Pros: The staff were friendly and efficient. Total no-hassle car rental. I'd rent from them again in a heartbeat.
Cons: Nothing against Avis, but the Chevy Spark compact option is tiny and drives like it is being powered by three stressed-out sprinting hamsters. Overall though, a very good experience. Just size up on the car if you want any power on the highways.
21 Oct 2016
Pros: Good clean basic car
4 Nov 2016
Professional-looking but service can be improved
Pros: The car was clean.
When we rented the car, the ladies at the counter took time to explain where we were not insured (we only got PAI and CAD), which we appreciated, since we would probably spend more if we didn't have the extra insurance they promoted at the counter.
Cons: We weren't too happy with the car selection. We reserved a Hyundai Accent (or similar), and the car we ended up with had really slow acceleration (VW Vito), which I don't think is at part with the Accent's.
When we returned the car, the guys who received it said we would get our invoice within 5 working days, despite us insisting for our invoice. We had to wait for it from the man at the counter.
Cons: It was hard to find the fuel station at OR Tambo Airport to refuel, and since I was running against the clock, I couldn't. But the Avis staff assured me that they'd handle it.
2 Feb 2017
Pros: It was a good car for the category I have selected.
Cons: The car had some noise in the wheels during the whole renting days, which I could not identify. I believe that if the car has gone through some check before being delivered, this slight problem could be fixed.
27 Feb 2017
Fast , eficient and friendly service.
Pros: Good value for money.
27 Sep 2016
Pros: Avis was really great - i needed to upgrade and they allowed me to do so without a problem. I'm very happy with the service.
12 Dec 2016
Long lines and staff with serious attitude
Cons: Lengthy wait.
Staff too busy chatting with each other to assist.
No air conditioning in the premises.
Cons: I didn't like that the cost for renting did not include all the fees. It didn't have the extra fees for it being at a airport location along with other fees. I wanted this rental since it was online for $17 per day but when I got to the counter it came up to $25 a day. The clerk at the front desk gave a crapy reason saying that since I got it from kayak a third party site that's why the extra costs wasn't on that site. Lucky I only needed the car for one day but if I needed it for an extended length of time I would not have been happy.
21 Nov 2016
I was left stranded.
Cons: there was no car. Even though i had confirmations Hertz said I had no reservation.
1 Jan 2017
Pros: Not much ...
Cons: A whole lot and not in the mood to write it all down ....