Overview

Hotel Carlton

Karlstraße 11, 60329 Frankfurt am Main, Hesse, Germany
+49 69 241 8280

AED 147+

Overall guest ratings

7.2/10 Good
Based on 934 reviews

Review highlights

  • 9.2
  • 9.1
  • 8.3
  • 4.3

Good to know

  • Great reception
  • Friendly service
  • Train station is close

Nearby

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    About

    The long tradition of family ownership will be appreciated through our personal service and attention to detail. Combined with the rich breakfast buffet- our 28 individually styled guest rooms- all with direct-dial telephone- cable-tv and bathrooms- will promise our guests a memorable and enjoyable stay at the Hotel Carlton. The Hotel Carlton is conveniently located in the heart of business metropolis Frankfurt- within the reach of the Zeil- a famous shopping mile. Newly renovated for our guests benefit- the Carlton offers all modern comforts in a refined and cultivated atmosphere. FRA-FRANKFURT-0 MI W Downtown

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    Amenities

    • Free Wi-Fi
    • Internet
    • Express check out
    • Parking
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Non-smoking rooms available
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.2 Good
    Based on 934 reviews
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.0 "90% said the reception staff was great."
      7.4 "74% thought the service was very professional."
      10.0 "Management was excellent, said 100%."
    • 9.1 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      9.6 "96% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
      10.0 "Great parking, according to 100%."
    • 8.3 "Breakfast is good."
      7.8 "78% were happy with the price of the breakfast."
    • 6.3 "Internet is average."
      6.1 "61% thought the wifi quality was ok."
    • 5.4 "Average cleanliness."
      5.1 "Only 51% said rooms were clean enough."
    • 4.3 "Rooms are not good."
      2.8 "72% complained about the bathroom."
      3.3 "67% said rooms were small."
      1.5 "For 85%, the rooms looked old."
      1.3 "87% thought they were poorly maintained."
      3.6 "64% said the bathroom was dirty."
      3.7 "63% found problems with the furniture."
      3.2 "Air conditioning was criticized by 68%."
      0.5 "95% criticized the small bathroom."
      2.2 "78% had problems with the shower."
      0.7 "93% were disappointed with the minibar."
      2.1 "79% thought the tv was sub-standard."
    • 2.8 "Horrible vibe."
      1.2 "88% criticized the unstylish hotel."
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    Overall rating

    7.5 Good
    Based on 382 reviews
    • 9.1 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
    • 8.8 "Great service."
      9.7 "97% found the staff to be very friendly."
      9.0 "90% said the reception staff was great."
    • 8.1 "Breakfast is good."
    • 4.5 "Rooms are not good."
      2.9 "71% complained about the bathroom."
      3.0 "70% said rooms were small."
      1.2 "88% thought they were poorly maintained."
      1.3 "For 87%, the rooms looked old."
      3.7 "63% found problems with the furniture."
      4.0 "60% said the bathroom was dirty."
    • 2.6 "Horrible vibe."
      1.0 "90% criticized the unstylish hotel."

    Overall rating

    7.4 Good
    Based on 46 reviews
    • 9.1 "Terrific location."
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
    • 8.2 "Breakfast is good."
    • 5.2 "Average cleanliness."
    • 4.1 "Not very comfortable."
    • 3.8 "Rooms are not good."

    Overall rating

    7.0 Good
    Based on 84 reviews
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 9.0 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
    • 6.4 "Internet is average."
      6.1 "61% thought the wifi quality was ok."
    • 4.0 "Rooms are not good."
      2.7 "73% complained about the bathroom."
      1.3 "For 87%, the rooms looked old."
    • 2.6 "Horrible vibe."
      1.1 "89% criticized the unstylish hotel."

    Overall rating

    7.1 Good
    Based on 420 reviews
    • 9.3 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.7 "97% liked the proximity to shopping."
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
    • 8.4 "Breakfast is good."
    • 6.2 "Internet is average."
      5.9 "59% thought the wifi quality was ok."
    • 5.2 "Average cleanliness."
    • 4.1 "Rooms are not good."
      4.9 "51% said rooms were dirty."
      3.0 "70% said rooms were small."
      1.6 "For 84%, the rooms looked old."
      2.7 "73% complained about the bathroom."
      1.4 "86% thought they were poorly maintained."
      3.7 "63% found problems with the furniture."
      3.5 "Air conditioning was criticized by 65%."
    • 2.9 "Horrible vibe."
      1.3 "87% criticized the unstylish hotel."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Great reception"
    "Friendly service"
    "Train station is close"
    data provided by TrustYou

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