Would you like to save as your currency permanently or for this visit only?
everything. and in particular the ensuite jacuzzi in the bath coffee machine was,nt working for breakfast. a bit petty, i know
We have booked to stay in a 'sister' hotel in Salamanca in September
Cleanlines of the hotel was excellent, breakfast good, Location is the best in Malaga. TV-rack was strange and inconvenient, you can easily break your toes with that. Wall rack would be much more convenient.
Location was great, rooms very modern No swimming pool but we already knew that
Great room - good facilities. Bright, clean, modern and extremely comfortable.
A boutique hotel, right in the centre of old Malaga...............excellent
The hotel was nice, and our children enjoyed the bunk beds in the room.
The hotel is modern and very nice. It even has a computer in every room with free internet access. It does not have a parking and the public parking (between 17-20 Euros per day) is 3-5 blocks from the hotel
Right in the centre a of Malaga and a real "shoppers heaven" also close to the cathedral and other attractions. Lovely jucuzzi baths which light up. Great showers. Having a lap top in the room was a bonus. We found the staff at reception quite helpful. There are no safety rails on the bunk beds. In general the beds are quite solid. Breakfast was not worth the money. Alternatively there are a couple of nice cafe's in the area. As the hotel is in a pedistrian zone your taxi will not be able to deliver you to the front door.
Location was fantastic, rooms were very nice No swimming pool
Absolutely fantastic, 5* hotel excellent staff, we upgraded to Junior suite 101 ask for this if you want the perfect romantic break No coffee facilities in the room!
I thought the reception staff and the porters of this hotel were absolutely wonderful. They were exceptionally pleasant as well as being proud of their hotel and efficient. Our bedroom was on the first floor at the front of the hotel. Despite having double-glazed windows, it was dreadfully noisy. The street outside is very busy and the bay window in the bedroom seemed to draw the noise into the room in a way in which a normal window would not. It was a real nuisance and we were woken on and off throughout the night as well as early in the morning on each of the 3 nights we spent in the hotel.
every thing was perfect
Fresh hotel, fairly good location for shopping. Our room faced the main street outside and it was far from soundproof. In addition, as it was raining, the raindrops hit the arcroof of our window and it felt like sleeping beside a dripping bath-tap. When we told the hotel personnel about this it was no real interest in the subject.
The Hotel, staff, room and location were all excellent. I liked the valet parking, nice touch. I had a room service meal one evening, it was very good, well priced and arrived quickly. I will definately stay here again. I'm being really picky here but newxt to the workdesk there is only one socket. l had to purchase an adaptor so that l could use my laptop and the desk lamp. The free WiFi connection always showed as 'poor' but the desk will always lend you an ADSL cable.
the location of the hotel and the comfort of the room and it was esy to find
Very nice and comfortable room. Very kind and available staff. Free minibar. Close to the city center. They are missing transportation to the airport. Breakfast should be included with those 4stars high rates.
Location. Great for exploring the city. Was put in room at front of hotel looking onto the street despite requesting room with a view. When asked to change, it was a bit grudging and was put in smoking room that was small and poorly cleaned - dusty and also found sock of previous occupant under bedside table. But the view from the back of the hotel is brilliant. So, if possible, ask for room at back of the hotel on the fifth or fourth floor. Bathroom was spacious in comparison to the room. Breakfast was disappointing - very limited and poorly prepared hot food of any kind. Awful bacon and scrambled egg. Good on pastries (not my thing) but rest is mediocre.
Great loocation, and good value Front desk clerk rude, person who got us sandwich in the lounge very rude, and paking information confusing
Location of hotel was great, very central to everything we wanted to do. Staff extremely helplful and friendly . We had a very good sized room and the overall cost was excellent value for money.
The location of the hotel is excellent in relation to the city centre. Lots of noisy building work going on close to the hotel.
Central convenience to Malaga Be aware that they are rebuilding the 3rd & 4th floors of the hotel. There is lots of noise during working hours and a crane over the roof top pool! If you just use the hotel for a base its not a big issue but can be annoying.
It was a nice hotel - the bathroom was nice, the sleeping space was comfortable. I felt safe in the hotel area.
I was impressed by the friendliness and efficiency of the staff, particularly on Reception. I had a slight problem when paying my bill. Was being overcharged but the bill was adjusted to my satisfaction.
It is a nice modern, clean and up to date hotel that is ideal to visit the city of Malaga
The decor is superb. I loved the slide down to the reception and actually used it. Staff on the counter were excellent and very helpful. As an Australian we have tea and coffee making facilities in our hotel/motel rooms. We like to be able to have a cup of tea in our room.
