3 stars
City Hotel West
Moselstr. 35, 60329 Frankfurt am Main, Hesse, Germany
Frankfurt am Main, Germany
See location+49 69 2562 2662Photos of City Hotel West
Overview
Pet-friendly hotel connected to the convention center in Innenstadt 1 with a 24-hour front desk Along with concierge services, this smoke-free hotel has dry cleaning and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk, express check-out, and free newspapers are onsite. City Hotel West offers 25 accommodations with minibars and safes. Accommodations offer separate sitting areas and include desks. 41-inch flat-screen televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities at City Hotel West
- Bar/Lounge
- Room service
- Free Wi-Fi
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Internet
- Parking
Basics
- Free Wi-Fi
- Mobile hotspot device
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Heating
- Adapter
- Body soap
- Dustbins
- Conditioner
Accessibility and suitability
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
- Hypoallergenic
- Hypoallergenic pillow
- Allergy-free room
- Non-feather pillow
- Designated smoking area
- Private entrance
Dining
- Electric kettle
- Grocery deliveries
- Minibar
- Bar/Lounge
- Breakfast in the room
- Kettle
- Refrigerator
- Food can be delivered to guest accommodation
- Vending machine (drinks)
- Dining area
Services and conveniences
- ATM on-site
- Wake-up service
- Concierge service
- Safety deposit box
- Room service
- Tour desk
- Express check-out
- Bottle of water
- Private check-in/check-out
- 24-hour front desk
General
- Family rooms
- Seating area
- Interconnected room(s) available
- Soundproof rooms
- Soundproofing
- Telephone
- Tile/marble floor
- Storage available
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Toothbrush
- Private bathroom
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Trouser press
- Drying rack for clothing
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Bedroom
- Feather pillow
- Socket near the bed
- Cleaning products
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Parking
Things to do
- Bicycle hire
Family friendly
- Cribs available
Reviews of City Hotel West
3.8
Poor
1261 verified ratings
Wonderful
115
Very good
72
Good
168
Okay
96
Fair
203
Mediocre
118
Poor
489
Summary of reviews
Guests say
Guests overwhelmingly express dissatisfaction with the hotel's cleanliness, service, and location, particularly noting its proximity to the red light district and the presence of drug use nearby. Many reviews highlight the misleading nature of the hotel's online representation, with several guests feeling unsafe and disappointed by the lack of basic amenities and poor service.AI-generated from customer reviews
Sort by:Most recent
Score by provider
3.7 out of 10
103 reviews
Location
Moselstr. 35, 60329 Frankfurt am Main, Hesse
What's nearby
- Westendstrasse 1330 m
- European Central Bank0.6 km
- Oper Frankfurt0.6 km
- Deutsche Bank0.6 km
- Jüdisches Museum Frankfurt0.6 km
- Alte Oper0.9 km
- Hammering Man1.1 km
- Hauptwache1.1 km
- St Paul's Church1.1 km
- Börse Frankfurt1.1 km
- Zeil1.1 km
- Römer1.1 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at City Hotel West
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Nearby hotels and places to stay
Closest
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See most recommended stays in Frankfurt am MainGood to know
Value for money | 4.8 |
|---|---|
Distance to city centre | 1.2 km |
Nearest airport | Frankfurt am Main |
Distance to airport | 10.9 km |