it was. One thing that we felt the hotel could improve on would be a spa area - perhaps a project for next time?
the location was second to none, city centre. very accomodating and friendly staff, a true credit to the warm and inviting icelandic style nothing
The room was large by European standards. Staff were pleasant and helpful. Great location. Would definitely stay here again.
Nice room in great location. Simple, elegant hotel. Would definitely stay again.
Very central and for Reykjavik excellently value. Breakfast and locale
We liked the location near city center and the view out our 3rd floor balcony. The room was spacious and comfortable. The shower was especially welcome after a day of horseback riding and sightseeing. The restaurant in the hotel, Snaps was very accommodating by seating us near closing. They served an excellent meal. On street parking was a little unnerving but turned out fine. It seems that after 6:30pm free parking on the streets is a free-for-all in Reykjavik with anything goes.
The location was great with plenty of street parking nearby. We are only a few blocks away from the main church. You can easily walk anywhere n the Reykjavik area. The room was also comfortable and very clean. The Snaps restaurant is also great for a meal.
The front desc staff were absolutely wonderful and most helpful in both the usual ways and also in requests that were less common, Like coming out to help me use the parking meter We liked everything
Attractive Scandinavian decor, perfect location, cheerful and knowledgeable 24 hour staff.
The front desk staff was amazing. They helped us several time with questions we had We rented one of their apartments for a couple days and it was huge. Wonderful street views and easy walking distance to everything you need. We never ate at their restaurant but we have heard is very good and reasonably priced.
The friendly front desk staff + the view of city/harbor from the room. No on-site parking. Free parking in nearby lot from 6 p.m to 10:00 am...I had to get up and move the car to an area about four blocks away for the rest of the day...otherwise pay about $ 1. per hour to park.
Location Working on the room above use for two days. Couldn't. Be in our room during the day to relax. While on vacation till after 18:00..
Great location. Easy waking distance to harbor area. Very nice staff. Very good Breakfast. Restaurant extremely busy every night with locals and tourists so difficult to have dinner without reservation. Very noisy until after midnight every night as patrons exited restaurant/bar and hung around on street below our bedroom. Recommend you request room at back of hotel or bring earplugs
Location, view from room and very service minded staff.
The location of the hotel is perfect for walking around the shops and grabbing dinner. Our room was really small especially the shower. We both banged our arms on it trying to shower. Not what we are used to.
Location and price. None.
Walking distance to most of towns best sights and restaurants. Felt very safe and the breakfast was great. I would stay here again. Parking was hard to find. That is to be expected when staying in any downtown area. Dining is expensive everywhere in Iceland. For a one in a lifetime place to see. It was still worth it.
nice room very poor breakfast, wlan didn´t work most of the time
The rooms and location were excellent. The breakfast was included but not that impressive.
Nice, clean, spacious rooms
Everything. This place was fantastic. The Staff was helpful, the location can't be beat; you're in the middle of town, on the main street. walking distance to shops and restaurants. Nice size room, fridge - really the best value / location we stayed in Iceland. Good breakfast options compared to other places we stayed. Recommended. Nothing
Tyeblocation, size of the room,value and the included breakfast No way to wash our clothes, no hot tub and only five channels to choose from
Hotel was walking distance to shopping. Had a small kitchen with burners, microwave, refrigerator and dishes. Stayed 4 nights and made dinner 3 of those nights.Going out to eat very expensive Bonus (supermarket) is just 2 blocks away. Staff is extremely helpful. We arrived at 8am and there was a room ready for us. Make sure you get to breakfast on time. Close doors exactly at 9:30 and by 9:15 slim pickings on options. It could be that it is early but staff wasn't that welcoming for breakfast. Just basic offerings - toast, cereal, hard boiled eggs, meat, cheese, yogurt. Was fine for us but for those who like a hot breakfast it isn't available They cut fruit in half so for those of you who like to grab and apple for later in the day that isn't an option.
the staff was excellent! no traditional icelandic dishes at the restaurant of the hotel
The location. Breakfast.
