Pros: They booked me had charged me for a rental that was never even booked. When I got there I looked ridiculous with no reservation.
Cons: Stop taking money and booking things that are not available.
Pros: Staff was fine, but I wanted a rental at RDA and it was off site. The car didn’t hold 5 adults and two pieces of luggage as promised
Cons: The Airport location could have taken us to the other location without us needing to spend &50.00 on a ride. Since it was a prepaid we had no way of changing the reservation
Cons: Even though my booking, which I made with a debit card, was approved, Hertz turned me away at the pickup because they wouldn't accept cash or debit. They wanted a credit card in my name, which I don't have. My friend ended up making a new booking and paying extra to add me as a driver. Protip: check the fine print at Hertz
Pros: - Theoretically, I was drawn to renting a minivan at an affordable price.
Cons: Absolutely everything about the experience, including the mysterious charges suddenly appearing on my credit card statement despite having returned the car on time with a full tank of gas.
Pros: Staff was friendly and efficient
Cons: I'd prefer that the office was within walking distance of my house so that I didn't even have to drive to pickup the car. :-)
Pros: The vehicle selection and the truck we rented was 4x4 and had a tow attachment.
Cons: The staff at the counter were not friendly, and trying to extend the rental was a joke. Hertz really tried to nickel and dime on everything.
Pros: Staff was friendly and helpful, car was in good working order.
Cons: Kayak's booking stated pick-up was at RDU airport. However, upon arrival, the booking was actually for a site 10 minutes away. The booking fee was not honored at the airport location and I had to pay $60 extra for the rental. The agent said this has happened before when using third party bookings, they don't distinguish the airport location from locations near the airport. Disapointing.
Pros: The people working there ,were very helpful and friendly.The had excellent patience with me as a foreigner to culture and country.
Cons: 4 me everything was fine
Pros: Drop off was easy.
Cons: Hidden fee of $61! After already paid online! Long line at least 30 people. So we took an extra 40 minutes waiting in line after our flight, and our reservation was 10 a.m. but we didn't leave, our receipt says, until 10:40. But we were required to return the car at 10 or pay fees. Not fairly 10:40!
Pros: excellent, super easy to deal with
Pros: My rental paper work was correct and the process speedy.
Cons: Access to the rental site was confusing, no easy parking for personal vehicle when being dropped off to pick up the rental. No instructions given as to direction to exit the area where the vehicle was parked.
Pros: Nothing. Car smelled very unclean.
Cons: Over all was major disappointment
Compact (Ford Focus or similar) is the most frequently booked car hire type from Hertz in Raleigh.
Hertz has 4 car hire locations in Raleigh. Take a look at our Hertz hire location map to find the best car hires near you.