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1881 Southeast 17TH Street, Fort Lauderdale, FL
0.5 km from
Pool; marina and waterway views; ability to extend checkout no problem. Difficulty with electronic door lock. Only on checkout was problem disclosed as a battery problem. I'll remember this next stay, should it happen again. Housekeeping supervisor contacted security right away to have battery changed.
Friendly staff Deceptive practices...room rate increased without explanation. Charged for comp water. Parking is expensive. Would not have selected this property had I known that in advance.rooms small and dated. Bathroom stank (had to put scent satchels in it). Slow drains. Rooms not properly cleaned. Won't be back.
Location to the cruise port Staff atentiveness; e.g., had problems using the hotel parking several times and front desk personnel were unresponsive at first
Rooms not ready for check in at 5:00PM. Fire alarm goes off early in the AM. False alarm. Rude wait staff (in the bar)
Carina accommodated myself, husband and our 3 yo when our flight was canceled at 10pm and booking.com booked our hotel for the wrong date. She was great and provided us with refreshments after hearing about our traveling troubles.
Sheets were not changed. Air quality was very poor. All a/c units in building need thorough cleaning. Breakfast needs more healthy options. Tv needs on demand and way faster channel surfing. Any type of utensil would have been great in room as well.