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Long Beach Car Hire

Tue 6/12 Pick-up
12:00
Wed 7/12 Drop-off
12:00
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Long Beach car hire reviews and directory

Budget
budget
Car hire reviews:
OK (5.2, 29 reviews)
Car hire locations in Long Beach:
2 locations
Budget
Locations in Long Beach
333 East Ocean Boulevard
+1 562 495 4316
4100 Donald Douglas Drive
+1 562 421 0143
  • 5.4
  • 5.4
  • 5.7
  • 5.0
  • 4.7
Recent reviews
10.0 Excellent
4 Nov 2015
Pros: I got a free upgrade and really loved the size and room very nice.
3.2 Mediocre
21 Jan 2016
Drove an Ashtray for 4 Days
Pros: The car had good fuel economy.
Cons: I've never had such a disgusting and unpleasant driving experience. The vehicle I drove smelled like an unkempt motel ashtray. Ironically, the window sticker indicated that smoking was strictly prohibited in the vehicle and violations are subject to $250 fine. I cannot imagine how many packs of cigarettes must have been burnt through to completely infuse the odor of disgusting, acrid second-hand smoke into every surface of the car. Drivers wheel left my hands smelling like I spent the day playing with cigarette butts.
10.0 Excellent
21 Jan 2016
Pros: Everything went perfect...I really liked the person helping me at the counter, he checked the vehicle out before he gave it to us and make sure everything was ready...Wonderful service...Please thank him for me..
Cons: No issues at all the report...
7.6 Good
2 Feb 2016
Cons: Lots of additional fees added up to way more than expected, in the end it totalled way way more than the advertised rate. Def wasn't for those on a budget. They automatically charged me for a full tank when I brought it back with a bit more than half a tank and I had to bring it to their attention and ask for a refund. Had I not gone into the office because the person in the lot's machine was broken, I would have been overcharged. I also had to double check the bill. Felt like an attempt to squeeze even more out of me.
10.0 Excellent
7 Feb 2016
Smooth ride at LBC
Pros: Charged me less than expected (for one day and one hour, instead of two days), very clean car with nearly invisible paint damage already flagged on my form. Easy drop-off. Nice staff at the counter. Extremely convenient location at LBC.
4.8 OK
12 Feb 2016
Full size w/o common features, dirty car
Pros: Counter staff was responsive to dirty car (interior and exterior) complaint, compensate for inconvenience.
Cons: Full size car lack basic modern features: bluetooth connectivity, auto up/down windows.
2.0 Poor
1 Mar 2016
Pros: They charged me $100 more than my kayak quote and the car didn't even have cruise control
Cons: ?
2.0 Poor
14 Apr 2016
Unaccommodating for baby transport under 2 yrs old
Pros: Nothing
Cons: We ordered a car-seat. None of the ones they had were operable for a child under 2 years old (i.e. rear facing); our child is 17 months. If we were around town, we would have just faced it forward, but we were trying to drive from LGB Airport to Sherman Oaks to visit family, and it's not worth the risk on the highway to have the seat installed improperly. Budget wouldn't help in any way to try to figure out how to put it in properly, so we wasted over an hour trying to install it properly, and again, no sign of help at all... we finally just returned the car, and had to cancel the road trip portion of the visit - we were going to drive and visit my daughters great-grand-aunt who is 90 years old, and may not be around much longer; needless to say, she was heartbroken to hear we weren't coming to visit.
6.4 Good
3 May 2016
Pros: Quick and easy pick up and drop off
Cons: Employees were kind of rude
4.0 Mediocre
6 Jul 2016
Cons: I paid the same price despite turning the car in a full day early.
Ace
ace
Car hire reviews:
Good (6.6, 10 reviews)
Car hire locations in Long Beach:
1 location
Ace
Locations in Long Beach
Long Beach Marriott
562-420-9100
  • 6.4
  • 7.0
  • 7.2
  • 6.0
  • 6.4
Recent reviews
5.6 OK
25 Oct 2015
Bait and Switch
Pros: Returning the car was smooth and fast. The staff were friendly and professional.
Cons: I arrived late to pick up my rental and the car I had reserved had been given away. I called the rental car company exactly 1 hour after the pick up time I had put into my reservation. The car had been given away already and all that was left was a mini-van. Then I was forced to drive something much bigger that had much worse gas mileage. I spent double on gas than I would have had I been given the car that I reserved. When I asked why they gave the car away they said they usually have a 1 hour grace period...but I called at 1 hour and they had already given the car away. I will not reserve with this company again without knowing that they can give the car you reserved away if they feel like it.
