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The pictures of the rooms are not what you get. The hotel blamed it on Bookings.com. They would not give us the room promised unless we paid an additional 200SEK. The superior rooms are the size of a closet. Also most rooms have windows that do not open or open onto interior space. Not good with no Air-conditioning.
Received a warm welcome at check-in. Bedrooms were spotlessly clean and the entire hotel had an old-fashioned charm. Some of the bedrooms are internal, without any outside view. Reserve one with street frontage.
Staff friendly and responsive Size of the room
The hotel had great interior. Proffessional staff and great breakfast.
The hotel is well mantaind but bathrooms are quite dated. Rooms clean and reasonably big. It is good but can be imporved (it is quite sad). Good breakfast No shower not renewed bathroom
I was very disappointed to find the restaurant closed and that the bar was to close early. We travelled with a baby and at no point on the booking.com website or hotel website were we told that as it was midsummer the hotel facilities would be curtailed. The staff just shrugged their shoulders and offered no apology.
to warm, no airco. as window was open noicy outside early morning
Nice bed, clean room. Noise from the street made sleeping with an open window impossible. The position and size of the TV made it impractical to watch TV in bed.
Very good location just at the city center and close to the shopping area. Breakfast is very good and has the swedish hint to it. Room was nice and had a great feeling.
clean and calm
recent new modern design - very good breakfast -central no tea coffee making facilities not proper twin beds
Hotel staff very friendly. Ideally situated beside a shopping centre with accesss to plenty of restaurants. Extremely handy for bus, tram and train connections a few minutes away.
The location is superb - adjacent to large shopping mall, close to many trams, and across the street from the central train station. Huge breakfast buffet and free wi-fi are both greatly appreciated. Staff were very friendly and helpful.
-The employees were very friendly, - the internet was free, - the location of the hotel was very convinient -you have to pay for a coffee, - the room was a little but small
The location and the comfort of the hotel. I found that the staff was not very friendly. Particurlarly at the bar.
I was surprised at the simplicity of the room and missed it after I got home. Loved the hardwood floors. the breakfast was great..very good food and very clean. Service was excellant, too. everyone most helpful.
We were placed in a room for smokers without no indikation when we booked at internet
swimming pool, the staff, free wi-fi breakfast too nordic, no jam for example...
Staff in reception on arrival were very welcoming and friendly. Staff in the bar were also very friendly and efficient. 1. Staff were very brusque when we asked for 3 extra hours to stay in the room after checkout time. Answer was a very definite no. 2. The room was too small for 2 people.
Clean basic room, good location, ok breakfast, nothing out of the ordinary. Good for a business trip.
Excellent location, helpful staff and a first-class breakfast. The room, however, was rather small and dark with furniture from the eighties ...
the room was very nice, bathroom slightly less nice but ok a bump on the floor in the corridor leading to our room that if you don´t know it could cause a fall!
I really didn't like this hoitel at all. The receptionist was very unfriendly. We payd a lot for one night and yet reseived rooms that were not renovated (old, very samll rooms at the loft of the building, you couldn't even lock the rooms inside!!) I am definetely very disappointed, I wonder how booking.com has this hotel in their web site! I didn't like anything in this hotel and I will never-ever recommend it to anyone!
close to town overpriced and basic
Central in the city Parking facilities OK, but not easy to find
Very clean and great location A bit expensive
Quiet, central, good wifi, great lounge area. The room itself was inhumanly cold and stuffy
It is in the hart of Göteborg. It is quiet and homey. The staff is pleasant and the rooms are good and clean.
Atmosphere is very business-like and the staff are courteous and nice. The hotel in itself is a very nice experience. However, what i did not like most is my stay is that i was asked by the reception why i have such a big luggage when i was only staying for one night. I took offense in that coz Göteborg was the first leg of my five city trip around Western and Southern Sweden to promote the company i worked in.
The beds in this hotel were horrible. I wount come back until you have invested in new ones.
Check in staff were very helpful with directions and other information needed for my short stay
The reception was first class. Breakfast was good. Disappointing that the bar was closed for the summer, apparently! Just that the bar was shut - we (my colleagues and I) had hoped to use it as a rendezvous
i thought the hotel was a bit shabby and dated ,location is fine and staff very helpful breakfast also poor
Location was perfect--across from Central Station (train). The hotel is historic and the decor was in keeping with the period. The details in public areas were magnificent and the furniture in the rooms was also in keeping with the period, even for basic rooms. Having an elevator was also very nice.
Old comfortable hotel as close the central as it gets. Clean comfortable rooms. Nice breakfast. Asked for help to get a Rental car. The answer was ,,Unpossible" Have never got that answer at any hotel!!
The hotel is central to the city, has a good restaurant and breakfast area and was very comfotable. Arriving late at night, there was no facility to have a meal, a local nearby hotel did have a late meal service, it would have been nice to had even a sandwich or roll.
Excellent location near central train station and main shopping areas as well as city center. Nice old building, comfortable and clean. I missed ramps etc to facilitate luggage handling wherever there were a few steps up or down--a feature of the old building, nice in itself, but not when you have a heavy suitcase...
The receptionnist was helpful and efficient. the hotel is located very close from the train station. the entrance is not well indicated, we missed it and kept looking for the hotel for 30 min, without seeing it. maybe a larger sign would help.Also I didn't realize that the bathroom was common when booking the room so it was an unpleasant surprise.
Friendly hotel staff; easy access to public transportation; comfortable Difficult to find the hotel
Location. Close to train station and main shopping streets. Location. As a result of the location, I found it very hard to get to sleep due to constant noise from trams and people. The rooms had white curtains, which meant that the rooms weren't dark at nights due to the street lights.
The hotel is centrally located. It is very clean. Staff are extremely friendly, helpful and pleasant. It feels like home. May be breakfast needs to include hot items.
Convenience to the centre of town The breakfast facilities were terrible. The food was served in a corridor and we had to eat in school classroom like rooms. Extremely noisy from the street outside. Especially the trams and late night crowds of people screaming, shouting & fighting.
Location was excellent. facilities and amenities were minimum. Housekeeping was not sufficient. i had to ask for them to change the towels after 3 days.
Location was very central & hotel was easy to find from the central station (about 5 mins walk). Right beside the main shopping centre & close to bars, restaurants etc. Our room was right beside the generator / electricity room and the whole room constantly vibrated with a dull noise in the background sounding like an engine. We asked if we could change room but there were nothing else available during our stay so we just had to get used to it & use earplugs at night! I find it hard to believe they actually rent a room in their hotel like that! If we had a different room everything would have been perfect about the hotel.
Friendly staff, central location
Friendly service, helpful staff, very central location, clean and relatively large rooms, good breakfast, reasonably quiet, free wifi.