The location was excellent. Also, the staff was very helpful during our stay.
We booked a double room and it was really more like a one bedroom. Had a stove and separate seating area, was clean and we had no problems with noise!
locaition, big rooms, a lot of space in the room and exelent view from window to atlantic ocean
Clean, spacious, new, easy to find, good food, fairly central location.
The booking confirmation stated "Deposit
Excellent bathroom Good size room Good free wifi signal Bed was rather uncomfortable Lack of TV channels Interactive TV features simply don't work
Nice big comfortable room Very slow therefore irritating and expensive internet connection. Lost serveral times connection with my company's server
Very positive staff. It's a new hotel with a great reception area with free Internet access. The view from 12th floor was stunning. The restaurant delivered the best fish dish I've had for long. I really recommend this hotel.
Clean, good sized rooms, quiet (despite being full) and pleasantly designed. Staff friendly and helpful. Breakfast good but not overwhelming.
Internet didn't work well, and the price was high. Fitness was to expensive
New quality impressive hotel with fantastic views a bit far out of town
the only negative aspect was the cover of the bed which wasn't very comfortable.
very friendly staff and simple & cozy room
The Staff was very kind and they were always willing to help. Is very well located, 3 blocks from the city center. The room was not confortable at all, very old and broken bed. Bad smell in the bathroom.
Breakfast was good, hotel was quiet I did not think the bedsheets were very clean - I was a little worried the room might have bedbugs. I think the rooms should be kept cleaner
convenience, friendly staff
Very expensive. Very poor room in a different building to the hotel.
a very helpful receptionist: Faruk the small size of the room, cleanliness, no toilet paper, leaking toilet, no fan in the bathroom which made the whole room steamy and smell of sulfur.
Friendly, helpful staff and central location.
The location is very good it´s in the heart of Reykjavik adn no need to take taxi to go the night life. Yes - it was one thing that i didn´t knew... that was about i booked via booking.com and i used my Visa card to pay via internet... But when i came to the hotel - the manager wanted to have my visa again and said that i haven´t paid for the hotel when i booked at booking.com - that was only insurance he said...
The location was great. Breakfast was decent - typical European continental layout. The rooms were very small - especially the double bed room. The two twin bed room was better. Only one television channel worked. No alarm clock. Tiny bathroom with no shower separation.
Location and value Rooms are quite small and sparsly furnished
Very good staff, clean and comfortable, splurge restaurant. Arranged several details including transfers and day trips via the staff. Quick walk to old town in both directions - reflecting pool or Hallgrimskirka. Solid. Not cheap, rooms are not large, but that's not their fault.
Excellent Location, Great Service, Fabulous Restaurant. They even gave us a free upgrade as they were not too fully booked. The staff were very friendly and could help with anything. Certainly a great base from which to enjoy the City of Reykjavik or from which to take any of the multiple day tours on offer (which the staff were helpful and informed of to help organise). I will stay here again next time.
hotel de charme .... we really enjoyed our stay there. everything was perfect!!!
Great location, warm, older, traditional design, great staff. Needs to reinvest some money back in the hotel for a makeover. TV's in rooms were 1970 models with fuzzy reception, computer's downstairs were slow and weren't able to print.
The young lady receptionist there helped me a lot re the confusion of tour operator about location of picking me up. Really appreciate it.
The art gallery and the food. The entire hotel is like a huge art gallery. The staff is very friendly and the kitchen excellent. I can recommend this hotel for anyone traveling to Reykjavik.
Very good location. The staf was friendly and the high speed internet connection was highly appreciated. Soundproofing needs to be improved, we could hear people talking in the room next to us, even though they were talking low.
Very noisy from street traffic. This may turn me away from visiting again.
The art. Wi-fi availability. Friendliness of the staff. Warm a touch of traditional and old fashion The rooms were just a little tired but nothing a make-over wouldn't fix. Could hear the traffic a little too much.
