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Clean,friendly staff, great breakfast, good location
sound proof rooms- breakfast quality was not very good. Gym under construction. bathtub/shower is slippery and dangerous.
The hotel location. The bekfast staff were nice and simpathetic. Good breakfast Reception staff were grumpy. Upon my arrival to the hotel I had to request everything I had previously write upon my reservation. We got a room with twin beds despite having specificaly request a double bed. Most of the hotel rooms have windows to the interior of the hotel, you will not really see the sun.
Very good food in the restaurant Car park was full even though it says on the internet it is not necessary to reserve
Nicely located in the centre of the city. Also near the highway, good starting point for visits in the area. Free internet stopped working after 1.5 days (booked 3). The lobby could not have this fixed. Only valet parking available, but no major issue because the service was quick.
Excellent service, no hidden fees. Everything we asked was arranged. Rooms are pretty large, Atrium area offers restaurant and bar and location is in the middle of the city. We strongly recommend this hotel to everyone.
Perfect location for those who are coming from the train station (just in front of it). Gorgeous breakfast, helpful staff. The extra bed in the family room.... uncomfortable and really noisy!!!
Comfort of room
It was right across from the train station, which in Goteborg is in a very nice part of town. Also, they have a very nice buffet breakfast. They are affiliated with a very nice gym next door. I would have preferred that admission to the gym be included in the price of the room. Instead, there was a nominal fee.
Very comfortable hotel... Excellent location and friendly staff
Centrally located, comfortable, quiet. Great water pressure in the shower ! The breakfast was a bit cold.
The friendly staff
Doesn't qualify for a 4-star hotel. Furniture old.
Very dirty room. Carpet everywhere in the hotel not clean. Very nozy! Smells very bad. Really disappointed.
Good location. Nice breakfast. Some rooms have windows to atrium. Good choice as for buisnes as for leisure.
Location, value for money. Internet and breakfast included in room rate.
Great bathroom, nice rooms.
The bathroom need to be updated.
The breakfast The view from the room, the room design was not modern
The room was ok. The breakfast. Too crowded!!! Thought about finding somewhere else to eat.
Central location, clean, helpful staff who all spoke superb english. Good breakfast choice. Ensure you eat breakfast before 0800 as then the whole world arrives to eat and it becomes a total crush.
Lots to like - charming historic building with hip modern addition. Kind staff. Great food. Easy train access- could not have been closer to train station. Clean and modern room. There was nothing not to like- this hotel met our needs perfectly.
Breakfast is amazing The location is busy and parking is a bit far from the hotel.
The location was close for us to walk everywhere. There was construction going on right outside our window. Our room was on the train side of the hotel which was noisy during the night.
It was very comfortable and close to Göteborg station. The breakfast was very good. The cleaning staff were kind of 'in your face'. Would recommend eating breakfast as early as possible. The eating area is limitted. The rooms on the railway side are a bit noisy.
Very close to rail station and city sights Not enough staff at reception at check out time
The staff was nice and welcoming. I loved the breakfast buffét. Mold in the shower...
I liked the pleasant staff who were very helpful and the very comfortable beds. I didn't like the location which seemed dodgy initially as it looked like an alley, although the hotel was generally right in the middle of the city. A heated hangar in the bathroom would have been nice to have.
location, size of room , quality , friendly staff, excellent bfast
Nice rooms, Good breakfast. Hard to find on foot.
Free tea and coffee to all guests at all times of the day and good wifi connection. The radiator in my room was partially functioning so it was a little cold.
Very very nice staff, huge and delicius breakfast
the staff members are all very nice and approachable
it does what it says on the tin
Excellent for our family - the dinner buffet was better than in some other Clarion Hotels! Clean, nice, good location. Even a small play area for kids would be very useful..
My friend and I spent a weekend at Gothenburg for sightseeing purposes. We shared a twin room at the Clarion and was very impressed by the room as well as the hospitality offerred by the hotel. Room was big and clean (it has a small lounge and a kitchen) and the breakfast was great. The hotel also serves coffee/tea and cakes during the afternoon without additional charges.
cleanliness, well organised, large rooms and helpfull staff.
It's very central to any where in the city No
breakfast and evening meal no temperature regulation and noice from the freezer
Everything, Staff helpful and kind, is the best option in Gothenburg.