Close to railway and bus station No acceptable diner facilities
I enjoyed the breakfast very much (and the breakfast lounge)! the receptionist.
The quality of the facilities and breakfast. The staff was quite slow at check in and not really helpful when needing information.
Very good Location. Nice design . Staff very helpfull and friendly. Will come back again. Good breakfast.
The bed and the shower were excellent. Also the location. Air con v.good. Lifts v.good Coffee was very poor quality. Breakfasts slightly chaotic and disorganised. Staff mostly indifferent.
Good quality breakfast and almost sound proof rooms - shower was excellent. Slide from first floor to cocktail bar was fun.
Extraordinary hotel with excellent staff and intriguing design! Location could not have been better and the restaurant was first-rate! A treat for the senses!
Very easy access to airport. Great breakfast and service. Close to waterfront. Although the shopping in the train station was fine. The reason shopping outside around the hotel. Area around hotel was not very clean.
Incredibly friendly staff at the restaurant, made a good meal a great meal.
brand new hotel, ease of access to/from airport - city centre
Hotel was lovely We felt we were overcharged by the taxi driver from the airport.
Location & ease of access
Near the Train Station, Shopping area and Beach also free wireless internet service inside the room and all hotel.
How clean and comforting the hotel was and the food was very good, staff friendly too
I thought the hotel was very clean and the staff were friendly. We were only there for two nights so didn't get to see very much but we were happy there.
Clean room. Comfortable. A 15 minutes walk from the center. View is not great (harbour).
easy car parking
Convenience to the airport. Service could be improved especially in the dining room. It was very slow with on one occasion two of the staff chatting away while I was waiting for someone to come to me. Would have liked tea/coffee making facilities in the room and also more English entertainment channels on the TV. Was disappointed as one reason I booked this hotel was it advertised having an indoor pool. When I went to use it I couldn't turn on the lights & also the water was cold. Another disappointment was I was leaving at 6.30am one morning but couldn't get any breakfast as room service was not operating until later & dining room not open until 7am.
Excellent room design. No prior guidence to the parking lot has been provided.
Excellent location for our cruise adventure Nothing...excellent hotel
Excellent location and spacious bedroom The bed was not very comfortable, old & creaky!!
This is probably the best hotel in Malaga, and we were afforded one of the best rooms with a viev across the harbour. the location is perfect.
Location of the hotel only cable internet in rooms, should be wifi
complementary drinks in bar no internet, no dressing gowns no slippers no towels at the pool area all these things were offered prior to booking
the fact that although the hotel was in the city centre it had a roof top pool so you could also s[end time relaxing and chilling out
The location and friendliness of front desk staff Extremely slow service in the bar, where we ate. The fact that the Atico bar was closed for a private function. The lack of a ramp at the front entrance with no staff to help with luggage, as we arrived.
It`s within easy reach of the main sites of interests and city facilities. It`s roof top swimming pool and restaurant are idyllic! It does not have its own garage but your car is parked by Hotel staff. A/C in the room was not efficient enough. In hot weather the room felt uncomfortably hot.
I liked the comfort of the room, the excellent facilities, and the helpfulness and friendliness of the staff. I have no complaints.
The location is excellent
Rooftop Bar (Terrazza) was excellent - amazing views of the city and waterfront as well as great service. The rooms were very basic and ours had a view of pretty much nothing.
Our room was too hot, preventing us from sleeping well, and when we opened the window it was too noisy to sleep! When we complained we were told that the air conditioning was not available at that time of the year. We would not stay with you again in the hotel before checking that this was avaiable for the time we planned to be in Malaga.
Great location near restaurants,shops and historical venues. Good food. Rooms were clean and modern. Staff was very helpful. We asked for and were given interior rooms that were very quiet. No irons or ironing board in the room and when we were given one on request, it twice shorted out the electricity on our entire floor (which is probably why they're not in the rooms to begin with). They do have an ironing service in the hotel which we didn't use.
Size of room, location, room design Noice from the street
I have visited the hotel on a few occasions before and I would recommend its central location Reported broken hairdryer ( it smoked when plugged in) never replaced.Kettle in room broken replaced with another broken one.Towel rack in bathroom had screws hanging from wall.Hotel seemed to have a very low level of staff and so very not able to deal with guests as one would expect.I ordered poached eggs on final morning as breakfast for my wife and I. Eggs never arrived despite asking twice, was still charged 32 Euros!. I complained but no satisfaction given just empty "We are sorry". No rebate on breakfast charge though.