Helpful staff, good location. Room was quite small
Friendly and helpful staff, good location. Two single beds used as a double, very uncomfortable.
Quiet location, but 10 min walk to everything. Breakfast buffet (hot) included. Absolutely best staff attentive, accommodating, engaging. Houses one of the finer restaurants in the city plus a nice bar downstairs. Tea and coffee and mini bar in the room. Would absolutely stay again. Single rooms on the top floor are drafty because of the balcony doors.
Location and view. Smal room, not much storage room.
Somehow this isn't mentioned on their website or any reviews I've seen, but Hotel Alda gives each guest an android smartphone in lieu of a room phone. This phone works throughout Iceland, has reception on speed dial, and has all the other bells and whistles you'd expect of s smartphone: maps, activity guides, etc. A great and welcome surprise! Unfortunately for the hotel, but fortunately for Reykjavik generally, there is a bit of construction going on near the facilities. Not a big deal if you're getting up early to go on an adventure, but if you intend to sleep in do ask for a room on the other side of the hotel. This advice should be good through the end of summer 2015.
The hotel was great. From the atmosphere and decorations to the people working there. The front desk staff were amazing and friendly. They were always ready to help and had a smile on there faces everyday. We got a family sized room for two people just because I heard the rooms might be smaller. However the room was bigger than I expected including the bathroom. You hear that the shower doors fold to make more room. However even extended there is enough room for the other person to use the sink or get ready. The hotel gives you a cell phone with data included, which was honestly amazing. I made the phone into a wifi hotspot and was able to use my own cell phone throughout the trip. Just bring portable charger with you as the phone battery dies quickly this way. The hotel is also located on the main strip and perfect walking distance from restaurants and bars. But a few blocks down so you don't hear the noise of the bars at night. We never tried the breakfast downstairs as we always had say trips planned in the mornings. There is a bakery down the street that is open early I can't remember the name of it but the front desk told us about it. Big enough to sit down and have breakfast, but gets packed as well so give yourself enough time if you have morning plans. The room does come with a pot to make your own hot tea and instant coffee if you are in a rush. Hard to say what I did not like about the hotel. The only thing I can think of is that the room gets very warm and with no thermostat to control temperature. We opened the window everyday however it only opens a tiny crack and doesn't stay open on its own. Probably from the wind outside. Just bring light pajamas with you and you will be fine.
I was traveling alone and felt very safe here. All the tours picked me up and I felt comfortable walking around the area on my own. Also, the woman at the front desk was so nice and helpful and made several phone calls for me. I would definitely stay here again!
Clean nice rooms Staff told me our two rooms would be 120 euros each, then revised the price upwards during both of our two separate stays at the hotel - got the feeling they bumped up the normal price to match an inflated price I'd agreed to when booking on the internet
The fact that they had our reservation. Nothing else The decor. The small size of the room. The very noisy traffic outside. The bad, cheap fittings. The flaking paint on the window frames. The fact that it was not a proper double bed matress but two single matresses pushed together. The horrible noise when the toilet was flushed. The fact that the bathroom was so tiny that my knees pressed against the wall when I sat on the toilet.
A little bit small, but relatively cheap, clean, convenient, and breakfast included.
Cheap price. No bath room in the room.
central location including breakfast shared bathroom facilities were not clearly explained on website so disappointed. and had twin beds rather than a double when booked for a couple.
Awesome location on Reykjavik's main street while not close enough to be bothered by the nightly audio chaos. Room was rather small but had everything we needed at a reasonable price. Not super easy to find
Excellent location, friendly and helpful staff, nice and comfortable rooms.
This hotel is wondeful. Don't be put of by dreary exterior and hallways - rooms are excellent for price. Ideal for centre of City - all within walking distance. Staff very friendly Breakfast good for Iceland hotel fare.
