Overview

The Westin Kansas City at Crown Center
Top Business Hotel

1 East Pershing Road, Kansas City, MO 64108, United States
+1 816 474 4400

AED 772+

Overall guest ratings

8.5/10 Excellent
Based on 1,043 reviews

Review highlights

  • 8.9
  • 8.7
  • 6.9
  • 5.8

Good to know

  • Pleasant entrance area
  • Nice building
  • Great shopping

Nearby

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    About

    Located in the heart of downtown, The Westin Kansas City at Crown Center is encompassed by Hallmark's Crown Center. This city within a city offers guests 85 acres of shops, restaurants, and theatres—all of which can be accessed from within the hotel. Begin your day with laps in the outdoor heated swimming pool before buckling down for business in our 53,873 square feet of meeting facilities. A whirlpool, sauna, and tennis courts fill your stay with activities to help you feel your best. Our 724 spacious guest rooms and suites leave guests feeling amazingly refreshed. With our Westin Heavenly® Bed, High Speed Internet Access, and WestinWORKOUT® Rooms, we help guests stay fit, productive, and well-rested throughout their stay.

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    Amenities

    • Wi-Fi
    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Spa
    • Beauty salon
    • Cable or satellite TV
    • Coffee shop
    • Internet (surcharge)
    • Parking (surcharge)
    • Steam room
    • Wedding services
    • Outdoor tennis
    • Terrace/Patio
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.5 Excellent
    Based on 1,043 reviews
    • 8.9 "Very nice wellness & sports facilities."
      9.5 "top-notch fitness area, thought 95%."
      8.0 "80% loved the sauna."
    • 8.7 "Location is great."
      9.5 "95% liked the proximity to shopping."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.5 "Great service."
      9.5 "95% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
      8.3 "83% were impressed by the valet service."
      8.3 "83% were happy with the shuttle service."
      10.0 "100% said the recreation staff was great."
    • 8.4 "Pool is good."
    • 8.0 "Amenities are good."
      8.0 "80% thought the building was wonderful."
      7.6 "76% enjoyed the lobby entrance."
      10.0 "Business facilities were excellent, according to 100%."
    • 6.9 "Rooms are ok."
      6.2 "Only 62% said rooms were clean enough."
    • 5.8 "Breakfast is mediocre."
    • 4.8 "Value below average."
      4.8 "52% thought it was overpriced."
      2.0 "The price was too high for 80%."
    • 4.3 "Internet is poor."
      4.0 "60% said the wifi quality was bad."
      4.8 "52% thought it was overpriced."
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    Overall rating

    8.2 Excellent
    Based on 479 reviews
    • 8.5 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
    • 8.3 "Location is great."
    • 7.3 "High comfort."
      8.0 "80% said the beds were comfortable."
      8.6 "86% thought rooms were spacious."
    • 6.2 "Rooms are ok."
      5.7 "Only 57% said rooms were clean enough."
      5.3 "For only 53%, the bathroom was ok."
    • 5.8 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
    • 4.6 "Value below average."
    • 4.3 "Internet is poor."
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    Overall rating

    8.6 Excellent
    Based on 458 reviews
    • 8.6 "Location is great."
      9.8 "98% liked the proximity to sightseeing."
    • 8.3 "Great service."
    • 6.7 "Rooms are ok."
      6.1 "Only 61% said rooms were clean enough."
      6.0 "For only 60%, the bathroom was ok."
    • 6.2 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
    • 6.1 "Vibe was decent."
    • 5.9 "Breakfast is mediocre."
    • 4.8 "Value below average."
    • 4.5 "Internet is poor."
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    Overall rating

    8.0 Good
    Based on 52 reviews
    • 8.8 "Location is great."
    • 8.4 "Great service."
    • 6.9 "Rooms are ok."

    Overall rating

    8.9 Excellent
    Based on 52 reviews
    • 8.9 "Location is great."
    • 8.5 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 7.3 "High comfort."
    • 6.8 "Rooms are ok."
    Hotel type
    Wellness Hotel
    Guests recommend this as a wellness hotel
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Pleasant entrance area"
    "Nice building"
    "Great shopping"
    data provided by TrustYou

    Recent reviews

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    Find reviews that mention:
    great staff
    great staff
    free internet
    kansas city
    great location
    room with a king
    great view
    great bed
    union station
    hotel was very nice
    great hotel
    pay for parking
    use the fitness
    underground parking garage
    power and light
    view of downtown
    right in the heart of downtown
    charge extra
    plastic bags
    feet and legs
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