Overview

The Westin Kansas City at Crown Center
Top Business Hotel

1 East Pershing Road, Kansas City, MO 64108, United States
+1 816 474 4400

AED 772+

Overall guest ratings

8.4/10 Excellent
Based on 977 reviews

Review highlights

  • 8.8
  • 8.8
  • 8.6
  • 6.9

Good to know

  • Pleasant entrance area
  • Good fitness area
  • Great shopping

Nearby

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    About

    Located in the heart of downtown, The Westin Kansas City at Crown Center is encompassed by Hallmark's Crown Center. This city within a city offers guests 85 acres of shops, restaurants, and theatres—all of which can be accessed from within the hotel. Begin your day with laps in the outdoor heated swimming pool before buckling down for business in our 53,873 square feet of meeting facilities. A whirlpool, sauna, and tennis courts fill your stay with activities to help you feel your best. Our 724 spacious guest rooms and suites leave guests feeling amazingly refreshed. With our Westin Heavenly® Bed, High Speed Internet Access, and WestinWORKOUT® Rooms, we help guests stay fit, productive, and well-rested throughout their stay.

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    Starwood Hotels

    Amenities

    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Wi-Fi
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Spa
    • Beauty salon
    • Cable or satellite TV
    • Coffee shop
    • Internet (surcharge)
    • Parking (surcharge)
    • Steam room
    • Wedding services
    • Outdoor tennis
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    Based on 977 reviews
    • 8.8 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
      9.5 "95% thought the service was very professional."
      10.0 "100% said the recreation staff was great."
      8.3 "83% were impressed by the valet service."
      8.6 "86% said the concierge service was amazing."
      8.3 "83% were happy with the shuttle service."
    • 8.8 "Location is great."
      9.3 "93% liked the proximity to shopping."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.6 "Very nice wellness & sports facilities."
      9.0 "top-notch fitness area, thought 90%."
      8.0 "80% loved the sauna."
    • 7.5 "Good breakfast."
      9.0 "90% were happy with the price of the breakfast."
    • 7.4 "High comfort."
      7.9 "79% said the beds were comfortable."
      9.0 "90% thought rooms were spacious."
    • 6.9 "Rooms are ok."
      6.3 "Only 63% said rooms were clean enough."
      6.5 "For only 65%, the bathroom was ok."
    • 5.1 "Average value."
      5.6 "56% thought it was adequately priced."
    • 4.2 "Internet is poor."
      3.0 "70% said the wifi quality was bad."
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    Overall rating

    8.3 Excellent
    Based on 420 reviews
    • 8.8 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
    • 8.7 "Location is great."
    • 7.3 "High comfort."
      8.0 "80% said the beds were comfortable."
      9.2 "92% thought rooms were spacious."
    • 6.3 "Rooms are ok."
      5.8 "Only 58% said rooms were clean enough."
      6.1 "For only 61%, the bathroom was ok."
    • 5.9 "Vibe was decent."
    • 5.7 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
    • 4.8 "Value below average."
    • 4.1 "Internet is poor."
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    Overall rating

    8.4 Excellent
    Based on 449 reviews
    • 8.6 "Great service."
      7.7 "77% said the reception staff was great."
    • 8.5 "Location is great."
      9.7 "97% liked the proximity to sightseeing."
    • 7.2 "Good breakfast."
    • 6.7 "Rooms are ok."
      6.1 "Only 61% said rooms were clean enough."
      6.7 "For only 67%, the bathroom was ok."
    • 6.1 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
    • 5.9 "Vibe was decent."
    • 5.2 "Average value."
      6.0 "60% thought it was adequately priced."
    • 4.6 "Internet is poor."
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    Overall rating

    8.5 Excellent
    Based on 58 reviews
    • 8.9 "Location is great."
    • 8.7 "Great service."
    • 7.1 "Nice rooms."

    Overall rating

    8.5 Excellent
    Based on 48 reviews
    • 9.0 "Terrific location."
    • 8.7 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 7.2 "High comfort."
    • 6.8 "Rooms are ok."
    Hotel type
    Wellness Hotel
    Guests recommend this as a wellness hotel
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Pleasant entrance area"
    "Good fitness area"
    "Great shopping"
    data provided by TrustYou

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