- Extremely friendly staff - Nice atmosphere - Good breakfast - Nice soft bed - Some of the rooms didn't have their own bathroom (but that was alright for me) - Some rooms are prone to have traffic noise (I had no problems with that though)
Clean , central , best of all , service excellent , staff very helpful Nothing
Flexibility in downgrading me to a cheaper room w/out decrease in the room price. Breakfast was not up to scratch. Also listening to a loud TV and two philipino maids having a loud discussion behind my back for the duration of my 15 min breakfast was not nice. The drunken lot in the bar in the afternoon made me take my drink into the room.
This review is about the two floors of the hotel which are a hostel, not a hotel. They lend you a tiny (nearly a joke, I guess) lock to put on the small cubby boxes in the room. 1000ISK deposit. The kitchen contains dishwashers. I stayed in a room with 12 or 14 beds. The doors on these rooms are "underdamped", meaning they are designed or adjusted to slam very very loudly if you let them close by themselves. It shakes not just the room, but is even obnoxious during the day if you're in a common kitchen or lounge down/across the hall. The door in my room was slammed AT ALL HOURS of the day except 12h30 -- 03h00 a.m. by the absurdly inconsiderate guests. The problem is that there is no effort by the hostel to tell people how to behave, and for some reason a large cross-section of the sample of young travellers in my room seem entirely oblivious to the surely-obvious effects of their actions on other people. There were no quiet hours announced. No one was told to close doors quietly. I was dumbfounded how people stayed up shouting, drinking, etc inside the dorm room (there are couches) until midnight, even when others were obviously trying to sleep, and the same people when they were on a different schedule, were up at 03h a.m. sharp talking loudly, and slamming the door countless times again. I mentioned to the staff that there was an educational solution (maybe) to this problem, but they didn't seem very interested. In addition to all that, the rooms, which look nothing nice as clean as in the pictures online (of course), have little cubby boxes below the beds where you supposedly can lock your valuables. The locking tabs are a bit of a joke, maybe, but in my room several were actually broken off anyway, so there was no way to lock them. This was my worst hostel experience ever.
laid back fun atmosphere There was nothing I didn't like
Classy breakfast buffet, wide spaces in the dorm rooms, not too cramped, evening shift front desk worker "Gary the Great" is a not a cool friendly dude, but extremely helpful.
Friendly staff,decent location, clean dorms, nice locker for suitcase. Not having bathrooms for both sexes on both sides of the floor. Layout of dorms not great. Bad internet
design hotel and great breakfast no
Location near the city center. Transportation from the airport well organised. Nice view from the breakfast room. The window did not close properly, bringing important noise from the street.
great location, quiet as can be but near everything in the centre-- lovely room with amazingly comfy bed, and terrific staff. Breakfast is great, as well! Terrific hotel! not applicable.
Clean, good location, decent breakfast, good views from breakfast (from the 8th floor), parking nearby, looks very new and modern, managed to get an awesome deal making it very good value at 88eur per night for two (even compared to youth hostels if comparing overall service and location) Small room, no wardrobe, bad view to the back, no proper curtains, lots of slamming of doors from other guests, sold out for dinner at 10pm
Lovely linens and light airy rooms. The fact the it is adjacent to a large construction site and this was not advertised. Hairs on the bed when I checked into my room. Poor value for money.
A great hotel, staff great, great location
24 hours reception, close to the center
Restaurant at top floor with views that make your breakfast memorable. Nice room. Free of charge parking.
Nice rooms, comfortable beds.Very good location.Buffet breakfast good including Icelandic selections. Bathroom small and modernist rather than functional.
The location is excellent Cleanliness in the rooms could be improved - when we arrived the sheets had not been changed in our bed + the toilet had not even been flushed !! Also the young man at the reception was quite rude when we checked in - he wanted me to pay the bill right away and when I said I would pay it when we leave the hotel he simply threw the room keys on the desk and wanted to check my credit card details.
