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The Westin Kansas City at Crown Center
Top City Hotel

1 East Pershing Road, Kansas City, MO 64108, United States
+1 816 474 4400

AED 540+

Sun 4/12 Check in
Mon 5/12 Check out

Overall guest ratings

8.3/10 Excellent
Based on 1,087 reviews

Review highlights

  • 8.7
  • 8.3
  • 5.9
  • 5.8

Good to know

  • Pleasant entrance area
  • Great view

Nearby

    show all

    About

    Located in the heart of downtown, The Westin Kansas City at Crown Center is encompassed by Hallmark's Crown Center. This city within a city offers guests 85 acres of shops, restaurants, and theatres—all of which can be accessed from within the hotel. Begin your day with laps in the outdoor heated swimming pool before buckling down for business in our 53,873 square feet of meeting facilities. A whirlpool, sauna, and tennis courts fill your stay with activities to help you feel your best. Our 724 spacious guest rooms and suites leave guests feeling amazingly refreshed. With our Westin Heavenly® Bed, High Speed Internet Access, and WestinWORKOUT® Rooms, we help guests stay fit, productive, and well-rested throughout their stay.

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    Amenities

    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Wi-Fi
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Storage available
    • Spa
    • Beauty salon
    • Cable or satellite TV
    • Coffee shop
    • Internet (surcharge)
    • Parking (surcharge)
    • Steam room
    • Wedding services
    • Outdoor tennis
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    Based on 1,087 reviews
    • 8.7 "Location is great."
    • 8.3 "Great service."
    • 7.9 "Wellness & sports facilities were pleasant enough."
    • 7.7 "Good amenities."
    • 7.2 "Good breakfast."
    • 5.9 "Food is average."
    • 5.8 "Average cleanliness."
    • 4.2 "Value below average."
    • 2.9 "Disappointing internet connection."
    View all review categories

    Overall rating

    8.2 Excellent
    Based on 565 reviews
    • 8.3 "Location is great."
    • 8.2 "Great service."
      8.9 "89% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
    • 6.8 "Breakfast is mediocre."
    • 5.9 "Rooms are ok."
      5.1 "For only 51%, the bathroom was ok."
    • 5.3 "Food is average."
    • 4.8 "Not very clean."
      5.0 "Only 50% said rooms were clean enough."
    • 3.6 "Value below average."
    • 2.6 "Disappointing internet connection."
    View all review categories

    Overall rating

    8.2 Excellent
    Based on 391 reviews
    • 8.9 "Location is great."
    • 8.2 "Great service."
      8.5 "85% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
    • 7.0 "Good breakfast."
    • 6.2 "Vibe was decent."
    • 6.2 "Rooms are ok."
      5.3 "Only 53% said rooms were clean enough."
      6.1 "For only 61%, the bathroom was ok."
      6.7 "Beds were acceptable for 67%."
    • 5.6 "Food is average."
    • 5.5 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
    • 4.5 "Value below average."
      3.5 "65% thought it was overpriced."
    • 3.0 "Disappointing internet connection."
      3.5 "65% thought it was overpriced."
    View all review categories

    Overall rating

    8.6 Excellent
    Based on 65 reviews
    • 8.7 "Location is great."
    • 8.5 "Great service."
    • 7.5 "Good amenities."
      7.4 "74% thought the building was wonderful."
    • 6.7 "Rooms are ok."
    • 6.2 "Vibe was decent."
    • 4.2 "Value below average."

    Overall rating

    8.2 Excellent
    Based on 65 reviews
    • 8.6 "Location is great."
    • 8.4 "Great service."
      8.6 "86% found the staff to be very friendly."
    • 7.0 "High comfort."
      7.3 "73% said the beds were comfortable."
    • 6.3 "Rooms are ok."
    Hotel type
    Wellness Hotel
    Guests recommend this as a wellness hotel
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Pleasant entrance area"
    "Great view"
    data provided by TrustYou

    Recent reviews


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