Lovely clean rooms and very friendly staff
The hotel staff were charming, courteous and helpful. The hotel itself is a little jewel of eccentric architecture. We were delighted to have discovered it, and would certainly stay there again. The coffee! But coffee is a problem in Nordic countries generally.
Friendly staff. Free tea and cake in the lobby!
Lovely atmosphere, beautiful building/interior design, good location, wonderful staff Quite small room, quite basic
Excellent location; friendly and helpful staff; nice room/
Nice and big room, friendly staff. An overall nice hotel
staying in a lovely old hotel with so much history
We left a bag on the airport bus and the hotel staff not only contacted them for us but went to collect the bag. They couldn't have been more helpful. Asside from this the hotel is beautiful, the rooms comfortable and the breakfast excellent.
A lovely hotel looking very grand and rich. Classy. Great breakfastbuffet. Right in de centre of the city. Lovely staff with good service.It felt like a treat to be there.
Added value from the fact that the hotel is Gothenburg's oldest. "Attacking" front doors!
Nothing I did not like anything--the hotel was aweful.
Most of it The stairs
Wonderfully located to visit the attractions of central Gothenburg whether walking or using the tram and bus service. Small but adequate room, good wifi and great breakfast
Friendly personnel. Perfect location for our particular needs. Quite limited network access compared to what we expected based on web description. At least some of the staff had very little or no knowledge about basic things, such as what the charges would be if one used the phone in the room to make a local call or calling a toll-free number. Also, the one(s) we spoke to did not know anything at all about how to use the only computer in the lobby with network access (incidentally, a very old one).
Very close to the exhibition center and to the central station and Nordstam (the shopping center), very good breakfast, modern room, free internet, nice staff. No elevator, no bellboy, no room service after 4PM, the cleaning was not satisfactory, no toilet paper, very small room, overpriced and very expensive even for a congress period: 286Euro/night!!!
centrally located it was not as clean as I expected to ( floor of the room and windows were dirty
Room was clean, free Internet in the lobby, silent (even though close to major road), close to city centre, walking distance to city centre and train and bus station, nice and helpful staff Telephones in the rooms does not work. The beds were a bit old and to soft. Bath room had some mould on the walls.
The hotel is located in a great location. Easy to walk around the city. They have a good complimentary breakfast. Also, complimentary tea/coffee during the day and free wifi in the entire hotel. Great deal!!! The room was a little warm.
Very pleasant and helpful staff and position of hotel near town centre Stained carpet in room, no basin plug and not very comfortable bed. Spoke to reception who said that they will take action to remedy
The staff were friendly and helpful. Breakfast was good. The room was clean. The location was convenient.
Clean rooms and breakfast area. Easy to find from the ferry Rooms did not live up to the pictures on booking.com. It's the same room as in the pictures, but they are taken in a way that signals a much bigger room. we had booked a 4-person room, and the sleeping arrangements took up all the floor space.
Room is clean but felt dusty a bit. Breakfast is good. Location is also good close to a tram station. Lighting in the buthroom has a sensor powers off sometime even I was there...
I liked the hotel staff, the room and the breakfast.
not their fault, but being awaken at 6.30 by the fire alarm is not a pleasant experience. The hotel did take all the efforts in order to prevent this to happen, but if someone is stupid enough to take a shower with the open door despite all, the hotel cannot really do too much to prevent it.
quiet the coffee price a bit high
Room was not cleaned during stay and staff were rather offhand
friendly staff + location
Walking distance from Centralstasion, the outside is deceptive, the rooms are large and comfy. strange smell from the bathroom, although it was very clean. Breakfast buffet consists of a small selection of breads ham and cheese.
staff friendly nice people breakfast need to improve a lots
Not much. The outrageous cost for the room skewed my opinion towards "a bad experience". It must have been the last room in the whole of Gothenburg because they charged me SEK5.500 for 2 nights. Just outrageous!! For that money I was expecting a little bit extra effort.
The 24 h availability of fresh fruit, soft drinks and coffee/tea. Pretty sweet. Also, I like the fact that it's situated 10 min walk from the busiest part of town. My poor friends in a "more central" hotel had to listen to partying all night... The digital light switch that was timed to go black every time I was in the shower! Pretty sub optimal - naked, blind people covered in soap don't stand a chance.
Location is very good. easy access to city centre by tram or even walking. The towels were not changed during 3 nights stay....strange. Not sure the bathroom was cleaned neither....but generaly it was clean enough.