Great location. Larger than expected rooms, and bathroom. Very clean. Would have preferred a larger bed rather than two twins (on wheels) pushed together. Very small balcony, and pool.
The location is excellent and the quality also. Exceelent choice for a long weekend.
Grade A service and food
Great location. The staff was very kind & helpfull (especially Miguel in the reception). Nice & clean room.
The street noise was neverending with people coming out of pub,clubs,refuse being collected, streets being hosed and tables and chairs being put out. We got no sleep.
Cental, style modern,
The location (in the town center) and the hotel staff making your stay agreable!
Design, comfort, roof top pool area No films available on tv and small tv
i liked only two of the staff members. The beds were comfy. Showers were nice. Food was pretty good as were the prices of breakfast. The housekeeping and staff and laundry services were perfect. Too much money for what we got. Management is lacking. Pool is a bit too small. Got ignored in the dining area. Really loud construction right next to us on the street by us.
The bathroom was quite lovely, and there were some nice touches to the room overall. It was comfortable, but nothing special. We were told our room came with a king-size bed, but instead we got two pushed-together doubles. The bathroom sink plug was broken. Front desk staff seemed pre-occupied and weren't very helpful or interested in their jobs.
Well located for shopping and local amenities
Near to train station , easy to find Also Clean towels every day
friendliness and accomodation of a delayed check out WiFi and LAN did not work
The facilities were very good and it was a relaxing place to stay. Our non-smoking room smelt of smoke and this didn't disappear during the length of our stay
Relaxed atmosphere, rooms confortable, breakfast very good.
the staff were most helpful and answered any questions nothing was too much trouble.The bar staff were particularly happy and it was a pleasure to be in their company.
The location, the large lobby area, the excellent breakfast, the size of the room, the toiletries in the bathroom. Having to pay in advance and the indifferent check-in service however these minor issues didn't take away from the overall good impression of this hotel.
Check in was very easy, although slightly out of the main drag of things, but we only choose this for its closeness to the port There could perhaps have been reference to where the breakfasts were held. We were not told this at checkin and only by following another guest.
Brand new hotel that was a typical 4 star hotel. Very nice staff. Pet-friendly (which is always nice).
It was near the port for our cruise trip The dining services were very basic
Yes Hotel Lobbies are not air conditioned and room A/C's also work very slow, not as per 4 star standard
Good location, walking distance to city centre and most attractions. Very nice bathroom, comfy beds, A/C very good. Relaxed atmosphere. Helpful staff, and the breakfast was very good. Only a minor thing, the roof terrace was closed as our stay was in October. As the weather was so good it would have been nice to use the jacuzzi and sun loungers.
Very good location (close to the direct train to the airport, and close to the main bus/train station) - 10-15 min. walk to the city centre and the main sights. A clean, well-maintained hotel.
Hotel is clean and pretty No bell hops. Had to deal with my own luggage in a 4 star hotel. Restaurant is tiny and smoke filled. Impossible for a non smoker. Hallway smoky (cigarettes) on top floor. Understaffed. No bathtub only a shower. Did not respond to any e mails before arrival. The customer is not always right here.
the room was good and spacious, nicely styled. The staff were very very friendly, always someone on hand to give advice about the local nightlife and travel timetables. Couldn't fault them. Didn't try the bar as it didn't look too enticing, they have a lot of space that they could do a lot more with - it is a lovely hotel but could be lovelier. Not much of a negative, me just being picky
very centrql,walking distance to all tourist area, quiet, and rooms very comfortable. would like to have jug kettle to make tea or coffee.
Location very good, the cafe next door provided good food and other eating places were close by. Quiter than expected. Great views and an interesting building. All staff very friendly with one exception.
Clean and well appointed. The beds were very comfortable. The satellite television offered a wide range of channels. Good location not far from Railway station. None noted.
Only 10 min. of the middle of the old Malaga shoping area.
Beautiful Design. Delicious breakfast!
excellent position in the heart of the city, wide, clean and super confortable room the stair at the entrance leading to the lift: if one has a lot of luggage is a bit unconfortable. However, as it is due to the fact that the hotel is in the very heart of the city, is a reasonable price to pay.
central location, spacious rooms
I liked the boutique style and decor and good value/ breakfast up to 12 noon. Excellent location for shopping and beach and walking distance from the train station. Liked everything other than no shaver/toothbrush socket in bathroom.
