Really nice facility and location. We had a reunion for 500 and they handled it very well. My only concern was staff shortages at the main desk, housekeeping, and restaurant.
4 stars
The Westin Kansas City at Crown Center
1 East Pershing Road, Kansas City, MO 64108, United States
Kansas City, MO
See location+1 816 474 4400Photos of The Westin Kansas City at Crown Center
Overview
Situated within walking distance of Union Station, The Westin Kansas City at Crown Center offers outdoor tennis courts, an outdoor pool and a Jacuzzi. A short stroll from 2345 Grand, it provides comfortable rooms equipped with a refrigerator.
This 4-star hotel offers a sauna, a rooftop terrace and an express check-in and check-out feature. Staff are available 24/7 and can assist with booking tours and tickets.
The Westin Kansas City at Crown Center provides 724 rooms, all of which are equipped with a hair dryer.
Those staying at the hotel can enjoy a unique dining experience at the on-site restaurant, conveniently situated for those who want to stay nearby at mealtime. Each evening, guests are welcome to relax in the comfortable lounge bar. A selection of dining options are also found in close proximity to the property.
Local tourist attractions near The Westin Kansas City at Crown Center include Crown Center and TWA Corporate Headquarters Building. It is also well-connected to the rest of Kansas City, with Kansas City Amtrak Station just moments away on foot.
Latest deals for The Westin Kansas City at Crown Center
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at The Westin Kansas City at Crown Center
- Outdoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business centre
- Flat-screen TV
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Disabled access
- Roll-in shower
- Lift
- Accessible by lift
- Hypoallergenic
- Adapted bath
- Allergy-free room
- No smoking
- Non-feather pillow
- Toilet with grab rails
- Designated smoking area
Services and conveniences
- Conference rooms
- ATM on-site
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- 24-hour front desk
Basics
- Internet
- Wi-Fi
- Linens
- Towels
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Dustbins
- Conditioner
Dining
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- Streaming service
- TV
Parking and transportation
- Parking
- Airport shuttle
- Valet parking
- Shuttle service (additional charge)
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
General
- Seating area
- Sofa
- Telephone
- Storage available
Pool and spa
- Hot tub
- Outdoor pool
- Sauna
Bedroom
- Feather pillow
- Fold-up bed
- Alarm clock
Outdoor
- Terrace/Patio
- Garden
Workspace
- Fax/photocopying
- Desk
Things to do
- Gift shop
- Beauty salon
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
- Tennis
Family friendly
- Cribs available
Reviews of The Westin Kansas City at Crown Center
8.5
Very good
650 verified ratings
Wonderful
383
Very good
93
Good
50
Okay
39
Fair
28
Mediocre
16
Poor
41
Summary of reviews
Guests say
Guests appreciated the cleanliness of the hotel and the friendliness of the staff, highlighting the great location near attractions. However, some concerns were raised about safety for children, the inconvenience of parking, and the need for microwaves in rooms.AI-generated from customer reviews
Sort by:Most recent
Score by provider
8.3 out of 10
323 reviews
8.6 out of 10
212 reviews
9.5 out of 10
3 reviews
9.3 out of 10
4 reviews
All reviews
Like many hotels currently, it is understaffed and underserviced. Front desk, cleaning, restaurants, all short on staff and answers. It us a lovely facility, though, and well-located. We had a conference, and the service for thst was outstanding!
Pros (+) Hotel cleanliness and comfort or a hit! Bell staff were excellent. Room was nice but not what we reserved and could not get it fixed. Front desk service was terrible,
Cons (-) Reserved a king Room but got two doubles, not good for a romantic weekend. Tried to get it corrected but was told the hotel was full and not able.
Pros (+) We had a wonderful time KC is amazing
Cons (-) Staff and room were excellent
Location
1 East Pershing Road, Kansas City, MO 64108
What's nearby
- Crown Center257 m
- Mainstreet Theater1.5 km
- Sprint Center1.5 km
- Kansas City Power & Light District1.5 km
- Grace and Holy Trinity Cathedral1.7 km
- Kansas City Convention Center1.7 km
- Laugh-O-Gram Studio1.9 km
- Hy-Vee Arena2.1 km
- Quality Hill2.1 km
- New York Life Building2.3 km
- Kansas City Municipal Stadium2.3 km
- Kemper Museum of Contemporary Art4.2 km
Policies
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at The Westin Kansas City at Crown Center
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at The Westin Kansas City at Crown Center
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Kansas CityGood to know
Value for money | 7.3 |
|---|---|
Distance to city centre | 1.7 km |
Nearest airport | Kansas City |
Distance to airport | 26.3 km |