Pros: Customer service representatives were friendly
Cons: The company making you purchase additional insurance was annoying when I had already purchased it through a third party company. Additional 260 was not necessary
Cons: The vehicle couldve been in better conditions. The driver’s seat was broken and the seats were dirty. Also, I reserved a Jetta and they gave me a Vento. They would not honor my reservation for the vehicle I reserved.
Cons: The whole experience was a mess! Ordered a Suburban, got a dated minivan. Took 2 hrs to prepare the car. People before us had waited 3 hrs. Most unorganized and disappointing experience with a rental I’ve ever had.
Pros: The only thing I liked, was i was running g late and they took me to the airport right away.
Cons: They can refund me the deposite right away not keep it for ransom it's been a mouth already and nothing is happening need to make a claim.
Pros: The staff upon return was courteous and polite.
Cons: Don’t allow me to book for a certain price and then TRIPLE it once I’m there! Completely unacceptable! Felt like I was taken advantage of!! Will never use Budget again!
Cons: Took too long to get the car. Short on staff.
Cons: Cobraron US$80 al recibir el coche porque segun ellos en Mexico, se exige un Liability mayor al incluido en la reserva inicial de $750.000 pesos mexicanos, y que debe ser el seguro por $2 millones de pesos mex.
la Camioneta no estaba en las mejores condiciones, plumillas del limpiavidrios defectuos
Cons: Check in was long, we had to wait for a while for the guy to wash the car. It arrived when we did so we understood we needed to wait for them to prepare it for us, but he washed others even after he was told to wash ours first. Also no car manual MUCH needed bc we got a flat tire!!
Pros: DO NOT RENT HERE, they alter the prices so much
Cons: Renting a car in Mexico is horrible they don’t tell you until you get there that you have to purchase their insurance that cost about $15-$2500 .
Took like two hours to get a car!
Cons: It took way to long to get a car almost two hours. They don’t have that much staff I’ve been to other budgets where I’m in and out with a car in less then 20 min. Wouldn’t rent from them again.
Budget has 2 car hire locations in Guadalajara. Take a look at our Budget hire location map to find the best car hires near you.