The location of the hotel is perfect no gym
The proximity to the major sites in Malaga and of course its location right on Marques de Larios, one of the best places to shop while in Malaga! We also loved the roof terrace with the views of the cathedral and Alcazaba lit up at night.
Excellent service from attentive staff and a very good buffet breakfast. The hotel is perfectly located in the centre of Malaga. Although there a lot of very good restaurants very close, sometimes a restaurant offering a full menu gives you the option of dining in.
Superb location and very stylishly furnished. Window faced directly onto wall which was about 1 metre away.
Excellent location and efficient, friendly staff.
Location is fantastic, This is our second stay at the hotel in a junior suite which over looked the square. There is a 30 minute walk to the beach and you can stroll through a lovely park on route. Breakfast is on until 12 noon which means it is never crowded. The sound of chairs being scraped along the floor at breakfast on both stays we were above the breakfast room but it did not spoil our stay, we would stay at the hotel again.
Nice big rooms. Good location.
Good central location. Ideal for shopping and for visiting museums and cultural sites. Good value for money. Breakfast time can be very busy and free tables can be hard to find. Quality of coffee very poor but overall breakfast good.
The location of the hotel was ideal for the shopping area ,just a short walk to restraunts bars etc and great for bus service to airport. No interaction from staff on reception either on arrival or departure. Very helpful however when approached for directions/ tourist info /bus routes etc
Location in the centre of Marbella. Noisy, old, badly kept. The beds are very poor.
Cleanliness, location and friendly staff
Nice comfortable room and bathroom....easy access to picasso and shopping Walls were a bit thin .. we could hear our neighbours talking and people in the corridor.....staff on our shift not very well informed on local activities I.E. where to find music and other.....difficult bringing case up entrance stairs.
Very convenient for town centre, polite staff. good breakfast
room was clean and comfortable, bathroom was very good. breakfast choice was excellent.
The hotel was lovatede very central in Malaga Som annaing disturbance fra other guests - the walls wasn't very soundproof
cleanliness of my room They speak only spanish....
very good location , good b'fast , hotel staff were very friendly and helpful.
Excellent place to stay, but you do need a bus or taxi to get to the city centre
staff, clean, breakfast choice minimal
Lovely room and first class facilities. Comfortable. Great bathroom.
breakfast was really beautiful and I loved the little barlcony of room. too dificult to get booking^^
the scenery from the hotel was lovely and the staff were very efficient and professional. nothing
The building was fine, location ok and the view wonderful The room was small and the resturant food poor
Room excellent. View superb. Pool first class. Food marvellous. Service very good. None!
Wonderful location with views over the sea & the city from the terraces; excellent room with first class cleaning & provision of toiletries; great view from room balcony; polite & efficient staff. Good hotel facilities, including pool. An excellent hotel. Expensive food on both terraces but a reasonable selection in the restaurant.
Welcoming staff. Dining: good choice; high quality. Super views over the port.
Nice hotel in a great location. Tastefully designed. Friendly staff. The front desk staff is not authorized to be helpful or to solve problems. We had an air conditioner that didn't work. We were given another room the next day with a bedside light that was out, a TV screen that was only shades of blue and the A/C in the new room was not much better the the first one. We were charged full price for all days in spite of the inconveniences.
Very good hotel, comfort level very good. shower tended to pulse from hot to cool.
good staff poor catering facilities
Design, location. Matress
An inovative design, charm and quiet hotel
Very clean, contemporary rooms and bathrooms seem new It seems as if all doors in the morning slam shut. It made for a restless morning. Service and helpfulness does not exist at this hotel.
Great hotel, very clean, original stylish decor. Red light district location. Red light district location - surrounded by sex shops.
The central location and the peace and quiet. Its cleanliness and friendliness of staff. Lacked a cafeteria / bar for the evening after a day of sightseeing and / or shopping.
hotel design; room confort; breakfast included;
The excellent location, the comfortable, spacious room, the superb bathroom, the friendly staff (they let us keep our room for extra 4 hours when leaving), the cleanliness. Also the lovely Belem and other Christmas decorations, the wide choice of newspapers in the lobby (including ABC) etc etc Lack of coffee/tea-making facilities
Rooms nice and big, very comfortable. Fabulous buffet breakfast! A swimming pool would make this hotel 100% perfect!
Clean, modern and comfortable.
staff were efficient and freindly and was in a good location - close to old centre and railway station
Very pleasant, modern and elegant. Staff was friendly and helpful. We had a nice staying. Nothing to complain about.
