Cons: Confirmation call on my voicemail forgot to mention the closing time. I arrived a little after my scheduled pick-up time (which turned out to be the closing time) and found the doors locked. When I called the other Enterprise location in town, the representative put me on "hold for 5 sec" to check for a car for me from their lot. I waited 15 min on the line before hanging up - no call back, nothing. Very poor customer service.
19 Oct 2016
No car available.
Cons: I booked a car online and three hours before I was scheduled to pick it up they phoned and said they did not have any cars left. Luckily I was able to borrow a car from a relative.
Cons: Booked rental over 2 months ahead using our debit/credit card. budget verified the card and even blocked off money. when my wife arrived at the terminal to pick up the car the refused to honor their price and refusing to use the same card they had already verified saying it wasnt a true credit card. whats the damn diffrence money is money and it is a credit card. had to go to another car rental place and they used the card with no problem. it just cost us double the price!!!!!!
THANKS ALOT BUDGET !!!!!!!
11 Jul 2016
Cons: I was told to pick up my vehicle on a Sunday 9-12 because they would close in the afternoon. They were closed the whole day. I could have picked up on Saturday. They wanted me to wait until Monday, and I could not. I did find vehicle at the air-port but it cost me more that before.