2.0 Poor
1 Dec 2015
Cons: Ripoff. Displayed a low price but tacked on so many fees. It was more expensive than other well known competitors.
3.6 Mediocre
6 Feb 2016
Cons: passenger door didn't work rental was late license number was incorrect on key. There were no license plate and this cost me $100s of dollars
10.0 Excellent
10 Feb 2016
Pros: Though the location was not right at the airport, it was about a 3 minute drive and we didn't have to wait long (less than 5 minutes) to be shuttled over. Smooth process overall!
10.0 Excellent
29 Feb 2016
My great experiwnce
Pros: The customer service was wonderdul.
Cons: Nothing. It truly was a wonderful and easy experience!!!
5.2 OK
3 Mar 2016
No direct number for pick up from LGB
Pros: No pressure to upgrade or add additional fees for unneeded insurance.
Cons: Was not clear that pick up location was not located at airport, and no direct number to call for pick up from Long Beach airport.
4.4 OK
25 Jul 2016
Pickup Fail, Staff Rude, Hidden Charges SHAM!
Pros: The car itself was clean and comfortable; congrats on doing the bare-minimum.
Cons: My flight was delayed a few hours, which is not uncommon right? I called with the intention of letting them know I would be there at 5pm instead of 2pm, but there was no answer. I figured, I'll just arrive late, after all 5 isn't that late for an airport car rental business. I arrived at Long Beach airport, and asked around and no one had heard of Ace/Allied. There were lots of other car rentals onsite that I could have rented from, but I decided to call the business number for a pick-up shuttle, and luckily someone answered and said the shuttle would be there shortly. It was not. I called 3 more times, about every 20 minutes, and each time, they said they were on their way. After an hour of waiting, I took a taxi to the offsite rental office, which was a 5 minute drive (20 min walk, just past the point of being too far to walk on a hot day with luggage). I arrived as the woman (Erin) was waking out the door. I said, I'm here to pick-up my car. She gave me the worst look and said "We're closed." Shocked, I asked what time they close. "6:00" I look at my watch and said, "It's 6:04." I went on to tell her the only reason I was even late was because I've been waiting an hour for the pick-up shuttle that never materialized. She proceeded to give me a ton of attitude; apparently the business number rings their central location and the people there didn't call her to let her know... which she blamed ME for. Eventually, she agreed to give me the car (I had already paid for), but not without complaining that she would "have to start all the computers again" with a huff, and that she was "doing me a favor by even renting me the car." There were lots of fees not included in the price paid online, so what I had thought was the cheaper option actually ended up costing hundreds more, and was in no way worth the trouble, considering the terrible experience I had with Erin. Save your money and your sanity, and rent from one the of the onsite companies like Enterprise or Budget. I've used them before and they are fantastic. Erin actually left me in tears because she was so mean, which has never happened to me in a customer experience.
10.0 Excellent
24 Aug 2016
Pros: Employees behind the counter at Long Beach, CA Marriott, very courteous and helpful and pleasant to work with. Service very good.
9.6 Excellent
2 Sep 2016
Pros: Staff were very helpful!
Cons: added charges, instructions not thorough enough to find car rental.
5.6 OK
6 Sep 2016
Car was very damaged up and dirty. Shuttle van was
Pros: Price. Staff was friendly.
Cons: Couldn't tell from the confirmation where to pick up the car.Had to call and then wait for a shuttle to pick us up.
Avis
avis
Car hire reviews:
Good (7.2, 9 reviews)
Car hire locations in Long Beach:
3 locations
Avis
Locations in Long Beach
2165 Long Beach Boulevard
+1 562 599 6936
249 East Ocean Boulevard Suite 104
+1 562 983 7444
4100 Donald Douglas Drive
+1 562 988 3256
  • 6.7
  • 8.2
  • 7.3
  • 6.2
  • 7.3
Recent reviews
7.6 Good
27 Feb 2016
Pros: Ease and speed of drop off. Helpful staff
Cons: Cost
10.0 Excellent
30 Mar 2016
Easy and Great
Pros: Loved picking up at one location and dropping off at another. LOVED the Jetta! Easy to get in and out.
6.0 OK
19 Nov 2015
I've never had to wait that for a rental vehicle .
Pros: The vehicle was spacious and clean, but there were a few things in the door compartments.
Cons: At 2:16PM I scheduled pick up of the vehicle for 3:00P. Usually it take me a while to gather my luggage and belongings before picking up the vehicle. When I showed up to pick up the vehicle the person asked me to wait 20 minutes in hopes that a smaller vehicle would return. I asked if there was another vehicle I could use instead of having to wait, he said let's give it 20 minutes and we will go from there. Traveling often I have never had a rental company ask me to wait so long for a vehicle rental. Also, when I asked about drop off locations near my hotel the person at the counter could not give me proper directions.