The NH hotels maintain a good standard, I am happy to use NH in Den Haag and Malaga, as I know I will be well looked after
Location - Excellent but pricey breakfast
Internet should be free in every room, as it is in most hotels
The location, very close to the amenities The noise! You can hear everything from other rooms. And the facilities are very poor. There is not even a shower cap in the bathroom.
We stayed at Room Mate Valeria for our honeymoon last month and had a wonderful time. The room was beautiful and the bed was incredibly comfortable. The staff was always extremely helpful and friendly. The rooftop bar was great and a nice option to come back to at the end of the day. The location of the hotel was also perfect - walking distance to everything, right across the street from the water, right near the bus station, etc. - but was also relatively quiet at night. We would highly recommend this hotel to any travelers!
Room size Location
We stayed for two nights for mini break and the hotel was spot on. The hotel was very clean and the staff were friendly and helpful. The 15min walk to the beach is lovely, however there are not many bars on the sea front! The bedroom was adequate and clean with great freebies including a toothbrush and shoe shine! Don't turn left out of the hotel, you'll walk for miles and see nothing. Always turn right!
not enough information about the surrounding area if like us you use malaga as abase .
Centrally placed hotel in quiet sorrundings, offering good value for the money. Had it been cheaper and still offering the quality I wouldn't have discussed that for long ;o)) No
the room was very comfortable the personnel was not able to help us a lot in regards to travel and sight-seeing information.
Absolutly perfect place, 1 minute walk from train station, 5 minute walk to centre. Rooms should be little bit bigger (for two persons), but this is something you can accept if you just sleep at the hotel. It should be problem if you stay for more than a week.
nice and clean hotel, pretty atmosphere , on walking distance from the city-center, good price/quality
The service was excellent ,, food was great . I love the location is right in center of Malaga great commute . Ppl are polite I have nothing negative to say about the hotel . It was just great.
Great for overnight stay following cruise. Handy for Malaga Port and rail link to airport. Very satisfied :-) There wasn't anything we didn't like. It was just what we hoped it would be so we were very pleased with our choice.
The weekend deal was good, including a bottle of cava and late check out, breakfast served in the room for an extra small charge. Wonderful for a lazy romantic wake up. Good location, walking distance from El Corte Ingles and also pubs and clubs. It is difficult to find if you drive there. Call the hotel for indications as the main door is in a pedestrian road. Parking not included in the deal, but easy parking available outdoors.
Very friendly staff at reception. Room very clean with good view over the city. We had the superior room with "terrace" which was really just a ledge.All in all good central hotel close to bus/train stations.Good value for money with excellant breakfast. Close to historic centre of Malaga. Only stayed one night so cannot comment to restauants etc.
The hotel was close to the port which suited us as we were going on a cruise. The hotel was very clean, staff pleasant and helpful and the jacuzzi bath was a bonus. Location was only about 10 minutes walk from shopping areas. It would have been nice to have a view from a window but for one night it wasn't a problem and we had no problem with noise.
close to the centre and to the beach, clean and convenient room. noise from the street
convienent location to city bed was a bit small but adequate
It was our second visit. It is excellent value for the money and is more like a 3 star hotel. The staff are friendly and helpful and the location is excellent.
Good location and nice breakfast in the cafe. Room was ok. Smelly internal bathroom with no extractor. Shower was just a tried old shower attachment with zero water pressure.
Great location so we could get out and see the City right where all the people were hanging out. We felt like we got to see the real city not just the tourist parts. No, we felt quite at home.
Very friendly and helpful staff, a very good location for central Malaga. It would have been nice to have a kettle in the room and for there to be breakfast facilities on site
The central location of the hotel was superb, with in walking distance of Malagas' main landmarks
Location, quiet, clean
It was clean, the staff very nice and not expensive The room was really basic
Easy to find - well placed
The hotel room was clean The location is not so great if you are a woman traveling alone and want to be out in the evenings. The street the hotel is on is badly lid and the small resturants around are deserted with staff who stare and make you feel uncomfortable.
central location, friendly staff Some noise from the street at night time
Good location, cleaness, nice staff. They did not have breakfast at the hotel.
Staff very helpful, hotel cleanliness, location within Malaga. If you want 4star with all the bells and whistles and pay through the nose for them this is not for you.
The location of the hotel in the middle of the city. It was also nice to have airconditioning and a bath. small room, no double bed, a very small table (you can not sit on the table with two persons), no view (walls)