Our room was kept quite clean. We also paid a 10 euro charge to use the spa area which was a very nice ammenity. There was very little room for unpacking clothing and storing luggage. However my wife and I were able to manage with the hanging rods and shelves provided (no dressers). The shower is a bit odd since there is no tub and just a swinging door, but after the first use we figured out how to minimize the wetness and made sure to shower with the door and window cracked to remove moisture more quickly. As others said, there is an issue with air circulation but we opened the window and were fine (we were there mid September). However this may not be a workable option during the winter. There was also construction which unfortunately blocked some of the panoramic views but was surprisingly quite and did not seem to interrupt our rest.
It was great to have the fridge, tea and coffee facilities as well as a computer with free internet access in the room. The bathroom and washbasin in the room was not cleaned during our stay which I missed a bit.
The night shift staff is friendly and helpful. The room is very basic but clean. The location is a bit far from the city center (10 minutes walk) but it was in a quiet neighborhood and I had great sleep. Great value for the rate that I paid... The bathroom could be cleaner.
No problem with check in in the middle of the night. Friendly people at the reception. Clean and comfortable and good value for money.
Floki is a smaller, family-run operation which is efficient but also personable. The facilities look like a cottage with a dining annex. My room, though small, was clean, well appointed in an IKEA style, easy to access and had free wireless. The nearby shared restroom was also well-kept. The breakfast was delicious and the dining lounge is spacious and sunny. The proprieter is very welcoming and helped me to order a cab for a very early morning flight to the airport. Also, one day I'd accidentally locked myself out and didn't realize it until I was down the street, but upon my return I found the key back in the door, no problem. It's not luxury, but the service is excellent. Support local businesses and stay at the Floki The only thing I found a bit challenging was the location; Hotel Floki is located on a busy thoroughfare a few blocks walk from one of the main shopping streets leading towards the more quaint historic district and the waterfront. So if you are self-catering you will need to walk a bit to get food. But otherwise it's a great place to stay.
I've been travelling quite a lot staying in many hostels recommened by Lonely Planet and other guidebooks, but I find Floki as the best one (sleepingbag dormitory). Staff is increadibly friendly and helpfull, Internet connection great. As people staying in the Floki come to Iceland for different purposes (business, holidays), it isn't a place where you meet bunch of drunk backpackers. a kitchen is great with a dinning part nicely arranged. During a high season you might wait in a queue when going to a bathroom.
For problems with the suit-cases and with arrangements with the car rental service and immediately and one helped uncomplicatedly.
Cheap, nice and helping staff, basic but had everything you need Smelly room without proper air ventilation. Not so clean toilet (downstairs)
We appreciated the computer, the staff were very friendly and helpful, receiving packages and messages for us. The rooms were clean. Location was very accessible and staff was very accommodating in dropping off large amounts of luggage early One member of our 7 , had a bad mattress. Some oil or wd 40 on some of the squaky doors would help a lot.
Location close to Reykjavik sites, but very quiet. Staff were helpful and friendly, helped us with dropping off a rental car and info about getting to the airport, etc.
Easy to get to (Flybus+), clean & comfortable, internet pc, washing & drying facilities available for guests to use (a pleasant surprise as I don't remember seeing this on the website). Plenty of food at breakfast. Easy walking distance from the main shopping area. Problem with a blocked drain (which had been fixed when I returned for my second visit), washbasin in room (2nd stay) had no plug and tv would not stay on-channel.
Fosshotel Lind is very convenient for central Reykjavik and also for going on tours. Once Carpe Derm is back in operation it will be back to being a very good all round hotel.
Near the town centre. Free car parking. Reasonable cost. Clean and cosy. Rooms were small. Limited tv channels.
Nice place, clean, good breckfast ,perfect location for a couple of night during Iceland classic ring tour.
location, hotel staff lack of cleaning in room, especially the floor. Rooms a bit small.
Located in the center of the town Old hotel with traces of humidity in the bathroom