2.8 Mediocre
20 Sep 2016
what car?
Pros: I like that they kindly told us they were sold out of rental cars.
Cons: I wasn't able to get a car and was stranded at the airport for 45 minutes.
10.0 Excellent
19 Nov 2016
Love how quick and easy the drop off was.
Pros: How quick and easy the drop off was.
Cons: Nothing to dislike.
5.6 OK
5 Dec 2016
Cheated by Avis
Cons: I was asked whether I wanted CDW or full insurance, not whether I wanted insurance at all. Upon return of the car I was charged a "fuel service" fee despite having refilled the car with a receipt to prove it.
9.2 Excellent
28 Aug 2016
Almost perfect
Pros: Loved the ease of booking.
Cons: It costs too much to return the car two hours after the 24 hour limit. I would appreciate it if someone told us so, so we could choose to keep the car for a whole extra day, that would be the same price. We called and extended the rental in the end, but one of the employees sounded a bit skeptical and the line dropped, then another employee let us keep in for an additional 10 dollars, which was reasonable.
6.0 OK
5 Oct 2016
Pros: pu and drop off was fast
Cons: lack of customer service when picked up car, no smile no friendlness,asked for a map and office did not have, with no offer to help us bring luggage up stairs to car
7.2 Good
17 Nov 2016
Pros: Easy pickup at Long Beach.
Cons: Not a fan of the tablet GPS. Spent half an hour trying to operate the GPS. Ended up just moving the car a few yards and then it started to operate. We were given a Jeep which wasn't as comfortable as a standard sedan which is what I thought we would get. Lucky I wasn't driving as I wouldn't be able to see over the dashboard!
Hertz
hertz
Car hire reviews:
Good (7.6, 9 reviews)
Car hire locations in Long Beach:
2 locations
Hertz
Locations in Long Beach
4100 E Donald Douglas Dr
+1 562 420 2444
555 E Ocean Blvd, Suite 111
+1 562 432 7973
  • 7.6
  • 7.1
  • 8.0
  • 7.8
  • 7.3
Recent reviews
2.0 Poor
10 Oct 2016
Misrepresented
Cons: The reservation went through carrentals.com who made the wed-Sunday rental with a hertz location that is not open on Sunday. Tehran I went to pick up the car I was informed I'd have to pay for an additional day. They said they could not refund me because I had made the reservation through a third party and had pre-paid. I didn't pick up the car (made other plans) thinking surely carrentals.com would see their error and refund me. My assumption was wrong. Pathetic. Fortunately a call to hertz resolved the issue. Thanks hertz for making it right.
10.0 Excellent
8 Nov 2016
Pros: Quick, cheap, friendly
5.2 OK
24 Oct 2015
Not clean
Pros: The car was very close to the airport. Staff worked fast at pick-up.
Cons: Car was not clean inside. Food and dust in cup holders and on floor. Drop off was a little confusing.
2.8 Mediocre
21 Nov 2015
Pros: i payed a premium price for a Huyndai Sonata that was old, {37K} miles, tired , dirty, that was smoked in with a burn hole in the seat.
10.0 Excellent
17 Jan 2016
Pros: Fast easy and cheap
10.0 Excellent
2 Apr 2016
Great experience
Pros: Very efficient pick up and drop off.no high pressure insurance/equipment upgrade. Clean car
10.0 Excellent
6 Sep 2016
Much better than last time!
Pros: At the end of August, there was no line at the Long Beach Airport Hertz counter. The person who processed my rental was courteous, efficient and best of all, quick about it. A complete "180" from my experience with them a month earlier. After that, I'd vowed not to go there again, but gave them one more chance when their deal beat all others for a one day visit when I only needed a car for a few hours. Now I'm glad I did. The car was clean (except for some unpleasant perfumey smell) and ran well.
Cons: My previous experience a month earlier was a nightmare. I'd already missed a flight and was short on time for a one day visit of my mom in the hospital. They evidently had run out of the most popular sizes of cars (I never do mind that, I'm usually happy with an upgrade in size/vehicle.) But they had a couple there who were unhappy, and took no less than 20 minutes to explain the situation to them (why they didn't get the car they wanted, where to complain, how to complain, etc.), while the line stacked up with people who just wanted to get out of there, like me. When there were two people at the counter and looked like there was hope to get served, one would disappear into the back -- and not return. Then another person would show up and it'd happen all over again. I think it was over 45 minutes till I got my car.
8.0 Good
16 Sep 2016
Nice clean car
Pros: Car was very lean and easy to locate
10.0 Excellent
10 Oct 2016
AWESOME AWESOME AWESOME!!
