Pros: The car itself was decent
Cons: Arrived @ STT & they said they had no cars available... we made the reservation almost a month before. We tried to rent from others & when unsuccessful, we eventually called back & magically a car had appeared. When we got the car, it was filthy, largest bird dropping I've ever seen on the bummer (can't imagine the size of the bird...). Just looked at what we were charged & it was almost 2x what we "confirmed" on Kayak. We're going to contest the charge, but what a S-Show. I got the sense that car rentals @ STT (from any agency) is a train wreck.
Cons: Everything. They were out of cars when we arrived and had to go our trip without a rental
Pros: The minivan was in very good condition compared to others we’ve rented on St Thomas.
Cons: When I called to confirm the rental, they couldn’t guarantee that I would actually get a minivan, even though I had reserved and needed one for my large family. Ultimately, I did get a minivan, but not being guaranteed added to the stress.
Pros: We liked the speediness of getting and returning and shuttle service.
Cons: The condition of the car. Very beat up. We rented a full size vehicle but it did not look or seem like a full size. It seemed small to intermediate but definitely not full size so it was not what we expected for paying $325.00 plus taxes.
Pros: Off airport location which is not on their website. I did not like one thing about Dollar and will never rent from them again. Long wait for car and longer wait to drop off. I did not get the size car I rented.
Cons: Hold cars when people reserve in advance.
I purchased the rental based on it being advertised as a convertible.
Pros: The whole experience was terrible...
Cons: The employee laughed when I told her I rented a convertible. It’s what I paid for but after she was done laughing she said she didn’t have any. This was false advertisement at its best. The car I received was beat up and smelled like it had been smoked in plenty. The whole experience was terrible.
Cons: The car is too old with lots of scratches, and the battery is not good. It is out of power three times and nearly ruined my trip.
They charge the deposit of 500 dollars and I don't know when they will give it back to me. When I returned the car,they said there's no extra charge and they will give me a discount for the bad experience, but refused to give me a receipt as they said the computer is out of order. I am not sure if this is the excuse.
Cons: Charged us for 6 days instead of 4. Charged us for gas when we filled the tank. They are scam artists
Ok I guess
Pros: We got there to pick the car up and the price was double what was quoted on my itinerary. The car they gave us had bad brakes so after about 4 days we had to take it back and get a different car. I wasn't impressed.
Cons: The misguided info (i.e.: price change as mentioned above)
Pros: The car worked
Cons: The car beeped the entire time as if a door was open however it wasn't. The car was also pretty dirty when we got it. It was also more expensive than reported.
Do not use this rental place
Pros: Worst place in the world Worst car was given to me All beat up car Worst service
Dollar has 1 car hire location in Saint Thomas Island. Take a look at our Dollar hire location map to find the best car hires near you.