Cons: This was my first time renting a car from the airport, they were friendly and accommodating. I was super nervous, mostly because with the new COVID procedures. The only thing I wish I had done was do a little research about the whole process. I didn’t know I would just walk out to my car, I was terrified I was in the wrong car! (That was plainly marked, I just tend to doubt myself a lot) But everyone I dealt with was friendly and it really was a good experience!
Pros: The drop off was really easy. We were supposed to get a mini van and they just gave it away to someone else and tried to say the Nissan Pathfinder was com-probable to the mini van.
Cons: Having the mini van we requested or upgrading us for your mistake, not downgrading us.
Cons: Pickup was confusing. Everyone told us to go different places. Lots of back and forth.
Cons: Way too expensive for a short trip to drop off at a different location
Cons: nothing everything was great
Pros: Brand new Buick Enclave...excellent for our large group!
Pros: Quick, easy and cheap.
Cons: Weird getting to rental car return at MSY airport, but experience of renting was perfect
Cons: Being charged a full extra day for being an hour and a half late
Terrible smelly car
Pros: Nothing. Line was extremely long and took one hour to get car.
Cons: When we finally got a car it was not even close to what we reserved. We reserved a Premium car but we were told all they had was a Impala. It smelled like smoke and was dirty. They stated it was the only car they had other than a mustang or a mini van. Terrible experience!!
Comfortable, honest and clean; slightly pricey
Pros: The clean car itself. It looked and smelled new despite having higher miles than most rentals I've seen. It was also very comfortable.
Cons: The price. As noted above. Perhaps the fare for one-way hit me but for only one day I think it was slightly high.
Pros: easy check in and out. Car was clean and new. Service was friendly.
Cons: A bit of a walk but it was not too bad.
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No (according to our data)