Cons: Information given at time of booking was incorrect and was not able to rent car.
Pros: Quick service at counter on both ends of the trip. Car was a short walk from terminal. Very clean. Nice man took care of us. Not one issue. Great experience.
Cons: Reserved large SUV, got open bed smaller pickup. Open bed resulted in problems due to three days of rain and I was transporting supplies for wedding and four passengers
Pros: Everything was smooth sailing.
It got us where we were going!
Pros: Easy pick up and drop off
Cons: Car was dirty, maintenance light was on for oil change and filter when we picked it up. Tires were bare causing us to hydroplane during rain storms. Rear view mirror kept falling off.
Cons: Dropping off in Charlottesville was not good. Their drop off area was completely full and cars were half-hazardly parked and a few people weren’t sure where to leave the cars. We all ended up just parking in the middle of a row.
Cons: According to the other car rental services, dollar is supposed to remain open until the last flight arrives. This was not the case, they closed and therefore I couldn’t rent from them and had to pay double to rent from someone else. Never use them again, that’s for sure.
It is not worth it to deal with the staff here, I would walk
Pros: Low wait time, close to the doors of the airport, the lot is close to the desk
Cons: That the desk agent tried to give me a care multiple tiers below what i reserved, because I reserved through a third party site and he was not okay with that. He said I paid to little. I don't see how that is my problem, why he doesn't have to follow published rates and honor completed transactions, and where the corporate oversight it that should come down and remind this location that just because it is the only desk at the airport and a little isolated does not give them the ability to do whatever they please for whatever reason.
Compact (Ford Focus or similar) is the most frequently booked car hire type from Dollar in Charlottesville.
Dollar has 1 car hire location in Charlottesville. Take a look at our Dollar hire location map to find the best car hires near you.