Great car, straight forward rental
Pros: No pressure to take out additional insurance. Car was relatively new in perfect condition.
Cons: No one at the desk at Airport when we arrived to turn in the car
Pros: they were very friendly despite the fact that I had the wrong pickup time and was 6h later
Pros: Pretty much everything.
Drop off at MUC is excellent, takes just seconds
Cons: Hertz office at Dreispitz in Basel is hard to find. Signs lead to a carwash, not to the office. The vehicle had two tires inside, taking up the entire trunk space. The guy at the office was telling me unbelievable stories that I have to carry those tires with me. Fortunately in another Hertz office they gladly took those tires from me.
Cons: hard to find parking for after hours drop-off
Great car, nice staff
Pros: Everything about the rental went smoothly, the car was clean and comfortable.
Cons: It was a bit confusing to find the rental place, since Basel airport has a french side and a swiss side. Of course it's not Hertz's fault, just pay attention if you're renting in Basel airport. Another point is that we paid in advance for a second driver and ended up not using it - would have been nice if there was an option to add another driver in the middle of the trip.
Full-size (Class Full-size Van or similar) is the most frequently booked car hire type from Hertz in Basel.
Hertz has 4 car hire locations in Basel. Take a look at our Hertz hire location map to find the best car hires near you.