Pros: Everything!
Cons: Nothing.
Enterprise
enterprise
Car hire reviews:
OK (6.1, 7 reviews)
Car hire locations in Long Beach:
7 locations
Enterprise
Locations in Long Beach
111 W. Ocean Boulevard
+1 562 495 1149
2201 E 223rd St
+1 310 518 0241
3300 E Artesia Blvd
+1 562 630 4300
3330 Cherry Ave
+1 562 492 6116
4100 E Donald Douglas Dr
+1 562 496 3134
4127 E Anaheim St
+1 562 494 3532
6400 E. Pacific Coast Highway
+1 562 598 8768
  • 5.7
  • 6.3
  • 6.0
  • 6.6
  • 5.7
Recent reviews
2.0 Poor
24 Oct 2016
People who work there dont have any coninication b
Cons: Bad service. I had to go to 3 different branches and and went back and forth minimum 6 times and service was bad all 6 times I asked to speak to a manager they did not allow me to
2.0 Poor
5 Nov 2016
I never got my car.
Cons: The Kayak site said there was a shuttle from LGB airport to this Enterprise location. There wasn't. They wanted me to take a cab to the company whose tagline is, "We'll pick you up." Instead, I called them and they transferred my reservation to the Enterprise location at the LGB airport. They promised me the rate would be the same. Unfortunately, they then tripled the cost of my reservation. I walked 10 feet over to the Alamo counter and they gave me a car for my original rate. I'll never use Enterprise again.
10.0 Excellent
6 Sep 2016
GREAT SERVICE
Pros: The Enterprise employees at the Long Beach airport were very professional.
10.0 Excellent
5 Dec 2016
Pros: Great convenient service from start to finish. Thanks Enterprise!
4.8 OK
15 Sep 2016
Pros: The customer service was great.
Cons: The car was not very clean and on Empty when I picked it up. I had to fill the tank.
8.4 Excellent
29 Oct 2016
Pros: Quick pprocessing/pick up; Even drop off at 11:30pm was easy and fast. Friendly and personal staff I originally booked on line and got a better rental fee, but walking into Enterprise shop and .after being processed I noticed I was charged a Higher rental fee. So I called Enterprise regarding this matter and they quickly and politely corrected it . Thank you!
Cons: Car seats were stained
5.2 OK
28 Oct 2016
Worst worst service
Cons: Worst service ever. They don't talk good as well. They charge more for insurance. Staff is very poor. They don't have complete knowledge. Will never choose this location.
Alamo
alamo
Car hire reviews:
Excellent (10.0, 3 reviews)
Car hire locations in Long Beach:
1 location
Alamo
Locations in Long Beach
4100 E Donald Douglas Dr
+1 888 826 6893
  • 10.0
  • 10.0
  • 10.0
  • 10.0
  • 10.0
Recent reviews
10.0 Excellent
21 Aug 2016
Pros: Was easy quick rental & return
Cons: The charger usb couldn't charge my phone & listen to music at the same time
10.0 Excellent
28 Aug 2016
Pros: Check in and checkout were so easy. I was there for less than 5 min. They were friendly and courteous. The car was clean and I really enjoyed driving it (Nissan Altima). I would rent with Alamo again because of this experience.
10.0 Excellent
18 Nov 2016
Awesome
Pros: The fact that the vehicle I reserved was actually what I got!!!! That never happens...
Cons: I had to sign up on line for fast track tolls
National
national
Car hire reviews:
Excellent (10.0, 1 reviews)
Car hire locations in Long Beach:
1 location
National
Locations in Long Beach
4100 E Donald Douglas Dr
+1 888 826 6890
  • 10.0
  • 10.0
  • 10.0
  • 10.0
  • 10.0
Recent reviews
10.0 Excellent
14 Aug 2016
Pros: It was quick and easy
Allied
alliedcar
Car hire locations in Long Beach:
1 location
Allied
Locations in Long Beach
4700 Airport Plaza Dr.
+1 562 420 9100
Los Angeles Van Rentals
losangelesvan
Car hire locations in Long Beach:
1 location
Los Angeles Van Rentals
Locations in Long Beach
4100 E Donald Douglas Dr
310-645-2015
Rent-4-Less
rent4less
Car hire locations in Long Beach:
2 locations
Rent-4-Less
Locations in Long Beach
2533 Lakewood Blvd
(562) 961-6700
3600 East Pacific Coast Hwy
(562) 961-5626
68 travellers who hired a car in Long Beach gave the car agency they used an average rating of 6.4

Car hire locations in Long Beach

Car hire near Long Beach

Long Beach
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